Netbet PLAYER REVIEWS(1148)
Luke
17 November 2024
Comment from uk.trustpilot.com
Great new app, promos are very good and customer supports is very good 2 main reasons for 4stars. Doesn’t have the same amount off markets or a full list off USA racing which I use a lot but definitely good promos and support very fast to reply
James toy
16 November 2024
Comment from uk.trustpilot.com
I won on £5 bet builder 4 times and the thing never works I keep speaking to a guy called luke as he kept sending me back and forward to keep trying on app when the bet builder don't work it stress the he'll out of me if you speak to someone don't speak to this guy as he takes you for a ride
Aodhan Patrick Harney
15 November 2024
Comment from uk.trustpilot.com
All good great service
Unsatisfied Customer
14 November 2024
Comment from uk.trustpilot.com
They asked for my review and here it is. I have been waiting for a payout since about 5 days ago after I played and played here. The RTP is also low compared to other bet sites. This particular site has traumatized me to stop betting altogether. I have therefore taken my money to Solick Unity to be used for good. If you do not have money to burn, do not gamble it here
Clare
13 November 2024
Comment from uk.trustpilot.com
Absolutely awful trying to get withdrawal the wait times are absolutely disgusting no one emails back to let you know told completely different times constantly!
Consumer
12 November 2024
Comment from uk.trustpilot.com
I deposited £900 on roulette and I won £2738,I withdraw the money,next day I deposited £600 and I won £2500,I withdraw the money but third day I want to play but what I saw the message,you set your deposit limit £80 a week ,truth is this I never set the limit,its more w2 week, can’t deposit even £80 now,if you won the money they block you or they set your lower limit,so you can’t play and win the more money.
John
11 November 2024
Comment from uk.trustpilot.com
Think very long and hard before you gamble with this company. I have tried to give them the benefit of doubt with their games even making allowance for extreme probabilities both ways but I feel their games just cannot be trusted to play like other sites. My RTP is pathetic compared to other sites. Would suggest you ask them for your RTP on all games. Can't be bothered to complain to gambling commission best solution is to not play their games trust your instinct. I have even played low Stakes just out of research to see how terrible their games without losing too much money and its crazy. Will offer garbage promotions to hide how terrible their games are to get you to waste more money with no chance of ever meeting turn-over requirements
Ian Finch
10 November 2024
Comment from uk.trustpilot.com
Great service
Eve
10 November 2024
Comment from uk.trustpilot.com
Good the person serving me was wfficient
Jordon Dawes
08 November 2024
Comment from uk.trustpilot.com
So far so good. I am awaiting my £100 withdrawal, I contacted customer services to confirm this was being processed. Very fast response, advised will be the next 24-48 hours and the site seems to run very fast. I will update on here to let you know the withdrawal process and if this was done when promised. But overall happy to keep using this site again.
gary
07 November 2024
Comment from uk.trustpilot.com
Christine help me today. Understood my query and found a resoloution. Netbet FTW
Craig Mason
06 November 2024
Comment from uk.trustpilot.com
Very polite and helpful thankyou Michael you have a good night
Shane Nutt
05 November 2024
Comment from uk.trustpilot.com
Total con, I won £74 on a bonus and got it up to 300 which mean I should be able to take out after the 74 but I couldn't and then it canceled my bonus and I lost the lot, Total con
Samuel Smith
04 November 2024
Comment from uk.trustpilot.com
Great site and always very friendly, would recommend.
Lewis Oldfield
04 November 2024
Comment from uk.trustpilot.com
Great customer service helped me with a mistake I made ona bet.
James toy
04 November 2024
Comment from uk.trustpilot.com
Good site no problems very helpful customer services but the withdrawl should be a bit quicker they should work on that .
Chris Linton
03 November 2024
Comment from uk.trustpilot.com
Wouldn't even give them one star..put bet on bare knuckle boxing and the amount they would let you bet was pitifully.wouldnt even let me bet a £80 stake that would have returned just over £200.Takes ages to withdraw your funds and their casino is just shocking.Again for first impressions I'd never use them again.stay away that's my only advice to others.
Raul Sarai
02 November 2024
Comment from uk.trustpilot.com
Top class Customer Service:Had an issue with placing a bet and not receiving the free offer that they had as a promotion on their website. Was assisted promptly by Kathy from customer support and was credited the missing amount immediately. Website looks polished and the odds offered are extremely competitive. Definitely looking to do further business with them.
OP
02 November 2024
Comment from uk.trustpilot.com
Really is to communicate with, fast service and a well respected worker.
Christos Kattou
01 November 2024
Comment from uk.trustpilot.com
Amazing online casino just need to upgrade on the slots
KC
01 November 2024
Comment from uk.trustpilot.com
Michael very helpful!
Geraldyn Foley
30 October 2024
Comment from uk.trustpilot.com
Customer service on point ...After entertaining yourself any query they have a great sense of humor .Fair plays aswell Give it a go
Grzegorz
30 October 2024
Comment from uk.trustpilot.com
Even playing for 10 pence I lost 100 pounds it literally does not give you anything scammers advertise new games that you literally cannot win anything they make money by robbing you then they build more casinos to make a fortune in one word scammers thieves
david silvester
29 October 2024
Comment from uk.trustpilot.com
Signed up to this company, deposited some money then when it came time to withdraw, I could not get any response from them so I have had to give up on the money I had left with them. Very poor support, no reply at all.
Lee Sutton
27 October 2024
Comment from uk.trustpilot.com
Very helpful and when I made a mistake they credited me anyway
SM
25 October 2024
Comment from uk.trustpilot.com
I would give 0 stars if it was possible. Absolutely disgusting company, refusing to let me withdraw MY MONEY that is not even related to winning a bet, unless I explain to them the reason why I want to withdraw?? This is after 3 separate conversations with customer service asking why my simple withdrawal request has been 'pending' for FIVE days.AVOID AVOID AVOID will try and keep your money.
T Miller
25 October 2024
Comment from uk.trustpilot.com
Customer service is fabulous and super fast at clearing up queries
Lizzanne Peralta
25 October 2024
Comment from uk.trustpilot.com
Super helpful and friendly.
Amanda Thompson
25 October 2024
Comment from uk.trustpilot.com
Very quick and helpful response from customer services on live chat
Patricia Lonsdale
23 October 2024
Comment from uk.trustpilot.com
Efficient response to query and very helpful and polite.
Daniel
22 October 2024
Comment from uk.trustpilot.com
Dealt with problem promtly. Easy communication
B Holland
22 October 2024
Comment from uk.trustpilot.com
Immediately helped my situation, which I didn't understand and offered me a free bets as well, great customer service. Fast and effective.
mr bloggs
22 October 2024
Comment from uk.trustpilot.com
Dont use PAYPAL , they will block the use of said app . This has nothing to do with netbet.Anyway , netbet has stopped me from withdrawing from there site , even though they have my account details . i can deposit without any problems but cant withdraw , this is incredbly frustrating . there excuse is that there a glitch in there system. they are asking for bank details via an email ( very dodgy ) . i am not keen in post a email with my bank details , i have already told them this , yet they keep asking for the details to be emailed to them .is ther any other way to reset my account and withdraw my winnings?apart from that netbet is possibly one of the best sites on the net.
Jack
19 October 2024
Comment from uk.trustpilot.com
Worst company to deal with. Staff don’t know what day it is. Shut these stealing cowboys down 👌
Gg
18 October 2024
Comment from uk.trustpilot.com
Great service
Brett
16 October 2024
Comment from uk.trustpilot.com
Very pleased with the help received today from Christina! Informative, clear and helpful in regards to my query.
Karly Cox
15 October 2024
Comment from uk.trustpilot.com
Sent in my verification document About 10 times now Still being told that they can’t verify me And just keep sending them in Still waiting on my withdraw
Km
15 October 2024
Comment from uk.trustpilot.com
Really helpful
John
14 October 2024
Comment from uk.trustpilot.com
Pretty poor overall games play like all compensated and bonus re casino and sports poor compared to other sites would look elsewhere for a gaming provider to be honest
Vicky savage
13 October 2024
Comment from uk.trustpilot.com
Very helpful at all times, all round very good betting app
Susan Barker
12 October 2024
Comment from uk.trustpilot.com
I'm still waiting for 300 after 8 days n no 1 wants to help I'm fuming but they willing to let me deposit
Danny
12 October 2024
Comment from uk.trustpilot.com
I do enjoy the site & games they have, but ive not played as much last few months, i don't play high stakes and only deposit £10 here and there but i just seem to always lose, they have loads of promotions, But literally the last 4-5 times i used a deposit bonus for so many spins they have literally paid out a few penny's, every time I've played "The millions of Starburst spins" were you deposit & wager a minimum of £10 you get to spin a wheel were you can win upto 500 spins, i know exactly what im gonna win.. 10 every time its 10 spins and you win 30-45p.. i had a offer deposit 10 get 35 spins (forget what game it was on) and i did and played and won like 78p of 35 spins! it's been the same now for a while any promotions i deposit and wager & get whatever spins pays absolutely nothing! It just seems a continuous thing, deposit always end up losing it and then you win the Smallest amount of spins and win pence! And also the Vault i honestly don't get it, ive literally bought 15 vault tokens which cost 1000 net points for 1 token, and guaranteed play 15 round's and you will unlock it once and give you 500 netpoints (not even enough to buy 1 vault token).Plus the players club you have to maintain each level monthly or it drops back down to bronze! Unless you spend 100's weekly then its hard to maintain levels.Shame they don't have any Free daily promotions like every other site, most sites offer a daily wheel or a boosted wheel, but Netbet are one of the very few who don't.I don't expect to win massive or anything like that but my issue is its become a bit predictable now literally 5-6 separate occasions the game play has been more or less the same, and then when you play your promotion its 10 spins guaranteed nobody's winning 500 spins even 50 seems out of reach and you will nearly 90% of the time win the same Predictable 38p-78p that's gonna give you 30 secs game play on 5p spins lol so the promotions seems absolutely pointless because it doesn't even give you enough to have a little more game play.Customer service is fine no issues, withdrawals takes a day (although its not a huge wait it should be instant, i don't think any other site i play on takes this long its almost instantly or back with you within the hour) that's the only thing that makes netbet feel slightly dated in 2024 its just a bit old school to wait for your winnings when everyone has instant withdrawals.They do carry literally every game available (that I've seen) so they have a massive selection of choice and they do have loads of promotions daily so no issues there, infact i do like Netbet everything is great and no relevant issues, Id recommend playing here to anyone, but my issues are just the last several promotions ive deposited and played have been kinda pitiful and not really worth playing, Just because you know the outcome .. win the Smallest amount of spins to win a few penny's so your not even winning enough to really play longer than 30 secsThat aside I would recommend them just for the abundance of promotions & games They have.
Ian Ellis
11 October 2024
Comment from uk.trustpilot.com
WON 5K ON LUCKY ROULETTE SPINTHEY LET ME LOSE THE 5K ON THEIR RIGGED SLOTS AND BLACKJACK BEFORE PLACING NET DEPOSIT RESTRICTION ON MY ACCOUNT SO HAVE NO CHANCE TO GET ANYWHERE NEAR THAT AMOUNT AGAIN PURE SCUMBAGS!! STAY AWAY PEOPLE YOU WILL NOT WIN ON HERE AND IF YOU DO BY SOME MIRACLE WITHDRAW AND NEVER PLAY HERE AGAIN!!
Connor Hall
11 October 2024
Comment from uk.trustpilot.com
honoured a free bet i made a mistake on
Ian
10 October 2024
Comment from uk.trustpilot.com
What impress me about this casino company is that I came back to them with a problem on my account And they gave me a non-honest answer and credited me. I feel that the five or six casinos that I’ve played with online. This one gives the best customer experience, possibly with Virgin a close second.
Deborah
10 October 2024
Comment from uk.trustpilot.com
Awful site never win anything from it
Natasha Angetter
09 October 2024
Comment from uk.trustpilot.com
Сhristina is a very good specialist
Tony Ruane
08 October 2024
Comment from uk.trustpilot.com
prompt help and good explanation for my query.thanks
Marian
08 October 2024
Comment from uk.trustpilot.com
Only joined couple of days ago and I'm already thinking of closing my account,made withdrawal of £60,still not in my bank account 2 days later,no other betting site takes this long to give out winnings,it's an absolute joke and disgrace,avoid netbet,there are loads of better sites
Dave Olx
19 November 2024
Comment from uk.trustpilot.com
I did transfer to them £20 to bet for some UFC/KSW fights over weekend. Couldn't put a single bet, as some errors appeared every time I tried to buy some bets. Now i want to get my £20 back by transfer and after waiting over a week, just get a message that, they have to see my Bank statements, what are u a freaking mortgage lender?? Shove those £20 in your scamming as*es. Avoid Avoid Avoid!!!
I did transfer to them £20 to bet for some UFC/KSW fights over weekend. Couldn’t put a single bet, as some errors appeared every time I tried to buy some bets. Now i want to get my £20 back by transfer and after waiting over a week, just get a message that, they have to see my Bank statements, what are u a freaking mortgage lender?? Shove those £20 in your scamming as*es. Avoid Avoid Avoid!!!