LeoVegas Sport PLAYER REVIEWS(1611)
Paddy
16 October 2024
Comment from uk.trustpilot.com
Horable customer service Deposit money and they lock your account untill they verify your income after already playing with them for 6 months Every other casino while your account is locked you can always withdraw your fund because it's YOURS not at leovegas, they lock your fund in their account untill they preform their checks over 48 hrs to tell me they need more information and it will take another 3 to 5 says to sort. Absolutely useless I'd recommend sky Vegas, betvictor, bet 365, lad brooks all better casinos
luan
16 October 2024
Comment from uk.trustpilot.com
Good games can be hit and miss with win/loss ratio but payouts are fast
daniel
15 October 2024
Comment from uk.trustpilot.com
Good selection of games and sports bets.
Cece
12 October 2024
Comment from uk.trustpilot.com
Really not happy with my recent play at LeoVegas , was playing on a game monopoly live and everything going ok and when placed at bet the site randomly logs me out of the game and removedMy bet (this was also on a bonus round ) only time it happened funny enough when I was going to win something customer service at evolution said they found irregularities and forward a case to Leo Vegas customer service ,but they not much help just said they rejected the bet seems unfair to me ,this also isn’t the first time.
Joni
11 October 2024
Comment from uk.trustpilot.com
Withdrawal was very fast, the site works well, overall one of the best casino sites. Nothing to complain.
Joseph - Montreal QC Canada
10 October 2024
Comment from uk.trustpilot.com
0 stars. I advise everyone to stay away from this gambling website because withdrawals are impossible due to the many documents they ask you to upload and when you do they ask the same question again & again.
Wackhurst
08 October 2024
Comment from uk.trustpilot.com
Used to be good and reliable customer service and good bonuses. Now these features have been removed.. when making withdrawal they ask several documents including old credit cards. Of course purpose of this is keep gambler on table. They use to have instant transactions both ways. Vip services wrecked and customer service gives vague bs answers off point, propably AI all the way. Also Leo exclusive games are hard to win.. propably greed destroyed this casino.
Janine
08 October 2024
Comment from uk.trustpilot.com
Your games don't load seen lots comments about this been 3 days you make us do this and that when it's your site a good will gesture $30 would be nice after taking phone to shop only to find it's your end your site that has the problem I'm not very happy at all thankyou
deon
07 October 2024
Comment from uk.trustpilot.com
Such a duck around to get my money out almost don't want to use this site royal panda is easier to d3al with unfortunately
Mikko Ruohonen
07 October 2024
Comment from uk.trustpilot.com
Good promotion and fast withdrawall..
Iiro
06 October 2024
Comment from uk.trustpilot.com
Games worked well, but once there was a litlle delay to get my winnings to my balance.
Michael Toon
05 October 2024
Comment from uk.trustpilot.com
Leo vagas sounds good n fun at time email you with offers nearly everyday upload 20 10 30 free spins sticky bees and it waste if your time money you win back 90 pence what that all about never using using this site again scams ripped off to max what a complete joke the site is never let ya win anything
Darren
05 October 2024
Comment from uk.trustpilot.com
Hi I really like all the bonus and free spins. But everyone I talk to agree with me. We never win n e think of the bonus spins
RS
04 October 2024
Comment from uk.trustpilot.com
Always had a great experience with LeoVegas. Fast and easy withdrawals, great games, friendly and helpful communication. One of the best casinos on offer.
Paul
03 October 2024
Comment from uk.trustpilot.com
Was just wanting to reset my password, and cant actually contact anyone to do so, no emails are being sent to reset it no support member is able to give assistance either
Matti
03 October 2024
Comment from uk.trustpilot.com
Been using this site for a long time now and always coming back for more when i want to gamble. Easy to use and money always comes fast.
Michael
03 October 2024
Comment from uk.trustpilot.com
Great fingers of games, quick payouts and a great support team
Stephanie Chadwick
02 October 2024
Comment from uk.trustpilot.com
Don’t waste your money when you first join they let you win then bang they take it all back and don’t give you any bonuses every time you deposit they just take your money
Nicole
02 October 2024
Comment from uk.trustpilot.com
Overall it's a great website. Lots of games. You win, you lose. Which is normal.However other websites clear the winnings a lot quicker than leovegas. Which has made me consider changing.But I trust this leovegas. So for that I stay! Quicker withdrawals would be great though 😉
Jari
01 October 2024
Comment from uk.trustpilot.com
So bad bonuses- try itself wagering 40x :):):):):):)
Teemu
01 October 2024
Comment from uk.trustpilot.com
I have been enjoying your casino very much!
Danny
30 September 2024
Comment from uk.trustpilot.com
Take my advice - avoidI don’t normally write reviews for anything but in this case I feel like I have to if nothing else to stop people wasting there money. I’ve used so many slot sites, I’m from the uk so relatively limited.The rtp and hits on every game is atrocious, here is a few examples, £1 spins is my base bet, to put that into perspective if you were to outright buy these bonuses it would be £100.Gates of Olympus, 400 spins to bonus paid £16 ( no decent base game hits)Gates 1000, 500+ spins paid £8 biggest base game hit was probably £12 with a multi Starlight - 300 spins paid £25Starlight 1000 - 400 spins paid £16Big bass splash - 200 spins paid £3Big bass bonanza - 200 ish spins and still not got a bonusBison (forgot the full name but had bison in it - 120 spins paid £4Viking forge, 350 spins paid £22LeoVegas original gates 1000 - well deposited £300 on £1 spins if you include the base game hits probably about 500 spins to bonus and it paid £14! Only hitting 2 multis the base game and a 2x in the bonus.I understand it’s all luck but anyone would think these are 20p spins Does return to player even exist on this site?Do yourself a favour and go to duelz or mr Q if you’re from the uk..
Ronald
29 September 2024
Comment from uk.trustpilot.com
This is a platform that performs very well.
Shane C
27 September 2024
Comment from uk.trustpilot.com
Would of been a 5 star but the win rate has dropped alot in the games. And you don't get the features often as you used to.
Stuart
27 September 2024
Comment from uk.trustpilot.com
Sometimes a little difficult supplying all the required documentation as not always asked for in 1 go, however once loaded great customer service and yes money withdrawals do return to accounts.
City Mom
27 September 2024
Comment from uk.trustpilot.com
Just lobe how simple it is to deposit & withdraw.
christine
27 September 2024
Comment from uk.trustpilot.com
Fun but still waiting on a jackpot lol
Al Carpenter
25 September 2024
Comment from uk.trustpilot.com
4-5 levels of verification, which was annoying but fine. Provided. No problem. Payouts limit was higher, now they are down to 4K in single withdrawal. Fine. But all of a sudden they decided to review my account. No deposits allowed. I am like, OK. Review whatever but may I ask why and what are you reviewing? The customer service rep says that I will be contacted. Then a few days later, nonresponse from the related department, I contacted them again, same story. Then I decided to ask again a couple of days later, they said I will be contacted, but of course nobody contacted me. So I decided to close my account with them. A week later, A VIP person who time to time contacts me and offers some VIP offers writes me and asks me why I decided to close my account? I replied back saying it was not me, it was you guys. I even sarcastically said, you should hire Detective Poirot from Orient Express since this review/investigation took quite long. No respond after that. Anyways, this time 3 weeks later after all those, I was curious and decided the ask what the hell they are investigating by reviewing my account and decided to ask them if they had concluded their review (!).Yes. You know the answer. The review is still ongoing and the related department will contact me once their review is over. In my opinion, this was because I played high bets on a few slots which is available to all customers and I took and bet. Sometimes I won, sometimes I lost like every player. If you are not happy with players taking larger bets,then do not offer them in the first place.simple. if you offer it, then honor it and don't give your valued customers hard time by denying service. A little more professionalism would improve this casino a lot.Interesting.
Luis
25 September 2024
Comment from uk.trustpilot.com
Hi, I don't have much knowledge of the matter to be able to evaluate. But I know that I never had the free Spins Offer in relation to other Sites.
Scott
24 September 2024
Comment from uk.trustpilot.com
4 levels of verification was excessive but everything was approved promptly.Pay out was prompt also and customer service was quality.Will continue to use this casino as my main site.Cheers
Shannon Louise
23 September 2024
Comment from uk.trustpilot.com
Absolutely awful site got a promotion deposit 25 and get 25 free spins I did deposit and the spins didn’t get added went into to chat and spoke to lorenzo who said to deposit again using my other bank card! When asking why he didn’t give me any answer to just deposit again shocking site fortunately Ive retracted deposits with my bank and been fully refunded .
Liam3117
21 September 2024
Comment from uk.trustpilot.com
Good betting app, but the football layout could be better, very good bet builder, needs to work on sports more, very casino orientated.
Jsinda Mullaly-Riley
21 September 2024
Comment from uk.trustpilot.com
You guys are amazing and quick pay outs love playing your online pokies and winning !! Better than most online pokie sites 🙂
Shannon Louise
20 September 2024
Comment from uk.trustpilot.com
Think this site is abit of shambles to be honest and customer service is awful especially Bryan. Received an offer for £10 free when depositing £20 . Did this and didn’t get the free bonus went on chat to be told wel it’s going towards your welcome offer that’s old after you’ve deposited 350 then you can have the 10 free. Goodbye won’t be returning if stay clear.
Jaden
19 September 2024
Comment from uk.trustpilot.com
I switched to Leo Vegas from another provider and I have won more than I ever did on the last provider.
Callum
19 September 2024
Comment from uk.trustpilot.com
I hate this company and will never be returning, I just won huge on another casino, put quite a lot on LeoVegas and lost it all on there scammy slots, I’m deleting the app and will never be redownloaded, I’m posting a video on YouTube on how much money I lost and how quick it went £200 gone within about 15-20 mins of playI hate this company and will never be returning, I just won huge on another casino, put quite a lot on LeoVegas and lost it all on there scammy slots, I’m deleting the app and will never be redownloaded, I’m posting a video on YouTube on how much money I lost and how quick it went £200 gone within about 15-20 mins of playMy email, cjlewis20066@gmail,com
PutiPuti Munro
18 September 2024
Comment from uk.trustpilot.com
I have played leovegas for awhile and i am pleased with their business.Pretty fast withdrawals. I appreciate of being part of leovegas
José Miguel
18 September 2024
Comment from uk.trustpilot.com
Keep the way ur doing!! More SportBonus or maybe decrease casino requeriment in Chile at least :)
Maria Soledad Carmona Rodrigue
17 September 2024
Comment from uk.trustpilot.com
Customer service is much better, faster and helpfull then other platforms
Bradley Lewis
17 September 2024
Comment from uk.trustpilot.com
Well Leo was one of my favourite sites I have been enjoying playing here for over 2 years never had an issue up untill now and my god they have created issues for no reasonThey asked for documents fine not an issue standard procedure . happily sent my current card details that i have been using on this site for over a year this was accepted but some reason they have still limited my account. Spoke to a member called Christina who said we need to see the other card I explained that the other card is my old one that expired back in july 2023 and i no longer have it ,and the one i currenlty use is the replacement from the same bank account .This wasn't good enough and said we still need proof of that card . I told them that is impossible and i feel this is totally unreasonable to ask for a card that is obsolete just to play on this site. Why are they now asking when I have been playing on the site with the new card for over a year with no issue.They are saying they will not approve my documents unless I can provide the card I had from 2023. I'm not against given documents but to go back to 2023 with a cut up expired card is a big ask don't you think ? This seems to defy any reason, logic or common sense I have raised a complaint due to how this has been dealt with and have been told that i have to wait for an email going forward.
Aj Smith
16 September 2024
Comment from uk.trustpilot.com
Honestly used to love this site, but i withdrew 2 amounts on friday, got email for one, it showed as approved and also was in my account straight away like it ALWAYS does. The other amount was withdrawn 5 minutes after this one, but i had no email nothing in the bank and it still shows as pending on my account, if its approved why does it still show as pending 4 days later? contactd support 3 times and was told each time that ,my money was sent, but it hasnt been as i never got the email, was told to contact my bank which i did today and they told me theres nothing waiting to come into my account.....if the account shows as pending and i didnt get an email why tell me its done? so so frustrated - joe bartlett......update contacted and asked for proof of approval of the withdrawal as i havent had it and still nothing,....here is a copy of the conversation where the agent clearly avoids my question asking for proof again ok so why doesnt it say approved on the account says:and can i see confirmation of the approval?says:if you can give me evidence of approval that would be great because i have no evidence it has been done and it shows as pending still as explainedLorenzoLorenzo says:Thank you very much Joe the transaction as been process, we need just to wait the 5 working days before we can look in further.says:ok so can you provide me with confirmation and answer any of the questions i just asked please?says:as this conversation is currently being copied onto my trustpilot review, and youve clearly just ignored my questions about proof of approval, can you send me proof of the approval ?Sent · Just nowType a messageUPDATE - gave them my info to contact me, not heard anything even after their reply.....also withdrawal still pending, als not in account.
Katene Huriwai
15 September 2024
Comment from uk.trustpilot.com
If you wanna make some bank jam sweet bonanza
Dodsy
14 September 2024
Comment from uk.trustpilot.com
Went into chat as my games was not loading, was told needed verify my documents again i said close my account(they did), no security was asked but oh send me a link in chat so could upload my documents and i could use this link see my name etc in any browser/android/ios, so this is a DPA breach. customer support is so bad, asked few times in chat raise complaint and ignored, saying someone be in touch tomorow. i wouldnt recomend this site anyone, stick to the bigger companies. someone did get back me and sent me an email with address for complaints team, they can take complaints in chat states this in there site. Chat time are so bad a nour wait :(
Emīls
14 September 2024
Comment from uk.trustpilot.com
Dont have any bonuses. For playing. In this casino.
Mikko
13 September 2024
Comment from uk.trustpilot.com
It was great to find Casino where I win something. All my favourite games and lot of different bonuses. Good job you guys!
Risto Heinajarvi
13 September 2024
Comment from uk.trustpilot.com
Casino is good, lot of games and prizes. What is lousy is your VIP thing, is there any benefits anymore? It used to give extra money and offers. Now its useless i believe.
Luke
10 September 2024
Comment from uk.trustpilot.com
Best online casino, never any problems
P.o. Sylvestre
10 September 2024
Comment from uk.trustpilot.com
I tried cashing out, they asked me for the 5th time to verify my account. I contacted the support but they wont answer. now my balance disapeared. What is wrong with y'all?
Alexandre
10 September 2024
Comment from uk.trustpilot.com
Had to make contact about withdraw since win wasnt moving forward and live chat workers were really helpful and it was resolved well.
Sean
17 October 2024
Comment from uk.trustpilot.com
This Company could be forced to close down!!!! They could be under investigation soon. Please withdraw funds.
This Company could be forced to close down!!!! They could be under investigation soon. Please withdraw funds.