Netbet PLAYER REVIEWS(1155)
Robync93
29 August 2022
Comment from uk.trustpilot.com
Great customer service
Great customer service
Reply
Mark
29 August 2022
Comment from uk.trustpilot.com
I loved this casino, all my fav games and good promotions but they do not want me to play any more it would seem...I deposited my usual 20 and ended up winning about 1,600...I withdrew the money after uploading documents but they gave me a new loss limit of 40 a month, I was shocked as I have never had such a low amount put on me before but thought hey if they do not want my money then that is there loss...but ...the 40 loss limit does not mean you can deposit 40 and lose it ,it means that as soon as you have lost 40 from say a 10 deposit+ any winnings you cannot play anymore for a month. A month passes and I log in to play but my debit card details have gone so I have to find my card and put in all the numbers ect again...I do not understand why they do not want me to play or spend my winnings with them.
I loved this casino, all my fav games and good promotions but they do not want me to play any more it would seem…I deposited my usual 20 and ended up winning about 1,600…I withdrew the money after uploading documents but they gave me a new loss limit of 40 a month, I was shocked as I have never had such a low amount put on me before but thought hey if they do not want my money then that is there loss…but …the 40 loss limit does not mean you can deposit 40 and lose it ,it means that as soon as you have lost 40 from say a 10 deposit+ any winnings you cannot play anymore for a month. A month passes and I log in to play but my debit card details have gone so I have to find my card and put in all the numbers ect again…I do not understand why they do not want me to play or spend my winnings with them.
Reply
Lenka gombarova
29 August 2022
Comment from uk.trustpilot.com
Love this casino
Love this casino
Reply
Vikas Sharma
26 August 2022
Comment from uk.trustpilot.com
Excellent service
Excellent service
Reply
Lorraine Lawman
26 August 2022
Comment from uk.trustpilot.com
APPALLING CUSTOMER SERVICE. AVOID.
APPALLING CUSTOMER SERVICE. AVOID.
Reply
customer
25 August 2022
Comment from uk.trustpilot.com
Very good company and very good casino with free spins and fast withdrawl timeMy user name is Lgombarova39
Very good company and very good casino with free spins and fast withdrawl timeMy user name is Lgombarova39
Reply
LENKA GOMBAROVA
25 August 2022
Comment from uk.trustpilot.com
Good and high quality casino just bit more of bonuses and free spins and.its a perfect casino who withdrawl ur money within 2/3 hours ???
Good and high quality casino just bit more of bonuses and free spins and.its a perfect casino who withdrawl ur money within 2/3 hours ???
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Carla Simpson
24 August 2022
Comment from uk.trustpilot.com
Great help fast response
Great help fast response
Reply
matic krevs
19 August 2022
Comment from uk.trustpilot.com
I had problems with connection to your casino site and welcome bonus. Noah helped me fast and without any problems.
I had problems with connection to your casino site and welcome bonus. Noah helped me fast and without any problems.
Reply
sofija pavlovicj
19 August 2022
Comment from uk.trustpilot.com
Very,very good and fasting getting a help from side a chat customer support.Clear 10!
Very,very good and fasting getting a help from side a chat customer support.Clear 10!
Reply
Andre Warren
18 August 2022
Comment from uk.trustpilot.com
Ok until they decided I needed deposit limits on my account. Now can't use them for a month if I have a couple of losers. Why am I not allowed to decide what I spend my money on?
Ok until they decided I needed deposit limits on my account. Now can’t use them for a month if I have a couple of losers. Why am I not allowed to decide what I spend my money on?
Reply
Rivelino Lala
18 August 2022
Comment from uk.trustpilot.com
Very friendly
Very friendly
Reply
milford weir
17 August 2022
Comment from uk.trustpilot.com
Quick response good comms
Quick response good comms
Reply
stefan tavricj
16 August 2022
Comment from uk.trustpilot.com
Agent Andrew listened me and for one minute is my problem was past.Thanks a veru much!
Agent Andrew listened me and for one minute is my problem was past.Thanks a veru much!
Reply
Anders
16 August 2022
Comment from uk.trustpilot.com
Absolute shower of a company. Wont even pay me out from betting account when Ive sent all the required documents and still making excuses to pay out.
Absolute shower of a company. Wont even pay me out from betting account when Ive sent all the required documents and still making excuses to pay out.
Reply
David Davies
16 August 2022
Comment from uk.trustpilot.com
Sorted my issue straight away no problem
Sorted my issue straight away no problem
Reply
Olaru Alex
16 August 2022
Comment from uk.trustpilot.com
JOKE OF A CASINO. I deposit, played 2 min and I couldn't play anymore, there was an 80 weekly loss in place which I didn't put. Talked on the chat, no help from them so i decided to withdraw but wait, there is a fee to withdraw my money called Fee on gambling revenue, GARBAGE OF A CASINO. Garbage of a casino, that will take your deposit and put restrictions on your account straight away without you even knowing and then put fees on your own money because is gambling revenue.
JOKE OF A CASINO. I deposit, played 2 min and I couldn’t play anymore, there was an 80 weekly loss in place which I didn’t put. Talked on the chat, no help from them so i decided to withdraw but wait, there is a fee to withdraw my money called Fee on gambling revenue, GARBAGE OF A CASINO. Garbage of a casino, that will take your deposit and put restrictions on your account straight away without you even knowing and then put fees on your own money because is gambling revenue.
Reply
Condo K
14 August 2022
Comment from uk.trustpilot.com
I did laugh when I saw the rating and all the invited reviews giving you top scoresI can see why you don't advertise on oddschecker. None of your odds are remotely best and in most cases match ups are terribly priced . Soccer odds are woeful and the website looks like something from the 90sThe fact you are rated excellent shows what a shambles review sites are. All the people saying you are great can barely put a sentence together. Im assuming you give them free spins or something?
I did laugh when I saw the rating and all the invited reviews giving you top scoresI can see why you don’t advertise on oddschecker. None of your odds are remotely best and in most cases match ups are terribly priced . Soccer odds are woeful and the website looks like something from the 90sThe fact you are rated excellent shows what a shambles review sites are. All the people saying you are great can barely put a sentence together. Im assuming you give them free spins or something?
Reply
vasilije chapakovic
14 August 2022
Comment from uk.trustpilot.com
No words for it how fust and good problems dissaperaede of agent,thank toy very much.
No words for it how fust and good problems dissaperaede of agent,thank toy very much.
Reply
William Jones
13 August 2022
Comment from uk.trustpilot.com
Really helpful
Really helpful
Reply
Charlotte I
13 August 2022
Comment from uk.trustpilot.com
Had an issue so went on live chat - spoke with Amber who was incredibly friendly and helpful and sorted it all in under 2 minutes! Extremely impressive customer service, thank you so so much!
Had an issue so went on live chat – spoke with Amber who was incredibly friendly and helpful and sorted it all in under 2 minutes! Extremely impressive customer service, thank you so so much!
Reply
Chris Warbrick
12 August 2022
Comment from uk.trustpilot.com
Love the wheel of sportune. Fast withdrawals, various deposit methods and have always found their Livechat staff really helpful! Especially Amber today. Only downside is a lack of markets sometimes on football but apart from that, love Netbet!
Love the wheel of sportune. Fast withdrawals, various deposit methods and have always found their Livechat staff really helpful! Especially Amber today. Only downside is a lack of markets sometimes on football but apart from that, love Netbet!
Reply
Misael
12 August 2022
Comment from uk.trustpilot.com
This casino is absolutely have a good bonus and good slots i have a good fun playing .The support center help me so much im very pleased.
This casino is absolutely have a good bonus and good slots i have a good fun playing .The support center help me so much im very pleased.
Reply
Tibor
12 August 2022
Comment from uk.trustpilot.com
One off the best live chat solving problems whit out any problems. Thanks.
One off the best live chat solving problems whit out any problems. Thanks.
Reply
David Doyle
11 August 2022
Comment from uk.trustpilot.com
Very helpful customer care
Very helpful customer care
Reply
Simon Key
11 August 2022
Comment from uk.trustpilot.com
Very Good gaming site. Takes a bit of explaining how all the offers work. But the Support team are second to none and always offer 100% help and assistance. My experience so far has been extremely positive.
Very Good gaming site. Takes a bit of explaining how all the offers work. But the Support team are second to none and always offer 100% help and assistance. My experience so far has been extremely positive.
Reply
Demi burton
11 August 2022
Comment from uk.trustpilot.com
Helped me with my promo code
Helped me with my promo code
Reply
Beth Taylor
11 August 2022
Comment from uk.trustpilot.com
Brillaint customer service and fast response
Brillaint customer service and fast response
Reply
Anthony Wenban
11 August 2022
Comment from uk.trustpilot.com
Great online customer service, sorted my problem out in seconds!
Great online customer service, sorted my problem out in seconds!
Reply
Customer Anish
11 August 2022
Comment from uk.trustpilot.com
Great customer care and service
Great customer care and service
Reply
Ben Mathieson
11 August 2022
Comment from uk.trustpilot.com
Good good good
Good good good
Reply
Phillippa Martins
11 August 2022
Comment from uk.trustpilot.com
I used these live chat. Only waited 30 seconds to be connected. I was connected to Noah and his Customer service was exceptionall, polite, informative and efficiently dealt with my query. ?
I used these live chat. Only waited 30 seconds to be connected. I was connected to Noah and his Customer service was exceptionall, polite, informative and efficiently dealt with my query. ?
Reply
Tadhg Oleary
11 August 2022
Comment from uk.trustpilot.com
Great service
Great service
Reply
Andy Robinson
11 August 2022
Comment from uk.trustpilot.com
Excellent site, wish Id discovered long before the many rip off sites now banning loyal customers from promos and withdrawing any winnings. Got myself a little confused on the bonus offers today and Noah was very helpful and speedy in helping me out, top class
Excellent site, wish Id discovered long before the many rip off sites now banning loyal customers from promos and withdrawing any winnings. Got myself a little confused on the bonus offers today and Noah was very helpful and speedy in helping me out, top class
Reply
Waqas Ahmed
11 August 2022
Comment from uk.trustpilot.com
Really good offers
Really good offers
Reply
Sandra Schlag
11 August 2022
Comment from uk.trustpilot.com
Very nice chat with noah... Thanks! It was very helpful...
Very nice chat with noah… Thanks! It was very helpful…
Reply
Simon Reed
08 August 2022
Comment from uk.trustpilot.com
Great support team and very helpful with answering questions.
Great support team and very helpful with answering questions.
Reply
Mark Rowland
08 August 2022
Comment from uk.trustpilot.com
Netbet offer a good range of sports and their promotions give a little back to the punter, which is important. Their casino is very extensive with pleanty of offers and I would consider them to be one of the best all round bookies in terms of the customer experience.
Netbet offer a good range of sports and their promotions give a little back to the punter, which is important. Their casino is very extensive with pleanty of offers and I would consider them to be one of the best all round bookies in terms of the customer experience.
Reply
kim martin
06 August 2022
Comment from uk.trustpilot.com
I`m very happy with the casino experience and the livechat is amazing! I recommend this casino,
I`m very happy with the casino experience and the livechat is amazing! I recommend this casino,
Reply
chris b
04 August 2022
Comment from uk.trustpilot.com
not a good site let you deposit then when you want to withdraw they want proof of who you are and account i have sent my details to them many times what the other casino sites have accepted and they keep saying they cannot accept this stay away
not a good site let you deposit then when you want to withdraw they want proof of who you are and account i have sent my details to them many times what the other casino sites have accepted and they keep saying they cannot accept this stay away
Reply
Mr J Kolodynski
03 August 2022
Comment from uk.trustpilot.com
nice helpfull very polite
nice helpfull very polite
Reply
Jake
03 August 2022
Comment from uk.trustpilot.com
Had an issue not receiving free spins when registering but Andrew was able to resolve this instantly with no problems.
Had an issue not receiving free spins when registering but Andrew was able to resolve this instantly with no problems.
Reply
STEPHEN BISHOPRICK
01 August 2022
Comment from uk.trustpilot.com
Very good service and I'm happy with that
Very good service and I’m happy with that
Reply
Ewan McManus
01 August 2022
Comment from uk.trustpilot.com
I hate to do these reviews. But I got shocking service by everyone bar one agent at Netbet. This would be 1 star only Amber specifically helped me out. Unless you could guarantee speaking to Amber then I wouldn’t expect much help. Again thank you specifically to Amber.
I hate to do these reviews. But I got shocking service by everyone bar one agent at Netbet. This would be 1 star only Amber specifically helped me out. Unless you could guarantee speaking to Amber then I wouldn’t expect much help. Again thank you specifically to Amber.
Reply
shirley webb
01 August 2022
Comment from uk.trustpilot.com
Great customer service and as good will thay are going to fast track my money well done netbet
Great customer service and as good will thay are going to fast track my money well done netbet
Reply
ognjen marinkovich
29 July 2022
Comment from uk.trustpilot.com
Very good conection and undestanding betwen me and andrew . My problem is gone fast!
Very good conection and undestanding betwen me and andrew . My problem is gone fast!
Reply
Jo
28 July 2022
Comment from uk.trustpilot.com
AVOID AVOID AVOID AVOID dont be fooled by the 5 star reviews on trustpilotPLEASE NOTE THAT ALL THE 5* REVIEWS HAVE ALL BEEN INVITED TO DO SO WHICH MEANS THEY WILL NO DOUBT WORK FOR NETBET Will be contacting resolver and the police of theft of money Deposited 15 on Monday night and then played less than 2,deposit by Apple Pay no problem then wanted to take MY OWN MONEY BACK OUT and couldnt do it via Apple Pay even though I had no problem putting money in,receiving emails asking for bank statements dated in the last six months even though my account is now closed AT MY REQUEST I have submitted idententification in the past and withdrawn no problem yet are still asking me for a PDF version of my account statement which for data protection they have no right to as my account is closed and DEPOSITED MONEY IS STILL PENDING AND WONT RELEASE ITAVOID AT ALL COSTS AVOID AVOID AVOID
AVOID AVOID AVOID AVOID dont be fooled by the 5 star reviews on trustpilotPLEASE NOTE THAT ALL THE 5* REVIEWS HAVE ALL BEEN INVITED TO DO SO WHICH MEANS THEY WILL NO DOUBT WORK FOR NETBET Will be contacting resolver and the police of theft of money Deposited 15 on Monday night and then played less than 2,deposit by Apple Pay no problem then wanted to take MY OWN MONEY BACK OUT and couldnt do it via Apple Pay even though I had no problem putting money in,receiving emails asking for bank statements dated in the last six months even though my account is now closed AT MY REQUEST I have submitted idententification in the past and withdrawn no problem yet are still asking me for a PDF version of my account statement which for data protection they have no right to as my account is closed and DEPOSITED MONEY IS STILL PENDING AND WONT RELEASE ITAVOID AT ALL COSTS AVOID AVOID AVOID
Reply
ilija stankob
28 July 2022
Comment from uk.trustpilot.com
After few minutes waiting my problem was past.Thank you very much for this.
After few minutes waiting my problem was past.Thank you very much for this.
Reply
Anastasios Gkimbis
28 July 2022
Comment from uk.trustpilot.com
TOP everr ever#
TOP everr ever#
Reply
Courtney Caldwell
30 August 2022
Comment from uk.trustpilot.com
Amazing customer service
Amazing customer service