Netbet PLAYER REVIEWS(1155)
Sam Hickman
13 August 2023
Comment from uk.trustpilot.com
Avoid avoid avoid ! Waited 3 weeks for a £800 withdrawal which should have put me off placed another bet which won and the customer service team has said there is a technical issue and are investigating why it hasn’t been paid into my account.No bookies likes paying out but this one takes it to the extreme. Fraudulent Do not give them your money
Adrian-Constantin
12 August 2023
Comment from uk.trustpilot.com
Is the 2nd time when a succesfully settled bet is not paid on time. Any attempt to resolve the matter and obtain my winning are at this time unanswered and the issue isn't resolved. AVOID
Eoin
12 August 2023
Comment from uk.trustpilot.com
Second time in 1 x week, I’m chasing a valid winning bet of mine, that was settled but never showed up on my balance. This would NEVER happen, with a professional, legitimate company.Contacted them through each of their contact channels, email and Watsapp, still no joy nearly 24 x hours later. Very bad business!
Daniel Burke
11 August 2023
Comment from uk.trustpilot.com
Just waiting on my winnings, overall good experience so far
Mary Dwan
10 August 2023
Comment from uk.trustpilot.com
When coming to withdraw even though I have had an email advising that all my documents are in order , I still am getting emails asking for my documents to be uploaded ! Customer service don’t seem to realise I’ve sent them AND that they verified them already ! I also don’t want to have a bank transfer but paid back to my card but no option for this is allowed !
Jimmy
10 August 2023
Comment from uk.trustpilot.com
John and the netbet team are fantastic and always available to answer any questions you have.
Bruno parks
09 August 2023
Comment from uk.trustpilot.com
Do not sign up to this poor excuse of a bookmaker false prices, long withdrawal waiting, pay to withdraw funds, slow settling can go on and on repeat do not join
Tony Cooke
09 August 2023
Comment from uk.trustpilot.com
I was happy with all the information I received
The New Theorist
08 August 2023
Comment from uk.trustpilot.com
Majority of good reviews here are by people with 1 review, fake reviews? Gambling sites have more losers than winners, which means they can expect two stars at best from trustpilot. My experience is as follows. The games just don't pay out bonuses often enough, I've wagered £150 on 20p spins on book of the Irish. No bonus yet. I've wagered £200 on 40ps on centurion megaways - No bonus yet. That's just absurd compared to bookies and other sites online. I'm currently waiting for a measly £30 withdrawal via wire transfer and it's taking ages! Been 4 days.
UKSB
08 August 2023
Comment from uk.trustpilot.com
Have been with Netbet for some time.Have won and lost bets and made several deposits and withdrawals.After requesting a small withdrawal recently, they have emailed requesting a copy of my bank statement.As I understand it, as per the Gambling Commissions guidelines, they should not be doing this:excerpt:17.1.1 - Customer identity verification2. A request made by a customer to withdraw funds from their account must not result in a requirement for additional information to be supplied as a condition of withdrawal if the licensee could have reasonably requested that information earlier. This requirement does not prevent a licensee from seeking information on the customer which they must obtain at that time due to any other legal obligation.
Jakub Jarocki
05 August 2023
Comment from uk.trustpilot.com
This site is a scam, they returned my won bets. I bet in first set table tennis odd 1,72. After my player won match they returned my bets. If it was a loss, they certainly wouldn't refund anything, scammers !!!!!!!!!!!!!
polly
03 August 2023
Comment from uk.trustpilot.com
promotions are okpromotions are ok, but 140 spent doing 40p spins and all 3 bonuses paid £3 on buffalo lightning really bad and not fair gamingDate of experience: 02 August 2023
Emma Summers
01 August 2023
Comment from uk.trustpilot.com
Will never use this casino again..deposited £20 played half way through and then tell me I can’t play no more…shouldn’t of let me deposit in the first place…they sent me an email saying they can’t do business with me at the moment didn’t mention about refunding my money and the balance what I had when I was playing…very bad.. will not recommend 😡😡😡
Rk
30 July 2023
Comment from uk.trustpilot.com
Respond quickly, and dealt with matter better than expected. Thanks Luke.
Jodie Deegan
28 July 2023
Comment from uk.trustpilot.com
Mike was very knowledgeable and fast. And helpful
Jack Spalding
28 July 2023
Comment from uk.trustpilot.com
Placed two bets with odds of 6.5 and 10, after I placed them a few minutes later they changed the odds to 4.25 and 8, cannot access live chat to try and void them as it said agent offline and now the website is down for ‘maintenance’
Lokesh Kumar Dwivedi
27 July 2023
Comment from uk.trustpilot.com
One of the worst casino. Only deposit no withdrawal.. Poor company. Live games are worst no win. Stay away.
Naomi
25 July 2023
Comment from uk.trustpilot.com
Most fraudlent ever break rules all over deffo bribery gambling commission allowed this unbelievable wow 43 places follow rules couldn’t deposit these are only ones broke rules due to robbing robbing 10p play have one clue only recorded them destroying rules so why they not fined here’s evidence
Luke Adey
24 July 2023
Comment from uk.trustpilot.com
Good bookies, easy to use with a good user interface. Any problems are sorted quickly with an efficient live chat. Amber was especially helpful.
Haleema Azmat
21 July 2023
Comment from uk.trustpilot.com
Customer service was great by John , good reply time and answered all my questions , thank you John
Arturas Abrutis
21 July 2023
Comment from uk.trustpilot.com
scam company, they play with their customers as they want, but they don't have technical support online, they take the money and don't let them play anymore, I chose them unnecessarily
Mr Gittings
21 July 2023
Comment from uk.trustpilot.com
What gets me with these sites is you would of thought they would of let you win a bit on your first deposit but no geedy people take it all .. i cant wait to see when they fail and have to pay out millions in compo.
Isaac Aiwara
21 July 2023
Comment from uk.trustpilot.com
I highly appreciate the quick online chat! Really helpful in helping me sort out my issues.
Kekay
20 July 2023
Comment from uk.trustpilot.com
DO NOT USE THIS AWFUL SITE!!!! IVE HAD OVER £1000 IN SPORTS BETS AND BEEN GIVEN A POKSI £20 FREE BET!!!!! THE RESPECT AND LOYALTY IVE BEEN SHOWN IS SO POOR!!! THE WORST COSTUMER SERVICE IVE HAD ALSO!!!!! NO SPORTS WELCOME OFFER EITHER, THIS IS BY FAR THE WORST SITE AND COSTUMER SERVICES IVE EVER USED AVOID!!!! AVOID!!!! AVOID!!!!
Consumer
18 July 2023
Comment from uk.trustpilot.com
So I withdrawn £100. They are asking me to re identify my self and send them all the documents for the 3rd time. These are just money grabbers. And half of the reviews are either computer or people they know stay away
Danny
17 July 2023
Comment from uk.trustpilot.com
Very helpful with queries and fast payouts
Mihail Borisov Mihaylov
17 July 2023
Comment from uk.trustpilot.com
Very good customer service. Keep the good work.
Michael Vaughan
14 July 2023
Comment from uk.trustpilot.com
I was playing in the 200k midsummer tournament n I had 2 pairs n I lost to 1 pair that is not right n I’ve tried to contact them n there are no agents available surprising for a Friday night plus it won’t even let me email em avoid
gary thomas
13 July 2023
Comment from uk.trustpilot.com
No idea where all these good reviews have come from. Never win a thing. £863 in spins (over 4000 spins) and didn't hit a single bonus round. Never again will I deposit here.
Nicholas Hawkins
13 July 2023
Comment from uk.trustpilot.com
I would absolutely recommend that you go elsewhere. I made a deposit and tried staking a few bets , their system repeatedly refused to accept bets on certain horses. It actually guided me to strike a few bets that I did not want to do , which does not seem right ! I appreciate that I did not need to do that but anyway I chose to withdraw the remaining balance of my money and it is just stuck processing , I have contacted them with no resolution , they just say you will get it back asap. The whole process of working with them has given me an uneasy feel and I would go as far as to say do not trust them! How they have so many good reviews is beyond me , a lot must be fake.
Ivy
12 July 2023
Comment from uk.trustpilot.com
Very disappointed. Looked at reviews and thought could be worth trying. First time after registering win and loss. That’s fine. Second did more than 600 spins and not even a single bonus
Ivy
11 July 2023
Comment from uk.trustpilot.com
One of best I played. Some loss and some win. Fair play
Inapickle
11 July 2023
Comment from uk.trustpilot.com
Updated review Deposited £20 won £60 had some tooing and froing and unfortunately as I’d used someone else’s PayPal (my fault) they couldn’t honour the win in all fairness to them they are following correct procedure The customer service were a bit slow responding however I believe if you were to play and follow t and c and make sure deposit with correct method you’d have a great time using the site as I enjoyed playing Some sites you can play £30 and win 10p I found the RTP on netbet to be fantastic and enjoy able to play as the wins matches the bets rather than just playing and not winning at all My personal experience is unique and if I continue to play I’m sure I wouldn’t have these issues in the future Just waiting on a response from CS if account can be reopened
Christopher Whelan
08 July 2023
Comment from uk.trustpilot.com
Great help and great value as a customer
PIGGY
01 July 2023
Comment from uk.trustpilot.com
Really recommend this company I deposited £30 and came away with £1200 which within 3-4 days they verified my documents and paid me which I think for that amount is really quick
MR RICHARD SHAW
30 June 2023
Comment from uk.trustpilot.com
Massively gone up in my opinion following a couple of good experiences. Credit where its due, I think Netbet are quite a credible site.
Julianne Williams
24 June 2023
Comment from uk.trustpilot.com
had a few problems with my bank card and mike sorted it out for me absolute brilliant company had a few good wins too deffinately reccomend !!!!!
Lancs C
23 June 2023
Comment from uk.trustpilot.com
Shows how flawed trustpilot reviews are when a company like this can get rated so highly..obviously they try and get bad feedback removed. Have you noticed how all the 5 star reviews are invited and mention how great customer service is? They're a Bookmaker, why they mention of the really uncompetitive odds?They made me wait 6 weeks and then I was limited to £10 per 30 days ~ hahaha what an absolute embarrassment of a company you are. Take all the 5 star reviews with a healthy pinch of salt
Paul Naylor
16 June 2023
Comment from uk.trustpilot.com
Good casino. Fast pay outs, and good live chat which is essential in assisting with any issues that might arise.
Adam Whittington
15 June 2023
Comment from uk.trustpilot.com
Top fella Mike assisted me on 3/4 times this evening
SB
14 June 2023
Comment from uk.trustpilot.com
Personally Ive had a great experience with this firm, I deposited 20 and won over 1000 and was able to successfully withdraw it. Took a bit of back and forth to get all my documents uploaded and verified but the CS reps were super helpful. As a first time user I cant fault them at all.
Sean Ungi
12 June 2023
Comment from uk.trustpilot.com
Easy to navigate every slot you need.
Scott Whiteman
10 June 2023
Comment from uk.trustpilot.com
This company takes down all negative reviews. They aren't actually that bad but the star rating is fake.I only said that I wasn't happy with the withdrawal times and gave them 3 stars as I enjoyed the slots. I'll keep putting up negative reviews if this one is taken down.
Tracy Jones
05 June 2023
Comment from uk.trustpilot.com
Brilliant casino
Cally
04 June 2023
Comment from uk.trustpilot.com
If you really believe all these reviews then I've got some swampland on Florida to sell you. They get all bad reviews taken offlineLook at the 5 star ones, only talking about the customer service and mentioning specific individuals. Stinks to high heavenNo mention of the bad odds and poor limits. Avoid
Adam Voller
04 June 2023
Comment from uk.trustpilot.com
The team member who I spoke to way very helpful, quick and sorted my problem within minutes. Many thanks?
william cowie
03 June 2023
Comment from uk.trustpilot.com
Live chat excellent with Dealing with a withdrawal query told withdrawal will be processed by end of day. Will update to see if this happens. Thank you Amber at netbetUpdate withdrawal in bank cant go wrong just upload your docs asap
Luke R
03 June 2023
Comment from uk.trustpilot.com
Very helpful and respectful
Samuel Koroma
03 June 2023
Comment from uk.trustpilot.com
Great site with great gaming.
Harry
16 August 2023
Comment from uk.trustpilot.com
Don't waste your money or give them your time !! I made a withdrawal of £250. said it would be with me within 24-48 hours. They only offerd me a "wire transfer" Got email saying I need to upload various bank documents etc with absolutely ridiculous information. If I knew all this I would never have bothered. They are so quick to take your money but when it comes to paying out its a different one. I'm STILL waiting on my £250 AVOID
Don’t waste your money or give them your time !! I made a withdrawal of £250. said it would be with me within 24-48 hours. They only offerd me a “wire transfer” Got email saying I need to upload various bank documents etc with absolutely ridiculous information. If I knew all this I would never have bothered. They are so quick to take your money but when it comes to paying out its a different one. I’m STILL waiting on my £250 AVOID