LeoVegas Sport PLAYER REVIEWS(1612)
De Graaf
26 November 2020
Comment from uk.trustpilot.com
After reading all the negative reviews about Leo Casino I felt quite uncomfortable and tried to withdraw my money. Somewhere in one of the reviews on this site, I read the advice to contact a help desk representative in the live chat to speed up the process. Which is true, it worked very well indeed. What did I do: first uploaded all necessary documents (ID, proof of address, bank statement), then withdrew the money and contacted the helpdesk immediately afterwards. Within 5 minutes my account was verified and I received a confirmation by email. All while being in the live chat with the agent. 30 minutes later the money was in my bank account. I used Trustly for the deposit and pay out. In the chat I indicated that I wanted to withdraw my money because of the bad reviews on this site and that I first wanted to see if they actually pay. No doubt this helped to speed it up. It's not a big withdrawel (€ 500), but because the first payment is always the hardest part - after that you're in the system and they don't have to verify anything - I feel reassured enough to make deposits again. The casino will not be happy with the advice to contact an employee as this is quite an extra burden. But it works extremely well. Use it to your advantage.
karim farouk
25 November 2020
Comment from uk.trustpilot.com
In the beginning they lure you with Nice prices that is a fact But if that happens, block this casino right away! Because after that you won't win anything worse you will let almost all deposits you make afterwards go under with heavy loss! So the great thing is that you can win a great prize But then don't play again because they really take everything back again
Danielius Zibulskis
25 November 2020
Comment from uk.trustpilot.com
I made a bet on tenis game and one player had medical problems so game stoped on second set (retired) and when this situation hapend for 4 times in my life with different bet companys they just returned money back, but this scamer company just sucked my money and told that i lost. When i was reading coments about this scam company i touth it cant be true, but seems like its true, this company is literaly SCAM COMPANY, also they shows bigger odds but when you placing bet it shows lower odds all the time on live sports. And please leovegas dont tell thats hapend becose odds are changing, you literaly give lower odds all the time. Firts you see for example 1.85, you presing it and boom on your ticket it shows 1.72 allready, and its all the time!!!!
M Hughes
25 November 2020
Comment from uk.trustpilot.com
Quick and efficient. Service was on point and issues fixed quickly. Best online casino out there.
Eddie Vabole
24 November 2020
Comment from uk.trustpilot.com
100% Swedish scam! Avoid by any cost!
Adrian Sliwinski
23 November 2020
Comment from uk.trustpilot.com
James Craik
22 November 2020
Comment from uk.trustpilot.com
my questions were answered quickly and speedily resolved , I would like to thank Markus for a great service
Jade
20 November 2020
Comment from uk.trustpilot.com
avoid!!!! If you do win, they will do everything to stop you withdrawing. My account has been locked for a long time, had to send over multiple bank letters, other letters, ID. Then upon withdrawal (not my first) ive had to send bank statements too. Been told my withdrawal was approved and will go into my bank in 2-5 days to get an email the next day saying my details were incorrect (they were not) and my account was locked AGAIN. For no reason it seems as this time it was simply unlocked upon request.... only for all withdrawal attempts to decline until more time was wasted with live support. Its currently pending, however I expect it will be cancelled again for another reason shortly. THEY WILL TAKE YOUR MONEY BUT DO EVERYTHING IN THEIR POWER TO KEEP YOUR WINNINGS. I assume so you can gamble more, however you would truly have to be stupid to continue giving such a scam your money.
Nathan Adam
20 November 2020
Comment from uk.trustpilot.com
I started betting months ago, my account was charged 1500 and I lost everything. Luckily for me, the last 3 weeks I met the guy on Instagram called ity_tipster1234, the guy games are nerve-wracking !!! .. I have won more than 75,000 just within the last 3 weeks, and guess what ?, he does not 'If you do not charge a penny for his game, you only pay him when you win! I would definitely recommend you guys to go and check him out on Instagram.
Purr purr
18 November 2020
Comment from uk.trustpilot.com
Been waiting them to confirm my withdrawal for days and it's only a small amount. Before they were quick and good, now things takes ages.
Mircea Claudiu
17 November 2020
Comment from uk.trustpilot.com
Well it is actually quite simple..more the 4000E and not a single bonus regardless the bet or game. This is out of this world :) will never play again.
Caroline
17 November 2020
Comment from uk.trustpilot.com
I would not even give 1 star if it wasn’t an option Stalling withdrawal uploaded and sent numerous documents to verify and they are never good enough, but ive never had any problems with them at any other casino Doubt i will ever see my funds, i find it funny that its never an issue when depositing money but the moment you win they want every document under the sun, well they received everything and more and still not been paid 12 days after requesting a withdrawal Play at a different casino as id advise you to avoid LeoVegas at all costs.
Eddie Vabole
16 November 2020
Comment from uk.trustpilot.com
100% scam. Scammed me real quick. This is a Swedish scam site. Avoid people by any cost!
Kihlawy
16 November 2020
Comment from uk.trustpilot.com
All good, customer service as expected, a lot of nice games, as with all casinos you cant expect to win every time but overall a good experience.
Stylianos Kavakakis
15 November 2020
Comment from uk.trustpilot.com
Albert Trotter
14 November 2020
Comment from uk.trustpilot.com
Good site, fast withdrawal time speed, great selection of slots, has a sports book also. Only thing that lets this site down is I've had a lot of emails that was wrong or sent after the promotion ended
Jimmy C. Lay
13 November 2020
Comment from uk.trustpilot.com
When there is the name if getting payments, users leovegas.com are the most stressed cause they don’t get any. I was also there and I didn’t get any payment. But after coming to |WwW .BTCArbitrage .live😘| I got many of them and the life is much beautiful.
Adam Nowak
12 November 2020
Comment from uk.trustpilot.com
Stay away from this LeoVegas as far as possible, so many misunderstandings and inconvenience in one place,this bookmaker crashing you! cannot make cashout because there are was problems on the site, but the service will lie that there is no option to pay out on this bet, which is a complete lie, worst the bookmaker I have played, stay away from this place!!! It will save stress and money!!! one big tragedy and a fraud!!! Never again⚰️
Victoria Potter
10 November 2020
Comment from uk.trustpilot.com
Not sure what has happened it the past 4 months but its gone downhill. I use to love playing here. Now ever since they changed the Jackpots that are so low now. They also apparently had maintence of 5 of my favourite games and since that day. You can play hundreds and never get a bonus to just have fun going up and down even if you loose ... it would still be fun. NOT here anymore. Not sure if they got new owners but they surely contacted the games they rent to pull them back from any wins or any bonus. Hopefully they change soon becasue Im not playing as much here anymore . I can play thee exact games other places and only put in 10 bucks and literally get bonuses after bonus... SO its not all about winning its about FUN..... Look at your REVIEWS they are thee worse and if you look at the dates its gotten worse over the past 4 months..... I guess you took a wrong move making the games less payout and less bonus... really not smart. I'll change my review when you put the games back the way they were. Also cheaper offers and cheaper Jackpots ,,, STOP the craziness
John Smith
09 November 2020
Comment from uk.trustpilot.com
Don't bother with this site guys, they won't let you withdraw. Its a scam!!!
Tom
08 November 2020
Comment from uk.trustpilot.com
Very very bad returns. I play with a few sites. This site is the worst for returns. Over a period of four months, I have put in around 600. I have deposited 10, 20, 50, 90 etc... So many times. I can't even get up to 100 on this site, even from 50. It's lose lose lose. Very bad. Avoid.
Amanda Bravington
08 November 2020
Comment from uk.trustpilot.com
I originally chose the wrong sign up offer. I then contacted live chat in which I was told my offer was now changed to the correct one. When I placed my bet the offer was not applied. I then contacted live support again in which it was confirmed the offer hadn't been applied. I was told to contact support via email for a potential "goodwill" offer but when I did I was instead called a liar despite screenshotting the whole conversation I had with their live chat team members. I would not recommend this company as they treat their customers like trash.
J
08 November 2020
Comment from uk.trustpilot.com
I have been playing on Leovegas for over a year, I won't lie like these other reviews and pretend it's all bad because it's not. I will however say their new craps game mode is entirely a scam I have lost 3000 euro over the span of a few days whilst playing the best possible return to player strategy, now I understand variance in gambling but what has happened to me is next to statistically impossible. Do yourself a favour NEVER play their craps game mode.
Chris Maltman
05 November 2020
Comment from uk.trustpilot.com
I've made many deposits with this site (over 1200eu) and never even made my RTP on the games thati normally play on other sites even by the laws of gambling i should't be on a net loss of 1200 eu over many deposits and playing many games, the games have low volatility during bonus, never received more than 20x on any bonus over 1000s of spins on more than 50 different games. The games tend to stutter (as if refreshing to put you onto a different machine) thus avoiding giving you the RTP at an absolute minimum. This website is DEFINETALY a scam! dont even bother telling me the RTP is set by the providor, casinos have the power to choose their RTP and they are not as advertised. Stay well CLEAR of leovegas (i have been slotting for years and i am a professional slot streamer...so i know)
shaun worrall
04 November 2020
Comment from uk.trustpilot.com
Play n go provider games don't work properly other than that everything else is really good
Camilla Pedersen
04 November 2020
Comment from uk.trustpilot.com
Scam company. Customer support is lying!
Yonut Lester
01 November 2020
Comment from uk.trustpilot.com
Lord
30 October 2020
Comment from uk.trustpilot.com
Terrible company - misleading promotions , disgusting customer service , total scam , rude agents , no management to speak with - STAY AWAY FROMVTHESE AT ALL COSTS ! Also Melissa on live chat should not be allowed to speak to customers the way she does , should be disciplined !
Keelan Balderson
28 October 2020
Comment from uk.trustpilot.com
The site uses a convoluted process whereby you can only withdraw principal/winnings to the method used to deposit. Only they have no way within your account to keep track of which balances need to be withdrawn to which method. If you have used, say PayPal for some and a card for some other deposits, it all gets lost in the wash. This invariably leads to a support and lockout procedure where they tell you which methods to withdraw to. Only sometimes they get this wrong themselves and the process repeats itself. It's just horribly implemented and the staff, while polite, are clueless about this silly mechanism that no other site uses. Stick to one funding source or move on and save a lot of wasted time.
Christine Robinson
27 October 2020
Comment from uk.trustpilot.com
Payouts within 3 days. Bonuses all the time are fabulous. I've collected winnings more with Leovegas than the many other casinos I've registered and played slots on. Plenty of slot games to choose from is like a new experience each time if I wanted that choice. Thumbs up. New Zealand player
Kerry
27 October 2020
Comment from uk.trustpilot.com
Used to enjoy this site, but the one and only time I need to contact customer service I'm treat like crap! Customer service is rude and unhelpful but they will encourage you to deposit more money even when they have not sorted the issue at hand.
Justin Glowka
27 October 2020
Comment from uk.trustpilot.com
Don’t be Scammed. I’ve been part of this casino for months, started off generous. Went to cash out and waited for a week and a half without an approval, so I reversed withdrawal and lost it all. After depositing a few thousand dollars (25-50$ at a time) the site just took it very fast with little to no wins. Talked to support and they sent me $30 free (lost that In 20 min). I feel this site is the worst of them all. I went to Caxino and won $2000 in the firsts month. Had a total cash out of $3500 and received that within 24hrs. I have given LeoVegas many chances but no more. I highly recommend Caxino or Rizk.
Eddie Vabole
25 October 2020
Comment from uk.trustpilot.com
Biggest scam of all time! Avoid! People be fraud smart. And use a different casinos. Legit casinos!
Radu Eugen Maris
25 October 2020
Comment from uk.trustpilot.com
Don't play here.. you can't win here never... deposit 20k i get nothing back... they are ripping you all the time
Mrs. Alison Thomson
24 October 2020
Comment from uk.trustpilot.com
The only issue I have is it keeps logging me off & doesn’t let me log back on
Mark Shepherd
24 October 2020
Comment from uk.trustpilot.com
A little feedback. I opened an account today to use the Sportsbook: However having read the reviews on this page I decided to close the account pre depositing money to the site. Customer feedback can never be this wrong.
James Sonsogno
23 October 2020
Comment from uk.trustpilot.com
This site has turn from great to horrible. I have withdrawn money before and no problems. But as a Canadian player and using your debt card is the worst. I have been told I need to prove that the card is mine. So I have uploaded numerous documents showing that the debt card is mine. I was told they want to see all of the information on one page. But I told the customer service person that I was at the bank and they gave me these to prove my account. We are in a age were we could live chat and show them this is my account. I play on other regulated site(MGA) and never have this much problems.
LuckyPlayer
23 October 2020
Comment from uk.trustpilot.com
Once I requested a withdrawal, they asked me for verification. And they intentionally starting delaying my verification process. I have sent them 7 different documents to verify my address, any of them was absolutely OK to verify me at any other casino, but LeoVegas denied all of them. Since one week I was playing that "Verify My Address" quest instead of enjoying casino games. Eventually after long conversation with support, then finally verified my account and I could remove my funds and forget about that nightmare.
bass
21 October 2020
Comment from uk.trustpilot.com
After self exclusion has expired I was contacted by Sam from responsible gambling. Very helpful and talked through the process of being reinstated. And advised me how to use the responsible gaming tools to protect me and to make gambling good fun.
Chloe House
21 October 2020
Comment from uk.trustpilot.com
Won 1700 pound and because I deposited using my boyfriends card, they claimed I couldn’t receive my money, I get it’s 3rd party but there are bigger issues at the moment, and the way they feel they are entitled to keep the money I won, is disgusting do not use this casino!
Mr heyer
20 October 2020
Comment from uk.trustpilot.com
Update , I previously wrote a good review, they were excellent for a couple of weeks , no problems, win some lose some , thats the nature of slots however I can categorically confirm they have now completely taken the fun out of playing by FIXING ALL their slots , its obvious because the screen jerks when playing, what was a good experience that was fun & fair has gone down hill , I closed my account, much better online sites out there that give you a longer gaming experience with bonus features rather than 100 % fix the slots
Steve
18 October 2020
Comment from uk.trustpilot.com
I didn’t know someone could give me betting tips and fixed matches that wins often till a friend directed me to a guy on Instagram who helped me made what I am today! Am proud to announce that betting tips and fixed matches gave me my first millions!! I thought all this was fake till a guy on Instagram called YERI_BETS, made me win tons of money! I made over 500,000 within a week! And an amazing thing with this guy is that you pay me only after his match wins!
Oguerra
18 October 2020
Comment from uk.trustpilot.com
This casino was a bit better back in the days but nowadays they are nothing more but thieves. A few months ago the system kept logging me out after had won big. Now today they are asking to see a picture of the customers bank card and they want to see the name, and the card number (first 6, and last 4 digits). Unfortunately my bank doesn't provide bank cards with names on it so I went onto my online banking and I was able to obtain a document that clearly shows my name, address, phone number, accounts numbers that the card is linked to, the bank card number, bank logo, bank address, representative name and email address, etc. The document even has a my signature but the bank representatives is e-signed but the PDF has all these built in safety/security certificates to prove that the document is legit. Well, when I tried uploading the document LeoVegas online uploading kept saying "Connection Issues", so I decided to email the document to customer service. Again, customer service admitted that my card was already verified and they wanted a picture of my bank card and they wanted to see me name. I had already explained that in the first email that my bank doesn't provide that and I had also attached the bank card document in the first email. Customer service just kept acting dumb. IF YOU ARE HAVING SIMILAR ISSUE PLEASE FILE A COMPLAINT WITH THE MALTA GAMING AUTHORITY!!!!! Also, if you decide to close your account and select the reason "Unhappy at having to provide identification documents", what the happens then is that LeoVegas site will pop a screen saying something that the player is being "Irresponsible". SHAME ON YOU LEOVEGAS! SHAME ON YOU FOR EVEN TAKING FUNDS OUT OF A "NON-VERIFIED" CARD! What LeoVegas also does if you win is that they'll log you out when you try playing.
nev b
18 October 2020
Comment from uk.trustpilot.com
Pretty boring said 95% on the games but was more like 15% only just started playing here no play time just lose hustlers
Marie
16 October 2020
Comment from uk.trustpilot.com
Fraud site never you trust them, they have put me in pain over two years now, All thanks to Mrs Haley. Contact her now on ( dreweshaley6) gee mail!! who help me get back all my lost. Get in touch with her now and be happy again
Andrew Ivison
13 October 2020
Comment from uk.trustpilot.com
Jeff
12 October 2020
Comment from uk.trustpilot.com
Horrible.Im sick of giving my money away to this casino.K won 4000.other day trying to take out 2000.Account was already verified.Now they need more documents.The problem is you put the money in no problem but you can’t take it out.So after getting the run around from them I decided to give up and I wanted to see If I’d win more.nope they make sure you don’t take any money out.2000 gone in 1 hr. Systematically they take their money back.These casinos are all the same put money in no money out.I don’t understand how they can accept e transfer When you can’t cash out with it.Why is the gaming authority not telling casinos to verify account when you register.Why?because casinos aren’t rich for no reason.i deleted my account because your shady LeoVegas.need a casino in canada for canada so the money at least stays here.booooooo leovegas boooouurns
I_viral_
11 October 2020
Comment from uk.trustpilot.com
A brilliant site so many good games very easy to follow, I had to reach out to the support team and they helped me straight away honestly I can't say anything bad about Leo vegas only give me the jackpot!!!
Amelia Grassow
11 October 2020
Comment from uk.trustpilot.com
A fair site to play on, bit tricky verifying your documents if you not tech savvy. I was fortunate to have a member of the team that helped me with this.
Justin Glowka
27 November 2020
Update- Justin Armstrong. I decided to give Leo one last chance and deposited $20, book of dead was supposedly hot. Bet was .40, biggest win was a 4x. Lost all my money in less than 5 min but had a deposit bonus and won $6 in bonus funds. Went back to book and won $15 in bonus money so I played punk rocker and lost the bonus money just as fast. I redeposited another 20 and played wild swarm. Had 2 wins of .08c and one of .80c. Was out of funds in 5 min. Talked to support and they copy and paste the rng. Leo is responsible for their own rng which seems to be the tightest on the market. I’ve been playing her for a few years now and it was great when I first joined, had good wins and could play for the day. Seems to be for the last few months that wins are few and far between. As I’ve deposited thousands and done nothing but lost, I highly recommend avoiding this site as they just scam their players, unless they’re sponsored by LeoVegas and posting videos online to lure people to play. I highly recommend trying Rizk casino as they have fun hourly tournaments and an amazing no wager bonuses. Caxino is also another fair casino that has a better odd of winning. I guarantee they copy and past the same msg on this review as they have on other reviews. LeoVegas was once a leader of the online gaming but has took a turn for the worst over the last few years. I will never play this site again and will share my negative outcome to my friends and family.
Update- Justin Armstrong.
I decided to give Leo one last chance and deposited $20, book of dead was supposedly hot. Bet was .40, biggest win was a 4x. Lost all my money in less than 5 min but had a deposit bonus and won $6 in bonus funds. Went back to book and won $15 in bonus money so I played punk rocker and lost the bonus money just as fast. I redeposited another 20 and played wild swarm. Had 2 wins of .08c and one of .80c. Was out of funds in 5 min. Talked to support and they copy and paste the rng. Leo is responsible for their own rng which seems to be the tightest on the market. I’ve been playing her for a few years now and it was great when I first joined, had good wins and could play for the day. Seems to be for the last few months that wins are few and far between. As I’ve deposited thousands and done nothing but lost, I highly recommend avoiding this site as they just scam their players, unless they’re sponsored by LeoVegas and posting videos online to lure people to play. I highly recommend trying Rizk casino as they have fun hourly tournaments and an amazing no wager bonuses. Caxino is also another fair casino that has a better odd of winning. I guarantee they copy and past the same msg on this review as they have on other reviews. LeoVegas was once a leader of the online gaming but has took a turn for the worst over the last few years. I will never play this site again and will share my negative outcome to my friends and family.