Netbet Review

Mike assisted me with very professional attitude,he looked into my issue within a minute, explain the situation. Despite my error still was able to assis me with bonus with additional reminder about terms&conditions. All together it took less than few minutes. Highly satisfactory service! Perfect addition to your support team!

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Enjoying the games quality staff quick response

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Player return for me is beyond abysmal have constantly emailed support for an explanation and invited them to contact game provider 20p roulette for a full investigation. They just reply the usual lazy copy and paste all games random. I feel they are laughing at their customers only way to stop been a victim of their games is to close your account

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This game is a joke ruined my Xmas fully don’t spend no money on this app

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NetBet has been my go-to online casino for years. I love the wide variety of games, especially the live dealer options. The platform is user-friendly and the payouts are always quick. I’ve never had any issues with customer support either

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First class service and easy to sort issue

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Not a great experience for me on netbet. Registered and deposited with no problems. Won enough for a withdrawal. Was asked for bank statements and provided them. Withdrawal was made 09/12/2024Received an email advising me that I already had an account on the netbet site and that my account was now closed. I had no recollection but after searching my emails found details of an account in 2015. An account from 9 years ago that is not even in use yet they close the account with pending withdrawal. No response or reply to my emails. 4 days and no withdrawal no communication not great service at all x

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I spoke to Max online and he was so very helpful. He answered my questions straight forward and didn’t keep me waiting like some other sites do. Thank you

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Netbet is an amazing casino site one of the best to be honest the games are great and fair,Got a max win on a 50p bet on fish eye slot 5,000 pound OMG just made my Christmas that much better So once again thank you net bet and all the team merry Christmas 🎅

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Been a customer about 6 months and my advice would be don’t bother with them. Bonus offers re sports and casino are very poor and although they will argue their games are random and tested the payout compared to other sites just does not compare or even add up not even close to be fair. Can’t see any pros to them but quite a few cons

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Agent was extremely helpful and knowledgeable, thankyou

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Had trouble getting winnings sorted out great highly recommended

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Very poor overall. Very poor casino and sports bonuses in my view compared to other comparable betting sites. Horrendous payouts from my experience on games have raised it numerous times but they laugh complaints off no matter what ridiculous scandalous outcome occurs always just respond with cut and paste all games are random response. Really needs to be a sensible conversation re their games and a fully objective thorough independent investigation of them in my opinion from my experience. Pros of the company are they are excellent and very effective at taking deposits and money off customers.

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Great customer service and fast response time

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They were very quick to come back toe and sorting an issue that was on my part.Very friendly

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I had a great experience with the support team, especially one of their agent Max, he helped me with my problems recently quickly!

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Customer service great and very helpful

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I like the site but promotions are scarce, and the play is cheap, winning low-paying symbols, and too many high-value near misses, to be completely honest, there’s barely any difference between the entirety of the industry, and here, especially when you’ve got the gambling suppression being the bodyguards for the gambling businesses until they are devolved, the priorities are going to stay with them and their criminal finances.

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I contacted support about not receiving my offer and even though I thought I opted into the offer it was a different offer. They understood and gifted me the free bets even though never opted into the correct offer. The support are great and will count on them to sort any issues I have in the future. Top work from them.

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So after begging for 3 days for my winnings they refused to give me I eventually had to explain to them that legally they had to release my funds and that they can’t legally ask for ID after you attempt to withdraw your winnings I finally got them, I understand there is process to go through but to demand keep sending in documentation is a disgrace after it was all correct the first time. Will never be using this casino again.

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Really helpful very impressed

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Avoid at all costs. Made an account with these in Feb started using a few weeks ago. Had some decent enough wins with them and always had the money within 8 hours or so. What has been recently happening during mid session they will start rejecting your bets over a certain level. This has happened on numerous days and different occasions. I deposited £53 today was fortunate enough to get up to £185. Then back down to £100, I put an £85 bet on red live table which landed on 18 red bet rejected. Again on black which landed on 31 black again rejected then another £50 bet same area which landed again rejected. Then I tried £30 bets which were smaller and they started accepting them but because the section I played had passed it resulted in me loosing. This in the last few days has cost me a fair amount. When I go to complain I am greeted by Max who could do nothing for me but tell me this is safer gambling regulations even though my account holds no restrictions. £85 is not breaking the bank is it. If I make a deposit I understand what my limit is to loose. When A company rejects bets mid session it is bare face cheating. Complaint registered and I will be taking it further with the necessary people. A full refund should be offered as this is not standard practice. Plus slots don’t pay had 5 bonuses 50p or higher highest amount I got was £22OVERALL AVOID, one to add to the ban list.

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Fast they reply quickly and mike does a fantastic job

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Fast response, happy with the site always. Great games and customer service always

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do some decent promotions. Mike from CS was very helpful and gave me a free bet when enquiring about something else. very kind

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Awful website. Won’t allow barely any features or bonuses on the games. Just a total waste of time and money.

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There was an error with my sign up bonus, but got on to live chat and they fixed it straight away

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Very good casino.Customer service very efficient.1st withdrawal takes 15hrs After that its easy… won twice 500 x multuplier last night. After winning a good bit on normal roulette

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Chat advisor Luke was great. Really helpful an easy to understand. Would recommend to other people who have trouble or stuck on this site

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Should have read reviews before going on this site. Won’t let me withdraw but happy for me to put more money in. Do NOT TRUST THIS COMPANY DO NOT PUT A PENNY IN THIS SITE. disgusting horrible company who just take your cash and won’t pay out. I’ve used so many sites where I don’t need to upload documents and this site on the first go ask for them. Shocking. I won’t ever deposit another penny in this money grabbing con site. STAY WELL CLEAR. Just look at the reviews and you know what kind of company this is. Really should have read reviews before I deposited…I feel sorry for anyone who thought this site would be fair. I also feel sorry for anyone who doesn’t read the reviews like I did before depositing. Terrible site.

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Very happy with the service I received from Kathy on the chat option. I had an issue with my account and she fixed it immediately and was very polite and helpful.

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S h I t site just opened account within seconds they bocked it w a n k e r s

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When I noticed a problem with my withdrawals I got in contact with the support team and everything was sorted very quickly. Staff very helpful

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Free bets expired but they credited them back

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Sent statements,not good enough,driving license,bank card.takes 3 days to withdraw £37.00I’m not an imposter

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Very helpful

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more games, smaller wagger

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Please do not use this site. One of the worst casino. Only deposit no withdrawal.Documents all provided. Received 50 free spins for all documents being processed though (you have to laugh or you’ll cry) and then what?? – they closed the account. Terrible service, terrible casino.

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Resolved my problem and very helpful

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Excellent work, thank you

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Best fast and simple response

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Got to be the worst casino I’ve ever played at deposited a few times on here and never got into a bonus game

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Needed help was very quick and helpful

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Spoke with the wonderful Christina , issue was resolved on spin bonus and was done in real time. highly recommend

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Excellent customer service and speedy withdrawals, great selection of games

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Joined as they were doing an offer of free spins on deposit of £10. Played my 25 and it gave me another 25. Pressed and charged me £5 for the privilege! Complained to Max in their customer service and very unhelpful. Account cancelled and would advise people not to join this site. Feel robbed!

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The greatness of playing all the different slots

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Great range of games. Easy to navigate. Plenty of bonuses. Overall haf to say I personally would recommend net bet. Very fair and payouts never a problem

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The Adrian manager is the best one !! He know how to deal with the customers

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I did transfer to them £20 to bet for some UFC/KSW fights over weekend. Couldn’t put a single bet, as some errors appeared every time I tried to buy some bets. Now i want to get my £20 back by transfer and after waiting over a week, just get a message that, they have to see my Bank statements, what are u a freaking mortgage lender?? Shove those £20 in your scamming as*es. Avoid Avoid Avoid!!!

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