Luckster PLAYER REVIEWS(77)

Gab
11 April 2023
Comment from uk.trustpilot.com
I was doing 10 pounds bet! In a minute 800 pounds magically disappeared from my account and it's showing I done a 882 pound bet which is obviously impossible ! I then contacted live who also said it doesn't add up and will get looked into however 20 days!!!! They said it can take up to which is disgusting as I made a deposit of 1k so they didn't steal winnings they actually stole money I made a deposit with! And if they don't pay me back my money I wil do everything in my power to take this casino down !!

Bell
31 March 2023
Comment from uk.trustpilot.com
Absolutely rigged. Deposited 300 over 2 days. Didn't get a single bonus or free spins, despite changing game and bet level. Didn't ever hit more than 3 x my bet. Don't waste your money here. There are plenty of legit casinos out there.

Jason
28 March 2023
Comment from uk.trustpilot.com
WON A BET AND THEY WOULD NOT PAYOUT! THEY ASKED FOR 6 DIFFERENT FORMS OF ID BEFORE I COULD WITHDRAW... 6! ONCE I SENT THIS TO THEM THEY KEPT ASKING ME FOR PICTURES OF THE FRONT AND BACK OF MY BANK CARD. I CONTACTED MY BANK WHO ADVISED TO NOT SEND ANY PHOTOGRAPHS OF MY BANK CARD OVER THE WEB. NOW THEY ARE REFUSING TO PAY OUT MY WINNINGS. THIS COMPANY ARE A SCAM. THEY CHARGE YOU TO DEPOSIT, THEY CHARGE YOU TO WITHDRAW AND THEN REUSE TO SEND YOU ANY MONEY. I HAVE REPORTED THEM TO THE GAMBLING COMMISSION AND I RECOMMEND EVERYONE ELSE DOES THE SAME TOO TO GET THESE COWBOYS SHUT DOWN!

Gary
20 March 2023
Comment from uk.trustpilot.com
Won 200 with my first 20 deposit and less than 24 hours later its in my account. I might have been lucky but Ill definitely play again.

J I M
17 March 2023
Comment from uk.trustpilot.com
Don't use this website. Another website that let's you deposur and play and then requires verification to withdraw. I am 21, and they are so slow at verification I won over 2 weeks ago now, and my withdrawal hasn't been approved. Support is just copy paste, nothing to do with individual experience. Useless site, I feel like I've lost even though I've won money. I'd forfeit the wins to get the time I spent trying to get my winnings back.Steer clear.

Khan Choudhury
02 February 2023
Comment from uk.trustpilot.com
Again it's the same old same old regarding when you get a big win (3000) and they hold on to your withdrawal longer than necessary. Two days now I've been waiting. And it supposed be a fast bank transfer. They will most likely close my account once I get my money. That's what many others do. Because they do NOT like it when you win. Most of them shouldn't even be allowed a license.

Ben Steadman
31 January 2023
Comment from uk.trustpilot.com
If I could leave a minus review I would, this company is a scam, please don't use

Customer
22 January 2023
Comment from uk.trustpilot.com
This is the worst bookies ever. They do not allow you to select Sp on horses. If a horse is 3/1 they only allows you a bet at even money.A horse today was 8/15 Luckster price 1/4 on. What a joke. As soon as my money is in my bank, Im closing my account. No idea how they are going to stay open with them odds. Gangsters

Jason
20 January 2023
Comment from uk.trustpilot.com
BEWARE. TOTAL SCAMMERS. 1. MY WINNING BET WAS MARKED AS UNSETTLED2. DID NOT GIVE ME MY PROMISED FREE BET FOR SIGNING UP!3. THEY ACTUALLY CHARGE A 1 FEE FOR WITHDRAWALS AND DONT GIVE YOU ANY PENCE WON FROM YOUR BETS EITHER - THEY ONLY PAYOUT TO THE NEAREST POUND.WORST BOOKIES I HAVE EVER COME ACROSS AND THEY SHOULD BE SHUT DOWN!!

Ben
14 January 2023
Comment from uk.trustpilot.com
Functionality really poor compared to other bookies. They've ended up disabling my account without letting me know a reason and are holding 200 worth of my money left in the account.

Don't play luckster
28 December 2022
Comment from uk.trustpilot.com
Extremely low payouts on blueprint gamesWay below the average which is advertised, bonuses do occur but I always seem to lose connection when it land on free spins or bonus rounds and when I relaunch the game starts again and I dont get the bonus round,

Aaron McNair
29 November 2022
Comment from uk.trustpilot.com
Never seen a roulette game go to number 9 8 times in a row and I went black never a had a black for 15 times then it picks my lowest black total scam and anyone that says otherwise these games are totally fixed imagine anyone having the number 9 8 times in a row

Ville Itkonen
20 November 2022
Comment from uk.trustpilot.com
They settle mine winning bet lost. Another customers have had same kind of issues. I cant believe this is possible on MGA licensed site but it just happened to me and as you can read another reviews allso to another customer. Be careful!

shaun
12 November 2022
Comment from uk.trustpilot.com
This company are total crooks dont use under any circumstances after weeks of documents etc sent through still more excuses for winning 50 pounds they are scammers using a gambling site to rob people.. please dont use them !!

Paul Withers
08 November 2022
Comment from uk.trustpilot.com
SIMPLY DONT GO NEAR THEM !

Nigel
08 November 2022
Comment from uk.trustpilot.com
Seriously awfulI had 3 winning bets that they settled as lost, took me a week to get two corrected, they refused to pay the 3rd one, it was the most obvious winner ever, but they refused I now cant get those winnings They didnt even explain why they think it lost, when I showed them it clearly won Avoid as it will just cause you grief for

Stephanie Maxwell
01 November 2022
Comment from uk.trustpilot.com
took money ok but wont give me my winnings!Terrible website Thieves!!!Gave every bit of documentation and still excuses after excuses

Aleksandar Trbojevic
26 August 2022
Comment from uk.trustpilot.com
Thieves avoid avoid avoid.. Was waiting for a refund which never came. Reporting them to financial Ombudsman. Customer service is terrible.

Andrew Wilson
22 August 2022
Comment from uk.trustpilot.com
Happy to take your deposit and then take days and weeks to process any withdrawal. I deposited via trustly and now they are unable to withdraw that way and are asking for IBAN and BIC which I dont have so I am currently in a stand off to get my money back.

jade
19 August 2022
Comment from uk.trustpilot.com
Took absolutely ages to process my Withdrawl ( over a week ) Wanted every single bit of information from me! Very annoying!

viesturs smilte
07 August 2022
Comment from uk.trustpilot.com
After 2days, my account was blocket.there is no costumer service. Still have left more than 100 pounds, which they not giveing back.Avoid this company 100% scum!Save your money, do not use LUCKSTERTHIEVES in one word

Jack Denby
22 July 2022
Comment from uk.trustpilot.com
Do not use this site abouste con Withdrawal 1k 8k and 9k Still pending after 4 days all foucuntsion proved they changed the 1k abd 9k to to 5k withdrawal and any said why Abd still pending Customer serve terrible Withdrawal time terable

Terry
21 July 2022
Comment from uk.trustpilot.com
Scam site, I didn't choose a bonus on my first deposit of 20 and they said that I couldn't withdraw until I wagered 1070 of this initial deposit. What a scam company trying to do their clientele dirty. Why not just be honest that you are a scam? Thanks

Leeanne
20 May 2022
Comment from uk.trustpilot.com
Worst site ever don't play 2 techhnal errors still waiting to be paid out scam

Mark
18 April 2022
Comment from uk.trustpilot.com
Absolutely awful amd dont want to pay out amd lie to you in the process and told me the bank declined the payment I called my bank they never declined anything absolute fraudsters avoid at all costs

Rb
06 April 2022
Comment from uk.trustpilot.com
This site is disgusting especially the live chat member that goes by the name olivia. They do not credit the welcome offer I provided many screenshots to verify the offer I registered for and was kept waiting for over 2 hours yesterday and over an hour today.this site and any site owned by ASPIRE are frauds theiving scum bags the lot of um.
Dharma San
26 April 2023
Comment from uk.trustpilot.com
Customer service is unavailable during midnight. At night winners are not settled quickly, can take over 12 hours, yet losers are settled within minutes. Seems dodgy. The customer service has no managers available, the complaints procedure is like police investigating their own wrongdoings. Non existent complaint procedure covering their own poor behaviour and not investigating complaints. Withdrawals charge a 1 fee for debit card withdrawals, a big scam to take more of your money. Withdrawals made by debit card is processed very quickly by the staff, yet other methods like instant bank transfer which has 0 fees are neglected and delayed, wonder why? Probably due to it being free and they are not profiting from the daylight robbery fee of 1 on debit cards. Website is from the dark ages, constantly suspending markets for simple things like a basket in basketball so to place a bet can be difficult and takes multiple attempts. It's one of the worst betting experiences for in play betting and usually underpriced compared to other websites. Overall a poor attempt at sports betting, looks outdated, functions poorly and customer service is useless in solving issues, all issues are deflected and constant pointing towards their conditions. Never a solution. Avoid.
Customer service is unavailable during midnight. At night winners are not settled quickly, can take over 12 hours, yet losers are settled within minutes. Seems dodgy. The customer service has no managers available, the complaints procedure is like police investigating their own wrongdoings. Non existent complaint procedure covering their own poor behaviour and not investigating complaints. Withdrawals charge a 1 fee for debit card withdrawals, a big scam to take more of your money. Withdrawals made by debit card is processed very quickly by the staff, yet other methods like instant bank transfer which has 0 fees are neglected and delayed, wonder why? Probably due to it being free and they are not profiting from the daylight robbery fee of 1 on debit cards. Website is from the dark ages, constantly suspending markets for simple things like a basket in basketball so to place a bet can be difficult and takes multiple attempts. It’s one of the worst betting experiences for in play betting and usually underpriced compared to other websites. Overall a poor attempt at sports betting, looks outdated, functions poorly and customer service is useless in solving issues, all issues are deflected and constant pointing towards their conditions. Never a solution. Avoid.