LeoVegas Sport Review

Twice now they have had me go to gigadat and my bank to prove they did not pay me out a withdrawal. Even if you have an email from Gigadat saying they never received a request to send your funds. You will still need to send your most recent bank statement. Hopefully it has the dates you are looking for, as you might have to wait until the next bank statement is released. If you don’t get your withdrawal, expect to do all the chasing around and leg work for them to finally figure out that they indeed didn’t pay you. They could have great customer service and contact Gigadat themselves….but I guess that is too hard to figure out. Closing my account when i finally get paid and sticking with a better site.This started June 21st and still ongoing July 6th.

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I love to play Casino with my wife on weekends ofc for fun.. we made a deposit of 1800€, we play 1€ spin, we got one bonus om doghouse, winnings was 40Cent 🤣🤣 never in my life i have seen a soo scam casino. That’s no fun, live chat was closed i could not close my account, but is first and for sure last time i play on this s*it whole 😅😅

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Went onto sister site Slot boss! Was allowed to deposit and I won. Requested withdrawal, they asked for id which I sent and was verified in 20 mins. While waiting for the withdrawal to be processed I was locked out if my account. Contacted live chat who said that there was a review process , I explained my documents had been verified oh no there’s more reviews that have to be done. Woke up this morning to a email to say apparently I’ve acted fraudulenty by opening a account as apparently I am self excluded!! Which I wasn’t under the impression. 😡So deposits and winnings are forfeited!! Find this very unfair! I’ve asked for proof still waiting! AVOID!!

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Overall this is the best online casino for slots in my opinion. Everything is well categorised and clear. Deposits and withdrawals are simple and I’ve had no issues with withdrawing funds.

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0 stars. Rude customer service and thieves of a site. Don’t understand how it’s got 4 stars when this is such a bad site. They closed my account after spending all day making multiple deposits and as I wagered loads to finally get into a high bonus round they closed my account during it for verification documents. Now they are refusing my money back and what’s left in the account. If they needed verification they should have done immediately after first or before first deposit not after making multiple and deciding to close account after taking in over £500. ScumBags of a site. Definitely getting a solicitor involved.Funny I have a reply for the company site. Absolute lies they are saying there as I have tried to contact multiple times. I’ve even gone through resolver and got any where with them and their online chat gets cut out every time they are checking my account so I have to re start it every time. They may sound friendly and reasonable I’m their resonance but it’s lies. They are just trying to make them self look good.

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The worst casino I’ve ever been to. I had a pending withdrawal and had to close the account. I have sent all documentation many times to verify the account. They never accepted proof from the bank. Everything was there from my name to the account number and the Bank’s logo. Finally, they wanted a complete copy of my bank statements! I refused to send! My bank transactions are private, I don’t have to show them to anyone! To deposit we don’t need to prove anything but to raise it we have to show our whole life and they are never satisfied

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Immediate payout if you use bank transfer. Only held this site to 4 stars because I’d like gambling sites to do all the verification checks before I start playing and not when I’m trying to withdraw. That said my verification went through and everything seems smooth.

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?!?! Played Merlin’s Revenge. I got the bonus feature – then it gambled without my asking it to and lost immediately. I only opened my account 30 minutes ago. Closed it 20 minutes ago.Absolute scam. Avoid this bookie.EDIT: Full name is Andrew Calo, email is andrewcalo AT hotmail . com

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Excellent casino site, deposited £20and won £120 did play some of it as I enjoyed the games🙈 online chat was excellent very helpful got my withdrawal approved with in 10 minutes money was in my account. Would 100% recommend this casino. Leanne moylan

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I feel like I’ve been robbed!!! Never won anything until last week, got up to a £100 so I thought you know what never win on here so I’m withdrawing 👍🏼 waited 5 days nothing so I thought I’ll log in and see if it’s still pending, ACCOUNT LOCKED!!! I thought what??? So started a live chat they were very helpful and said sorry you need to verify your account before a withdrawal can be made. I thought fair enough so sent documents required, waited checked documents verified 👍🏼 I thought great I’ll log in and check SELF EXCLUSION IN PLACE. live chat passed on to department they’ll contact you when it’s sorted out nothing live chat again you can’t log in as you’re self excluded!!! I didn’t do this what the hell is this company??? Feel like I’ve been scammed if I don’t hear anything positive via email I’ll be reporting it as a scam site/fraudulent company to the gambling commission and cyber crime division with the police as it’s basically theft.

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After winning 750 fairly on blackjack they ‘randomly’ decided to investigate my account, although they didn’t do any checks when depositing large amounts over the course of the year and losing. After over a month, my account is still locked and pending review. I’ve emailed them several times and get the same templated response, it’s like they’re waiting for me to forget about it. I read the Trustpilot reviews and thought this wouldn’t happen to me, but here we are!

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Safe and reliable, a great amount of games to choose from.

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Really bad customer service, happy to take your money but if you win hard to get your money back has been 1 week since I asked for my withdrawal funds and only way I can get them is if I deposit more ? Absolutely pulsar recommend I feel stressed out and anxious because of this bad website do not use it your in the uk

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I deposited 50 pound thinking I get 100 percent deposit bonus and 100 free spins no information was given before I deposited that I would have to play 50 times my deposit before I could get these bonuses until I deposited so I tried to withdraw my 50 deposit and was told I couldn’t as my bank won’t let me use my debit card to withdraw then I was told to use bank transfer and they needed bank statement among other things to complicated for me to do but they said I would also need to deposit a minimum of 10 pound to help this along I have no money left in my bank to do this it was my last 50 pound so here I am penniless with no chance to get my money back its a disgrace they can treat people like this stay clear from this one guys

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I’ve just started to use them for betting and the service is really great.Instant payment success 100% by linking with the rapid transfer.Also the 100% pay-out boost for the new customers is something really hit on. I just hope they can offer it on regular basis and it will be a real game changer. Maybe could also have a daily free game it can definitely be great, although they might have it as I haven’t looked into the full promotions yet.Website is well designed so no confusion in making any choice while on the website.Chat is available 24/7 so they are well invested in that.I strongly recommend them, legit, supportive and worthy in promotions.

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I really enjoy it because u get free spins.

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I honestly don’t find a problem with this site

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Safe and Sensible. Leovegas has always been reliable and easy to use. They are user friendly and you need to verify in order to play for real money. The deposit incentives are low compared to the others, however most wagers are 10 or under and in real money. 24 hrs WD to bank. I dont like or trust the crypto sites – way too many dodgy incidents, not getting paid etc – Leovegas is not a crypto site which is great for legit games. Descent amount of providers and new games, sports betting, Live tables etc. I would recommend to anyone who is weary of the bright lights and unbelievable bonus deposits etc that everywhere. Leo is one of the more established platforms and definitely the safest.

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2 weeks now Iv waited for my 290 withdrawal, wrote a complaint. Emailed everyday apparently they are still looking into it. Somehow I dont think this takes 2 weeks to send money to someones PayPal or bank account.

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A good site. Have been playing a couple of years and no issues with games, fast withdrawal and even.gpt the chance to go to a match vip with travel though couldn’t go. Only issue is no regular vip rewards like other sites with cash gifts or cashback.

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Great site well it was until cost of living increased dramatically, Kyc checks where enhanced toward state of wealth checks and then emails regarding lowering of Rtp on slots received from multiple uk slot providers, And then come to trustpilot and see people having issues beit game returns or withdrawing. Its a no brainer the punter is going to be more frugal. And from the gambling commission the main focus seems to be the small percentage of people who launder money and a need of knowing where peoples income comes from.. Well what do we do as a player thesedays, we want the games , we dont mind a small risk but we also want fun without difficulty 🙂 The outcome lies in i Guess the business holders hands i.e the casino to sort it out so its Fun fun fun again #hurryupthanks

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They don’t even attempt to be straightforward and smooth from the moment you click the ad the offers begin to change and then when you select one and sign up and deposit you find the offer you picked isn’t right, need I say any more.

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This company asked for additional documentation to verify my deposit after I requested a withdrawal.No bonus was taken by me and In fact the amount I requested to withdraw was actually my deposit of 240I have always used PayPal to deposit and they have allowed me to deposit this way without asking for this verification and without an issue but now all of a sudden this has became a problem.As I understand it This is illegal under 17.1.1 – Customer identity verification of the Gambling Authority.Anyway I still provided what they asked for and it was accepted but then they locked me out of my account mid conversation with the customer service rep. I then had to come back to customer services and answer many security questions due to being locked out, this is when I was then told that because my PayPal account is a business account (it is not linked to any business it has all my personal details attached to it, home address name etc) plus they knew it was a business account before I even sent them the proof and if I’m not supposed to use it to deposit then why was I able to make so many deposits totaling over 1000 pounds? They definitely would have been doing me a favour if it had been declined to begin with. Been given the runaround by customer services for six days now and it has now gone from we’re checking your PayPal account to it’s being assessed by our safer gambling team. I’ve heard nothing, I didn’t even get an email to even let me know what was going on.I wish I never signed up with this company and there is no need to do any safer gambling checks talking rubbish about protecting your customers because I will never play with your company ever again. LEOVEGAS PLEASE RETURN MY ORIGINAL DEPOSIT.I will be contacting the gambling commission to take this further if this is dragged out for an unreasonable amount of time, there is no reason for you to be holding my deposit regardless of any review it is not winnings it is my deposit, send my 240 back to my PayPal Account.

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Worst gambling site Ive ever played on 164 spins on roulette not one single win hows that random. Also they let you increase your deposit limits without doing checks Ive reported this to the gambling commission DONT play here total rip off this company needs looking into big time

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Well also I’m very supprised over the bad rewievs here!! I came here to read if someone shares my latest experience. I play at 3 different casinos, but mostly on LV because I think Leo Vegas has been the best, until some months back when I noticed that the withdrawals started to take very long and I got no answer why that was. Also the offers for VIP members weren’t as good as before. So I starded to play on other sites that are faster in banking ect. However, I finally got an answer, that there has been some changes going on at Leo vegas Vip program and also with the withdrawals. They said that the withdrawals should soon be faster again. So I hope theese changes were worth the wait 😊

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Well also I’m very supprised over the bad rewievs here!! I came here to read if someone shares my latest experience. I play at 3 different casinos, but mostly on LV because I think Leo Vegas has been the best, until some months back when I noticed that the withdrawals started to take very long and I got no answer why that was. Also the offers for VIP members weren’t as good as before. So I starded to play on other sites that are faster in banking ect. However, I finally got an answer, that there has been some changes going on at Leo vegas Vip program and also with the withdrawals. They said that the withdrawals should soon be faster again. So I hope theese changes were worth the wait ?

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First time using this site. First deposit at 10.50pm. It’s now midnight and my I’m through £500. On £1 stakes. I’ve have only never seen worse slots in my life. They are actually impossible to bonus.I wouldn’t recommend this company to my worse enemy.£500 in 70 mins. Disgusting.I do not expect to win all the time but that was just daylight robbery. This is why the the gambling commission is trying to make is so hard to gamble because of companies like this.They can say they’re regulated and it’s random but let’s be honest, we All know how they only want to make money.Do not join this casino.1st time user and last time user.

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Opened an account, tried to withdraw £300, locked my account emailed 6 times not 1 reply live chat say the same thing time and time again “you will receive a email” it’s been 4 days and nothing £300 in my account and it’s locked! 7 days and still no reply!!

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Fake sites pray on UK Gambling addiction

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After playing for very small deposits (£10s) maybe every 4-8 weeks, I got randomly KYC flagged, (This process should be automatic, you’ve got enough personal data, to run past an online identity service in the background, transparently!!)My total spending with this company was relatively small, and doesn’t even go into the 100s in total! (The deposits every 4-8 weeks, are equivalent to buying 1 Costa coffee out once per week! … So the KYC check was draconian, and neither risk, nor player safety based!!)End of live chat, I closed my account tonight, over KYC proceedures and asking for documents I dont have.KYC abandonment, and the hassle you wanted me to go through, has resulted in permanent customer churn(You do know, the passport office has been on “strike”, and there’s huge backlog on renewals, don’t you??? I’m still waiting!!.. Current recommendation is 10 weeks minimum!!)Expired document, was good enough, to get me a VOTE in local elections 3 weeks ago, but LeoVegas bawked at it!!Shockingly poor problem solving / service====================================Edit 280523…The “respond to LeoVegas, with the following information or your review WILL get taken down” TrustPilot page, asks for a reference number…But I can’t give you a reference number to…1) My live customer service chat,2) My follow up reply from Joanne at LeoVegas customer service..So, my review will get taken down, because your asking for a reference number that’s never given to me!Nothing like suppressing truthful reviews / free speech!! I wonder what the Malta Gaming Authority will make of this!!

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Has to be the worst I’ve played at . 100s of dead spins . I have 3 bonus in a row that literally paid zero after loads of spins to get them. The way the slots play on this site is beyond a joke , it has to rigged even if you had the worst luck in the world they couldn’t be as bad as my experience. Account closed immediately. Don’t be bet with these crooks

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Nope.Avoid.Had won £16 from free spins and obviously wasn’t able to withdraw before depositing.So I went ahead and deposited and played through some funds before withdrawing as it wasn’t looking great.The withdrawal confirmed back to my PayPal account I had used to deposit.Later that night I got a notification asking to upload PayPal screenshots to confirm the account was mine, I did.My account had also been locked so I had to contact via live chat.The screenshots weren’t being accepted, I sent more-clearly showing my name and emails associated with my account, my confirmed phone number and address as linked to my account.The email address I use is linked to the name of my small shop where I sell on Etsy-hardly a large business by any means and my PayPal is my personal account. I use my personal email as well as keeping track of what I spend, so both emails are clearly shown and were on the screenshot.Then today I get a refund of £10, my deposit and so without any explanation I contact live chat again (4th/5th time today?!) and ask what is going on.They have suspended my account (!) ..for “breaching terms”I couldn’t understand how I’d breached terms so lovely Joanne had a look for me and let me know that apparantly because my PayPal account appears to be a “business” account (but it is not a business account and is in my name) my account is now suspended.Yes one of my PayPal emails relates to my tiny Etsy shop for queries, but you can clearly see this is in my name and personal details are all the same with my home adress. I never thought the email I chose to deposit or withdraw from would be such an issue lol!It’s just crazy.I don’t really care that I can’t use the site again as I’ve never had these kind of issues with any other sites, and I understand the need for safety etc but I just wouldn’t trust giving my money to this one again.Imagine winning free money, not being able to withdraw, then following the instructions to deposit, wagering and then withdrawing when you’re done, to have to chase silly issues and waste time all to just have the original deposit refunded.. feels weird.Save your time and money.

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If I could give no stars I would, I was able to make multiple deposits however soon as I go to withdraw my money my account is locked and unable to withdraw. It’s been over a week now no further forward all information has been sent (and accepted!!) I would NOT recommend this site at all as its a complete con. Maybe writing my negative review might see my withdrawal being released, they can keep my account closed as I w will never deposit here again.

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i love leovegas casino it is one of my favourite of all time just the awsome fun games there comeing out with they are more then equal bout everything ontop of the free spins they just give to you here and there if i could give these guys a million stars i would 1000000000 m percent my honest to god word i give my utmost apreciation to these guys for trying to serve there custys to the fullest thank you so much and i highly recoman that everyone should try them out and stick with them

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They expect me to verify proof of ownership of a debit card that no longer exists to withdraw my winnings when i’ve been using current debit card for almost a year with no issue! And sent proof that its same account just different long card number! THE BANK DO NOT GIVE LETTERS AS PROOF OF OWNERSHIP OF OLD CARDS! FOR SECURITY REASONS! Sent bank statements & everything! Even my passport to prove who i am & still not good enough yet quick enough to take my money on card i’ve been depositing on & withdrawing on for the last year! Absolute joke! I will take it as far as i have to to get what i have won! I have contacted the gamblers commission u.k & also the CEO of leo vegas! I have sent enough proof to verify who i am

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You won’t win, they odds are really bad, I spent £100, and I haven’t won a thing, it was extremely hard to come up a bonus, which made me to think they make it harder during the night so you spend more money. Don’t waste your money on this casino, they are not honest, certainly their odds are not being followed by law.

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Great customer service. Claudia is a g she offered such great service, good returns on bets too! Happy customer 🙂

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Fast pay out and great customer service

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So easy to deposit and withdraw funds

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I opened an account with LeoVegas earlier this year mainly for a bit of fun on the slots nothing major. Lost a little won a little then withdrew my 1st lot of winning no trouble at all, in fact it was in my bank within 10mins! 2nd withdrawal I was asked to verify my account via a message asking me to follow the online instructions this was to upload copies of both bank card & bank headed statement dated within last 3mths. I did this expecting it to take a few day as is normal with other sites however my verification came back within the hour. I contacted the online chat to check all was acceptable and I could continue with my withdrawal, the customer service agent Thias was great, Thias had my document double checked and assured me all was good also that my pending withdrawal had also been verified and was on its way to my bank. Honestly, this is the best online service I’ve had from any online gaming site usually they dont give a toss & it takes forever to resolve thats if it does get resolved.

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Joke of a casino. Ridiculous requirements for the sign up bonuses, scatters/free spins/ bonus are rare, low returns on stake even if you do manage to bonus. Dead spin site. Better off sniffing this money

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Very good casino once I verified my I.D.Ive won and lost part of gambling games are fair very quick deposits and withdrawals only downfall no promotions but on all very good

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Good selection of games, but you Bonuses are extremely poor. They are not set out like most gaming sites. If I was to use a match deposit offer I would have wager my own money first for example 35x times no access to the bonuses until you have done that, not even when I have lost all the money I have deposited.On nearly all other site they would let you use you match deposit bonus as soon as you lose all your deposit. Leo Vegas does not let you do that so the bonuses are useless.

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I set up a account and deposited a few times. And I finally got a win. When trying to withdraw it wouldn’t let me. They then said my bank don’t receive payments from gambling companies that I know to be a lot of rubbish as no other site has ever had a issue. I then had to do a bank transfer to “get my details on system” they said ill be waiting 5-10 working days for my £550. Then they ask me for documents. If I knew this I would have never have signed up and won’t be playing on them again. If I don’t get the money will be taking further. Stay away people not worth the hassle and still waiting on my money

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Well first of all given me 50 free spins I thought to good be true was I wrong I actually walked away with 249 pounds really from doing free spins would use again n waited less then 4hours for winning then spoke someone she pushed payment faster so had it rite away I would again 10 out 10

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I found kylie very helpful but vertication I understand needs to be tough but kept asking for same document which I had sent the withdrawal keeps coming back even tho now vertified. Told it has been processed but comes back. I have read the reviews and beginning to think this is not legit cadino

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What a mistake using this site. Deposit loads of money did thousands upon thousands of spins and the most I won back at 20p spins was about 60p… This company needs to be looked into asap. Also set me a ridiculous deposit limit for what I earn, of course that’s them hoping a gambler will spend every penny they have. Appalling company that is acting unlawful, please don’t listen to the 5 star reviews, they are most likely people paid to get free bets, and gamblers will do anything for that. Very exploitative company. AVOID

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I have been using leo vegas for about 2 months now. I did check the reviews and there was quite a few mixed ones about people having issues with the verification process. However when I was asked to provide documents after making a withdrawal, I quickly uploaded them and had a quick chat with an advisor called Andrew on the chat service and my account was approved and funds where cleared in my account very quickly. Couldn’t be happier thanks again to Andrew for his support and I hope everyone else having issues with verification gets the same service i did and if anyone else has any concerns I can assure you leovegas does have strict policies and procedures to follow (which can be a pain I know) but as long as you provide what they ask for specifically you will have no issues and should be verified in no time.

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I am surprised by all the negative reviews. I have had nothing but joy using LeoVegas and it’s my favourite for casino games. They payout within 2 business days provided your have verified your accounts

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Made about 6x deposits and played about 350+ spins never got a win over 3x my bet, worst i have ever encountered. If you can do not play on this casino site.

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