Ladbrokes PLAYER REVIEWS(390)
aaron bishop
27 October 2021
Comment from uk.trustpilot.com
What a great start with bonuses, then a week into the site I placed a bet and it deducted the balance said the bet was placed. I come back half hour later thinking I won and bang no trace of the bet and my stake given back. I contacted them and their response was, we are sorry have a good night and your stake was given back to you. Wow so generous and caring. Also Sportnation I hope you respond to this and Ill throw the transcripts in for you too.
Col Stones
26 October 2021
Comment from uk.trustpilot.com
Good odds. Easy to use site.Could have more promotions.Reward points could be more generous.
Liam
26 October 2021
Comment from uk.trustpilot.com
AVOID! I've been betting with these a week, had a few winners, made a few withdrawals, account gets locked and asked to verify. I send my documents in as asked. All this time though my account is locked so I can't use it, over a day later nothing still. Asked to withdraw my funds as I had done nothing wrong, ghat request got ignored. I have money in my account but can't access it. I have some shocking reviews, the fact you have to buy or earn best price on horses is a joke. It was ok ish untill I started .among withdrawals, oh and I was told its with the safer gambling team aswell so if you like a bet on your day off do use these because if you place more than 1 bet it's makes you look like your not in control and they review your account to make sure you can afford it. I will be withdrawing funds and closing account as soon as I have access again, when ever that will be.
Tyler
25 October 2021
Comment from uk.trustpilot.com
Used the app for a short while then changed over to sky bet mainly for the reason of fed up of waiting 2-3 days for withdrawals to go into my bank. Come back to place bets this weekend put money in my account and on my bets then was restricted from using my money in account and accessing my bets and now have trapped money in my account that I cant access because it says I need 3 forms of id to verify my account which has already been done. Dont use this app much better off using mainstream betting apps.
Lewis phillips
25 October 2021
Comment from uk.trustpilot.com
Bonuses are goodPayment to bank is quick ish (few days could be speeded up)Odds can be better, the gap between for and against is to large. Eg 1/200 and 22/1 in the cricket is awful.Thats about itRegardsLewis
Andrew Jackson
25 October 2021
Comment from uk.trustpilot.com
Excellent service, good website
Richard Alec Gillett
25 October 2021
Comment from uk.trustpilot.com
The website is well designed and easy to navigate. Some of the offers can be a little too complicated. But overall a good company with some decent odds.
Ben Henry
25 October 2021
Comment from uk.trustpilot.com
When I first used this site I found it satisfactory but obviously far below the main sites like bet365. What I liked about it was it has a decent loyalty scheme where you earn points on every bet and these aquire over a short period of time to a decent free bet. However, this site dramatically changed when I started to do well and have a bit of luck. I managed to build my balance up to over 2500 with some very lucky football bets and after a lucky weekend I went to put on a Monday night accum only to find my max bet allowed was 1p, yes 1p. When I contacted them initially they said it was their traders and nothing to do with customer services and then after some gentle pushing they quoted some small print about basically they can do what they want. I asked for one reason why they were doing this and their response was that they were unlikely to revert any changes made. Bunch of amateurs and it was clear by my betting pattern that I simply got lucky and if they had have done the right thing they would been on the right side of me in a short space of time, STAY AWAY.
David
25 October 2021
Comment from uk.trustpilot.com
I think its a decent site but needs a good app
anton
19 October 2021
Comment from uk.trustpilot.com
the only good thing about ladbrokes is dont bet with them diabolicle odds, terrible troublesome staff avoid at all costs
Mr Woolgrove
17 October 2021
Comment from uk.trustpilot.com
Ladbrooks, I would just like to say, that the reason you're being dwarfed by a midget, Mr bet Fred is simple. Your site is so slow. I've seen bricks move faster. Please sack your network engineers, and simply replace them with 2 planks of wood. You should now being getting more for your money. YOUR VERY WELCOME👉
Alison
10 October 2021
Comment from uk.trustpilot.com
I see the rating has gone from poor to BAD! I rest my case. TERRIBLE!!!!
julian ridsdill
05 October 2021
Comment from uk.trustpilot.com
They are scumbags. They froze my account from offers and would not give me the free spins. They are just like all the other bad loser bet sites. You think you are dealing with a reputable company but your NOT. Will never bet with them again. Sour losers who only want customers prepared to lose there shirt.
Rosemary Kelly
02 October 2021
Comment from uk.trustpilot.com
So poorly put lots money on site never get anytime back was good befor not anymore feeling angry bout this
Liam Barrett
01 October 2021
Comment from uk.trustpilot.com
The app gives you free spins that you can't ever use.
master
23 September 2021
Comment from uk.trustpilot.com
The staff clearly do not want to be there and for customers going into the shop and giving Ladbrokes business, I at least expect the staff to be friendly. Ladbrokes, you should send in mystery shoppers to test their service out and you will see my point.
Deuce Holedm
20 September 2021
Comment from uk.trustpilot.com
They froze my account, told me not to worry, went back after two years and said I never had an account and I did they would charge for not using the account
Henry
15 September 2021
Comment from uk.trustpilot.com
Slot I played really did seem to be rigged significantly in their favour! Played a low volatility game with small bet size per spin, and went on ridiculous losing streak of over over 60. This is not representative of the same slot I have played on other casinos. Although I have no way of proving it, I legitimately feel they are manipulating the algorhythm because the losing streak does not align with the low volatility game I played.
Paul
03 September 2021
Comment from uk.trustpilot.com
Playing live blackjack is a con lost 6000 in total I never won once either dealer matched my hand or beat me with 21 or 20 all the time beware this is a con you can only win if you bet small don’t go to the big tables
Black bird
01 September 2021
Comment from uk.trustpilot.com
Biggest scumbags up on high road and online. And stupid slu..ts in customer service.
Gus
29 August 2021
Comment from uk.trustpilot.com
Charlie
19 August 2021
Comment from uk.trustpilot.com
Football stats are absolute joke and unbelievably way if key, it's definitely a fix stick with skybet or William hill
Parking Bollards
11 August 2021
Comment from uk.trustpilot.com
Ladbrokes are conning the public with the roulette machines the amount of times the same numbers come out for the machine is ridiculous absolutely con not one have I had 3 numbers on the trot but the machine gets it all the time don't go there .
David Hampton
08 August 2021
Comment from uk.trustpilot.com
I tried to tell Ladbrokes this privately but their website offers no email address to contact them, so here goes publicly: I have accounts with 8 different betting sites and I'm afraid Ladbrokes is the worst for navigating. It's confusing and slow. I mostly bet on football, and at times when other sites are offering multiple markets, Ladbrokes limit themselves to 2 or 3, like some amateur newcomer to the business. This may be because their oddsmakers are working on it, but it's a fault, and losing them business. Having said all this, I do appreciate their 1-2-Free and 5-a-side free bet opportunities. They are generous with these.
Oss
07 August 2021
Comment from uk.trustpilot.com
William Allan
01 August 2021
Comment from uk.trustpilot.com
As a holder of a grid card, took board price of 16/1 on a horse in stewards cup, horse is placed at 20/1, do ladbrokes pay BOG no, i got paid out at 16/1, needless to say i will no longer be betting with ladbrokes. This is nothing else but dishonesty. GOODBY LADBROKES!
William Allan
31 July 2021
Comment from uk.trustpilot.com
As a holder of a grid card, why do i have to continually correct my bet to best odds guaranteed. I am getting really fed up with ladbrokes poor customer service.
Gav
29 July 2021
Comment from uk.trustpilot.com
No stars don’t trust these frauds, if you want to bet go to betfred better customer service and pay out far better!!!!! Shocking Ladbrokes!!!!!!!!
Martin Carmody
22 July 2021
Comment from uk.trustpilot.com
Refused to pay me €4,200 after making me wait four days during which they assured me that I would be paid. The shop manaher wsnted tje winnings paid but he was ovrruled by his regional manager eho told him to "let me sort it out myself" Their director of Irish retail operations was summoned by a senior police office and she lied by stating that her retail dhop collegies sgreed with her that I should not be paid and that I never complained. Lesson learned,an elerly gentleman advised me many years ago that if I was only having a shilling bet to place it with a good Bookmaker. He also advised me that if I had a decent win Ladbrokes would cry Foul
Stewart Smethurst
21 July 2021
Comment from uk.trustpilot.com
I live in oldham there are all main bookies there they all do BOG on all races laddys no? Why? Oh u must join The grid? what a crap company! oh corals the same u must join connect! stay clear do BOG!!
Sportsinvestmentgroup
19 July 2021
Comment from uk.trustpilot.com
Ladbrokes is not the problem, its you. Bookmakers employ thousands of people to make money. Not to be a good cause for your wallet. Everywhere they try to steal your money. The supermarket, even your beloved government does nothing else. Stop whining and change your attitude. I did that too. I won 30k in a day. And lost 60k the next day. All savings gone. Since that day I have started to approach it as a business. I have a whole system. How can that be even better? By doing it in large numbers. We guarantee 1000 euros profit per week or we do not take payment. Our commission is 30% of the profit. I don't want your money. I want the bookies money. You can find us on insta sportsinvestment1
God’s love
14 July 2021
Comment from uk.trustpilot.com
There are lots of scammers and frauds our there these days, you can trust no one. But I did get help from ☺️fxgetback AT outlook.com ☺️ when I fell into the wrong hands and I needed assistance in getting my money back, the support was professional and polite. I really loved it.
Tina
13 July 2021
Comment from uk.trustpilot.com
There are lots of scammers and frauds our there these days, you can trust no one. But I did get help from ☺️Fxneo 1 @ outlook .com ☺️ when I fell into the wrong hands and I needed assistance in getting my money back, the support was professional and polite. I really loved it.
Esther Mark
13 July 2021
Comment from uk.trustpilot.com
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Liviu
10 July 2021
Comment from uk.trustpilot.com
The most miserable betting site,blocked cash out all time,low odds,chat answers in banter,STOP PLAYG HERE!Ps.today,from 150 friendly games,they put for bet only 50....Shame on you,CHEATERS!!!
Mr Jonathan Beck
02 July 2021
Comment from uk.trustpilot.com
Zero stars! THEY ARE FRAUDS!!! they promise 1st past post but dont! I got paid for a win. Then some time after they took the money off me. Horse was disqaulified some time AFTER the full results! Online chat was digusting to get help, they say i will be emailed with further info on the matter, not good enough! Then Hours and hours of back and fourth emailing of which then they admitted it was there mistake but then used the "we serve the right" bullcrap! Use other firms! These are fraudsters!
Annonymous
01 July 2021
Comment from uk.trustpilot.com
Promotional deals that ask you to play games that don't exist so that you can't possibly qualify for the deal & Customer Service Assistants that are useless and ask or access to private Accounts with other services because they don't have a clue what other sites they have offers on with. Please save your money - I also played one game with a fiver and it lasted about a minute and I lost the fiver, it wasn't one bit of fun and I wish I'd bought a McDonalds instead!
Nick Barter
19 June 2021
Comment from uk.trustpilot.com
Absolute scam site do not play the slots loses every single spin
Shari Richardson
18 June 2021
Comment from uk.trustpilot.com
I went to 2 ladbrokes near me with my 6 month old son and told me no kids are allowed on the premises amd they wanted me to leave him outside in the rain as my fiancee was at work and wanted me to get him a new card and to take the money out but they wont let me due to having my son with me what a disgrace i wont be going there again i am furiated.
Patrick Mcglynn
18 June 2021
Comment from uk.trustpilot.com
The funniest thing, I saw today was in ladbrokes Bletchley. I wished I recorded it on my mobile.. The rain outside was hard.. but the flat (flooded)above shop , where the water was coming through the tiles between 1-3 pm You couldn’t make this up.. The tiles were missing the staff head by inches. The amounts of buckets of thrown down the sink.. Go to Bletchley ladbrokes tomorrow am if you fancy a swim.. The wireing on show on water landing on it.. It was a danger hazard.. Both staff did there best.. blocking areas off(wet slippery floor) It was Comically , just like a comic scene from some mothers do have em.
Michelle J. Harrison
15 June 2021
Comment from uk.trustpilot.com
I warned people here against Ladbrokes 4 months ago, they will scam you just like they scammed me. Since I left Ladbrokes, I have been earning in a legit UK registered COMPANY that deals with DRONE TECHNOLOGIES and innovations (LUCHT.CO)! You can't lose your money here because they are insured with Aviva against loss..
Robert Presley
15 June 2021
Comment from uk.trustpilot.com
this is a scam , no one should play slots on ladbrokes you should avoid this site at all costs, they give you a couple of wins to get you hooked on this then you get pennies after it, they have the gaming commision in there pockets thats how they get away with this scam, they should be jailed but they wont because the government get there cut as do gaming commision what a load of crap, so fcuk you ladbrooks and all other gaming sites
Karl Meyer
10 June 2021
Comment from uk.trustpilot.com
Shop manager in my town didn’t like the bets I put on and ridiculed me in front of customers which was embarrassing.He said take bets elsewhere would make his and staff jobs easier. I have emailed the CEO of ladbrokes over a week ago to complain but no reply. No idea what the customer service email is hard to find.
Trevor
08 June 2021
Comment from uk.trustpilot.com
Scam company that seize your winnings Everyone ever scammed by them should immediately chargeback with your bank for any money ever sent to them by card, they can't do anything about it and it will hurt them
Johnson k
04 June 2021
Comment from uk.trustpilot.com
It was a very bad choice for trading as they took all I invested with them after I put in a lot of money. It wasn't easy to get my money back but I did, Recoup24.com helped which made it easy for me. Contact them in the address above
Lee
02 June 2021
Comment from uk.trustpilot.com
Customer Service is appalling. Flatly refused to review my query. Live Chat cut off 3 times. Spent nearly 2 hours trying to resolve only to be basically told to get lost. AVOID LADBROKES there are many better bookies out there!
Bob
01 June 2021
Comment from uk.trustpilot.com
Is a fake site. Stole money from a peapol, I have lost 5000 grant and have all play video feedback 40% max pay out And I report it and not possible it's completele rabish that do government here peapol can lost last pents you can win on this site and I now many peapol same finks and I complane this I want investigate this fake place that Ladbroke fink can do that wuont!!!
Victoria
30 May 2021
Comment from uk.trustpilot.com
Worst ever , lost 3000 in a month and no proper winnings
Stephen
29 May 2021
Comment from uk.trustpilot.com
The bet tracker camera is missing from app. Was so much easier to check nets on rather than type them in. Anyone know why Ladbrokes removed it?
Becky
28 October 2021
Comment from uk.trustpilot.com
Horrendous company. Rob, steal and cheat their customers.Stole 200 off me claiming they forgot to turn a market in play and so voided bet. They have no contact telephone number, no email address but only a sh1tty Live Chat service staffed by foreigners who leave you waiting 30 minutes for a reply and don't understand English.Yes the company is that bad!Betfair and Paddy Power are run by the same people so stay clear of Paddy Power aswell.They are forced to advertise heavily on TV and Radio as no one has a good word to say about them, so they are looking to prey on the naive who have no idea how corrupt and unscrupulous they are.Do NOT join Betfair or Paddy Power as they will take your money and try to ruin your life. There is no proper regulation in the industry so they behave how they like, (see Football Index saga where over 100 million was stolen).
Horrendous company. Rob, steal and cheat their customers.Stole 200 off me claiming they forgot to turn a market in play and so voided bet. They have no contact telephone number, no email address but only a sh1tty Live Chat service staffed by foreigners who leave you waiting 30 minutes for a reply and don’t understand English.Yes the company is that bad!Betfair and Paddy Power are run by the same people so stay clear of Paddy Power aswell.They are forced to advertise heavily on TV and Radio as no one has a good word to say about them, so they are looking to prey on the naive who have no idea how corrupt and unscrupulous they are.Do NOT join Betfair or Paddy Power as they will take your money and try to ruin your life. There is no proper regulation in the industry so they behave how they like, (see Football Index saga where over 100 million was stolen).