Mr Green Sports Review

Excellent customer service once again through Facebook channelIssue resolved in minutes

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If you start to win often they will put restrictions on your account, I can only bet a maximum of 2 at a time, dont use these scumbags

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Long explanation but to keep short they, through no fault of my own took money out of my account causing account to go overdrawn! Wheet the feck how can that happen.Got locked out of account with bets running, despite being offered cashout was not able to do so. Bets unsurprisingly lost. Closed accountPs this dumb trustpilot site would not let me use a common three letter internet abbreviation to express my displeasureSecond time something like this happened, closed account last time and reopened.This time its permanent

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I deposit and deposit and play and never win and I bet 50p and get bonus what I get 60p from bonus game..what a crap .never play this site again

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I banked my winnings on a Saturday so I had some stake for the Melbourne cup Tuesday passed no money it’s now Wednesday and still no money in my account. I rang up customer service and was told one to five days and that I wasn’t forced to make a withdrawal. I won’t use bet365 again. For a bookmaker to do this and have me miss racing’s biggest day in Australia is pathetic. If U lose and just give them money it’s ok but if U want Ur winnings it’s crap

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These company do not honour their own welcome bonus. Lure you in with offers and do not pay them which constitutes a breach of faith. Customer service agent agreed that she should correct the situation only for her supervisor to refuse. Unpleasant people to deal with generally.There is no shortage of book makers so within a few hours Ive withdrawn my business. Avoid this place or play at your own risk. Terrible place.

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Ok for a bet as long as your not a consistent Winner like all bookmakers theyll soon but the brakes on you !! If you choose to play the games youll get cleaned period!!!! There will be no mercy shown -the plus is you will never get restricted because youll never win its that simple ??

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At the moment you ask a withdrawal they come with stupid requirements and makes it very difficult for you to get your money back. That was a very BAD experience and I will NEVER play at Mr.Green again!

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hello mr. green team

You are not doing well, as can be seen from the customer reviews.

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Well, here is my story.
I went in for some gambling and saw an campaign that would give up to 200kr back if u payed today and lost.

well i thought, thats what im gonna do.. allthough i though iam only gonna use 100 kr.. But i said nah, its okay.. atleast i get all the 200 back and can play for 400 all together..

BUT – when i finally lost the money, the cashback was not available..
All of a sudden, its gone, allthought everything seems fine.. Then i contacted the support, and they could see that something was wrong.
The answer was: Well we need to contact our boss to get the payment accepted.
2 days after i havent heard from them, i decided to contact them. and guess what?
nothing had happend, the same happend. we need contact our boss and sorry we forgot about your ticket and so on…
well im on day 4, and guess what.. I had the exectly same answer again today..

Im guessing im never gonna se my money.

Conclusion:
Do not trust MR. Green – the steal your money and use thier "service" to prolong the tricket so i give up.

such a bad exeperince, i will allways do my best to never recommend anyone to use a cent on thier site.

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Opened my account verified using a. Crystal clear photo of my passport,I have lost my passport so I only have a photo in my phone, I have used this on many sites as photo id, all going well deposit small amounts, won 2 amount of couple of hundred euro, until Friday I signed up for 150 spins for 10 euro won a nice bit from that got to about 4 thousand still hadn't completed the wagering requirements, long story short I ended up with 2000 euro real with drawable money, tried to withdraw this is when the problem starts, I was asked too verify sent bank statement and passport photo, no this isn't good enough now they want a photo of me holding the Id which is impossible as I have lost it, asked for deadlock letter still waiting M, I wouldn't waste your money on these scam artists, as soon as you win big its any excuses not to pay out

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Not sure why there so many bad reviews these guys are 10/10. Instant withdrawals which is great! Slightly annoying they don’t cover every British race meeting everyday but can’t complain

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Not sure why there so many bad reviews these guys are 10/10. Instant withdrawals which is great! Slightly annoying they don’t cover every British race meeting everyday but can’t complain

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Every transaction with Mr Green removes funding from the NHS ! You see Mr Green has registered his business in Malta where he pays no tax on overseas business . Not only the NHS suffers , Schools , Social Housing , Care Homes , environmental projects , etc etc , And ALL honest companies that pay UK taxes . However this loophole is closing soon and I hope it puts Mr Green out of business .

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So I tried my hand in online gambling, because casino’s are still closed.First few withdrawels and deposits no problem. But when i won 1000% of my orignal deposit, they wanted documentations. After sending them more private information, they still closed my account and gave me back my deposit.If you are going to close my account and scam me out of my money, don’t ask for more private info. Just tell me you don’t want to pay me and can get away with it because you are based in another country. At least that way I won’t have a bad aftertaste in my mouth knowing these scammer got all my private info…And no, costumer service does not help me even after dozens of e-mails.My advice guys, is to wait for proffesional casino’s to open again in your area. But Mr. Green is not an option for a fun time. Great option if you have a fetish for being scammed.

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So I tried my hand in online gambling, because casino's are still closed.

First few withdrawels and deposits no problem. But when i won 1000% of my orignal deposit, they wanted documentations. After sending them more private information, they still closed my account and gave me back my deposit.

If you are going to close my account and scam me out of my money, don't ask for more private info. Just tell me you don't want to pay me and can get away with it because you are based in another country.

At least that way I won't have a bad aftertaste in my mouth knowing these scammer got all my private info…

And no, costumer service does not help me even after dozens of e-mails.

My advice guys, is to wait for proffesional casino's to open again in your area. But Mr. Green is not an option for a fun time. Great option if you have a fetish for being scammed.

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If I could give these a zero then I would. Please don’t waste your money. They will refuse to give you your winnings after making you pay to withdraw and then lie to you afterwards about the status of it. They seriously don’t know what they are doing and the customer service advisors will happily disconnect if you try and resolve problems. I was told that my withdrawal had been processed from one advisor and then 5 minutes later told by a different one that I needed to send in My bank statement ! Even thought my account is fully verified. AVOID AVOID AVOID

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If I could give these a zero then I would. Please don’t waste your money. They will refuse to give you your winnings after making you pay to withdraw and then lie to you afterwards about the status of it. They seriously don’t know what they are doing and the customer service advisors will happily disconnect if you try and resolve problems. I was told that my withdrawal had been processed from one advisor and then 5 minutes later told by a different one that I needed to send in My bank statement ! Even thought my account is fully verified. AVOID AVOID AVOID

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They never paid me me my welcome lile I received with all of the other bookies. Further the minimum withdrawal is 30 euro and they only allow you to withdraw in round euro amounts. Avoid at all costs

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Dont play on this site, they cheat very Mich!

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Thief’s. Cheats. Scum. Scam. They make ALL withdrawals unavailable and still allow deposits. You may as well sign your money over. Absolutely Terrible is an understatement.Review written from my perspective, my opinion.

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Thief’s. Cheats. Scum. Scam.

They make ALL withdrawals unavailable and still allow deposits. You may as well sign your money over. Absolutely Terrible is an understatement.

Review written from my perspective, my opinion.

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Mr Green is a flashy and attractive casino site that draws you in. I won significantly less than I would expect off the slots and realised this was a bottomless pit I wouldn’t waste any more money on.I was disgusted that Mr Green charges you just to withdraw your OWN money. No other site I use does such a thing. I would recommend sticking to PokerStars at least they don’t try this underhand tactic.

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Don't put your money in this bookmaker.

Frequent account locks, excess information that is not known what they will do with it

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you need wait 0.5 sec for buton clik paying nothing for 1k zero bonus games

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31 spins on random roulette cover reds 28 black 3 red then go black 17 reds con artist

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I played for 3 weeks every day for 50 euro… I had only one win around 300 euro… I waited for that win 7 days to come to my bank card.. But they take mone instant… You programers should be fired…. Very bad casino, there is 1000 better online casinas

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Worst casino ever were i was playing, 100 deposit not a single win more than 10. Stay away from this sh..

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What a joke and I see I. Here there is 2 places to revive mr green and mr green casino pls read both

Updated 6 minutes ago
I wish I had read the reviews here…
I wish I had read the reviews here before I played with this casino

I have had a win and 22 days into the win they are avoiding to pay me
This casino is part of William hill so you would expect better service and better and fast payments not lies . You can only talk to them with chat online and the reply 99% is always the same they will look into it and sent you a e-mail

Reply’s are 7-10 days late and they don’t awnser the question… PLS PLS PLS AVOID
THEY WILL TAKE YOUR MONEY BUT GOD HELP YOU IF YOU HAVE A WIN

After haveing a big hit on the slots I withdrew the wins only to be hit with e mails
Asking for photo Id Visa card photos . Ask to hold my passport next to my face and take a photo. Ask if I had a death in the famely come into money from selling of property send bank statements…. and after all this again the same reply’s to send the same documents again LOL
After 27 e mails 21 chats in line and 15 phone calls I have had to speak to a lawyer and the gambling commissioner on line

Now I have ask them me green for a dead lock Letter and they have reply that thus can take up to 8 weeks !!! SO I ASK YOU DO YOU NEED ALL THIS trouble is god forgive you have a win ? STAY AWAY THERE ARE MANY GOOD CASINOS THAT RESPECT YOU

Now dear readers
After 14 days of my withdrawals pending the funds we returned to my casino account now this is very important I can now play with the money but can’t withdraw one penny from my real money that is over 150.000 $ yes
This now is just one of the ways this casino traps you and hopes that you will start to gamble again and loss some or all of the money. Now is the fraud ? I don’t know but when you play with this casino I would be very very scared if I was you ..

I see I am not the only one to have such problems with this casino.

So much has happened in the past week today is Nov 3 and this problem is still going on … Oct 30 I had a e mail saying my withdrawals are approved and payment withs be made …. only to then be told that they need a bank statement to make a bank to bank payment as the amount is over 30k

Now I have sent them 5 bank statements so far so why do they need another one and the same one I sent 5 times all ready ?
Just a way to delay again lol crafty mr green disgusting 🤢 .

Only after all of this to have had 2 payments of 15k each and then payments stop 🛑 again lol ( poll pot had more dignity than this casino )
To the find my account to be blocked YES 👏

And now to be back to email being sent back and forth ….
Will up date again this week

Up date 4 nov
After the reply here I must make a up date
Nov 1 I called mr green reply there is no up date as of today pls wait
Nov 2 I called mr green reply there is no up date pls wait
Nov 3 called mr green reply there is no up date pls wait
Nov 4 just called mr green reply there is no up date pls wait !!!
Who in the name of god Do they think they are what casino treats there customers like animals?
And who can give me a reply ? Mr green customers service can’t they give u the same reply every time

More to follow thanks everybody

Hi again reply Nov 5 from me green
Antje (Mr Green)
5 Nov 2020, 10:36 CET

Dear Andreas,

Thank you for your email and your patience. I liaise with the relevant department for you and will get back to you as soon as possible.
I kindly ask for some further patience.

Kind regards,
Antje

Let’s not forget winnings and withdrawals was October 11 today is Nov 5th ?

Up date Nov the 9th
Had a reply to one of my e mails
Telling me to wait . And when they have finish studying my withdrawals I will get a e mail
Let’s not forget I have one email telling me that my witho have been approved and payment will start
So we are now into day 28 from the withdrawals and waiting

I phoned them today was on hold 19 min then told there is no one to answer my call now and to send them an E mail
So like many of you said on Facebook and you tube they know my phone number now and don’t reply

This is a casino that will take ur money but looks like they will do anything to pay out any winnings

Will up date again tomorow after I get a new SIM card and call them

Cheers ever

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Truly rotten shower of garbage . they even avoid paying the NHS etc by using tax loopholes . Fined 3 million for failing to protect addicts ,with 650 UK gambling suicides every year ! The death penalty should be brought back for this lot .

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Stay away from this site i had a win on the 13th of Sept .I have uploaded all the documents and have used the help chat many times they are still refusing to pay i have made deposits since they have no problem taking the money but if u have a win you havent got a hope of getting it

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I think Mr Green should be fined much more than 3million . UK gambling companies announced 14 BILLION was taken from UK gamblers in 2019 AFTER wins were paid out . Studies suggest that gambling drives between 250 to 650 UK Citizens to end their own lives . That's not good is it .

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worst bookmaker , i have ever used in being online gambling from the start at least 15 years, never had such poor customer experience Avoid People.

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Awful.
Haven't been on the site for months, if not maybe a year. I have a new card, no option anywhere in the deposit section to add a new card, so I went on chat only to be asked "May I ask why you don't use your old card?"
Bit personal I thought, but ok, so I explained why. Also explained it's to the same bank, no worries I thought.
Anyway, I was promptly told until I can prove that I have a new card & show doc's, statements etc I can't add it/play on site.
Absolute joke, nowhere have I ever known this, never. What online casino these day's doesn't have a "add new card" option!?
S'okay, just won't ever be back – problem solved lol!

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PLEASE MERGE THIS REVIEW PAGE WITH THE OTHER MR GREEN PAGE.

PEOPLE ARE LEAVING GENUINE REVIEWS HERE AND THE TRUSTPILOT SYSTEM IS NOT WORKING FOR CUSTOMERS.

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Worst bookmaker I ever experienced stay well clear their service is pathetic and their stake acceptance is absolutely gutless.

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I had an awful experience with this pathetic company . There complaints advisors were poor and didn't resolve my complaint and one bet I put on took approx 25 minutes to be placed after being referred to their traders absolutely disgusting service , worst bookmaker experience I have ever experienced.

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Be careful, they suggest you get a free bet bonus but if you withdraw any winnings you loose it

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Don't even bother. They reel you in let you win a bit then when things go wrong and you question anything they freeze your account.

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Biggest scam of a casino i have ever encountered initially they bait you with a few small wins but after that it is a s*** show they clean you for everything you got with bare win's there min withdrawal of 30 euro's is part of there scam and they will laugh at you all the way i have made over 20 deposit's ranging from 10 euro's upwards.
Have made a withdrawal in the past before but ever since then which was last year they clean me out every time barely any playtime constant losses just hit a scatter for john hunter and the tomb of the scarab queen today and the bonus winnings was 25 cent so if you are good with winning 25c from a scatter that you will possibly have to pay 50+ euro's to get a chance at something near worth half you're cash go ahead but as a user of multiple casino's such as paddy power pokerstars boylesports this is by far the biggest scam in comparison to other site's that have the same game's i Recommend Pokerstars if you are looking for the same fair experience.

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Rigged casino games with very low payouts.
Dealer won 13 hands in a row in blackjack vs me.

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I HAVE SPOKEN TO 3 PEOPLE ON LIVE CHAT TODAY I CANNOT DEPOSIT ANYTHING IN MY ACCOUNT 4 HOURS ON STILL NOTHING DONE REALLY OBISMAL CUSTOMER SERVICE WILL BE TAKING THIS TO THERE CEO AWFUL WILL TAKE MY CUSTOM ELSEWHERE

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Mr Green fined 3 million, doesn’t surprise me as there parent company William Hill was fined 6 million. Again for money laundering and irresponsible gambling.

It’s time that William Hill had there license revoked.

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Unlike other reviews my customer service ticket was answered swiftly, referred to the correct department and problem resolved in quick order. Would recommend.

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I've completely had it with them. Their bonus system is so buggy that often free spins/bonuses etc. aren't applied automatically like they're supposed to be, so you end up having to contact customer service but you may as well not bother. They respond quickly to support tickets and pretend to pass things on to the relevant department but then you never hear from them again. Woeful.

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Thieves.
Win two bets in a row and now my max stake is 0.56p

Absolute jokes. No problem taking your money but wont let you win.

Pathetic

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Really great bookie, they have in my opinion the best combination of sports and casino games than any other bookmaker. The website is easy on the eye and very easy to navigate. Lots of bonus and promo offers. Deposits and withdrawals are not only easy, theyre fast as well, I highly recommend this bookie.

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Had a couple of sports bets on the donkies to try out the sportsbook, one came in for nearly 1k profit, next day i tried to place another bet – already limited to less than 10 a bet, after 3 bets and 1 big win… jokers

Also this is the 21st century, withdrawal fees are a pee take, considering i hit withdraw and within 10 mins its back in my bank account all done by the wonders of modern technology and visa direct… why u need to charge 10 to withdraw a 1000 when 99% of places will do it for free…

I guess my experience of mr green is short and not very sweet, thanks for the 1k though

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