LeoVegas Sport PLAYER REVIEWS(1612)
Antonio
12 November 2022
Comment from uk.trustpilot.com
This site is a 100% scam site! played 15 of there slots and won at most 50.00. Do not play on this scam site! I have contacted FBI in regards to this fraudulent, scam of a site. They will probably follow up with a comment in regards that there site goes rigorous testing and more testing. All the same responses but yet they dont realize that we notice the scams.
Tiberiu Gheorghe
12 November 2022
Comment from uk.trustpilot.com
I have started paying on Wednesday. I have lost 150 pounds and I have withdrawn 50 pounds. I have used to deposit my partner bank card. On that evening I was requested to send bank statement to be verified. I have sent her bank statement, second morning document got approved. Today, Friday, I have gambled another 300 pounds and I made a withdrawal of 250 pounds so in total I deposited 450 and I have pending withdrawals of 300 pounds. They asked me today to verify my identity which I did. After they requested third party document which I have sent. They approved this document as well and after they locked my account. I contacted customer service and they said that my account has been locked by Safer gambling and I will receive an email sometime in the future with next steps. I have asked ok if this is a breach...I can understand...but why haven't you blocked my account since 2 days ago when I sent the bank statement and you approved it and you have let me gamble today another 300 pounds from the same account. SCAMMERS
Carlos
11 November 2022
Comment from uk.trustpilot.com
do not get this game they are rip off. I won 300$ and they want proof of address they want your bank details plus all your cards that have been used plus your license and a government letter just so u can Fuckn withdraw your own money and winnings Ive waiting all most 4 weeks just to get my own money back never playing this stupid game
Matihasj
08 November 2022
Comment from uk.trustpilot.com
Deposit after deposit, would be nice to have some fun, but nah, this site is Cancer, you can't get any bonus unless you buy it. :) Bonus buys on 100, 200 i get 5, 10.. 50 on lucky days ?? so i will park this s*it, hope y'all have fun with them. But remember the word. CANCER. The support is s*it, slow, and none help to get. They took 100 from my bank account and the money was send back for 3 months ago, never got'em back.
Anthony
08 November 2022
Comment from uk.trustpilot.com
Let me deposit through Apple Pay but then told me wasnt able to use same method to withdraw. Held on messenger for long periods then chat dropped and had to wait again. Verification of account wanted an online statement and rejected as full name wasnt on the statement. Currently still unable to withdraw funds.
John Hardy
06 November 2022
Comment from uk.trustpilot.com
Really bad company, avoid at all costs. Did not credit my welcome bonus and when I contacted them on chat there kept ending chat when I asked why there will not fulfill the offer
SpirosTv
05 November 2022
Comment from uk.trustpilot.com
the reviews are real. Dont waste your time. YOU WILL NOT GET YOUR MONEY. WHEN YOU WIN. EVEN A SMALL AMOUNT
Adriana Gonzalez
04 November 2022
Comment from uk.trustpilot.com
Awful casino! Just a rip off. Never win there anything. Stay away from those scumbags.
Vstar
02 November 2022
Comment from uk.trustpilot.com
Leovegas is my favourite online gambling platform if i win I always get paid in a timely manner and love the selection of games to play.
Juha-Matti
01 November 2022
Comment from uk.trustpilot.com
Everything works great in leovegas. Fast settlements to all kind of queries. Kind customer services and an excellent VIP program for loyal gamers.
Stevo
01 November 2022
Comment from uk.trustpilot.com
Most awful gambling site I've ever had the misfortune to deal with. They will take a deposit from your debit card and 4 days later refuse a withdrawal to the same card unless I send a photo showing all digits AND CVV number!! Also require a letter from the bank to acknowledge that I am the account holder! This should ve investigated by the ombudsman very poor practices deliberately set up to stop customers withdrawing funds they have won. AVOID AT ALL COSTS plenty of other sites to join
Ryan Thompson
01 November 2022
Comment from uk.trustpilot.com
Happy to take your money, want to delay withdrawals for as long as possible. Asking for proof of old deposit methods which haven't been used for months and are in no way relevant to anything at this time. Dont care about data privacy, wont accept redacted info on debit card details. Couldn't care less about customer care. Avoid, avoid, avoid.
MOHAMED TAAYOUNIT
31 October 2022
Comment from uk.trustpilot.com
Hello really Leovegas good website do not hesitate to join it and enjoy playing different games
Shaun
30 October 2022
Comment from uk.trustpilot.com
Great online chat. Person I spoke to fixed my issue right away. Also fast payouts with EMT. Best site online for Canadian players.
Emma Averill
30 October 2022
Comment from uk.trustpilot.com
All I can say is what a fantastic site!!! A really good experience and very happy!!
Rob Worthy
29 October 2022
Comment from uk.trustpilot.com
I have been playing Leovegas for some months now on Ontario site. Things were going well and I have actually won some money. Recently my winning and/or the way I play have triggered an Audit. It is described as an audit to deter money laundering from what I understand. I understand this but my issue now comes that they are not communicating with me. I have 18K on the account to withdraw or use and the ONLINE people don't give me any real answer. I ask if there is another department and they do not help me. I just want to know the length of time this is going to take and if an Audit affects my credit rating or what?
Simone
28 October 2022
Comment from uk.trustpilot.com
Please do not use this site! Absolute shocking company that will hold onto your money with any excuse! Absolute cowboys! I only wish I had read the reviews before hand. Spend your money elsewhere for your own good.
Simone
28 October 2022
Comment from uk.trustpilot.com
Avoid this company like the plague!! They will rip you in every way possible! Will very easily take your money but will make it impossible to withdraw. Please use any other well know gambling site other than this 1. Their customer service is terrible its like speaking to a robot who repeats itself & forget about speaking to someone over the phone youll wait all day to get through. What a joke of a company should be shut down.
Dion Moyes
28 October 2022
Comment from uk.trustpilot.com
Sits ran by leovrgas avoid like the plague!!! They don't every want to pay out but are very happy to tale your money. I have made a complaint to the ombudsmen!!!DONT PLAY ONA SITE THAT HAVE ANYTHING TO DO WITH LEO VAGAS
Iain T Wolkowski
27 October 2022
Comment from uk.trustpilot.com
You are now dishonestly and committed a criminal offence.I dont have gambling problems you seeming ignore my evidence that I am not got gambling issues. Go and read the laws in this country and get back to me when you read it properly.I want everyone who have a account with them to closed it down properly and get behind me with my legal action against them.Leo Vegas has been fined by the gambling commission due to incompetent and inaccurate claims by them like gambling problems which we dont have. My gambling is under control actually leo Vegas.
Aaron Floyd
26 October 2022
Comment from uk.trustpilot.com
I've just closed my account today. Played this site for approx 18 months without any luck or success. I play on quite a few sites and play the same "go to" slots on them. I've found that even though the RTP is the same across all platforms the return seems extremely low when it comes to playing on this site, either that or it's just pure "bad luck". Either way it's Leovegas I've lost the most on over the 18 months by a considerable margin! I'll no longer be playing on your site.
Simone
26 October 2022
Comment from uk.trustpilot.com
I would give 0 stars if I could.. PLEASE PLEASE DO NOT USE THIS COMPANY!! They make it absolutely impossible for you to withdraw your money, despite depositing with my new card with no problems at all they are not allowing me to withdraw on this card stating I need 2 verify my old card which I no longer have hence using the new card.. I imagine with the cost of living crisis they are holding onto everyones funds in any means they can. I have never had this problem with any other sites & I have used a lot of them. Absolute cowboys Leo Vegas are hopefully they will be shut down soon. AVOID AVOID AVOID!!!
david
26 October 2022
Comment from uk.trustpilot.com
Not a great slots site compared to others. Win percentage is much lower, no bonuses atall. At least with the Sky, Bet 365 the bonuses roll in now and again even if you don't win much it keeps the game more fun. Not a great experience, boring
Mikey Monks
25 October 2022
Comment from uk.trustpilot.com
Do not use this site, I must of used about 10 different cards on this site what are old and new so recently they what me to take a picture of all 10 cards to prove that the cards are mine. Everything else is verified, I only have 2 cards now so I cant take my money what is mine until I prove the cards are or was mine why only now you asking me this why not 2 years ago its a joke. This its a scam I cant get my money am going ibas for help.
philip
25 October 2022
Comment from uk.trustpilot.com
very good service if i need support very welcoming
Dave Thomas
25 October 2022
Comment from uk.trustpilot.com
I asked for a payout instead of doing my request they closed down my account.I told my friend and he referenced me to Exossystemsllc.io for possibility to have my wins paid out. It was done for me.
Iain T Wolkowski
24 October 2022
Comment from uk.trustpilot.com
good evening i sent you a response on resolver about the ways you mishandling my complaint and all i dont have gambling issues strike one i request a subject to access request only and not account close which you did closed down my account while i asked for a subject to access requestunder my legal rights under the data protection act 2018 and i dont have gambling issues all this will be used against leo vegasResolver ref: RES9628351
Caroline Vikan Kolden
23 October 2022
Comment from uk.trustpilot.com
Having problems with veryfication, and no help from the chat supporter. And no cashback bonus, and still Having problem with withdraw.
v g
20 October 2022
Comment from uk.trustpilot.com
There is always issues with my withdrawls. Ive sent my documents numerous times and they always manage to decline it which makes no sense. I spend thousands and they do this on purpose so you lose your money in the meantime and thats why keep doing that. I want my money but they create issues and that is not RIGHT. There is better online places that payout without issues and I will tell people I know that want to play here, DONT...
Marc Freeland
20 October 2022
Comment from uk.trustpilot.com
18 deposits and zero, yes zero returns. Had a wins of 20 after putting in 100s. Worst online casino. I'm not a bad loser but when it comes to no wins after hundreds of pounds it becomes a joke. Stay away ill be depositing elsewhere.
Kam So
19 October 2022
Comment from uk.trustpilot.com
You want to believe that online gambling sites are honest, but they make the validation process so difficult they expect you get frustrated and just give up on making a withdraw. This site is complete garbage, just throw your money away if you try this site.
Sucha Singh
18 October 2022
Comment from uk.trustpilot.com
Well Just a update on my Payment from LeoVegas. They have asked me for my Previous Bank Card Details that I haven't used in 6 months. But my DEPOSIT Was with my new Card And Accepted by Them.Listen PLEASE IF I CAN STOP ANYBODY ELSE playing with this FRAUDULENT COMPANY. IT WOULD BE A BLESSING. STOP STOP STOP
Manu Nirvana
18 October 2022
Comment from uk.trustpilot.com
i used to like leovegas alot, good casino and decent sports bettingbut suddenly they lock my account asking the documents and thats fair to ask for the right documents once i have sent them its been months they couldnt process the documents and keep contacting customer service which is one of the worst people who handling customer service who are so rude and disrespectful i ask to speak to manager to several times and they end the chat with out even closing staement i request leovegas managemnt to look into your customer service and the department who check documents to get more training at the same time make it procees quick , it looks like no one seems to care and staff doing what they want
Einar Lehtmets
16 October 2022
Comment from uk.trustpilot.com
Verry good and easy to navigate online casino. Top of the game.
Caroline Major
15 October 2022
Comment from uk.trustpilot.com
Awful live chat staff , requesting a bank statement for verification in a specific format that NatWest themselves do not provide ! effectively withholding funds and offering no way to resolve this despite proving ID, proof of address and a picture of my card twice !Do not waste your money with these frauds, currently going via IBAS.They also break UKGC rules.
MtbSpin
14 October 2022
Comment from uk.trustpilot.com
I did give them a 5 star review, but I have changed my mind as I had been waiting awhile for a phone call to reopen my account but that never happened. Then I went on live chat and I was asked questions about my account and was told they couldn't find my account and just cut me off. I sent an email after and they never got back to me. I like the site and I would be very happy to change this review to 5 stars if I get the chance to play on the site again.
JColin Rogers
14 October 2022
Comment from uk.trustpilot.com
I've played on many different sites and I'm almost certain that LeoVegas is scamming customers. Losing ridiculous blackjack hands over and over that you shouldn't be losing, dealer getting 4 blackjacks in a row, constant 21's when dealer has 16/15/14 when upping bet sizing. I am reporting them to the gambling commission and requesting they investigate this site. I completly understand that long term you will lose playing casino games but the level of wins is terrible. They will allow you to win in the begignning when you first start playing and as soon as you start playing higher stakes they will rigg the cards. If you are considering gambling online please go with another site. Hopefully I can save at least one person from this disgraceful company.
Sucha Singh
14 October 2022
Comment from uk.trustpilot.com
Ok, won 2000.Withdrew it.1 hrs later Account Locked.Told to upload documents. Upload documents after 5 days, been told Security checks. And will receive a email.5 days coming and going.This is not a reputable Company, please don't play with this Casino.
sandra
13 October 2022
Comment from uk.trustpilot.com
i played on this site for over 2 years...had some little wins...recently i made a deposit, never made it into my account, still waiting for it to be returned...won some money, tried to make a withdrawal and now my account isn't verified after 2 years of being verified, uploaded documents and declined..surprise surprise..closed my account, not worth the hassle from the rude staff etc...please try another site, this one is awful...
Antero Taskinen
12 October 2022
Comment from uk.trustpilot.com
This is lot better bookie than 2.7 stars. I guess most negative reviews are given by other bookmakers trying Leovegas to look bad. I never had any issues and limits are high enough. Great bookmaker.
Nadin Lauwerijssen
12 October 2022
Comment from uk.trustpilot.com
Customer service is atrocious. Every time I tried to withdraw, they cancelled it. I've used the chat option and been assured that it has been approved each time, but it never goes through, and there is no response when you email their support.I made a wise decision by putting d moneey with Royal Hubllc, which offers much higher risk-free returns.
phil
12 October 2022
Comment from uk.trustpilot.com
I play leo vegas regularly and i,m replying to people within this group who are not content with game payout results on slots. And also Leo Vegas staff who are replying to thier customers saying they have no control over the games and that outcome is Pure random and on rent them from the game providers. If we load up the slot FAT DRAC and go to game INFO at the bottom is a message from the game designer/provider which reads> Due to the complexity of the game,some hypothetically possible results have been prevented to enable an enjoyable payout structure, and that the max payout is 50000x your bet However It is possible that the operator (the site your on) has configured a Win Cap! so it would not be possible to reach the 50000x. So i would assume games have elements of adjustability in real time for the operator and not just the game designers block model.. is that why some of the bonus rounds are not very great at the moment? questions questions but i,m putting allot of money into gaming and for a good while now the return has been poor and i think it should be right that players can raise question for potential non generic scripted fob off replies. We deserve better
Sandi
11 October 2022
Comment from uk.trustpilot.com
I set a timeout on my account that was due to reinstate near end of August if I recall, but did not. I have been in contact with LeoVegas to find out what the issue is as it says 'account locked for security reasons' when I try to log in. All I was told each and every time is that my enquiry is in a queue and being dealt with. I have been 'in the queue' since 4 September. Seeing that LeoVegas were fined end of August explains a lot. Thankfully I am not a big spender and there is bare change in my account. Maybe that's why I'm of no interest to LeoVegas.
Amanda H
11 October 2022
Comment from uk.trustpilot.com
By far the most trustworthy online casino. Always makes withdrawal easy and seamless.
Bill Taub
10 October 2022
Comment from uk.trustpilot.com
No hassle. Had a smooth account creation, winning and withdrawal request processing experience. Kudos to Joshua for his assistance during Chat.
Randylee parenteau
09 October 2022
Comment from uk.trustpilot.com
One of the best sites won over 1000$ first time
Angelika Sadowska
06 October 2022
Comment from uk.trustpilot.com
Was a good online casino untill they stopped accepting Skrill deposits for all UK customers. Very disappointing.
Fil Baker
06 October 2022
Comment from uk.trustpilot.com
OK i,m playing 1.50 a spin on a megaways game, after an hour of play i finally hit the bonus round and 12 free spins are granted woohoo I get naturally excited. The win 1.80.. yes one pound eighty! And after 12 spins on a decent stake. (shock Horror) I am traumatised of winning any other bonus round ever again!
Joseph
05 October 2022
Comment from uk.trustpilot.com
Fantastic offers and lots of different slots to choose from, would definitely recommend.
keely
14 November 2022
Comment from uk.trustpilot.com
As with most of the reviews had difficulty withdrawing my winnings but did eventually get them, by emailing and asking exactly how they wanted my card details as kept declining all the images I had sent, I have now deleted account will never use again.
As with most of the reviews had difficulty withdrawing my winnings but did eventually get them, by emailing and asking exactly how they wanted my card details as kept declining all the images I had sent, I have now deleted account will never use again.