Netbet PLAYER REVIEWS(1155)
D J WOODRUFF
23 October 2022
Comment from uk.trustpilot.com
Fast response very quickly sorted out my query and brightened my Sunday afternoon..thank you Andrew
Fast response very quickly sorted out my query and brightened my Sunday afternoon..thank you Andrew
Reply
Matej Kristof
11 October 2022
Comment from uk.trustpilot.com
Cool good awesoma erfect
Cool good awesoma erfect
Reply
Hien Van Tran
06 October 2022
Comment from uk.trustpilot.com
Andrew was very understanding and made me feel like I was being listened to. He has excellent customer service skills, he knows what to do to make a good impression. He is friendly yet proffessional.
Andrew was very understanding and made me feel like I was being listened to. He has excellent customer service skills, he knows what to do to make a good impression. He is friendly yet proffessional.
Reply
Emily
04 October 2022
Comment from uk.trustpilot.com
Amazing customer service highly recommend
Amazing customer service highly recommend
Reply
Kirsty Tina Harmer
02 October 2022
Comment from uk.trustpilot.com
Amazing customer service from Amber
Amazing customer service from Amber
Reply
Paul
01 October 2022
Comment from uk.trustpilot.com
Netbet is the worst betting site I ever played!!! Do not make my mistake and do not open an account with them. I know you don't win all the time playing casino but I spent 50 playing same game and didn't get a feature even once!!! No winning at all. I tried many casinos in the past but netbet is a scam!!! Be aware!!!
Netbet is the worst betting site I ever played!!! Do not make my mistake and do not open an account with them. I know you don’t win all the time playing casino but I spent 50 playing same game and didn’t get a feature even once!!! No winning at all. I tried many casinos in the past but netbet is a scam!!! Be aware!!!
Reply
Zack Pye
01 October 2022
Comment from uk.trustpilot.com
Great agent ....
Great agent ….
Reply
Collins Dean
30 September 2022
Comment from uk.trustpilot.com
Amber was very helpful and swiftly dealt with my query
Amber was very helpful and swiftly dealt with my query
Reply
Lisa Bullock
27 September 2022
Comment from uk.trustpilot.com
Enjoy the games, quick withdrawal and staff are really helpful
Enjoy the games, quick withdrawal and staff are really helpful
Reply
Sarah kennerley
26 September 2022
Comment from uk.trustpilot.com
Very helpful and fast customer service
Very helpful and fast customer service
Reply
Benjamin field
25 September 2022
Comment from uk.trustpilot.com
Noah was very quick to respond to me, very polite easy to communicate with, and most off all very understanding. I give Noah nothing but 5 stars on communication, helpfulness, understanding. ?
Noah was very quick to respond to me, very polite easy to communicate with, and most off all very understanding. I give Noah nothing but 5 stars on communication, helpfulness, understanding. ?
Reply
Roberto cuadrado
24 September 2022
Comment from uk.trustpilot.com
Very nice advisers
Very nice advisers
Reply
Lewis Hagland
24 September 2022
Comment from uk.trustpilot.com
Fantastic service from Noah :) made my weekend on service provided
Fantastic service from Noah 🙂 made my weekend on service provided
Reply
Florin Morar
24 September 2022
Comment from uk.trustpilot.com
Great support from Noah as usual. Always prompt and helpful. Noah is polite and customer friendly. I like this casino a lot. I have been a member for many years and I will remain. Thank you, Noah and the entire team. Wish you best of luck.
Great support from Noah as usual. Always prompt and helpful. Noah is polite and customer friendly. I like this casino a lot. I have been a member for many years and I will remain. Thank you, Noah and the entire team. Wish you best of luck.
Reply
Matt
24 September 2022
Comment from uk.trustpilot.com
Very good support and casino games. Good range of sports markets offered. Only downside is the max stake on some is very low.
Very good support and casino games. Good range of sports markets offered. Only downside is the max stake on some is very low.
Reply
Amanda Taylor
23 September 2022
Comment from uk.trustpilot.com
Brilliant customer service Noah was great
Brilliant customer service Noah was great
Reply
victoria dale
23 September 2022
Comment from uk.trustpilot.com
I am undecided about this casino i made my first deposit via paysafe on the 13th of this month sent my id up and that was verified within a reasonable period of time.so all looked good to play. I had a fantastic run on the slots hitting a wow pot of just over 100 quid on a 20p spin and then 220 odd quid on Christmas mega ways again off a 20 p spin so i have to strongly disagree with reviews about netbets slots not paying out. now when it comes to withdrawal this is where the doubts come in i was asked for a bank statement to process my winnings so i sent a screen shot of page one of my statement 48 hours later i was informed we do not accept screenshots so i sent the full statement in pdf form 24 hours later i was told via email your cashout will be processed within 24hours by us (the casino) and be in my bank within 5 to 8 days that has not happened... so far after asking for my funds on 15th of this month they still have not even left the casino and still show as pending in my account thats 8 days so far with 5 to 8 more to wait once netbet process the withdrawal that means it will be at least half of one full month to get paid out i really wanted to play poker with them as opposed to slots but if this cashout process is the norm then i have to go elsewhere as most good sites nowadays have your winnings in your bank within mins or hours not weeks going on months. I am more than willing to accept that as this is my first cashout kyc can take some time and because this is such a good casino and they also have poker i will continue to play at netbet until cashing out is a proven issue! so overall i can say im having the time of my life playing there but have come across a few issues with payments. I would like to add whilst writing this review the funds have now left the casino and are on the way to my bank. giving me every confidence that future cashouts will processed much more efficiently as kyc has been completed in its entirety
I am undecided about this casino i made my first deposit via paysafe on the 13th of this month sent my id up and that was verified within a reasonable period of time.so all looked good to play. I had a fantastic run on the slots hitting a wow pot of just over 100 quid on a 20p spin and then 220 odd quid on Christmas mega ways again off a 20 p spin so i have to strongly disagree with reviews about netbets slots not paying out. now when it comes to withdrawal this is where the doubts come in i was asked for a bank statement to process my winnings so i sent a screen shot of page one of my statement 48 hours later i was informed we do not accept screenshots so i sent the full statement in pdf form 24 hours later i was told via email your cashout will be processed within 24hours by us (the casino) and be in my bank within 5 to 8 days that has not happened… so far after asking for my funds on 15th of this month they still have not even left the casino and still show as pending in my account thats 8 days so far with 5 to 8 more to wait once netbet process the withdrawal that means it will be at least half of one full month to get paid out i really wanted to play poker with them as opposed to slots but if this cashout process is the norm then i have to go elsewhere as most good sites nowadays have your winnings in your bank within mins or hours not weeks going on months. I am more than willing to accept that as this is my first cashout kyc can take some time and because this is such a good casino and they also have poker i will continue to play at netbet until cashing out is a proven issue! so overall i can say im having the time of my life playing there but have come across a few issues with payments. I would like to add whilst writing this review the funds have now left the casino and are on the way to my bank. giving me every confidence that future cashouts will processed much more efficiently as kyc has been completed in its entirety
Reply
Mashti
23 September 2022
Comment from uk.trustpilot.com
Thanks noah for a great help
Thanks noah for a great help
Reply
Krista
22 September 2022
Comment from uk.trustpilot.com
Very good casino
Very good casino
Reply
customer
22 September 2022
Comment from uk.trustpilot.com
I had an issue with a bonus and I spoke to Amber who was able to solve the issue straight away and also noticed that I had another bonus which had been stuck. The service was really prompt and helpful. I have just joined this site and its my new favourite cant fault it or the online chat service!
I had an issue with a bonus and I spoke to Amber who was able to solve the issue straight away and also noticed that I had another bonus which had been stuck. The service was really prompt and helpful. I have just joined this site and its my new favourite cant fault it or the online chat service!
Reply
Nick Barter
22 September 2022
Comment from uk.trustpilot.com
Worst slots I have ever played, never once been in profit or even got a bonus just loses every spin doesn't matter which game it is they just rinse you. I don't expect to win every time but it needs investigating it's an absolute con.
Worst slots I have ever played, never once been in profit or even got a bonus just loses every spin doesn’t matter which game it is they just rinse you. I don’t expect to win every time but it needs investigating it’s an absolute con.
Reply
Angela Wilson
21 September 2022
Comment from uk.trustpilot.com
Always very quick and efficient service
Always very quick and efficient service
Reply
Mr B SHAH
18 September 2022
Comment from uk.trustpilot.com
Won money withdrew was told this is processed within 24 hours. Still not done. No contact number and chat not responding?
Won money withdrew was told this is processed within 24 hours. Still not done. No contact number and chat not responding?
Reply
Hannah
18 September 2022
Comment from uk.trustpilot.com
Great help with my query
Great help with my query
Reply
Nick Barter
18 September 2022
Comment from uk.trustpilot.com
Bonuses are a con it uses up your real money instead and you can't withdraw joke of a site
Bonuses are a con it uses up your real money instead and you can’t withdraw joke of a site
Reply
Mark Davies
17 September 2022
Comment from uk.trustpilot.com
Hazel was absolutely amazing I wouldnt have asked for better service
Hazel was absolutely amazing I wouldnt have asked for better service
Reply
Jack A
16 September 2022
Comment from uk.trustpilot.com
Have had a few conversations with the support team - specifically Amber and thoroughly helpful and provided assistance to all my questions. Thanks for your help.
Have had a few conversations with the support team – specifically Amber and thoroughly helpful and provided assistance to all my questions. Thanks for your help.
Reply
Navarathne Gunasekara
16 September 2022
Comment from uk.trustpilot.com
Great service
Great service
Reply
callum turner
15 September 2022
Comment from uk.trustpilot.com
big winnns dssssssssssssssssssssssss
big winnns dssssssssssssssssssssssss
Reply
ellie bowles
15 September 2022
Comment from uk.trustpilot.com
Brilliant love betbet loads chooses of games
Brilliant love betbet loads chooses of games
Reply
Vincent King
14 September 2022
Comment from uk.trustpilot.com
Spoke to an agent called amber who responded promptly and professionally. She provided excellent service and answered all questions relating to my query.
Spoke to an agent called amber who responded promptly and professionally. She provided excellent service and answered all questions relating to my query.
Reply
Simon
14 September 2022
Comment from uk.trustpilot.com
Very helpful arranging my withdrawal!
Very helpful arranging my withdrawal!
Reply
SUKHMINDER Mann
13 September 2022
Comment from uk.trustpilot.com
Excellent service
Excellent service
Reply
Stephen
13 September 2022
Comment from uk.trustpilot.com
Andrew was very helpful and assisted me with my query very well than you
Andrew was very helpful and assisted me with my query very well than you
Reply
DAVEY
12 September 2022
Comment from uk.trustpilot.com
I opted in for a free bet deal, place 10 to get free 10 bet. no free bet given! Netbet didnt answer phone or reply my messages!
I opted in for a free bet deal, place 10 to get free 10 bet. no free bet given! Netbet didnt answer phone or reply my messages!
Reply
Kate
12 September 2022
Comment from uk.trustpilot.com
Avoid at all costs. They will make it very very difficult for you to receive your winnings. I wish I had taken on board the reviews on here before playing. No matter what information you send to them its not good enough.
Avoid at all costs. They will make it very very difficult for you to receive your winnings. I wish I had taken on board the reviews on here before playing. No matter what information you send to them its not good enough.
Reply
Courtney
11 September 2022
Comment from uk.trustpilot.com
good casino, but am still waiting over 48 hours later and still not even processed my withdrawal , when they gave me the timeframe of 24 hours, and cant even find my withdrawal status now on my account..Update - it has been processed and already in my bank account now, Thankyou net bet not bad after all ?
good casino, but am still waiting over 48 hours later and still not even processed my withdrawal , when they gave me the timeframe of 24 hours, and cant even find my withdrawal status now on my account..Update – it has been processed and already in my bank account now, Thankyou net bet not bad after all ?
Reply
roberto cuadrado blanco
11 September 2022
Comment from uk.trustpilot.com
Very nice casino
Very nice casino
Reply
Robert leonard
10 September 2022
Comment from uk.trustpilot.com
Hi Andrew was very help full 5 stars i joined up and put prom code in but cudnt find the game as i new and Andrew sorted it out for me many thanks
Hi Andrew was very help full 5 stars i joined up and put prom code in but cudnt find the game as i new and Andrew sorted it out for me many thanks
Reply
Kamil Borris
07 September 2022
Comment from uk.trustpilot.com
Great and do probs
Great and do probs
Reply
Mateusz Kulak
07 September 2022
Comment from uk.trustpilot.com
Good casino good service
Good casino good service
Reply
mateja ristich
05 September 2022
Comment from uk.trustpilot.com
In just few minutes my problems are gone.Very god jub of customer support!
In just few minutes my problems are gone.Very god jub of customer support!
Reply
vojkan miletich
04 September 2022
Comment from uk.trustpilot.com
Chat agent had maximum understandong for me and help me very fast!Thanks a lot!
Chat agent had maximum understandong for me and help me very fast!Thanks a lot!
Reply
Andrew jones
04 September 2022
Comment from uk.trustpilot.com
Great service on live chat as always
Great service on live chat as always
Reply
gary thomas
01 September 2022
Comment from uk.trustpilot.com
No idea why this site has all these good reviews?? I spent well over 140 to get a single bonus round and I won 5.40. Absolute joke. Will never use again.
No idea why this site has all these good reviews?? I spent well over 140 to get a single bonus round and I won 5.40. Absolute joke. Will never use again.
Reply
Lokesh Kumar Dwivedi
01 September 2022
Comment from uk.trustpilot.com
Not sure how positive review I am oNly depositing no win ... Loss loss and loss .. never play again on this worst site. Live casino never play here no return only taking. Worst experience can't explain ..
Not sure how positive review I am oNly depositing no win … Loss loss and loss .. never play again on this worst site. Live casino never play here no return only taking. Worst experience can’t explain ..
Reply
SAM
30 August 2022
Comment from uk.trustpilot.com
Slow service on withdrawals but good customer service
Slow service on withdrawals but good customer service
Reply
Krystian
30 August 2022
Comment from uk.trustpilot.com
Great customer service, direct, clear and efficient assistance.
Great customer service, direct, clear and efficient assistance.
Reply
R. Kernick
30 August 2022
Comment from uk.trustpilot.com
Don't know about these reviews.. Is this the same Netbet I have been using?Try betting on goals in football in running... An absolute scandal. Every time 'Line closed'. Cross check with Bet365 and no reason for line closed. If you don't believe me try it.. .Dodgy clocks, long delays in placing bets, all the tricks in the book. Don't know about casino, but you definitely won't win on football. You can't. Don't want a reply of Netbet.
Don’t know about these reviews.. Is this the same Netbet I have been using?Try betting on goals in football in running… An absolute scandal. Every time ‘Line closed’. Cross check with Bet365 and no reason for line closed. If you don’t believe me try it.. .Dodgy clocks, long delays in placing bets, all the tricks in the book. Don’t know about casino, but you definitely won’t win on football. You can’t. Don’t want a reply of Netbet.
Reply
Kamilla Larsen
23 October 2022
Comment from uk.trustpilot.com
Nice Costumer service and happy tone
Nice Costumer service and happy tone