McBookie Review

A lot of these reviews seem a little unfair, i think most bookmakers will receive a negative review on trustpilot for one reason or another from punters who are losing obscene amounts of money from their own accord.I can only speak from personal experience, i have been using boylesports for about 2 months now after a friend told me about it and i have been pleasantly surprised… won a few hundred pounds from different football bets and i have always received my money within 2 hours and always seem to be receiving free bets, no complaints from me.

Reply

Used the app for a short while then changed over to sky bet mainly for the reason of fed up of waiting 2-3 days for withdrawals to go into my bank. Come back to place bets this weekend put money in my account and on my bets then was restricted from using my money in account and accessing my bets and now have trapped money in my account that I cant access because it says I need 3 forms of id to verify my account which has already been done. Dont use this app much better off using mainstream betting apps.

Reply

As most of the other reviews here have stated, Leovegas are quite happy to take your money but the second you try to take any back they hit you with a million different requests for verification and reject everything you send.Sent an image of my card with all details needed, they rejected it because all 4 corners could not be seen they could.Resubmitted the same image and the next time it was because my name wasnt on the document it was.A different customer service agent replies to every message you send, and they either dont read what you send or reply with contradictory information in comparison to a previous reply.Couldnt have provided more evidence to prove who I was but it didnt matter, after 3 weeks of arguing I played through my balance and closed my account – which means they won but I was sick of fighting it.My advice is just dont join in the first place.

Reply

Bonuses are goodPayment to bank is quick ish (few days could be speeded up)Odds can be better, the gap between for and against is to large. Eg 1/200 and 22/1 in the cricket is awful.Thats about itRegardsLewis

Reply

Wow I don’t know where to start but this casino is ny far the worst im vipmember 2 and all what they promised me. They couldn’t hold they im a long time menver now the promised me vip tournaments never ever had 1 and im vip for more thn 1 year? Second thing today i acutally should receive cashback every website cashimashi, woopwin and pinocasino gave my cashback like in the morning they do commercial like come get vip and u get every new week a good start lol? Its Tuesday now still didn’t get anything. they promised me a vip manager i talked to the vip manager once when i turned vip.Withdrawals r slow as fk even as vip. U don’t get any gifts if u ask the support for a loyalty bonus after u deposited 100 Euro u have to contact live support they will send it to theirs manager for answer u can expect 3-4 days waiting for 20 spins 1line 1 cent bet legacy of dead haha.If u make a bonus request they tell u to keep depositing they repeat it until u r broke haha. I never ever thought tht a casino treat people like that who are obviously paying them so good Deposited 300 euro + this month request gift loyalty gift they rejected me even tho my deposit withdrawal quote is really really badThat’s the only casino who destroy my head They don’t take u serious and i swear im like – 20.000 in this casino the highest amount i withdraweld was like 1.000 euro once this is by far the worst casino and pls pls pls don’t support this mafia acting people

Reply

Excellent service, good website

Reply

The website is well designed and easy to navigate. Some of the offers can be a little too complicated. But overall a good company with some decent odds.

Reply

I joined 888 casino a few months back sent several emails and messages but no reply what so ever. Terrible customer service with no online support. All i wanted to know was about bonus when joining and your verification but nothing no replies absolutely shocking. Never ever had that happen before and yes it was the correct email address too.Stephen Tague

Reply

When I first used this site I found it satisfactory but obviously far below the main sites like bet365. What I liked about it was it has a decent loyalty scheme where you earn points on every bet and these aquire over a short period of time to a decent free bet. However, this site dramatically changed when I started to do well and have a bit of luck. I managed to build my balance up to over 2500 with some very lucky football bets and after a lucky weekend I went to put on a Monday night accum only to find my max bet allowed was 1p, yes 1p. When I contacted them initially they said it was their traders and nothing to do with customer services and then after some gentle pushing they quoted some small print about basically they can do what they want. I asked for one reason why they were doing this and their response was that they were unlikely to revert any changes made. Bunch of amateurs and it was clear by my betting pattern that I simply got lucky and if they had have done the right thing they would been on the right side of me in a short space of time, STAY AWAY.

Reply

False advertisement. If I could leave a photo here I would. Signed up lost my bet and got no free bet as stated I would on sign up. Sad site Sad treatment. Sites like this are obviously on there way out. Not worth the headache and unusual odds on games somethings not right here. In my opinion.

Reply

If you like to pay money to watch hundreds of dead spins and never be one penny up then this is the site for you. If you want a small chance of winning a few quid then keep well away from this site.850 spins without a single bonus totally pathetic.Payout percentage 0.0001%

Reply

I will just basically say what everyone else did.Scamm and rigged games.6 different games deposit to play each not even a one bonus all games catching errors just to interfere with you getting bonus.They scumbags should be prosecuted.They deserve proper fee from gambling commission like some other sites.Hopefully soon it’s going to happen.Karma is always coming back and I’m sure those shameless thieves will pay.Highly recommend to avoid those thieves.Shamless without any qualities or dignity.

Reply

Impossible to unsubscribe from daily spam on the phone. I never signed up for this and it tells me I have to log in to unsubscribe, but I don’t have, and never made an account

Reply

Innovative and irreverent with great odds.

Reply

On par with virgin . Basically robbing bast…s there online help is a joke all they do is refer to the gaming platform and how fair it is … 60.00 deposited to gain a bonus which paid 40p … mmm yes that’s fair .. all there games are run through the Gibraltar platform … the worst of the lot by far … they will Rob you dry .. disgusting site . Stay away . Stay clear

Reply

Excellent company great odds and good offers

Reply

Nice straight forward lay out and works at a decent speed. Some decent offers too

Reply

Again…. Just reading these reviews it makes my stomach curl..ive had an account for over a year, provided id to depsoit! not used it in a while, had a little bonus.. Managed to turn it into a substantial amount.. No surprise I withdraw then my account is restricted and I cant log in, ive sent all the documents they asked for… Id, utility bills, photo holding id, 2 phone verifications.. A week on since withdrawing and im still none of the wiser and just keep getting fobbed off! 24/48 hours it will be sorted I keep getting told.. Documents have all been approved… its a joke! so frustrating!! Dont answer emails back… username taz140688

Reply

I think its a decent site but needs a good app

Reply

stay away from online poker its very much rigged they always favour chip leaders and when you think you have the best hand oh no clowns going all in with 9 2 and winning its a joke so is it cheating or are these botts???????the bad beats ive had this is enough to throw yourlaptop through the window people with multipul accounts trying to ghost you i have reported several of these but they just ignore you.

Reply

Easily the worst customer service imaginable. Takes days at a time to respond on their Livechat service, does not respond at all to email queries, has no option to actually close the account (they will force you to self exclude to close the account) and could be the worst Casino you will ever come across online.

Reply

Tried to close my account online on numerous occasions, it would not let you perform this procedure. If you can only close your account from 9.00am to 4,00 pm how is that safegarding people who want to stop? This company should be investigated by the gambling commison as they are not adhering to the rules and regulations. Please dont give me the indignity of providing the usual company response. Please Please don’t waste your money on this site.

Reply

Total scam. They change your bets. They cancel accebted bets.

Reply

Joined about 5 months ago, they asked about my opinion so there you go honest opion.Very poor casino offer deposit 20 play 1 per bet Didnt even win once lost about 200 Just to try never won more than 20 after bonus which is very rare scored it 2 Times. Site is very laggy welcome offer is rip off. Cashout only when you lose never when you win had acca 11 won 10 matches last match was 2:0 in my favor cashout blocked at the end it finished 2:2 but i coudnt withdraw about 3.300 which is no sense, honestly avoid this site you will never be happy with this site which is very bad. Customer service never helps aswell you need to proove how much you earn and send a bank Statement which is bizzare. Extremelly not happy.Deleted account today , had a reply from customer service that the games are based on LUCK only – Please Avoid you will never win on this website

Reply

Grovesnor app is the worst one I have ever used. Keeps losing connection all the time..spent over an hour trying to get to the poker game..ended up having to waste 10 at casino as could not connect to play a poker game at all…poker does not work on PC as it is and doesn’t work at all properly on app either ..they are aware of the problem judging by other people’s feedback and disappointed that I have wasted so much of my time on this ..shame on you Grovesnor

Reply

First Grosvenor Casino don’t even try to answer as always with your automated message this casino is a scam they are stealing money from people accounts the games including poker is rigged beyond understanding i dont understand how this fraudulent company is still on the market… STAY AWAY FROM THIS LIZZARDS

Reply

very slow withdrawals

Reply

Disgrace off a company used them for many years used to have good banter with customer service guys about Dundalk football team. They then moved customer service to Manila an the customer service went down hill although the agents were always very very nice to speak too they didnt have knowledge in regards to sports betting they then closed my account customer service manager is married to John boyles daughter

Reply

I have played slots for over 20 years and I know they're random however the slots here I'm having doubts, especially the pragmatics. You never win EVER! thousands and thousands of spins on the same slots and they never bonus, how is that possible? I play the exact same slots everywhere else and they never play like they do here. Scam site and shows you how shady online sites can be!

Reply

Avoid at all costs.If you win a few bets, your no value to them and will stake restricted you, remove the offers for you & at that point it’s not worth having. Lose some bets & they’ll throw offers at you. Just glad I won a few bets and managed to withdraw my money. Oh & be careful with their new customer sign up offer as it’s not worth the paper it’s written on. I placed the qualifying bet, waited 2 days for my free bet, contacted them by email to be told that offer had expired even though they were still advertising it online. Just glad I managed to pull over £100 profit before shutting me down.

Reply

I'd rather be raped than use mcbookie again. Worst UK online betting company by a mile with zero customer care awareness.

Reply

This conpany is so bad that I would give zero stars if I could. Never before in my life have I ever had the need to write a complaint about any company in my life before. Basically, I am a problem gambler. I have self excluded at every casino in Britain and never been able to deposit since due to the company’s actually caring and having effective blocks in place. McBookie don’t care how or where they get their money from. 3 times I have been able to open accounts and deposit at this casino. They do absolutely no checks. Take no responsibility. I earn 1000 a month and took out a 500 pounds credit union loan to buy school uniform and pay for essential bills. They let me deposit it all here. Say it’s all my fault. I wagered 651 pounds of the 1500 pounds before they conveniently noticed I was self excluded. They are meant to do identity verification to cross match with their own self exclusion register to stop this happening. They have brutally and smuggly told me that they are donating the 1500 pounds to charity. Yes that’s right even the 849 pounds that I didn’t wager. Charity while I have nothing. They have stolen money . Stay away from this greedy, immoral company. They care not who they get their money from, have cut me off during live chat and have no concern for anyone. No concern that they have left a single parent with nothing. Have raised with Parliament to hopefully put an end to this disgusting behaviour.

Reply

Terrible bookie. The cashout normally disappears when you have an accumulator on and all but one of the teams are winning. The site is very slow compared to the big bookies like bet365 and paddy Power. The people who work on the live chat are helpful though. I had asked how to open my account and the live chat assistant just said , that’s your account closed. I am still waiting for my final withdrawal. With my bank , withdrawal are normally instant. For some reason this hasn’t happened. They won’t answer me on twitter, no one answers their supposedly 24hr customer service number. Stick to the main bookmakers and not these cowboys

Reply

Terrible bookie. The cashout normally disappears when you have an accumulator on and all but one of the teams are winning. The site is very slow compared to the big bookies like bet365 and paddy Power.
The people who work on the live chat are helpful though.
I had asked how to open my account and the live chat assistant just said , that's your account closed. I am still waiting for my final withdrawal. With my bank , withdrawal are normally instant. For some reason this hasn't happened. They won't answer me on twitter, no one answers their supposedly 24hr customer service number.
Stick to the main bookmakers and not these cowboys

Reply

I joined them a few months ago. Thus far I've found them fair . Once I tried to cash out and at that moment the option greyed out . . I gave them a call. And as a good will gesture they asked me the cash out offer at that time. They honoured it .. I was totally surprised tbh. That's what you call a decent bookie

Reply

I've used them for 2 weeks for football and so far I'm happy with them. Withdrawal takes 3 working days. I wish they had table tennis, Esoccer and esports.

Reply

SCAM! DO NOT TRUST THIS COMPANY THERE ROTTEN TO THE CORE AVOID THEM YOU HAVE BEEN WARNED.

Reply

Started using them because they were local and you could get junior games etc . But there always crashing in play is always off the screen cash out is off more than on . As I type there down again . Sky bet it is . All you get is yes we know were down I.T are on it . In the meantime no cash out . Horrifically bad .

Reply

tried to join last week. filled in details and got all confirmed on screen. went to log in and says account suspended. tried to reset password with email and says theres an error. so mailed them requesting assist and never heard back. sent another email today and eventually got 2 line reply that they need id. doesnt sit with me poor customer service and i aint even deposited yet…not gonna happen

Reply

I would highly recommend this bookies. Great customer service and super quick withdrawal. Very happy with the games and service I have received.

Reply

Quick withdrawals and good site with good variety of markets (perhaps not as much as others but still enough for me). Would recommend.

Reply

I joined because it’s the only site that gives Scottish Lower Leagues AND Scottish Juniors (Which I follow every week). But adding winning bets takes ages and they change the goalposts all the time. I only stay because of aforementioned Juniors. Trying to log in is p**h

Reply

I joined because it's the only site that gives Scottish Lower Leagues AND Scottish Juniors (Which I follow every week). But adding winning bets takes ages and they change the goalposts all the time. I only stay because of aforementioned Juniors. Trying to log in is p**h

Reply

Great service, user friendly site

Reply

Avoid this Bookie! Joined a few days ago, placed 2 bets and then they sent me this message –

"McBookie offers a host of bonuses to our customers, including the Tartan Club, Coupon Buster Cashback and Best Odds Guaranteed.
However, our trading department review accounts regularly and we’re sorry to say that you will now no longer qualify for any promotions on the site."

The government needs to take more action against these betting firms that advertise great deals and then immediately remove them after you have signed up.

Reply

Avoid this Bookie! Joined a few days ago, placed 2 bets and then they sent me this message – “McBookie offers a host of bonuses to our customers, including the Tartan Club, Coupon Buster Cashback and Best Odds Guaranteed.However, our trading department review accounts regularly and we’re sorry to say that you will now no longer qualify for any promotions on the site.”The government needs to take more action against these betting firms that advertise great deals and then immediately remove them after you have signed up.

Reply