LeoVegas Sport Review

it’s a complete scam, I don’t recommend this casino to anyone. i used to make a deposit for a long time and everything was fine. now they have locked my account and are asking for any proof that I used my card. i send them various proofs all week and nothing suits them, i can't withdraw my winnings. it is a complete waste of time and nerve damage. I do not recommend!

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Its really delay and slow responses.Not a better site.

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Honestly the best looking website out there but the biggest scam on earth, lost tons of money with them which is not a problem at all, after that i won some money and they closed my account for security reasons with money still in it. They wont answer my e-mails or calls i hope they caught by the gambling commission this is one of the biggest scams that happened to me ever, dont even consider signing up if you read this your money will be stolen without a doubt.

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Look at all reviews? Scammers obviously. I am still waiting for that 1500 gap refund… Ey Leo reoert this! Sad scammers!

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Love the "GDPR" excuse on every neg review its so lol, after reading these poor responses to peoples queries i have decided not to open an account with these robots and their repetitive robot responses and lack of ownership over poor experiences hiding behind T&Cs.

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In regard to all the negative reviews for Leo Vegas… Think, before you take these at face value like a moron.
It seems that almost every negative comment is due to misunderstandings and confusion, then jumping to a conclusion in the heat of the moment before the issue is resolved, which I am 100% certain eventually it will have been.
I have been playing at Leo Vegas for a while now and personally, I cannot fault them.
Their customer service team is the best I've come across, always friendly, polite, helpful and efficient. Whenever I have had a minor issue, I've contacted live chat & every single time the problem has been resolved.
I have never encountered anything even slightly shady or dishonest in my dealings with them. I have deposit tens of thousands of dollars with them over my time with them and withdrawn even more and have never had the slightest problem with any of my transactions. They process my withdrawals faster than any of the other casinos I've tried.
They have very generous bonuses and loyalty rewards, again incomparable to any other casino.
I cannot fault them in any way & rate them 10/10.
In my opinion, they honestly don't deserve the negative feedback people give them.
Remember, people generally only bother to review something if they have a gripe about it. If everyone who has had a positive experience left a review for Leo Vegas, I'm quite sure that the positives would outweigh the negatives 10-1.
Thanks Leo Vegas – you're the best!

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I'm writing this on my brothers behalf.
My brother opened up Leovegas account at Christmas time and made a deposit via my paypal account.
Realising this was not allowed he stopped using the PayPal and only used his bank card.
All the account was verified and ok.
This week was asked for verifaction again which he provided and there was 200 in his account.
They closed his account and will no resolve anything …
An honest mistake was made by using 3rf party paypal but this was back in january when he realised he shouldn't use paypal he stopped.
Since then all deposits and withdraws were made via debit card.
The account is now closed and they said he breached the terms and conditions of using 3rf party paypal.
He has not used this method for 6 months!!!!!
Please be aware that the casino are not fair and can switch u off at any time.
If anyone has any advise on taking this further please get in touch
Thanks

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This site really uses the RTP scam to its utmost with lots of half stake returns.I wont call them wins because if you only get half your stake back? Then you have LOST half your stake. If any casino uses an RTP that counts half stake (or less) returns. Then it is scamming its customers!

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To see so many bad reviews is a shame – leo not that bad

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Leo Vegas deducted withdrawl fees disguised as exchange fees for me in Canada. I was shocked and do not play there anymore because of it.

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Don't go near Leo Vegas or any of the companies within the Leo Vegas group. They scam you on the promotions, wait until you've kept your half of the bargain, then say you are no longer eligible for the promotion for no reason whatsoever. Nothing but thieves, avoid like the plague.

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Absolutely pile of rubbish dont waisted your time rip off.

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Bad cant play the games you want to play, because it's a RIP off!!

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Experienced a lot of gambling websites and Leovegas is the most suitable one for me. They don't only care about new customers also they create a lot of promotions for current customers. Withdrawals always so quick. Thank you.

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Thankyou everybody for sharing your views on this casino and this is one for sure i will be definitely avoiding seems you have very big problems leovegas and a very lot of negative feedback of your casino.

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Avoid AVOID AVOID!

Deposited more than 50k euroes to them and simply asked for a bonus in the live chat for a video and the lady was so sad to talk to she was like no room for a bonus avoid at all cost Kaboo will give you better experience than this atleast u dont need to pay to get a bonus too

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I was using Leovegas until today. Found out that they were using my debit card to make purchases to other companies that were linked to LeoVegas since April 2020. They have scammed my account out of $800 and I want my money back. As soon as I made a deposit to Leovegas via the card, another purchase was made immediately to the card from a linked company. They are a fraud and I will be taking the necessary legal action to make sure that others are not treated like this. I was customer for 4 years until today.

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I was Dropped in Chat to LeoVegas

This is the chat at the end they dropped me again making it impossible to get my free spins 7 little spins. They are a sham.

the 7 free spins on fire joker. the game will not load
Chat started
LeoBot joined the chat
LeoBot

Hi there, welcome to LeoVegas! I’m Leo Chatbot and I’m happy to help with your enquiry. Please phrase your questions in a simple way, so I can understand them better. If you would like to get transferred to a real person at any point, please let me know by saying "agent".
I am sorry to hear that you have a stuck game round.
There is a few things you can try to solve the Issue!
Firstly, have you tried Clearing Cache and Cookies in your Browser and restarted your device?


Yes, I have
LeoBot
Thank you for trying this! I will forward you to one of our support agents to have a closer look for you, please send a screenshot of the screen where the Issue occurs to supportleovegas., they will need this to investigate further.
Connecting you now…
Please wait for a moment, a support lion will join the conversation shortly.

LeoBot left the chat

i have already submitted screen shots
Nikolai joined the chat
Nikolai
Heya Melanie, hope you’re well and safe!

Thanks for contacting LeoVegas, my name is Nikolai and it’s an honest pleasure to help you today!

Before we get right down to it, how are you?


hi

not bade and you?
Nikolai
I'm very well thank you 🙂

How can I help?


I received a email for 7 free spins on fire joker, however, it will not load. I have already sent a screen shot

and cleared my browser

twice
Nikolai
Let me have a look into that for you Melanie. This may take a while, please bear with me 3-5 minutes to get back to you with an update on what's happened so far.


no prob thank u
Nikolai
I'm sorry for the long wait Melanie. The relevant team are still looking into this for you.

I will get back to you in 3-5 minutes with any information given to me by the team, or if they need more time.


hi

oh sorry i thought u were back. sorry
Nikolai
It's all good Melanie, just keeping the chat active to make sure we don't get disconnected 🙂

I've found the promotion internally, just looking into how it works and how/if we can credit manually 🙂


ok thank u, thats great.

hi any luck
Nikolai
Ok, so the free spins are now deposited into you account Melanie, I can see you have 7 available
meanwhile, with regards to the cash bonus, that's a deposit and wager bonus, so you will need to deposit and wager towards that bonus to get the rewards 🙂


yes but the game wont load

what coincidence. or not?

I am really starting to think this was false advertising. I have played with this casino in past. I thought LeoVegas wouldnt do that sort of thing.

Nikolai
Oh, sorry i thought the issue was with the spins, not the game itself, sorry Melanie.

Let me see if there's a known issue around this 🙂

DROPPED FROM CHAT AGAIN!!!!!

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One of the best casino in current world, have been playing since one year, never got any issue on withdrawal, live chat is awesome,Everytime my money withdrawal process within 30 minute

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nothing but a scam. worst customer service they do what they can to take your money and don't pay out. even if they pay any out, right after they start stealing it from your bank account.

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ALRIGHT EVERYONE STOP DEPOSITING MONEY INTO LEOVEGAS.

THEY ARE FOR SURE CRIMIMALS. I HAVE SPENT LAST 3 DAYS COLLECTING EVIDENCE. I TOLD THEM WHAT I WAS GONNA DO ABOUT THERE FRAUDS, AND I HAVE GIVEN ALL EVIDENCE TO POLICE AND INTERNATIONAL POLICE. I SUGGEST IF U HAVE ANY EVIDENCE TO CALL INTERNATIONAL POLICE CYBERCRIME DIVISION. WHAT THEY PULLED ON ME WAS A TRUE FLAT OUT FRAUD. ALSO WHAT IS GOING ON THAT THIS MANY PEOPLE COMPLAIN OVER AND OVER AGAIN AND THESE CRIMINALS ARE LEFT TO DO THERE BUSSINESS? I GOT SCAMMED AND LOST $3,000. THESE SUPPORT AGENTS ARE NOW WORKING AT HOME BECAUSE COVID, AND THEY GOT MORE GUTS TO DIG INTO PEOPLES MONEY THAT IS IN THERE ACCOUNTS. WHEN THEY FIND SOMEONE WITH MONEY, THEY WILL START A LIYING GAME, AND MANIPULATION IN ORDER TO SCORE YOUR MONEY AND HAVE YOU LOCKED OUT BY THE END.
ALSO NO ONE IS AROUND THEM AS MUCH SINCE EACH ONE IS AT HOME. SO THEY MESS WITH YOUR MONEY, AND YOUR CREDIT CARDS. YOUR VISA WILL BE ON THE DARKWEB. THERE IS SOME SERIOUS CRIMES THAT NEED ATTENTION HERE.
YOU LOW LIFES.

IM GETTING A HOLD OF A LAWYER TOMMOROW AND IF ANYONE HAS EVIDENCE I WILL POST THE LAWYERS EMAIL AND PHOME NUMBER. LETS OVERWHELM THEM AT COURT WITH ALL THE FRAUDS AND MAKE SOMEONE DEAL WITH THIS SERIOUS ISSUE THAT HAS BEEN LEFT TO BE A HOLE THAT PEOPLES MONEY GETS SUCKED IN.

I GOT THE NAMES OF THE EXACT SCAMMING LITTLE PRlCKS. IM GONMA GO THROUGH EVERYTHING AND I WILL POST THERE NAMES FULLY.

THIS IS THE EXACT PLACE ALL SHOULD COMPLAIN TO. THESE PEOPLE DEAL WITH LEOVEGAS. I HOPE THEY DO ANYWAY.
ITS POSTED BELOW THE LINK. CLICK AND FILL IT IN. MAYBE IF WE DO THIS CORRECTLY THIS WILL END.

The link to complain to correct people about Leovegas is below. No spaces.

www dot adrbypardee dot eu

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Ross from Leovegas: arrogant, rude, don't answer any queries.
The worm didn't take enough slaps when he was a kid, you can feel in his behaviour he had a very bad education.
Wonder where leovegas recruit them?
Very, very bad service.

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I genuinely thought LeoVegas.com was a reputable site until i tried to withdraw winnings. I played about 600 and won 1100 so click withdraw funds to same payment method. The funds did not transfer and they have blocked my account. They say the funds are in ny Leovegas.com account, but wont let me access them now and have blocked me from their website. It's been 5 days and I've repeatedly emailed them and chatted via live chat many times, but they won't let me access my account.
It's so stressful and frustrating dealing with them. You can deposit money instantly to leovegas.com, but you may never be able to withdraw. You have been warned!

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Overall good experience with fast cashout process. The sportbook plateform isn't the best i have ever seen but it does the job

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Ik speel hier al een paar jaar en alles is altijd netjes uitbetaald. Er zijn wel eens controles dat ik wat extra gegevens moet insturen maar dit is ook voor mijn eigen veiligheid. De betaling staat altijd binnen 15 min al op mijn rekening! De klantenservice is vriendelijk en behulpzaam.

I have been playing here for a few years and everything has always been paid out nicely. There are sometimes checks that I have to send in some extra data, but this is also for my own safety. The payment is always on my account within 15 minutes! The customer service is friendly and helpful

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Only good words for this casino. The documents you always need are easy to upload. In addition, 3 withdrawals and within 24 hours on my own account. In any case, make sure that you have properly arranged everything in your account.

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Haven't seen a good comment yet about you're service. You are scammers.

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2 months of trying and I can't withdraw my money

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*** DO NOT USE THIS CASINO…..THEY USE DELAY TACTICS TO STOP YOU WITHDRAWING…..STEAL MONEY VIRTUALLY *** STAY CLEAR.

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This casino is a poor joke. They never give out bonuses back to customers. After my 1st few deposits I got a 10$ credit (ok that's decent). Since that bonus I must have made over 50 deposits over the course of a few months and each time I would ask for a bonus I would get the same garbage answer, sorry we don't have we can give to you, the bonus department doesn't have anything at this time. Over and over again no matter how loyal and how often you spend or play at this site you will never get anything back. Besides the never getting a freebie there are also never any good match bonuses for your deposits, never any bonuses for the casino part of the site, always just sports bets you'll get bonus notifications for. As far as the casino part of Leovegas goes it is nothing short of a very pathetic JOKE. I would turn around now. I wish I would have figured this out sooner. DON'T SPEND A DIME HERE

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This casino has to be closed down ASAP! They reported my review's. But I didn't brake any rules! Hahahahahaaha. Seriously thanks to trustpilot we all can review our experience here. And by the looks of it none of as had it good here. This place smells like a felony!

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Website not to be trusted. First asked me to upload documents i.e. Bank Statement, Utility Bill & ID. Then asked me to download credit card screenshot. When i say this is something which i cannot share. Then they said to upload passport also. Then they said Scanned copy won’t work, send us physical photographs. I have screenshots also. Bizarre Website and Customer Support will just copy paste links.

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I'm writing another review because this casino is the best out of all the 100s I've joined. Don't listen to the bad reviews they must be from sore losers or very unlucky people. I've won each time I've deposit. I withdrawn this morning and money in my account now. I wont use any other online casino now this one is a gem. You can't expect to win every time you play it's just luck but I'm telling you i tried a lot of there games out and they are fair and plenty of bonuses!

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Similar experience with other people. I made few deposits ,I lost .Once I made a win 4000 GBP .When I tried to withdraw hell gates opened .Account was blocked,more documents were asked (did not get anything while I was losing) .I sent all but after 30 or so emails and 14 chats with customer service I gave up …Of course it is blamed on COVID and other nonsense.Not true .I sent the case to IBAS,City of Westminster Trading (actually surprisingly good) and to some lawyers .Not a question of money but this will perpetuate and a lot of other people will suffer I am sure .Let's see how it goes ,but if you think to join and play do not do it !

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I have had a great experience with Leo Casino. They strive for the mobile format and yet have a fast and easy platform in both formats, mobile and desktop. Lots of choice and option and loads and page searches are fast, efficient and simple to use.

I am however waiting for verifying to complete, I was disappointed that the first customer support person i spoke to their live chat did not mention I had to complete the verification process and that could of saved a lot of time. Im hoping the rest of the process and my withdrawal wont be much longer.

A great range of options, but do lack in engaging promotions and don't offer comp points but deposits are super quick and easy.

I will see how long it take for the rest of the verification takes and review my experience again then. But for now its been very well delivered.

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I find there games are very fair and i got a lot of bonuses seem to be better then some others. I love the layout and choice of games. I won 150 that i withdrawn today i don't feel very confident i will get it going of the reviews but if i do get it with i will update then i suggest this is a casino to play.

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I opened an account at the start of June
My account has been fully verified – immediately and then by sending id (address and bank card)
I have made 5 to 6 deposits and played using no bonuses- I lost money and did not withdraw
I have then made 2 withdrawals – one was paid (3.5K after deposit of 3k)
I made a w/d for 4k this Tues 23 June after a deposit on the same day for 3k
They have confirmed that this w/d has not been processed
They have asked for additional docs which I sent immediately on wed and additional info which I have returned immediately on Saturday
They have now said this may take 7-10 working days to review DUE TO COVID 19!
I formally complained on live chat yesterday 25 June) but they said someone would email me – they could not give me a time
my issue is not that they need to check on customers spend but the delay in doing this due to their issues with COVID – there is no communication on their site about this
I am also complaining that they are holding onto my money and giving the delay reason as the Gambling Commission.
There is no UK telephone to talk to someone.
I am trying to get through to Mark Good their UK director and Alison Costello their CFO but it is proving very difficult

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I want to make a complain about Max. My account is locked so started a chat. Max was the agent that was Talking to me. I sended a passport photo and asked me why I coverd my face. That's a irrelevant question to ask because my photo is not important. I hide my important details like dheads like Max. Then left the chat without saying Anything. What a bad casino.

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I've seen bad bookies, but this one really deserves an oscar. Absolute disgrace. They will find any disgraceful way not to pay you, even when you win fair and square.
Their customer support is the worse I've ever seen, rude, takes ages to have an answer, when they finally awake, they always try to avoid the question. Their casino is useless, never won a penny. Their website is crashing all the time…If you want to lose money and time, it's your paradise.

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In the Dutch TV show Opgelicht ("Scammed"), LeoVegas is mentioned in episode 3 in 2018 for large scale deception of consumers via advertising. Via Facebook, LeoVegas shared fake news displaying a man who claimed he won his millions very easily. The man, who was working for LeoVegas, says (in Dutch) "I guarantee to you, if you want the best opportunity to win millions of euros for free within a few minutes, then you only have today to sign up". The false advertisement also claims that LeoVegas is linked to arbitrage algorithms in 74 stock markets. LeoVegas also shared fake news misusing a picture of Dutch newsreader Dionne Stax and Dutch national news organisation NOS (Nederlandse Omroep Stichting), showing a picture of a British actor who claimed to have won millions with LeoVegas. The actor also played a main role in the British short movie Homeless, of which LeoVegas used his picture for their false advertisement.

According to the Dutch Kansspel Autoriteiten also known as the NGA (the Netherlands Gambling Authority), the commercials and advertising are misleading and deceptive, making false statements about odds and suggesting gambling is a solution for financial problems.

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Leo Vegas is a scam

I won 400$ but They kept bugging the withdrawls.

The deposit took 30 seconds.
but there was issue with the withdrawls for 4 daysss with no contact back i sent messages…

real scam

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People please be aware of this place! I came across this casino 3 week's ago. And it set of 3 week's they scammed me for 1427(GBP). They will drain you out fully. Please people be fraud smart. And avoid this site by any cost!

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Don't play here! They are scammers! These rob hard working people like us. Gangsters from Malta.

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No payout after staking 90, crooks

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They are scammers. That’s very obvious.

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To Declan Johnson
If you were still registered to GameStop you wouldn’t have been able to access Leo Vegas as it blocks you. Leo Vegas are pulling a fast one and I think you should contact Gamstop and get them to confirm your ban had ended and then present your evidence to the UK gambling commission and you will get a reply and hopefully you will get your winnings and deposit payed to you by these bunch of crooks.

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I would not give this site even a star do not use complete scam and you will not believe my story

I set up account and deposited 150 wagered about 5k then withdrew 220
I then received an email saying I was registered to gamstop which I wasn’t as it had went out of date a month previous but hadn’t been updated yet due to covid

So because of this Leo Vegas have said I shouldn’t of used there site if I was on gamstop ( which I wasnt ) so they have decided to not give me my withdrawl and to make this even worse they are keeping my deposit of 150

Is it just me or is that actually theft? No company should be allowed to do this and get away with it! In no other sector would you get away with this

they have said this is there final decision on the matter as well

I’m going to fight the case the full way as I’m not allowing them to get away with doing this to people but probably going to cost me the same amount in solicitor fees

The gambling commission know but need to get to grips with companies like this as it’s not acceptable at all

My account username is – Deco1986

At least hopefully this will stop other people been ripped off

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A con didn't credit my payments or refund me

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Good casino! I received my winnings with in hours! 🙂

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Frauds. Should be closed down!

Everyone who's reading please please don't ever go on their site.

read the reviews they will rob you!

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