Netbet PLAYER REVIEWS(1227)
David
18 January 2025
Comment from uk.trustpilot.com
Very helpful and quick response
J Milligan
18 January 2025
Comment from uk.trustpilot.com
Shortly after I sent a message regarding a problem I had with placing a free bet, I was contacted and a solution suggested. This worked. I then received a polite follow-up asking if I required further assistance. I felt the they went the extra mile to help me.
Pippa Evans
15 January 2025
Comment from uk.trustpilot.com
100 percent trusted Max sorted my free spins
Jaroslaw Kowalewski
15 January 2025
Comment from uk.trustpilot.com
Friendly Online advisor ( Christina) helped my solved my query quickly,answered all my questions.
Emz CG
14 January 2025
Comment from uk.trustpilot.com
This site is really good. The only issue I had was after a couple of days waiting for my first withdrawal, I used the chat and asked when it would be done. I received great help and it was done a couple of hours later and since then, withdrawals have been really fast, always the same day. Good rewards and fair bonuses. Top marks from me.
Glenn Reed
08 January 2025
Comment from uk.trustpilot.com
Great help and quick to resolve my issue, would highly recommend using this site
Jack
05 January 2025
Comment from uk.trustpilot.com
Genuinely liked the site overall but they’ve now put a deposit limit on my account which is a £11 a week.I didn’t ask them to do this, they forced me into filling out a questionnaire about funds, which I'm not going to accurately disclose, because I don’t like anyone but myself to know exactly, what I earn, how much I have etc etc.Very strange experience.Anyways I’ll take my business elsewhere.
Stacey Cooney
04 January 2025
Comment from uk.trustpilot.com
Would just like the thank netbet for my hassle free withdraw after pumping my last £700 in and take a huge gamble down to my last £20 I finally came out 1290£ I took it straight away and was in my bank in 21 hours after providing the 3 documents they kindly asked for ! I have played many many sites and non have had a service as fast and hassle free ! So thank you . And good luck everyone
George Jackson
04 January 2025
Comment from uk.trustpilot.com
It took two attempts to get through, then I waited 4 minutes for a colleague and they could not help.The other staff had gone home?It says your staff are available 24/7!All in all, a wasted 22 minutes, as is the norm when dealing with customer service on gambling sites!
Am the real
04 January 2025
Comment from uk.trustpilot.com
Got a good bonus on big bass and won then went on Gold blitz blazing bison with £300 roughly the game session said I'd spent only £111 on gold blitz blazing bison but my balance was only 60p so I got robbed out of nearly £200 will update if they respond to my email look through my recent games and how much spent and refund me maybe a glitch I don't think it was deliberate but time will tell.
Ben Bradford
01 January 2025
Comment from uk.trustpilot.com
Christina sorted out my enquiry quickly and efficiently highly recommended Netbet customer service. Thank you 😊
CRISTIAN DAMSA
31 December 2024
Comment from uk.trustpilot.com
Scammers, do not use this site.Last few sport bets didn't give me Cash Out anymore.Guys play on Bet365 and they will always give you Cash Out til last minut,I don't know why i bet on this site again but this is my last time.I will share this with my followers.Stay away from this site.Con artist
Sonny
30 December 2024
Comment from uk.trustpilot.com
Do NOT use this site absolutely scam of a site won money over 2 weeks ago and they still have not paid me out becuase they have said I sent a invalid document which I didn’t av had no emails no nothing I will make sure everywhere knows about this site and to not use them
Callum
29 December 2024
Comment from uk.trustpilot.com
This casinos win to loss ratio is ridiculous no matter how many spins u have u very rarely if ever seem to hit bonuses and when u do they very often aren't even 20 times the original steak odds are heavily stacked against u as they are on most sites but this is probably the worst I've encountered
Mark Skyers
28 December 2024
Comment from uk.trustpilot.com
Lost confidence in regards to there not being any other issues.
John
28 December 2024
Comment from uk.trustpilot.com
My experience of them are their online games 20p roulette are very poor don't seem to play like other sites re payouts doesn't quite seem right in my personal experience compared to other sites. Seem really poor with re bonus always huge turnover requirements. Sports bonuses are also abysmal. I really cannot think of 1 positive reason to open an account or keep my account open
customer
27 December 2024
Comment from uk.trustpilot.com
Been on 3 days deposited 150 on eye of Atum and got on the board 5 times each time won no more than £2 but spend £30 each time to get on the board worse casnio that i have played on would not recommend this site seems they just like to take your money
S n
27 December 2024
Comment from uk.trustpilot.com
As all gambling casinos go very unlucky after deposit £100 no bonuses on fisherman's bass .probably the worst casino I've tested .so after reading this u have no reason to moan if you decide to waste money here .they will reply to me as all gambling casinos go saying they are governed by the gambling commission and say there sorry for my loss but you will never be at a computer who's job is to profit and not be at loss
Anthony
26 December 2024
Comment from uk.trustpilot.com
Luke was very helpful for customer support, friendly!
Sam
26 December 2024
Comment from uk.trustpilot.com
Good communication Good site and offer good free bets
Stefan Varga
25 December 2024
Comment from uk.trustpilot.com
a mess, don't waste your time and money on this mess, I lost my money at this casino, I'm not sorry in the end, gambling games are like that, yes, I OBSERVED SOMETHING SERIOUS THE GAMES ARE MONITORED BY SOMEONE DEZENPLU WHEN I GET A SPECIAL, AN ERROR MESSAGE APPEARS, this means that you have no chance to win, I'm an old player and I know the game elsewhere, believe me
Table Cloth
23 December 2024
Comment from uk.trustpilot.com
Still waiting on my withdrawal money for 2 days. And they have blocked my account this morning. Avoid this site
James Koranteng Ababio
23 December 2024
Comment from uk.trustpilot.com
The customer service are quick to answer and generous
Customer
22 December 2024
Comment from uk.trustpilot.com
I understand you win some - you lose some. You'd think it would be 50/50 but I have a 100% loss rate on net bet. Deposited £10 for a £7.50 bonus, wagered 10ps and didn't get a single bonus round. ??? Are they turned off or something? No scatters no pay outs £17.50 gone in 10 minutes again.
Debbie Burns
21 December 2024
Comment from uk.trustpilot.com
Customer service are lovely! Very quick to assist and friendly. Fair offers, good amount of games to choose from. Have had a couple of good wins. I recommend playing here. A site you can trust.
Barry McK
21 December 2024
Comment from uk.trustpilot.com
Overall solid casino. There are a ton of games but I had some minor glitches with games closing on me now and again. Not terrible as progress is always saved.Hit a 200x bonus on a £2.50 bet which made up for my initial couple hundred quid of losses. In the end made a few hundred quid - the people complaining about losing and rigged/scams/etc. are likely just the normal degenerates who can’t handle when they lose! Deposit with Apple Pay was easy, my withdrawal is pending, if it takes more than 24 hours I’ll come update.
Artorie
21 December 2024
Comment from uk.trustpilot.com
Compared to other casinos NetBet seems to have a very efficient verification process. They still do require the same documents as all the others but accept perfectly good documents without any fuss, which is a nice change to the recent verification processes I experienced elsewhere.I had never heard of NetBet until a friend recommended them to me but was surprised by the sheer amount and variety of games on offer and the layout and functionality of the website in my opinion is the best of any casino I have played with.The only disappointment I have so far is with the withdrawal times, which seem to be absurdly long. Why is it not possible to have instant withdrawals for fully verified accounts like what other companies offer. Having long withdrawal times along with the ability to cancel withdrawals just always seems to me like a shady tactic that casinos use in the hope that people reverse the withdrawal and end up losing it again. Instant withdrawal times are a big factor when deciding what casino or game I am going to play on.Aside from withdrawal times, absolutely would be a 5 star rating.
Henry
21 December 2024
Comment from uk.trustpilot.com
Brilliant customer support i had my withdrawals sped up by Mike, i also hit £130 on a 20p spin on my first 10 spins! probably just got lucky but im having a very positive experience with the casino currently
Kathryn Denise Sanders
21 December 2024
Comment from uk.trustpilot.com
Advisor very helpful. And resolved my issue quickly.
Adrianna Swigon
20 December 2024
Comment from uk.trustpilot.com
Mike assisted me with very professional attitude,he looked into my issue within a minute, explain the situation. Despite my error still was able to assis me with bonus with additional reminder about terms&conditions. All together it took less than few minutes. Highly satisfactory service! Perfect addition to your support team!
Dobrin Lambov
16 December 2024
Comment from uk.trustpilot.com
Enjoying the games quality staff quick response
John
16 December 2024
Comment from uk.trustpilot.com
Player return for me is beyond abysmal have constantly emailed support for an explanation and invited them to contact game provider 20p roulette for a full investigation. They just reply the usual lazy copy and paste all games random. I feel they are laughing at their customers only way to stop been a victim of their games is to close your account
Dominic Graham
16 December 2024
Comment from uk.trustpilot.com
This game is a joke ruined my Xmas fully don’t spend no money on this app
Paweł Pacanowski
16 December 2024
Comment from uk.trustpilot.com
NetBet has been my go-to online casino for years. I love the wide variety of games, especially the live dealer options. The platform is user-friendly and the payouts are always quick. I've never had any issues with customer support either
Jason Barton
13 December 2024
Comment from uk.trustpilot.com
First class service and easy to sort issue
merrisa Jawando
13 December 2024
Comment from uk.trustpilot.com
Not a great experience for me on netbet. Registered and deposited with no problems. Won enough for a withdrawal. Was asked for bank statements and provided them. Withdrawal was made 09/12/2024Received an email advising me that I already had an account on the netbet site and that my account was now closed. I had no recollection but after searching my emails found details of an account in 2015. An account from 9 years ago that is not even in use yet they close the account with pending withdrawal. No response or reply to my emails. 4 days and no withdrawal no communication not great service at all x
Charlotte Heggarty
12 December 2024
Comment from uk.trustpilot.com
I spoke to Max online and he was so very helpful. He answered my questions straight forward and didn’t keep me waiting like some other sites do. Thank you
Michael Duffy
11 December 2024
Comment from uk.trustpilot.com
Netbet is an amazing casino site one of the best to be honest the games are great and fair,Got a max win on a 50p bet on fish eye slot 5,000 pound OMG just made my Christmas that much better So once again thank you net bet and all the team merry Christmas 🎅
John
11 December 2024
Comment from uk.trustpilot.com
Been a customer about 6 months and my advice would be don't bother with them. Bonus offers re sports and casino are very poor and although they will argue their games are random and tested the payout compared to other sites just does not compare or even add up not even close to be fair. Can't see any pros to them but quite a few cons
Michael Taplin
10 December 2024
Comment from uk.trustpilot.com
Agent was extremely helpful and knowledgeable, thankyou
Charley
10 December 2024
Comment from uk.trustpilot.com
Had trouble getting winnings sorted out great highly recommended
John
09 December 2024
Comment from uk.trustpilot.com
Very poor overall. Very poor casino and sports bonuses in my view compared to other comparable betting sites. Horrendous payouts from my experience on games have raised it numerous times but they laugh complaints off no matter what ridiculous scandalous outcome occurs always just respond with cut and paste all games are random response. Really needs to be a sensible conversation re their games and a fully objective thorough independent investigation of them in my opinion from my experience. Pros of the company are they are excellent and very effective at taking deposits and money off customers.
Dawn Shaw
09 December 2024
Comment from uk.trustpilot.com
Great customer service and fast response time
Emma Smith
08 December 2024
Comment from uk.trustpilot.com
They were very quick to come back toe and sorting an issue that was on my part.Very friendly
Mihaela Oprea
08 December 2024
Comment from uk.trustpilot.com
I had a great experience with the support team, especially one of their agent Max, he helped me with my problems recently quickly!
Dave W
06 December 2024
Comment from uk.trustpilot.com
Customer service great and very helpful
Emma
05 December 2024
Comment from uk.trustpilot.com
I like the site but promotions are scarce, and the play is cheap, winning low-paying symbols, and too many high-value near misses, to be completely honest, there's barely any difference between the entirety of the industry, and here, especially when you've got the gambling suppression being the bodyguards for the gambling businesses until they are devolved, the priorities are going to stay with them and their criminal finances.
Alexander Burns
04 December 2024
Comment from uk.trustpilot.com
I contacted support about not receiving my offer and even though I thought I opted into the offer it was a different offer. They understood and gifted me the free bets even though never opted into the correct offer. The support are great and will count on them to sort any issues I have in the future. Top work from them.
Daniel Cormack
04 December 2024
Comment from uk.trustpilot.com
So after begging for 3 days for my winnings they refused to give me I eventually had to explain to them that legally they had to release my funds and that they can’t legally ask for ID after you attempt to withdraw your winnings I finally got them, I understand there is process to go through but to demand keep sending in documentation is a disgrace after it was all correct the first time. Will never be using this casino again.
Rolland Desautels
19 January 2025
Comment from uk.trustpilot.com
Christina the agent was really helpful. She quickly sorted my problem. A fantastic service.
Christina the agent was really helpful. She quickly sorted my problem. A fantastic service.