LeoVegas Sport PLAYER REVIEWS(1612)
Alien
27 December 2022
Comment from uk.trustpilot.com
They put deposit limit to me, stopped giving any free bet offers (which I'm more interested that slot offers) and one time almost tried not to pay my withdrawal. Customer service was brilliant when I was new customer but has go down since that.
janne vain
27 December 2022
Comment from uk.trustpilot.com
Started playing 2014, sometimes winning, more often not. Naturally.This year, thousands of empty spins, allmost impossible to get a bonus. Out of habit I still play on Leovegas, though I hardly enjoy it.
tommas paasela
27 December 2022
Comment from uk.trustpilot.com
I have been loyal client and remember good all times when i got freespins and cash bonus.. But now the service and bonuses are not doing well if u compare to another companies. And dont understand VIP system at all...
S Scanlan
27 December 2022
Comment from uk.trustpilot.com
Honestly LeoVegas is the most legit online gaming platform. From the generous bonus offers to the exceptional customer support. Withdraws are super quick! There jackpots hit frequently ive hit a few minors $$$.. all in all the overall experience is the best and ive played a few! If your on other sites you need to give LeoVegas ago! Trust me you will leave a 5 star review too!
Prasheel Nadan
27 December 2022
Comment from uk.trustpilot.com
Rtp on the site is the worse. And when you win big and try to withdraw it keeps getting declined . Rubbish bonuses and no cashback.Highly recommend to play other sites and stay away from this.
Keijo Virolainen
27 December 2022
Comment from uk.trustpilot.com
Terrible bonuses. Too much spam mails (yes I know that I can turn them off, but when I do I don't get notifications of bonuses). Very slow withdraw approval process. Can't lock withdraws either. In 2022 best casinos have literally instant withdraws. From you it took days to get money out. And this was after my account was verified so it was only the approval process that took all the time.
Subsbite
27 December 2022
Comment from uk.trustpilot.com
I like LeoVegas. There is not much issues and if there is sonething they solve it via their powerful customer service. Casino looks also unique and have a lot of different games of different providers to enjoy.
Pam Harris
27 December 2022
Comment from uk.trustpilot.com
I have loved playing Leovegas since I signed up which was a few years ago. They have the latest games and some good old ones too, the graphics and the promo bonuses are great too. Quick and fast withdrawal to credit card, max to wait is 2 working days and the li e chat team are always very helpful and friendly. Highly recommend to all.
Ethan Thomas
27 December 2022
Comment from uk.trustpilot.com
I like the games but I never get any big wins and when I do higher value bets I just have no luck and I have had only 1 good win over the last 3 years which was $2000 and I have probably put in 10x that
Stephen
26 December 2022
Comment from uk.trustpilot.com
I'd highly recommend staying away from this site, put in only 40 dollars over the course of 2 days, won 80 bucks played it down to 50 then went to cash that out. I had to upload my drivers license, utility bill, a picture of my card that has my name on it. Now they want me to go to my bank and get a signed document that it's my card... To cash out $50... I'll just take my loss and never use this site again. Try wildz casino or any of their partners, never had any issues with them.
John
21 December 2022
Comment from uk.trustpilot.com
I have played this site and never had a problem until last week. I withdrew 1800.00 Canadian from them and I still havent received it. I have contacted them and they want documents and I sent them in and they were approved. Then that said wait two business days and Ill get it. So I waited and still nothing. I contacted them again today and they want documents again. The same ones I just got approved 2 days ago. Now they arent good enough. How is it possible they were good enough two days ago and not today? To be honest this site has turned in to a joke. The last two weeks has been a run around. Not sure whats going on with this site but I will not be playing this site again
crescenzo feliciello
19 December 2022
Comment from uk.trustpilot.com
Leo Vegas are outstanding simply the best In way of slots , security , fast payouts and there customer service agents are second to none they are friendly, efficient and extremely effective, it's online casino I personally rate highly , your not going to win all the time but your definitely not going to loose all the time either ,as I'm sure you will All agree wagering is about entertaining fun and if you don't agree maybe wagering is not for you on any online casino,but I can definitely say if it's a fun time where can have a fair wager Leo is the wright place.
Mike Gee
19 December 2022
Comment from uk.trustpilot.com
Joined LeoVegas after a bad experience at skycity online casino. It was the best thing I could've done only thing I regret is I didn't do it sooner. Great selection of games, always multiple must be won jackpots and great offers. Most importantly, to me, LeoVegas treats your withdrawal request just as seriously and promptly as when you deposit. Highly recommend
Jack
18 December 2022
Comment from uk.trustpilot.com
pretty straight forward and doesnt take long toad in between games :)
Mark Quinn
18 December 2022
Comment from uk.trustpilot.com
Had to take these jokers to IBAS/GC and won, that feels so good and came away with my 58. Surprisingly because I joined via Topcashback got another 20. For the agent who scoffed?????
Jamie Jefferson
17 December 2022
Comment from uk.trustpilot.com
I used to really enjoy playing on this site. I would play regularly. I would play slots and bet on sports. But one thing that annoyed me was that the very first time I had a big win on casino game. They decided that I was no longer eligible for any promotions whatsoever. So on leo Vegas, slotboss, betuk, pink casino. And also 21....all of the Leo Vegas sites suddenly I wasn't a valued customer any longer. Classic scum bookies. Take your money whilst you lose. Soon as you win they don't like you anymore and you get banned
Siham Porsche
16 December 2022
Comment from uk.trustpilot.com
I find when you sign up for a casino you win a little money then when regular customer topping up everyday not one win or bonus which is a bit weird for someone that puts hundreds in everyday playing different games
NuhKnowz
14 December 2022
Comment from uk.trustpilot.com
I must have closed my account a few yrs ago nothing to do with the responsible gaming I just wasn't playing on this site much. I tried to reopen my account In early September and I have been waiting on a call from the responsible gaming team since then Any time I contact them they say they have a backlog and I'm in a queue waiting to be called. NEARLY 4 MONTHS which is a bit concerning imagine if you did have gaming concerns and wanted to discuss your account your looking at a minimum 16 week wait to speak to leos Safer gambling team. I will update when and if they finally contact me to let u no how long it took.
Mr Gareth Bryan
12 December 2022
Comment from uk.trustpilot.com
Was going fairly well until the app kicked me out during playWhen i logged straight back in it had played my bet without me viewing and funnily enough the bet had lost. Instead of an instant cancellation of the bet it plqyed in my absence. This is unacceptable and players should be protected by void bets if the app fails. This is unfair Betting. The host ignored my plea until i asked how to complain. He then stopped talking about star wars to direct me. In the live chat I was told high volumes mean , contact bookmakers........ I tried another chat after emailing them and was ignored and chat closed. Elly and sophie both failed to talk to me . Im assuming they work from home and had toast on. I would expect an email of apology and a good will gesture refund if the app cant effectively manage customer traffic. I wonder how many thousands of pounds disappear in , invisible bets for the same reason
Robert
11 December 2022
Comment from uk.trustpilot.com
I have been waiting nearly 3 weeks to withdraw over 100 of winnings. Firstly I tried to register a new bank card. I emailed to get details but got no reply. Finally I managed to contact the chat line who told me what to do. This involved putting more money into the account. I then tried to withdraw the money only to be told I had to verify the account. Trying many times I could not successfully photograph my card to upload it to the account. I have tried the chat line again - little help and emailed, no response. I don't believe Leo Vegas want people to win!! A truly appalling service. From the reviews I can see other people haven't been happy!
P. Doy
11 December 2022
Comment from uk.trustpilot.com
I never had any problem with LeoVegas. The costumer service is great !
Graham Corr
10 December 2022
Comment from uk.trustpilot.com
One of the few transparent Casino companies when it comes to bonus advertising and lingo in my opinion. I never felt like they were hiding wagering requirements on bonuses etc. it was all very clear. Fairly fast to pay out when you win, too.Excellent selection of slots from different providers also. Can't recommend enough.
mikey
07 December 2022
Comment from uk.trustpilot.com
Was winning and I withdrew a number of times before they needed my photo ID which I don't have which they replied is in the rules. But why ask me now after all the deposits and withdrawals I've made it's ridiculous
Ian
07 December 2022
Comment from uk.trustpilot.com
I have made several deposits and have nothing to show for it. My balance was over $100 once and they sucked it all back in rapid fashion. Their games have the worst RTP I have ever seen. I have never seen money go this fast on any other gaming site. I would recommend steering clear of this site. They also have the worst bonus offers which is why I always decline them. This site deserves a zero but I cant rate them that low.
BritishBornChineseGuy
06 December 2022
Comment from uk.trustpilot.com
I had to write and vent my massive frustration with LeoVegas.I've come to the conclusion that I've lost my withdrawal cash out with LeoVegas but I will not give this up without letting everyone know about what has happened.I was a long time customer but I cannot get my withdrawal out and their customer service refuses to acknowledge or help me as a customer.I was a 100% verified customer with all my documents fully verified until LeoVegas threw a massive curve ball at me.To put it simple, whilst playing on LeoVegas after a few months, I switched bank accounts and now they are refusing my cash out as they want me to verify my old bank card and proof of payment from this old bank card that I've not used in two years (of which has been closed since back then).Why didn't you ask me to verify my card details from two years ago back then...Knowing full well, I'm not likely to have those bank card details now, now that I've switched bank accounts? I'm sure that I'm not the only customer that has been stung by LeoVegas before.I find their replies on Trustpilot pathetic and no doubt they will give me some generic BLAH BLAH BLAH message saying I can reach out to them.Well NO, you've lost me as a customer FOREVER!Like what numerous people have mentioned here, LeoVegas are cowboys! You are better off playing on any other different casino other that LeoVegas!As it's a WIN WIN situation for LeoVegas when they are happy to take your money fast but they make it eventually impossible and do whatever it takes to stop a withdrawal happening if you carry on playing with them.YOU HAVE BEEN WARNED!!P.S. Don't trust the slots on LeoVegas as it's all reduced RTP!
Jonathan Scheffelmaier
05 December 2022
Comment from uk.trustpilot.com
As far as online casinos go LeoVegas takes your money only as fast as your able to give it. It's a great way to pass time and play games which have large jackpots. Who knows, maybe one day I'll will win a jackpot. I know this tho, if you wanna win big you gotta bet big and you can't win if you don't play......Happy gambling
Dave Hodgkins
05 December 2022
Comment from uk.trustpilot.com
My account is fully verified i've been trying to make a withdrawel for a week. Its taken half a dozen live chats and a couple of emails for them to tell me there is a known banking issue and I will be wired my withdrawel in 15 days, so 3 weeks in total from my initial request. Those who use it will notice the message about there being a known issue with some banks has been there for 3 months. I'm guessing it takes longer than that to fix known issues. Unbelievably poor service and i will be leaving once I eventually receive the withdrawel I've already requested a dozen times
Scott Anderson
03 December 2022
Comment from uk.trustpilot.com
Rickyboy69 seems to win every roll of the roulette wheel.... Watch the winners list that should be enough evidence to tell you to avoid this site.... Nobody is ever that lucky at roulette! Pure scam
julie hutton
02 December 2022
Comment from uk.trustpilot.com
Please do not go to this casino it has taken money out of my account with out me saying I had to conot act my bank to block them theyet are Scarmers they should be black listed
Antonietta Aliyannezadi
02 December 2022
Comment from uk.trustpilot.com
Save your money and go on a nice vacation, that most likely what they do when they take your money. What a bunch of crap. You will have better odds going to land casinos. Customer service is also terrible. I can write a book on terrible online casinos, this would be one of them. Pleaee, please do not deposit any money here. Take care
x
01 December 2022
Comment from uk.trustpilot.com
My account got locked because i Had joked in a gamechat of losing all my money, then i needed to provide documents. all got accepted but still i dont have my account. I get hardly no replys sometimes 2-3 days and i have 100 euros on the account
Justin
30 November 2022
Comment from uk.trustpilot.com
I put 20$ on for my 3rd deposit I was only making small ones just to see if your site was legit or not and it was never credited to my account so when I emailed and showed screenshots of it being taken from my bank account your customer support said it would be sent back which is great but you closed my whole account and reacted like children because of it
Ahmad Yousif
29 November 2022
Comment from uk.trustpilot.com
Great app but you have to know how to control your money and trying different games may help. Also, I have a mentor who has some experience with this app. I won 200$ by only investing 65$. I can pay some of my bills lol. The customer support team was there at all times. No issues there. Warning:You have to know when to stop and use your logical judgement. Working on it.
michael wheale
28 November 2022
Comment from uk.trustpilot.com
I can't say I have had any problems, although I've only bet with LeoVegas for a few days. I've just placed the opening offer free bet on a match tomorrow and I have no reason to think there will be any problems.
Leo
27 November 2022
Comment from uk.trustpilot.com
I had no problems at allSuzuki Simon Fran are great.Quick response fast withdraw. Great games Just like jackpot cityVery good keep them Coming ???
mikey
27 November 2022
Comment from uk.trustpilot.com
Come back on account to find out this sneaky company has exluded me from it not happy atall especially when I was winning which I think is why they did it total scum and hope they get shut down
Oliver
27 November 2022
Comment from uk.trustpilot.com
kicked me out of live chat for asking for a certain welcome offer.
Justin O'Brien
25 November 2022
Comment from uk.trustpilot.com
Big Scam! Stay away they will steal your money!
Carlos
23 November 2022
Comment from uk.trustpilot.com
Whatever you do please do not get this app. It is a scam they will F you around non stop. I only won 210$ and I had to give 3 diifrent card details take a photo of the back and front they wanted 6 moths worth of transactions from my bank, they wanted a screen shot of my card on the bank app, they also wanted a drivers license AND passport, they also want proof of address BUT HAS TO BE WITHIN THE MONTH, and also a letter from my bank all for $210 and 30$ of that is my own money. F THIS SITE PLS READ REVIEWS FIRST BEOFRE TRYING SOMETHING. SCAMMERS.AND F YOUR AUTOMATIC REPLY THAT IS THE SAME IN EVERY REVIEW
Connor Fawcus
22 November 2022
Comment from uk.trustpilot.com
Fast withdrawalshelpful live chat But games are very poor
BUCK
22 November 2022
Comment from uk.trustpilot.com
This site is A JOKE!!DO NOT PLAY!!!You can not withdrawal your money if you win!!! DO NOT PLAY!!!
Onur Sherif
22 November 2022
Comment from uk.trustpilot.com
I was an active customer of Leovegas for nearly 3 years. They request documents several times a year. But this year they request 6 different old statements of an another account that I didn't deposit with and locked my account. As those statements are from last year, my bank has deleted them which it's a Maltese bank that Leovegas knows better than me. I provide Leovegas the screenshots of my conversation with the bank but they still insisted on this deleted and non-related statements with my account then didn't give me a choice to close my account. I was happy with using Leovegas but do not recommend them if you can't access every personal or bank documents even they are not related with your Leovegas account. I think the only answer they will give for this complaint is "this is the rule and we can't do anything feel free to contact again" like usual auto message which does not care the customer.
Paul Bishop
22 November 2022
Comment from uk.trustpilot.com
wish i would have looked at reviews here first. bad reviews for a reason and they are all correct. worse site by a country mile. rigged, bonus rounds never come up, dead spin after dead spin, no game play for your money whatsoever! lasted 2 days only. you dont mind loosing a bit if you get game play but here i swallows money like no tomorrow. absolutely shocking. thats another customer lost through pure greed!
Alessandro
20 November 2022
Comment from uk.trustpilot.com
I deposited today into my LeoVegas account because I saw a leaderboard promotion for sportsbetting. I placed many bets just to find out at the end of the day that I did not receive any points because I should have selected "yes" to receive promotional communications. This is a setting that I selected years ago when I created my account and I did not even know it existed. In no site this would affect your chance to participate in a promotion open to everybody.This was written in small and at the end of the page. I contacted support and I was sure they would have had a bit of common sense and give me those points but they said the will not do it. It is just the start of the leaderboard and I will not win any prize by getting those points but when you contact the support you just receive templates back. Really no common sense.
Cosmin Croitoru
20 November 2022
Comment from uk.trustpilot.com
This is by far one of the best, if not the best casino out there. I've been playing for more than a year, and I can tell you that the RTP is real, it's just up to the players to know when to stop.Super fast withdrawal, literally less than 10 min if you are using a Visa.Beside that, there are vip levels. Most of the casinos have that, but with Leo you actually get something. For example, 2 weeks ago I've received a phone call and been offered a VIP Experience to the Manchester City match at home.Everything was covered by LeoVegas, and not only that. Transport, accommodation, transfer from and to the airport/stadium, etc.Alex, one of the account managers was there, and he was absolutely amazing, a great host. An experience for me that money can't buy.Give it a try, and gamble responsible!
John James
19 November 2022
Comment from uk.trustpilot.com
I have never had the misfortune of being duped so badly on a casino site in my life. AVOID LIKE THE PLAGUE!!! YOU WIN ONLY 10% HAVING PAID HUNDREDS. THE SAME GAMES ON OTHER SITES HAVE MORE THAN QUADRUPLE THE WINNING PAYOUTS. AVOID AVOID AVOID. ABSOLUTELY AWFUL EXPERIENCE. AWFUL. ???????????????????????????
Miss L C
19 November 2022
Comment from uk.trustpilot.com
Crap site. Deposited 20 euros didnt win a penny and also didnt get my welcome spins. Will be removing myself from their systems
Jane
16 November 2022
Comment from uk.trustpilot.com
Diabolical site. Staff are pig ignorant! Cocky and rude and answer question with the same response word for word. Like your talking to a computer. Take 630 in deposits then not willing to pay out the 500 winnings. Asking for proof of everything. Cards from previous years. Please no one reply to this saying we following the highest levels of security, its nonsense. The only card you should need to see is the card which was recently used for deposits. Your scam artists and ignorant ones at that!
Kerr King
16 November 2022
Comment from uk.trustpilot.com
Fast withdrawals, fast friendly customer service always! Never had any complications with deposits!
Nicholas Murdoch
27 December 2022
Comment from uk.trustpilot.com
Hey the company is really good, live chat is superhelpfull and they deserve credit! They some how always manage to solve the problem over key board, challenging today the least?The oly thing iv found is on othe casinos I win alot more, well not win as such but features more often. Apart from that I can't fault a thing. I play most weeks and it fun. Cheers for the year. Merry Xmas and happy new year.Cheers Leovegas
Hey the company is really good, live chat is superhelpfull and they deserve credit! They some how always manage to solve the problem over key board, challenging today the least?The oly thing iv found is on othe casinos I win alot more, well not win as such but features more often. Apart from that I can’t fault a thing. I play most weeks and it fun. Cheers for the year. Merry Xmas and happy new year.Cheers Leovegas