Mr.play PLAYER REVIEWS(368)
Jennifer Adeline
25 September 2022
Comment from uk.trustpilot.com
I tried to withdraw my account balance and then I got a call from my bank that somebody is trying to stole and withdraw money from my personal account. And after checks, it was them, they tried to steal my money and then deposit it back to my account, fu**ing skumbags. So i immediatley contacted them and argued 4weeks for my withdrawal request but nothing. They will just close your account and, lie that you violated their policy or something stupid. Just stay away at all costs urgent !!!!!
Lorna Lynnor Aves
23 August 2022
Comment from uk.trustpilot.com
Disgusting disgusting disgusting Most sites you win when you first joinNot this one it grabs your money straight awayHave more sense than me and STAY AWAYPlayed the same game for 8 hours straight 900 down3 bonuses altogether and as soon as you get it- takes it back.No consistent winsThieves
stephen tague
19 August 2022
Comment from uk.trustpilot.com
Terrible siteBuggy laggy and they make you pay on deposits and they take money on withdrawsAvoid terrible
Claire Bryce
14 August 2022
Comment from uk.trustpilot.com
Mr play site is rigged when you win on a slot the game freeze's and your unable to collect or gamble your winnings.customer support are robotic and no help at all.they won't admit to being at fault at their side .would avoid this site at all cost.very unhappy customer
Tony Greenwood
12 August 2022
Comment from uk.trustpilot.com
Had a £50 winning bet settled at £45, impossible right, the return should have been £125. 10 days later they are still reviewing, it’s excellated up apparently. No customer service and hide behind standard answers on Chat,Next stop gambling commission and press, principle involved, what if they over paid, don’t think they would allow me to review for a couple of weeks. Odds are also lowest online
Alex Isacenko
24 July 2022
Comment from uk.trustpilot.com
Fraud website with fake promotions, the same for their network. Terrible support also. Do *not* sign up.
Dan b
02 July 2022
Comment from uk.trustpilot.com
not a scam site at all, i got my welcome bonus put 25 down and walked away with 1700. i paid via debit card for my deposit and withdrew to my debit card which took only 2 days to come through!
Nathaniel Gillhespy
01 July 2022
Comment from uk.trustpilot.com
definatly a scam company give you a bonus split over 5 days then day 2 tell you its not the offer you was give iv closed my account and will stick to reputable sites ie betfair ladbrokes etc avoid at all costs rtp is fake lucky if i had a single win of a spin
George Wood
30 June 2022
Comment from uk.trustpilot.com
No sort of compliance going on here with the UKGC. Not sure how they are even licenced tbh
Paul
14 June 2022
Comment from uk.trustpilot.com
I deposited 50 from my paysafe account money came out my paysafe account and never went in to the mr play they then closed my account and Ive still not had my money back
David
10 June 2022
Comment from uk.trustpilot.com
First class service! No problems with withdrawals what so ever,money in my account within 24 hours
KaibZ
04 June 2022
Comment from uk.trustpilot.com
Worst gambling site by far they wont pay you and close your account the owe me $2000 i withdraw the money failed and they closed it worst site ever guys dont join mr.play site
Liam Pa
12 May 2022
Comment from uk.trustpilot.com
The welcome bonus is not honoured, you need to live chat everyday to get the free spins you are promised, when on live chat, the staff try to tell you that you need to deposit again! They also showed me t&cs of a different welcome bonus and tried to pass it off as the one they advertise, basically false advertising to get people to deposit, then try their hardest to not give you the bonus spins. Terrible experience after only 1 deposit.
thomas jones
07 May 2022
Comment from uk.trustpilot.com
placed my first bet today and was promised a 10 euro free bet once i placed my 1st 10 euro bet, after waiting a while the free/bonus 10 euro bet never arrived into my account, when i questioned this i was told they dont offer free bets. mr play are crooks and gangsters, they should havr there license took away from them. they are beyond a joke. i would give no stars if i could
Will
05 May 2022
Comment from uk.trustpilot.com
SCAM! Playing live roulette, placed a 75 stake spin, message appeared saying "bet was too late, contact customer services" . I would have had no issue with this if they had returned my 75 stake however the money is missing. Reported issue straight away and was told it would take a couple of days to resolve. 28 hours later, no response from the "relevent department" and I am now being told that it will take 15-20 days to resolve. AVOID AVOID AVOID, will be writing to IBAS
Jody Gray
03 May 2022
Comment from uk.trustpilot.com
Unpaid bonuses, winnings. The chat operators lie like it's their native tongue. Do yourself a favour and avoid 'MrPlay', they are lieing, cheating scumbags and will steal your money. You have been warned!.
Steve
02 May 2022
Comment from uk.trustpilot.com
Absolutely awful and possibly a scam. Trying to withdraw winnings and they keep getting rejected. Customer service say their systems not working so need to do bank transfer. Then they dont accept official bank document with details. Not sure if Im going to get my money or not. They are point blank refusing. Be careful and dont deposit cash with these guys.
Cymon
23 April 2022
Comment from uk.trustpilot.com
Do not give you the welcome bonus stay away
Justyna Anna Gladysz
22 April 2022
Comment from uk.trustpilot.com
Scamming thieves.Give me an offer to deposit but didn't received any bonus after I deposited.Misleading customers just to get them deposit.Rigged games suddenly catching errors and no possibility to open the game again.Scammers cheaters and thieves.Robbing people without honour.Highly recommend to avoid
Alex Walsh
11 February 2022
Comment from uk.trustpilot.com
Was slightly concerned reading a lot of these reviews but I deposited and took a 100% sign up bonus. Managed to wager it and come out winning. Uploaded my documents beforehand which everyone should do before playing and received my winnings with no issue 48 hours later.Play N Go games brilliant rtp and lots of bonuses their Pragmatic's are but sketchy. Great casino will carry on using
Jm
17 November 2021
Comment from uk.trustpilot.com
Betway is pretty great. I have been a Betway user for quite some time and for the most part Ive had good experiences and actually enjoy using this sportsbook. Unfortunately, I tried to withdraw $5800 last Wednesday. Betway confirmed my withdrawal and settled it as paid on Friday. I did not receive my funds while also being told to contact Gigadat to inquire. Gigadat bounced me back to Betway, stating that no withdrawal got pushed to their system, but Betway says its paid. This is a serious concern as no funds have been released to myself and its been over a week. I really do like utilizing this app, but no customer should have to chase their withdrawals, especially when our deposits always work I have obtained my bank statement for this period to aid in this process but still have not heard from Betway. Imagine not getting the money that you earned. Not right
paul gellatly
17 November 2021
Comment from uk.trustpilot.com
Worst casino site around company must make 99% of profits on this site as rigged as hell! No teasing on this site just steals your money as no matter what you play you will never get a win! Usual cpl of nothing wins but basically sit and watch your money get stolen without even hunting at a chance if you winning occasionally! Appalling
John
17 November 2021
Comment from uk.trustpilot.com
FRAUD!!! BETFAIR STOLE MY MONEY. THEY BLOCKED MY ACCOUNT AND DO NOT MAKE A REIMBURSEMENT OF THE MONEY THAT I HAVE IN MY ACCOUNT!!
Lynn
17 November 2021
Comment from uk.trustpilot.com
Never have a problem with QuinnBet, always good service.
Sarah
17 November 2021
Comment from uk.trustpilot.com
This site is a Scam and also it made me realise I am dumb to spend my hard earned cash on a website that just scams you. I was playing roulette and my number came through and I would have won 3500 but instead a message comes bet rejected after saying bet accepted . So I need to stop gambling full stop . I might as well give my hard earned cash to a random guy on a street. Thats what we are doing when gambling on these stupid sites. Just the thrill of chasing money.
Oz
17 November 2021
Comment from uk.trustpilot.com
I don't normally bother with reviews but this company really are on another level when it comes to lacking manners and being totally ignorant. All live chat seem capable of doing is demanding your bet ID even when it's not relevant.I will bet elsewhere. Maybe they'll improve their attitude when they lose customers
JH
17 November 2021
Comment from uk.trustpilot.com
Dirty disgusting disgrace of a bookmaker.. opened account placed bets all good.. then I didnt bet for a week and then they send me 20 free Spins so I logged into play them.. less than 30 minutes later an email comes saying I now have restrictions on my account and can no longer opt into any kind of promotion Disgusting.. no wonder so many people hate this company... scum of the earth
Steve
17 November 2021
Comment from uk.trustpilot.com
Allowed me to place a 6 fold bet this evening then 10 mins in 1 selection goes void when i have checked the match played yesterday so i should never have been able to place it and it shouldnt of been displayed on site go into live help by the time ive got past the bot and speak to some one there said we will void the full bet for you it voided for a few seconds then came back on now how conveniently no one available in chat talk about a drastic service daylight robbery
john
17 November 2021
Comment from uk.trustpilot.com
Have some OK sports promotions but stay away from their casino games. Play like they are totally rigged seen some crazy number sequences like a number you haven't got coming out on the roulette 6 out of 7 spins they just laugh when you complain saying its bad luck. If it was the other way round they would void the game and say malfunction. Make your own mind and use your common sense leave their games well alone
Sammy
17 November 2021
Comment from uk.trustpilot.com
Awful site, games are so rigged and you'll never get any bonuses or feature Another crap con of a site
Stevirobbo
17 November 2021
Comment from uk.trustpilot.com
I only gave this company one star because honestly I couldn't give zero. The online casino is a joke and if you just want to waste your time spending money with no returns play on this casino. They consistently play you by making you wait for any bonus's for at least half your waged money then give you bonus's for next to nothing an example of this is.... Start 100 you start playing and might get a 4 to 5 win (play with 1 a spin) you get a lot of little 6p or 20p or 50p wins which are all losses but it feeds you the fact they are wins (they go towards your win count) and when you get down to nearly 33% of your balance they give you a bonus and it pays you say between 1 and 35 most times on the very rare occasion it might pay you 60 I am basing this on multiple games like book of dead , legacy of dead, king kong cash etc the popular games. then it just dead spins out time after time this happened in the 2 months I investigated this site. So don't waste your time or money on this casino there are better ones out there and since they took away the auto spins on all sites it has just gone crazy bad with no wins in over two months on this site, but the computer algorithms will show 1.60 bonus's as you got a bonus and I will tell you this I got 2 bonuses on the run where it paid zero amount (piggy bank bills) and it took over 100 to get them which some people might say well that's gambling... no that's ripping people off. They should pay minimum amounts for bonus's and make it fair time to get them otherwise what is the point in getting bonus's which is what people play for. Take my advice people and stay away from this site and ladbrokes as they are the same online company paying you winnings and taking your money. This is a scam online by these company's so you have been warned and I hope the gambling commission investigates them properly.
david walker
17 November 2021
Comment from uk.trustpilot.com
Bet365 Got to be the worst betting app going, always down and Won't let you login, all the money Bet365 make and can't sort their rubbish app out ???
David
17 November 2021
Comment from uk.trustpilot.com
As soon as you win a few bets or place higher bets they cancel promotions and stake restricted you. Garbage bookie
Diana S
17 November 2021
Comment from uk.trustpilot.com
Wouldn't even bother giving it 1 star! It's all take take take, you'll never win, and there's never any promotions for existing customers
Brian
17 November 2021
Comment from uk.trustpilot.com
Great website, odds are good. Their enhanced specials make them better than rivals
PM
17 November 2021
Comment from uk.trustpilot.com
Intuitive site and working just as expected. Really like the no fee Saturdays.
Jake
17 November 2021
Comment from uk.trustpilot.com
THE WORST FIRM i EVER DEALT WITH IN MY LIFEThe fact they dont respond to reviews on here says it all
Marco Machine
17 November 2021
Comment from uk.trustpilot.com
I been a customer with paddy power more than 2 years and I need to say is not a very good experience being their customer, I noticed more Im loyal and more they treat me badly, I play lots of their promotions more than 200 hundreds along I been with them and most of them I dont win anything, theyre saying I didnt win this time but the one I win I always get the last price, I asked them many times how this promotions draw works but they can never tell me how or who Decide who gets the first price or last or nothing. I thought very highly of them in the beginning but now is just a big disappointment. I used get a bonus every Wednesday now is been more than 3 months I dont and every time I contact them theyre saying try next week. I been so loyal to paddy power but I feel theyre taking the P..s especially when Im a VIP customer but they dont treat me like one far from that. I told them if I go to a casino and Im VIP I get free meals or tickets for a show or a night in the hotel . If I was an online Casino owner and my customers are VIP I treat them like one and make sure theyre happy!!
Carly
17 November 2021
Comment from uk.trustpilot.com
it is unbelievable that we are allowing gambling commission and william hill to keep stealing users money! this only demonstrates how corrupt the gambling industry is!! i have only found one company so far, who helped me get my money back after william hill refused today out my winnings and return my deposit. thisisgambling.com they are doing everything the gambling commission should be which is protecting customers and preventing crime!
Betway support
16 November 2021
Comment from uk.trustpilot.com
Hello Guys who facing problem of withdrawl and deposit and account lock plz telegram us we will help u 24/7 plz guys don't be frustrated of any problem we will solved your problem soon plz be positive plz send us your queries on telegram...please telegram us @betwaysupport
Christopher Steele
16 November 2021
Comment from uk.trustpilot.com
This company closed my account because I was not meeting 'responsible gaming requirements' they claim they use to prevent 'problem gambling'.Sure, I've stepped up my gambling this week, but that was due to the darts tournament.I'm not exactly loaded, but I do have an household income of well over 67k a year, so I don't think betting 90 is the end of the word, nor implies I have a gambling problem.It appears this site upsets quite many people in one way or another. I tried to contact them but they no longer respond to emails and you have to use a FAQ section which is useless.As a note, the odds on darts were great which is why I used the site. I suppose I'll use another company. One that actually has an email or chat function.[Edit] Oh wow, after reading recent reviews (which are almost all 1 star) seems I dodged a bullet with this company
Mark
16 November 2021
Comment from uk.trustpilot.com
Fantastic support from the on line chat who sorted my issue with speed. Also, great app, use it daily.
kelly
16 November 2021
Comment from uk.trustpilot.com
The usual game i play has been back on site 3 deposits on this and only a 40p win??? Really. Seems being of the site the RTP is 0.
James
16 November 2021
Comment from uk.trustpilot.com
The welcome bonus is definitely rigged. 200 spins at 10p. So basically 20 pound spent on the slot for 4.40 win. Thats an absolute joke. You can play the game on any other site out their and you will see for your self that its been rigged. Its either rigged or the RTP is like 25%
Dan
16 November 2021
Comment from uk.trustpilot.com
Couldnt give one star otherwise I would, be greatful even got one. Deposited on paddy power, won some money. When I withdrew my account was suspended. All ID given to them as they requested, account verified yet 3 weeks later my account is still suspended with no communication what so ever. Customer service is a load of rubbish and they cant even help. Would avoid paddy power at all costs as they will just take your money and suspend your account.
BigAl
16 November 2021
Comment from uk.trustpilot.com
Would give 10 stars if possible. Great range of slots and really good customer service. One of the most important things about this casino is you can trust the withdrawal system. Once you're verified you are verified! None of that sending endless verification documents through like so many casinos do - all with the intent of slowing down payments and making you spend your winnings. This site doesn't mess around and the withdrawals are super quick. Definitely recommend if you want to enjoy your spins knowing that your winnings will actually arrive. I'm sticking with BetVictor!
paul
16 November 2021
Comment from uk.trustpilot.com
very good inpressed
Alison
16 November 2021
Comment from uk.trustpilot.com
Still as vile as ever I see!!!! Don't waste your time or money on this site,it's ALWAYS over is seconds & no fun AT ALL. You've had enough of my money,its a shame I cant put screenshots on here,I'm happy to prove how bad they are ???????????
Alex Lawson
16 November 2021
Comment from uk.trustpilot.com
Easy to use, quick in payouts. Worth giving them a try
Sandra Ogle
13 October 2022
Comment from uk.trustpilot.com
Worst ever online casino i won $2000 i sent my documents and no reply i tried chat but same old story over and over i don't think i will see a cent don't trust this site at all stay well clear.mr play casino u rip offs
Worst ever online casino i won $2000 i sent my documents and no reply i tried chat but same old story over and over i don’t think i will see a cent don’t trust this site at all stay well clear.mr play casino u rip offs