LeoVegas Sport PLAYER REVIEWS(1611)
Kristian Knudsen
06 August 2024
Comment from uk.trustpilot.com
Thieves!!!!If you manage to ever win a bet they’ll just steal your money, try to log in and will say “unfortunately you are not able to log in at this time, please contact support for more information”Prior to that you will be verified, deposit and bet no problem, but if you win they require every document known to man to get the money out, con artists!!
Peter Booth
06 August 2024
Comment from uk.trustpilot.com
Thieves!!!!If you manage to ever win a bet they’ll just steal your money, try to log in and will say “unfortunately you are not able to log in at this time” Prior to that you will be verified, deposit and bet no problem, but if you win they require every document known to man to get the money out, awful awful con artists
Linda
06 August 2024
Comment from uk.trustpilot.com
They payout your winnings quickly .. & I have had no issues with this gambling site, definitely worth playing on.
Rachael
06 August 2024
Comment from uk.trustpilot.com
Enjoy playing the new games so many to choose from and all ways updating.
Johnny
06 August 2024
Comment from uk.trustpilot.com
I absolutely have selfishly enjoyed this website above all others. You win some and you loose some but that is life just as it is gambling. Favourite game provider would have to be play n go and my top 3 favourite games would have to be legacy of dead, banquet of dead and pilgrim of the dead. All similar games but definitely my go to ones when I’m feeling lucky :)
Zodiac
05 August 2024
Comment from uk.trustpilot.com
Best mobile casino, all games work perfectly, a lot of bonuses, mga license, good support and in overall really trustworthy casino
Ameer Hejazi
05 August 2024
Comment from uk.trustpilot.com
I signed up for Leo Vegas for their bet 25 dollars get 50 dollars in bonus bets. I placed a 25 dollar bet at 1.95 odds. After my bet settled I did not see my bonus bet anywhere. When I built a bet builder I did not have the option to use my bonus bets. Even my balance did not show my bonus bets. When I contacted support and explained the situation they were unable to help me. I have emailed LEO VEGAS a screenshot of me building a bet builder and not seeing the option to use a bonus bet and they have not answered. Use Draftkings or FanDuel they never have these issues.
sorrel parsons
03 August 2024
Comment from uk.trustpilot.com
I wish I had read the reviews before I thought I would receive Adequate help for my issue…, my problem is that I’m unable to play the free spins which were issued to my account yesterday…. I went on to live chat & even though the lady was pleasant she wasn’t helpful at all.., I kept repeating myself, explaining I had done all the necessary options before I entered into a conversation with them…, but what frustrates me the most is that I’m able to get access to any other game on the site…, very convenient if you ask me…! I then tried all the relevant problem solutions & still the same, so I entered into yet another live chat conversation with a different agent, only to be cut off & had to start again…! Also I provided screenshots etc… but it seems they will fob you off & still the same issue is happening today..! I would expect them to value their customers & rectify the problem with another solution, not telling me to try everything I already said I’d done..
Jason O'Brien
02 August 2024
Comment from uk.trustpilot.com
Leo Vegas is my favorite online casino, I love the extremely fast withdrawal times, diverse game selection, and efficient human chat support. Withdrawals are processed quickly and the human chat support is knowledgeable and responsive.
Theresa Smith
02 August 2024
Comment from uk.trustpilot.com
I've used this company for a few years now and I've not cause for complaint....I receive my winnings usually within an hour and deposits are quick....LOADS of various games are on the website....and new ones are added regularly....They've just released a new UK app which is very laggy and i can't play some games but hopefully they will look into this....?Only downside for me is that there's no membership loyalty and the bonuses are abismissal....!
william
02 August 2024
Comment from uk.trustpilot.com
There's a good variety of games payouts don't take long under 24 hrs an good customer service
Sami
02 August 2024
Comment from uk.trustpilot.com
Good casino. Fast withdrawals and most of the games are in there. Also a good variety of sports betting and decent odds for games.
Ian Lawler
02 August 2024
Comment from uk.trustpilot.com
Great app Friendly staff whenever I’ve had an issue Withdrawal never an issue
Topi
01 August 2024
Comment from uk.trustpilot.com
Fast withdraws, New games coming fast, many deposit methods, deposit bonuses at least 1 of week. One minus Hard to find New games when use search didnt saw all provider games many.
Wayne
01 August 2024
Comment from uk.trustpilot.com
Helps that we are able to withdrawal our account..but I have seen issues where I havnt at times..I think it should be our right to collect our money back.if we are putting into your casino tables..thank you.
ben castle
01 August 2024
Comment from uk.trustpilot.com
I've been with this site for many a years, at least 7+! But never had a win? I recommend that this site not to recommend to players which Slot to play!
Christo
01 August 2024
Comment from uk.trustpilot.com
An overall good experience with Leo Vagas so far. I would like to see bigger wins and more often going forward :-)
james
01 August 2024
Comment from uk.trustpilot.com
Could be some free spins or something for upgrading levels for vip
James Mokomoko
01 August 2024
Comment from uk.trustpilot.com
Just playing good honest casino games. And the company jackpots outstanding, and good customer support so thanks very much.
Truth
31 July 2024
Comment from uk.trustpilot.com
Unfortunately Leovegas do not value…Unfortunately Leovegas do not value loyal players very much. I'm often regretting being loyal to them! The bonuses offered are so cheap and border line insulting to claim and wager etc.$70k deposited and get offered 5x 20c spins and a few dollars ( once I have wagered half a grand that is).The gifts are the best player perks, in my opinion, however they are not much money at all and to few n far between.I'm literally an idiot to be exclusive to them when comparing other casinos incentives and rewards.Im practically VIP level 60 however they make a point to let me know I'm not even in the VIP program so no birthday treat this year. 🤔Withdrawal process is slow and sits in your wallet for days available to gamble and they won't change that when asked.No individual based treatment for players unless they are spending a lot! And if you don't keep blowing stacks they say your no longer VIP 😲 What class am I then I wonder? 🤔 This is all relayed to the complaint department also and weeks later no response except for zero bonus offers or gifts for weeks SMH.If they improve I'll update this review, however there are Casinos that actually reward loyalty and exclusivity of players but certainly Not LeoVegas. Odd way to operate a Casino or any business, help me understand it!?There's definitely a disconnect but greed does that. Leovegas you should take this constructively, as the ratings and reviews can change. This is my experience and I'm not trying to drag your business down, quite the opposite.See my reviews
Steven Campbell
31 July 2024
Comment from uk.trustpilot.com
Dear LeoVegas Support Team,Your response to my review is as disappointing as the service I received. It’s evident that your so-called commitment to customer satisfaction is nothing more than empty words. When I was in need of assistance, your team’s response was characterized by delays, inadequate communication, and a complete lack of urgency. Now, after the damage is done, you offer hollow apologies and vague promises of improvement.Reaching out via Trustpilot after the fact does nothing to address the weeks of frustration and poor service I endured. It’s too little, too late. My decision to close my account was a direct result of your failure to provide timely and effective support when it mattered most.If you were truly committed to learning from feedback and improving your services, this situation would never have escalated to the point where I felt compelled to leave such a scathing review. Your dismissive attitude and reluctance to take immediate action when issues arise are major flaws in your customer service approach.I hope this serves as a wake-up call for your team. Your inadequate handling of my concerns has not only cost you a customer but has also damaged your reputation. Moving forward, I will make sure to share my negative experience with others to warn them about the subpar support they can expect from LeoVegas.Sincerely, Steven
Shin-ASMR
31 July 2024
Comment from uk.trustpilot.com
Very Bad experience and just steal my money. Leovegas closed my account while im chatting with the customer service. Now i have still 540kr in my account that im not even able to widraw since they close my account and asking for alot of documents. Like to take a picture og my credit card front and back. I dont think its safe todo that since they will have access to my bank account!! And the customer service here really sucks you will never get help and sending you wrong link. NEVER PLAY in LEOVEGAS they will steal your MONEY its easy to put money but you will never get your MONEY OUT. Never play in this Online casino Website.. !!!
Yipidontknow
30 July 2024
Comment from uk.trustpilot.com
Definitely one of the best casino online that I've ever played I've definitely played a lot and I do appreciate the free games that their hand down
Yffe
29 July 2024
Comment from uk.trustpilot.com
Leo is a tough casino with brutal RTP:s in many slots, but attractive jackpots and good selection of slots. And everything works usually fine. I miss more surprises with the bonuses because the wagering etc usually goes by the same formula and not many positive outcomes there. Deposits after deposits, not so nice and surprising!
Steven Campbell
29 July 2024
Comment from uk.trustpilot.com
I am extremely dissatisfied with my experience on this site. My issues began when I encountered a problem that required intervention from customer support. I promptly provided all the necessary information and followed every procedure as instructed. Despite my cooperation, I have faced continuous delays and inadequate communication from the support team.After waiting for over a week with no progress or clear updates, I was advised to wait for a call that never came. When I expressed my frustration and requested immediate action, I was told to wait even longer. This lack of urgency and responsiveness is unacceptable. The support team’s suggestion to wait, despite my repeated requests for a quicker resolution, was not only frustrating but also indicative of poor customer service.The final straw came when I was asked to specify how long I wanted to wait before closing my account and to explain why I was leaving. Given the appalling customer service and the endless delays, I chose to close my account immediately. The entire experience has been deeply disappointing and has significantly damaged my trust in this platform.I hope this review serves as a warning to others considering using this site. The lack of effective customer support and the dismissive attitude towards resolving issues are major red flags. I strongly recommend looking elsewhere if you value timely and respectful customer service.
JP
29 July 2024
Comment from uk.trustpilot.com
There could be a little more betting campaigns haha.Everything works. Its good thing but not normal. Overall a very good site. So why don't I play mainly on Leovegas? hmm I'll let you know when I know the answer. Good Job.
Valtteri
29 July 2024
Comment from uk.trustpilot.com
Sudden need to "verify" account with multiple ways while trying to withdraw winnings. Also slow withdrawal process.
Ngaire
29 July 2024
Comment from uk.trustpilot.com
Many small payouts, between 2-6c per 40c bet. Often takes over 250+ spins to get a bonus feature. Some games don’t have sound. Games crash often when playing online (not in the app). Bigger payouts and more often when you are NOT verified. Since being verified I have had one large payout which would easily only be a quarter of what I’ve spent. Positives: graphics are good & many popular games with a minimum 20c bet
Murray
28 July 2024
Comment from uk.trustpilot.com
Great selection of games and very fast payouts on withdrawals. I have played numerous online casino but have never struck one as good as LeoVegas on all counts. The only downside I can think of is there is no way to save your favorite games. A very unimportant point I must add
Sophie De Bruijn
27 July 2024
Comment from uk.trustpilot.com
I’ve tried different online casino’s so far and I have to say that LeoVegas is one of the best. The winnings and losses really are in balance so you can play for a long time. I’m not a “big player” but I like it when I’m not out of money in 15 minutes. At LeoVegas I can play for like 2 hours with only €60,- and a bet of €1,-. Sometimes you win, sometimes you lose but I still made some profit at LeoVegas. Also the costumer service is really great they are fast to respond whenever you have a problem or question. On top of that the whitdrawals and deposits are quick, never had a problem with that either. I’ve got an limit on my account balance so whenever I go over that LeoVegas makes sure it wil be send to my bank automatically.
Harpreet
26 July 2024
Comment from uk.trustpilot.com
So far it is great. It’s the first online casino, i find doing well and safe for customer where trust is more important now a days.
Moko
25 July 2024
Comment from uk.trustpilot.com
Played on this site for years love it, highly recommend to all, fast deposits and withdraws no complaints.
Truth
25 July 2024
Comment from uk.trustpilot.com
Unfortunately Leovegas do not value loyal players very much. I'm often regretting being loyal to them! The bonuses offered are so cheap and border line insulting to claim and wager etc.$70k deposited and get offered 5x 20c spins and a few dollars ( once I have wagered half a grand that is).The gifts are the best player perks, in my opinion, however they are not much money at all and to few n far between.I'm literally an idiot to be exclusive to them when comparing other casinos incentives and rewards.Im practically VIP level 60 however they make a point to let me know I'm not even in the VIP program so no birthday treat this year. 🤔Withdrawal process is slow and sits in your wallet for days available to gamble and they won't change that when asked.No individual based treatment for players unless they are spending a lot! And if you don't keep blowing stacks they say your no longer VIP 😲 What class am I then I wonder? 🤔 This is all relayed to the complaint department also and weeks later no response except for zero bonus offers or gifts for weeks SMH.If they improve I'll update this review, however there are Casinos that actually reward loyalty and exclusivity of players but certainly Not LeoVegas. Odd way to operate a Casino or any business, help me understand it!?There's definitely a disconnect but greed does that.
F.K
24 July 2024
Comment from uk.trustpilot.com
Withdraws are fast and only take half-hour. Plenty of new games and only casino I play. I tried other casino and they didn't meet my standards. Well done leovegas
Alvin
24 July 2024
Comment from uk.trustpilot.com
Giving 1 star beacause leovegas owns betmgm which steal your money and deserve to be shut down.
Adam
24 July 2024
Comment from uk.trustpilot.com
I am a long time online casino user. Leovegas.com is one of my favorite sites. Good layout, good selection of game providers and good customer service whenever I have had an issue. Keep up the great work
Ange Williams
23 July 2024
Comment from uk.trustpilot.com
Love Leo Vegas.. some days are bad but most days the winnings are great.. first withdrawal takes up to 7 days but after that pace, it goes into your bank instantly.. trust my words as I have no regrets playing Leo Vegas.
Adrian Howes
23 July 2024
Comment from uk.trustpilot.com
why can't i give you ZERO, this casino really dont like paying out will make it so hard its not worth playing with them
Happy Taurus at Leo
22 July 2024
Comment from uk.trustpilot.com
Seems to be a fair win to loss ratio, and a great selection of games, plus great customer service....only needs more information regarding VIP level perks etc
shaine
22 July 2024
Comment from uk.trustpilot.com
Been a good balance of wins always seem to be a fun experience online chat very helpful when needed
song thrush
22 July 2024
Comment from uk.trustpilot.com
this flipping sucks and it should go kys. The ads are so damn annoying and my friends got scammed at it.I would rate this better if the ads werent so flipping annoying
Jan Tate
22 July 2024
Comment from uk.trustpilot.com
The choice of games is excellent. It would be nice to win a Megapays Jackpot now and again can’t remember the last time I got one of these but it’s a long time. The bonus games have a poor return also. I have had a few good wins overall it is one of the best casino offerings on the internet.
miklas
22 July 2024
Comment from uk.trustpilot.com
Takes over a week to withdraw 25€ but other casinos take a day. For instance I did a 1000€ withdraw on wildz and they were in my bank the next morning. From players point of view, why would i want to continue on leovegas casino if other casinos like wildz offer the same games but withdrawal is 10x faster.
Denise
22 July 2024
Comment from uk.trustpilot.com
Love the games but would be nice if in the pick 3 not always mini dose matter what game or how offen u play the same game it’s always mini only thing that is disappointing other wise love playing Leo Vegas
ruosep
21 July 2024
Comment from uk.trustpilot.com
I`ve played several years on Leo, and i think that casino is one of my favourite place. Experiences have been such balanced, and that "key feel" is more positive than negative. Perhaps confidence is a little bit bigger compared to someone else such big casino. Activities are playing flexiply, so deposits and sometimes withdrawals. The speed of withdrawals is such fast, and i think it`s important. The offers are such nice, but often they are too expensive, but do not have to accept them.
Abris customer
21 July 2024
Comment from uk.trustpilot.com
Best place to Gamble Had some minor issues regarding a withdrawal the customer support team was awesome they did a great job and I received my winnings in no time
Gavin Limbrick
21 July 2024
Comment from uk.trustpilot.com
I deposited with my Mastercard, it took my money instantly, no problem. Upon winning, trying to withdraw with Mastercard is not supported so I can't claim my winnings. I try to withdraw with bank transfer but I believe it didn't work as I'm in NZ.Online support chat was unhelpful, telling me to add a new card, deposit money on that card and withdraw that way, but all my cards fall under that umbrella. That should've been advertised at the deposit screen. This is flagrant false advertising
Daniel Schnell
20 July 2024
Comment from uk.trustpilot.com
I spent like $800 cdn and nothing no jackpots no bonuses nothing, just ate uo my money. The bonuses are terrible. Went to another site today and bang I won more money "which was only $50" faster in one hour then I spent weeks in Leo, I thought I was just on a bad streak with Leo but ibread the review and it's the same no bonuses jackpots or even slight wins. The only winner here is the people that own this casino. It's too bad that casinos have to rob people instead of sharing the wealth. Leo I'm never coming back and take down your commercial because it's a lie.
Justin Glowka
20 July 2024
Comment from uk.trustpilot.com
Been here for over 5 years now. Games are solid but once igaming took control all it does is bait you into more deposits. Been playing the dinero game for over a week and cannot get free spins or the free spins. Spent over $500 on this game and constantly lose my balance in ten minutes or less betting .60c this site is a scam. Not because of LeoVegas but their partner I gaming! Just burn your money and never play here
Alfie
06 August 2024
Comment from uk.trustpilot.com
You’re website sucks and so does your customer service I have been an avid user for years and accidentally clicked the wrong card to withdraw too and got my withdrawal declined and my account closed and subsequently lost £350 after the thousands I have deposited over the years. No loyalty to repeat customers. AVOID AT ALL COSTS IF YOU WANT TO BE ABLE TO WITHDRAW YOUR WINNINGS
You’re website sucks and so does your customer service I have been an avid user for years and accidentally clicked the wrong card to withdraw too and got my withdrawal declined and my account closed and subsequently lost £350 after the thousands I have deposited over the years. No loyalty to repeat customers. AVOID AT ALL COSTS IF YOU WANT TO BE ABLE TO WITHDRAW YOUR WINNINGS