LeoVegas Sport Review

Great list of slots and good customer service team. Pay out’s always quick

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Great customer service and speedy pay out great site for sports betting ?

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Nice and smooth

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It is good game to play and good customer service

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As a customer who was very happy with Leo Vegas for years, after my recent and ongoing experience, it is a bad as bad gets.Several days ago I deposited $800 dollars. I won $20,000 (not uncommon for me). I then attempted to withdraw $4,000 of it. They immediately requested additional information to verify my account.I have uploaded everything requested, passport, bank statement, proof of payment, utility bill, etc. Everything is accurate and corresponds with one another.They will not release my withdrawal. Here’s how it’s been going: Sorry, we need more info, I submit it, it’s approved, then they ask for something else. Once I provide that, they approve it, then revert back to asking for the same document that I’ve previously submitted.This has been going on for days, and I’ve spent over four hrs on live chat trying to get the matter resolved. Yesterday, the chat agent said that they only need my bank statement showing that the deposits I made to Leo Vegas came from my account. I uploaded them, then was told to write back tomorrow (this morning) since the person who needed to review the document was not in. I patiently waited until this morning, and saw that was document was approved and that my account was fully verified (as it has been 99% of the time). I then open a live chat with the same rep I spoke to yesterday, and immediately my account was no longer verified that they requested more information again, the same information that I had previously provided that was approved. I uploaded again, then, as per yesterday, she says “I’m sorry to do this to you again”, but the department is not available today to approve it. Again!So tomorrow morning it will be approved and I’ll be fully verified. Then when I contact support it will start all over again. They be un-verify me and ask for the bank statement again, that was already approved, proof of payment again that was already approved, etc.This has happened fifteen different times. I submit, they approve, then ask for more, they approve, then go back and ask for something that I’ve already provided.They will not pay me. I have literally submitted everything requested and their practices are too obvious. I have all chat transcripts and documents I’ve uploaded. I’ve literally given them access to all of my personal and financial information and they continue to play these games.Fortunately I’m a succesful guy and have the means to move forward legal action. Additionally, I am filing a criminal police report since their practices are completely obvious and fraudulent.I don’t have any more time to waste on this. I’ve spent my entire long weekend trying to have this resolved and its resulted in a marigold round.I’m disgusted with Leo Vegas. Their actions are shameful.Denis

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Trustworthy and very easy to deal with.

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Good service

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Good service

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These guys are great, they give freebies fairly regularly. I never had an issue using the bonuses. I’ve never dealt with their finance team yet which is where I’ve found lots of casinos give the run around but I’ve never had a good enough win to cash out so if it’s easy I’ll change review to 5 stars

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There does seem to be a lack of bonus features, however when you do win, withdrawal is quick and easy

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Great company. Fast payment and great customer service

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So I decided to sign up to self-exclude myself for 6 months on LeoVegas almost a year has passed since that, after chatting with customer support they have decided I didnt choose long enough so they give me a lifetime exclusion! I think this is within my rights i always enjoyed LeoVegas its just a shame how fast I lost my love for you guys. Everybody has rights to spend there hard earned money how they like but the safer gambling team dont think so! So theres my review on LeoVegas, ill just enjoy the other betting sites 🙂

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LeoVegas is the best there is. Great care of customers and really fast payouts. I’ll continue as loyal customer for years to come. Thank you and keep up to your high standards!

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I would say this is the worst one yet, absolutely crazy welcome offer, have to wager 35 times your deposit to get a match offer of first deposit ? so have to spend 700 pounds for 20 pound bonus ? what planet do these people live on! The gameplay isnt the best jetted, account closed and will be putting reviews everywhere

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I give Leo vegas 4 stars because I have had many years of great safe gambling and service from Leo vegas. Withdrawing has never been a problem. That is the 4 stars rating. Over the last year however I have encountered disappointment in service. I would only rate the casino 2 stars these days… I haven’t had a bonus loaded via the chat team in months and months I continue to get a BIG FAT NO. everytime I ask. I was asked to verify a card that I no longer use.. And it has long been removed from my payment methods because its no longer my deposit method.. I emailed to Leo vegas complaining that I was asked this when my account has been completely verified only 6 months beforehand, whilst withdrawing a large win. The response was that I had to verify the card. This card hadn’t been used on over a year and is not listed as a method to pay and to be requested to verify this after those key points is obsurd. So unfortunately I don’t play on Leo vegas very often now due to lack of bonuses given, no free spins ever that aren’t deposit first ones. And requests to verify an already verified account. (I have previously verified my account over 3 times with them and am sick of being asked to do this!

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Poor customer service. Called all day to no response. I person replied to 1 email who was no help at all. Won money but won’t let me withdraw my money. They know this problem but have no contingency plans in place for its members. Avoid at all costs

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Never win much on this site never had a withdrawal barely win pass my bet for my deposit.

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I had an inquiry about my first withdrawal as there was conflicting information on LeoVegas VS the third party who verifies users before they are allowed to send out the first payment. I was concerned about the evidence I sent and hoped that it would be sufficient, as I wasn’t comfortable sending in certain things, and I contacted Leo for support. The lady who spoke with me was extremely well spoken, polite, and courteous throughout her service, and when she needed help, she was clear that she was waiting to hear from another agent, but continued to help me, and kept me on hold. They may have expediated the authentication, and before long I was told all was well and clear, and my withdrawal was approved.

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Is trusted place but little to match want kontrol time of playing slots not to many goodwill bonus and limited time for 24 hours play 4 hours daily and automatically blocked account for next 20 hours automatically so U cant play card or be to match slots lover

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If youd like to withdraw, then I wouldnt bother. Quick enough to let me deposit but when I want to withdraw they need me to show an OLD card from a year ago. So much stress, especially when you have bills to pay.The reviews speak for themselves. Decided to close my account so I can just forget about it. Luckily its only 50. Thank god.Just found out they got fined for withholding customers money! Do they not learn! Guarantee they just send the same generic reply to everyone they refuse to pay out.

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Everything works perfectly, includuding fast withdraws, good bonuses etc.

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Takes money fine from card then went to withdraw and keep bouncing money back contacted online chat, they said someone in tech area would contact me this was over 2 weeks ago still waiting… and to upload my bank account and have money put into there. First time i waited 5 days they said it didn’t work wait another 5 days so have done still no money ive had to upload 3 bank statements to prove i haven’t got the money. This is absolutely disgusting stolen money and wont refund online chat gives different excuses everyday.

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absolutely super great casino with more than enough different game options and insanely fast withdrawals!!!

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Don’t like it.. poor layout…Wining very low..bonus features u get alot but empty so pointless to play Be plying somewhere else

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Quick payout was in my bank within an hour

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Had an issue with a deposit i made that did not go through to my account but went out of my bank. contacted customer support on live chat and issue was sorted out very quickly, advisor Joshua was very helpful.Great service

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Great bonuses and easy access to games and winnings

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After verifying and confirming my ownership of my debit card with a letter from my bank, they processed my withdraw and I received the money within 2 days. Regardless of all the bad reviews, I was happy with the outcome of my withdraw.

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This site is an absolute joke. They were happy to take deposits from my cards but when I tried to withdraw funds they suddenly become really concerned that my cards belonged to me. They wanted proof that my expired card was actually mine and asked for a letter from my bank to prove it. They have happily accepted over 100 from my cards but now won’t pay out. They are a disgrace.

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Thank you for a fun time

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Opened an account and they refused to give me the free bet bonus. I asked why and they said they don’t have to. First time I’ve ever had that although looking at the reviews I’ve had a lucky escape

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Great experience every time I play!

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very bad RTP.All you need to know before playing here is they have been fined 1.3 Million.. let that sink in.You by law cannot remove this post, its providing information to the players. CORRECT information, simply google it and your see the fines. Trustpilot is meant to be a place to trust right? remove this post and il continue this thread on reddit/youtube which i have 72k subs.Crook behaviour

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Good site with good odds, read twrms and conditions before accepting offers upon sign up. 🙂

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Horrible customer service. I have repeatedly tried to withdrawal and they cancel it every time. Have used the chat option and each time assured it has been approved but never goes through and when you email their support there is no response.

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this is a test review

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No words Regret even bothering to register And it’s not even loosing its how many times game crashes its shocking..

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Great site, as i said to joshua, customer support. Its a clean site, no where is a gimmick, to make you gamble more.. Always been paid, any winnings. Better than the big companys.

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Didn’t receive free spins

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Nothing less than 48 teases and 3000 spins and with no bonusses should be illegal. Totally corrupt website. Unlucky.

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This company is awful. I won some money after 2 bets. When I went to withdraw the money they wanted to verify my account etc. The App continuously kicked me off when I tried to send it. It eventually took my ID but then they wanted more so asked for a photo of my bank card, NIGHTMARE. I have tried on so many occasions it almost reduced me to tears with the frustration. 3 times i got an email to say we are pleased to say your document has been processed, click the button below to continue your confirmation. When i do it says the photo of my card was rejected. And now when I try I just get kicked off the app. J on chat is useless, just reads from a script and gives me no alternative to send it. He tells me the issue is with MY device and to use another, which I don’t have. However from reading these reviews the issue is most definitely with them. I am now on the Gambling Commission website to find out how I escalate this. Emailing Leovegas is useless as it takes them 24 hours to reply to every single one. You get kicked off chat. DO NOT EVEN CONSIDER THIS COMPANY. One star is too good for them but no choice.

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Good choice of games great mobile app never any issues with deposit or withdrawals

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LeoVegas is an excellent casino huge selection of games always have great promos and super fast payouts. The support staff are always helpful. Never a dull moment at LeoVegas

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Super quick withdrawals. Staff are always quick to help and answer questions

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Like the site and good promotion once a while very happy

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Great site, easy and safe to deposit and quick withdrawal rates! Great variety of games as well, can always find something new and exciting to play.

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Keep depositing with no wins, I’ve spent less on other casinos and actually won.

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Great site, love playing a wide variety of games that I can’t find on other sites, would highly recommend.

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Overall all is good just cant win big?

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Never had any problems to deposit r withdrawal so far. Keep up the good work

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