LeoVegas Sport PLAYER REVIEWS(1613)
Drone Scene
30 August 2022
Comment from uk.trustpilot.com
So I decided to sign up to self-exclude myself for 6 months on LeoVegas almost a year has passed since that, after chatting with customer support they have decided I didnt choose long enough so they give me a lifetime exclusion! I think this is within my rights i always enjoyed LeoVegas its just a shame how fast I lost my love for you guys. Everybody has rights to spend there hard earned money how they like but the safer gambling team dont think so! So theres my review on LeoVegas, ill just enjoy the other betting sites :)
Ilkka Aaltonen
29 August 2022
Comment from uk.trustpilot.com
LeoVegas is the best there is. Great care of customers and really fast payouts. I'll continue as loyal customer for years to come. Thank you and keep up to your high standards!
Nick Butler
28 August 2022
Comment from uk.trustpilot.com
I would say this is the worst one yet, absolutely crazy welcome offer, have to wager 35 times your deposit to get a match offer of first deposit ? so have to spend 700 pounds for 20 pound bonus ? what planet do these people live on! The gameplay isnt the best jetted, account closed and will be putting reviews everywhere
Rochelle Lucas
28 August 2022
Comment from uk.trustpilot.com
I give Leo vegas 4 stars because I have had many years of great safe gambling and service from Leo vegas. Withdrawing has never been a problem. That is the 4 stars rating. Over the last year however I have encountered disappointment in service. I would only rate the casino 2 stars these days... I haven't had a bonus loaded via the chat team in months and months I continue to get a BIG FAT NO. everytime I ask. I was asked to verify a card that I no longer use.. And it has long been removed from my payment methods because its no longer my deposit method.. I emailed to Leo vegas complaining that I was asked this when my account has been completely verified only 6 months beforehand, whilst withdrawing a large win. The response was that I had to verify the card. This card hadn't been used on over a year and is not listed as a method to pay and to be requested to verify this after those key points is obsurd. So unfortunately I don't play on Leo vegas very often now due to lack of bonuses given, no free spins ever that aren't deposit first ones. And requests to verify an already verified account. (I have previously verified my account over 3 times with them and am sick of being asked to do this!
Paul Burke
28 August 2022
Comment from uk.trustpilot.com
Poor customer service. Called all day to no response. I person replied to 1 email who was no help at all. Won money but won't let me withdraw my money. They know this problem but have no contingency plans in place for its members. Avoid at all costs
Adam Adam
28 August 2022
Comment from uk.trustpilot.com
Never win much on this site never had a withdrawal barely win pass my bet for my deposit.
Video Molly
27 August 2022
Comment from uk.trustpilot.com
I had an inquiry about my first withdrawal as there was conflicting information on LeoVegas VS the third party who verifies users before they are allowed to send out the first payment. I was concerned about the evidence I sent and hoped that it would be sufficient, as I wasn't comfortable sending in certain things, and I contacted Leo for support. The lady who spoke with me was extremely well spoken, polite, and courteous throughout her service, and when she needed help, she was clear that she was waiting to hear from another agent, but continued to help me, and kept me on hold. They may have expediated the authentication, and before long I was told all was well and clear, and my withdrawal was approved.
Piotr
27 August 2022
Comment from uk.trustpilot.com
Is trusted place but little to match want kontrol time of playing slots not to many goodwill bonus and limited time for 24 hours play 4 hours daily and automatically blocked account for next 20 hours automatically so U cant play card or be to match slots lover
Sophie Davies
26 August 2022
Comment from uk.trustpilot.com
If youd like to withdraw, then I wouldnt bother. Quick enough to let me deposit but when I want to withdraw they need me to show an OLD card from a year ago. So much stress, especially when you have bills to pay.The reviews speak for themselves. Decided to close my account so I can just forget about it. Luckily its only 50. Thank god.Just found out they got fined for withholding customers money! Do they not learn! Guarantee they just send the same generic reply to everyone they refuse to pay out.
Jussi Perlinen
25 August 2022
Comment from uk.trustpilot.com
Everything works perfectly, includuding fast withdraws, good bonuses etc.
Jodie Eaton
25 August 2022
Comment from uk.trustpilot.com
Takes money fine from card then went to withdraw and keep bouncing money back contacted online chat, they said someone in tech area would contact me this was over 2 weeks ago still waiting... and to upload my bank account and have money put into there. First time i waited 5 days they said it didn't work wait another 5 days so have done still no money ive had to upload 3 bank statements to prove i haven't got the money. This is absolutely disgusting stolen money and wont refund online chat gives different excuses everyday.
Arska Pajari
24 August 2022
Comment from uk.trustpilot.com
absolutely super great casino with more than enough different game options and insanely fast withdrawals!!!
Laura
23 August 2022
Comment from uk.trustpilot.com
Don't like it.. poor layout...Wining very low..bonus features u get alot but empty so pointless to play Be plying somewhere else
Anthony royce
23 August 2022
Comment from uk.trustpilot.com
Quick payout was in my bank within an hour
MR G PARKES
23 August 2022
Comment from uk.trustpilot.com
Had an issue with a deposit i made that did not go through to my account but went out of my bank. contacted customer support on live chat and issue was sorted out very quickly, advisor Joshua was very helpful.Great service
Yvonne Ned
22 August 2022
Comment from uk.trustpilot.com
Great bonuses and easy access to games and winnings
Jassy
19 August 2022
Comment from uk.trustpilot.com
After verifying and confirming my ownership of my debit card with a letter from my bank, they processed my withdraw and I received the money within 2 days. Regardless of all the bad reviews, I was happy with the outcome of my withdraw.
Karl
18 August 2022
Comment from uk.trustpilot.com
This site is an absolute joke. They were happy to take deposits from my cards but when I tried to withdraw funds they suddenly become really concerned that my cards belonged to me. They wanted proof that my expired card was actually mine and asked for a letter from my bank to prove it. They have happily accepted over 100 from my cards but now won't pay out. They are a disgrace.
po tofu
17 August 2022
Comment from uk.trustpilot.com
Thank you for a fun time
Customer
16 August 2022
Comment from uk.trustpilot.com
Opened an account and they refused to give me the free bet bonus. I asked why and they said they don't have to. First time I've ever had that although looking at the reviews I've had a lucky escape
Ryan Nicholls
16 August 2022
Comment from uk.trustpilot.com
Great experience every time I play!
Matthew Rampley
16 August 2022
Comment from uk.trustpilot.com
very bad RTP.All you need to know before playing here is they have been fined 1.3 Million.. let that sink in.You by law cannot remove this post, its providing information to the players. CORRECT information, simply google it and your see the fines. Trustpilot is meant to be a place to trust right? remove this post and il continue this thread on reddit/youtube which i have 72k subs.Crook behaviour
Crusty Thwaits
15 August 2022
Comment from uk.trustpilot.com
Good site with good odds, read twrms and conditions before accepting offers upon sign up. :)
Dinkleboo
15 August 2022
Comment from uk.trustpilot.com
Horrible customer service. I have repeatedly tried to withdrawal and they cancel it every time. Have used the chat option and each time assured it has been approved but never goes through and when you email their support there is no response.
Sasha
15 August 2022
Comment from uk.trustpilot.com
this is a test review
Laura
14 August 2022
Comment from uk.trustpilot.com
No words Regret even bothering to register And it's not even loosing its how many times game crashes its shocking..
John
13 August 2022
Comment from uk.trustpilot.com
Great site, as i said to joshua, customer support. Its a clean site, no where is a gimmick, to make you gamble more.. Always been paid, any winnings. Better than the big companys.
Emily Simpson
13 August 2022
Comment from uk.trustpilot.com
Didn't receive free spins
HDLoqie
12 August 2022
Comment from uk.trustpilot.com
Nothing less than 48 teases and 3000 spins and with no bonusses should be illegal. Totally corrupt website. Unlucky.
Claire
12 August 2022
Comment from uk.trustpilot.com
This company is awful. I won some money after 2 bets. When I went to withdraw the money they wanted to verify my account etc. The App continuously kicked me off when I tried to send it. It eventually took my ID but then they wanted more so asked for a photo of my bank card, NIGHTMARE. I have tried on so many occasions it almost reduced me to tears with the frustration. 3 times i got an email to say we are pleased to say your document has been processed, click the button below to continue your confirmation. When i do it says the photo of my card was rejected. And now when I try I just get kicked off the app. J on chat is useless, just reads from a script and gives me no alternative to send it. He tells me the issue is with MY device and to use another, which I don't have. However from reading these reviews the issue is most definitely with them. I am now on the Gambling Commission website to find out how I escalate this. Emailing Leovegas is useless as it takes them 24 hours to reply to every single one. You get kicked off chat. DO NOT EVEN CONSIDER THIS COMPANY. One star is too good for them but no choice.
Ian Lawler
10 August 2022
Comment from uk.trustpilot.com
Good choice of games great mobile app never any issues with deposit or withdrawals
Shyeen Wright
10 August 2022
Comment from uk.trustpilot.com
LeoVegas is an excellent casino huge selection of games always have great promos and super fast payouts. The support staff are always helpful. Never a dull moment at LeoVegas
Jennifer Moore
10 August 2022
Comment from uk.trustpilot.com
Super quick withdrawals. Staff are always quick to help and answer questions
Davi Cormier
10 August 2022
Comment from uk.trustpilot.com
Like the site and good promotion once a while very happy
Jesse McCowan
09 August 2022
Comment from uk.trustpilot.com
Great site, easy and safe to deposit and quick withdrawal rates! Great variety of games as well, can always find something new and exciting to play.
Dori Watson
09 August 2022
Comment from uk.trustpilot.com
Keep depositing with no wins, I've spent less on other casinos and actually won.
Paulie
09 August 2022
Comment from uk.trustpilot.com
Great site, love playing a wide variety of games that I can't find on other sites, would highly recommend.
Oskars L?cis
09 August 2022
Comment from uk.trustpilot.com
Overall all is good just cant win big?
radhakrishnan dhandapani
09 August 2022
Comment from uk.trustpilot.com
Never had any problems to deposit r withdrawal so far. Keep up the good work
Tammie Luxton
08 August 2022
Comment from uk.trustpilot.com
Thought I'd give this site a try. I've played a few other online casinos and NEVER had an issue with a withdrawal!!! This site took the money, (and my account was even verified) but would not let me withdraw anything!! I find it funny that once you are verified, and they take the money no problem, but can't deposit it back when requested a bit shady! I contacted " Support" kept dropping on me...and we're absolutely no help at all. Quite the set up must say!! I don't appreciate the way this was handled, or the fact that there was absolutely nobody to talk to but online, which continuously dropped the connection.I literally tried to withdraw $600.00 for about over an hour... didn't happen...and I tried everything. I will not give my account password, which they asked for to anyone!!! Once your account is verified, and it's a Ontario site...there shouldn't be any issues.Very disappointed, frustrated and will never use this site again....If you want to play here...don't expect to get your money!!!!Complete joke!!! I noticed many other complaints on this site for the exact same thing... complete scam!!!Needless to say ....I deleted my account.
Jamie
08 August 2022
Comment from uk.trustpilot.com
Last 5 weeks iv deposited and its just perfetic wen u do get a bonus on 4 a go and geting 3,60p back its just utter rubbish there not geting a anouther penny from me again ! Now uv Lost a good customer esp after today 500 in not a single good win reels are slow keeps slowing down logging u off all the time u can just tell somethings just not right at the moment with Leo vegas time to call it a day I recommend to others also
Liam Hoyland
07 August 2022
Comment from uk.trustpilot.com
Very fast payout and great games to pick from nice big wins too the team was great when I contacted them and I would recommend to any one
Isabella
06 August 2022
Comment from uk.trustpilot.com
I love this app! Ive never done a cashout but ive won enough times where i could have im just not patient when it comes to waiting for money. I like to come play for fun and if i win i win if i dont oh well. Ive actually been credited some free spins just for being straight up about what i thought of some of the games. I see that the customer service they offer is good for an online casino.
Marian Stan
06 August 2022
Comment from uk.trustpilot.com
All agents from chat what was with me don t do it the job I need to send my bank card to be my account valid I sendit more then 25 times and all times was rejectedI try 11 hours to make withdrawal Agents just leave the chat when u have some problemsI don t use nevere leovegas
Triisk
06 August 2022
Comment from uk.trustpilot.com
great site easy withdraw really good
Max Mathers
05 August 2022
Comment from uk.trustpilot.com
I have to write again. Employees & Management of this scandal Company can go to cheapest of levels. They will start stalking you on social media if you file a complaint, they will breach Privacy Act & harass you with phishing emails, I have also read on Reddit of people getting fraudulent transactions by employees of LeoVegas after they submitted their card details. I hope all the employees & Management of this Company are taken to court or set an example like how some extremists/radicals take care of such type of ppl. Their families will then learn a lesson not to mess with peoples hard earned money. Mfkin Frauds!
Darren Angela Speight
05 August 2022
Comment from uk.trustpilot.com
100 percent rigged. After researching the gameplay on anything on this site I found it to be rigged in favour for Leo vagas. This is probably one of the worst I have researched. My advice would not to put any money on this site. It is not fun and the ROI to player is bare minimum. All videos have been passed to the BGC. DO NOT USE THIS SITE
Martijn
05 August 2022
Comment from uk.trustpilot.com
Great fun thanks
Carlos Alexandre Reinert
05 August 2022
Comment from uk.trustpilot.com
Excellent! Customer service efficient and always ablw to resolve the issues
Marcelo Nunes
31 August 2022
Comment from uk.trustpilot.com
Great company. Fast payment and great customer service
Great company. Fast payment and great customer service