Netbet PLAYER REVIEWS(1280)

Sophie Blamey
13 November 2020
Comment from uk.trustpilot.com
I signed up over a year ago was not sure whether to bother due to the bad reviews. But i can say hand on heart I have never had any issues withdrawing my money and i have had some fantastic wins on here also more so then any other casino i am with. The pending times can be slightly longer than you would normally expect is the only downfall but bar from that fabulous casino.

Bonsai
12 November 2020
Comment from uk.trustpilot.com
I sent them an ID selfie where everything can be read and is visible but the won't accept it, therefore the won't let me withdraw. Needles to say, had no such problems while depositing

Ionut Oprea
11 November 2020
Comment from uk.trustpilot.com
The worst site eveeeerrrrr. I won 5k and they dont want to give me the money, i have been waiting a week now and i have no idea of whats going on. Worst customer service. I will never play again. They close my account for no reason. Im thinking to take them to court.

Maciej Psyk
12 October 2020
Comment from uk.trustpilot.com
They offered me a welcome bonus on the casino main webpage. I wasn't sure if I am eligible because I placed bets on sport some time ago, though never played on the casino. I asked about that an agent Evelyn, who confirmed I am eligible for the welcome bonus as I never played in their casino. I made the deposit and immediately afterwards received the message that I am not eligible for the welcome bonus. I contacted the same agent who confirmed my eligibility minutes earlier and she did not reply. Of course, I have withdrawn all the deposit without playing. At least they released them and for that a whopping two stars, but it was enough to decide to never play there. I was effectively lured to make a deposit by deception. What kind of business is that?

Tony
04 October 2020
Comment from uk.trustpilot.com
I would like to put less but had terrible service as got a bonus on netbet Vegas and then played netbet casino as same site and because I played casino they cancelled bonus with no warning. They should where a mask and hold a gun cos if I’m getting robbed I want to know I’m getting robbed

Steve P
25 September 2020
Comment from uk.trustpilot.com
Shocking company. Nearly a week since I requested a withdrawal and no indication that they intend to process it. If they ever reply to your emails at all, it is just to repeat in parrot fashion that their process time is 24-48 hours - but they have been saying the same thing for the last 5 days. The absolute worst of a bad bunch.

Irmantas Kanapkis
25 September 2020
Comment from uk.trustpilot.com
I would like to rate minus this casino but unfortunately can't do it, worst support ever cant get any help worst withdraw time, good luck with this casino don't have where to spend money, just put in the bin will be same like deposit this company, PLEASE STAY AWAY!!!!!!!!!!!

mark S
19 September 2020
Comment from uk.trustpilot.com
Never had any real problems getting my money etc but the sports betting side of their site no longer seems to work and its been like that for a few days - I like my football bets so whats the point?

Darren Oliver
14 September 2020
Comment from uk.trustpilot.com
Now on my 5th day and no sign of my winnings.

GEORGIA INTZIRTZI
12 September 2020
Comment from uk.trustpilot.com

Hamzah
08 September 2020
Comment from uk.trustpilot.com
One of the worst betting sites I've used I won 2k and it took about 7 days for the finance team to process the payment it was stressfull but I did finally receive the withdrawal. Never using this site again

Verity Matthews
06 September 2020
Comment from uk.trustpilot.com
NEVER USE THIS BETTING SITE. Customer service is absolutely crap, no one has any idea what they are doin. I won 850 pound and they won’t pay me. Allowed me to gamble for weeks without any identification only asked for stupid things when I requested my winnings. They have been doing checks for well over a week. And any email I send all I get as a reply is (it’s been escalated) refusing to pay my winnings and even refusing to return my deposits just to get this nightmare over and done with. Avoid this site like you would coronavirus!!!!!!

Juuso Kataja
23 August 2020
Comment from uk.trustpilot.com
Does not provide promised deposit bonuses or freespins, impossible to withdraw money as they always just ask more personal information or documents.

Anette T
12 August 2020
Comment from uk.trustpilot.com
Please, don’t ever deposit on this site. You’re not going to win anything!!!! I’ve deposited about 100 on this site and the most I’ve won was 2!!! Absolutely disgusting.

Victoria Ivankova Smith
02 August 2020
Comment from uk.trustpilot.com

William Parker
26 July 2020
Comment from uk.trustpilot.com
Be warned. Whilst some of the bad reviews below look like people who perhaps haven't read the bonus T&C's, I have much more concerning evidence for anyone who deposits cash into a NetBet account Netbet have closed my account, accused me of fraud, and kept all my funds. I hadn't placed a bet with them for over a year. They refuse to provide any justification - their stance is rude and arrogant stating our rules, we are keeping your money and we don't need to tell you why. No opportunity to speak to anyone in customer service. The case is now with the IBAS, (dispute no 76908), for independent arbitration which I will win as I have done nothing wrong, however after 2 months they still have my money. The internet is awash with online bookmakers - do yourself a favour and avoid this one.

Carol Fletcher
16 July 2020
Comment from uk.trustpilot.com
Not sure why there are so many bad reviews, I haven’t had any issues with this site. I always make sure I’m verified before I deposit any money, and I don’t take bonuses as hate the wagering process. A straight forward site and as for some of the other reviews.... I don’t believe you can leave a bad review for someone because you’ve had a run of bad luck.

Jaramillo L ( Kobedeja@gmail. com
12 July 2020
Comment from uk.trustpilot.com
If you have been cheated here , seek help from a professional like kobe Deja

Rory
12 July 2020
Comment from uk.trustpilot.com
don't use this place - signed up just to use a welcome offer and won around 55. Tried to withdraw and they will ask you for everything under the sun to try and put you off. They require a picture of your credit card (back and front), your passport, a bill with your address, and even a picture of you holding your credit card??? Ridiculous. Emailed them saying can you just put the withdrawal back and they said no they can't. Just a fraud to try and put you off and forget to claim your withdrawal money. Absolute scam - should be closed down. Probably used over 30 different betting sites and never had this problem before. Just stick to Betfair, BET365, unibet, paddy power or one of those. Don't use this rubbish little scam betting sites.

Ian Edwards
07 July 2020
Comment from uk.trustpilot.com
Banned me because I wouldn't provide any personal information. They wanted to see bank statements to see how much money I have, wanted to know my job role and yearly salary. I think its because in total I've won about 9k and they were sick of me winning haha. Got paid to fair play, but ridiculous rules and regulations, need every document under the sun to validate. Suprised they didn't want a picture of me in my underpants to prove what I looked like. Thanks for the easy money..suckers! This little bird got away and beat the casino ;)

Cyril Harrison
28 June 2020
Comment from uk.trustpilot.com
Online Poker What a farce this online poker game is !!! You have no or little chance of winning especially if you enter one of their tournaments. This applies to ALL the online sites . No matter how good you think your hand is - there is almost certainly a better hand on the table to beat you. Be it a a full house - four of a kind will turn up and so on. How many times a pair of aces will be defeated by the turn of the river. Yet, somehow some players can go all in on 2-4 unsuited and surprise -surprise they end up winning the hand. Site bots or rigged , or just cheats - my advice keep well clear of all online poker sites as you are being ripped off !!! The companies will state they have no control of the play- they are just content to take their share of the rake kitty each hand. Time there was a full government review of this rip off so called game !!!

Ian Edwards
28 June 2020
Comment from uk.trustpilot.com
Never an issue with getting paid. Yes, you have to send in documents like every other platform, and you are charged a slight percentage of your winnings, but spot on sight, loads of slots to choose from and a helpful customer service team. Well done, keep it up guys.

Ammar
11 June 2020
Comment from uk.trustpilot.com
Scam they took the money und when you want to withdrawal you can not. I have won 7k und make a withdrawal before 2 weeks und the still waiting the customer service are not frendliy und ther answers is just muster. DONTplay there Don’t PUT win money SCAM

Geezer
09 June 2020
Comment from uk.trustpilot.com
CONS!! CONS!! DO NOT PLAY WITH THIS COMPANY THEY NEED TO BE SHUT DOWN!! I SET THEM UP TO FIND OUT HOW THEY CHEAT AND CAUGHT THEM AND RECORDED THIS TOO!!! I WAS PLAYING ON ROULETTE AND I WAS LOSING ALL THE TIME, COULDN'T FIGURE OUT WHY MY LUCK WAS BAD BUT IT WASN'T JUST MY LUCK, THEY CONTROL WHAT NUMBERS THE BALL CAN LAND ON. I THEN DECIDED TO TRY SOMETHING. COVERED ALL THE NUMBERS AND LEFT ONLY 4 NUMBERS WHICH WASNT BET ON, GUESS WHAT NUMBER CAME UP....? ONE OF THE 4 WHICH WASNT BETTED ON. THIS WENT ON FOR 10 SPINS IN A ROW. I ENDED UP LOSING OVER 1000 THOUSAND POUNDS!!!!! STAY AWAY FROM THIS!! CON ARTIST AND COMPUTER HACKERS!!

Rhys King
02 June 2020
Comment from uk.trustpilot.com
AVOID THIS SITE THEY DONT PAY IM WAITING AND WAITING FOR MY MONEY IVE WON EXCUSE AFTER EXCUSE NOT TO PAY Me have said my card is damaged to so can’t pay me out. It has a small crack in it. Then saying my bank statements are not mine but they match the deposits I’ve made from my card and On the account. I’m fuming with this site and will never use again

Chris Henderson
17 May 2020
Comment from uk.trustpilot.com
automatically self excluded from what's meant to be all gambling sites, this let me on lost hundreds with barely even a free spin bonus avoid at all costs

random account
13 May 2020
Comment from uk.trustpilot.com
Its scam, they dont give you youre Money.

Achiles Vakuranis
08 May 2020
Comment from uk.trustpilot.com
They seem like a shady company and all this positive reviews are from people that work for this company.I will never deposit at them because I hate delays and the risk of not getting paid plus their odds are very low.

ahurad mehregan
03 May 2020
Comment from uk.trustpilot.com
so far so brilliant first day verified my account and deposited a few time and won small amount , no pissing off no silly excuses to take your money and one of my withdrawals took only 22hours to reach my payal. the only downside is sometimes games glitch website freezes and more annoying suddenly out of nowhere you see your balance dropping to 0 or very low amount , i was so freaked out but as soon as you log out log in back or refresh all good . various slots nd live casinos . overall so happy with them . thank you

SteveD
01 May 2020
Comment from uk.trustpilot.com
They allow you to deposit money without documentation but as soon as you want to withdraw your winnings you have to give them documentation. They can take your money no trouble but you can't take theirs without jumping through hoops. Other websites such as Jackpot Joy, Heart Bingo, Mecca Bingo, Wink Bingo, 888 Ladies, Ladbrokes and William Hill don't require documentation before they pay you. Avoid these websites which require documentation before they pay out.

godno
23 April 2020
Comment from uk.trustpilot.com
Never had a problem with Netbet. Had a few wee wins on slots (unfortunately no jackpot!) and the spin payout is pretty regular meaning it’s more enjoyable as you’re not immediately losing your deposit. Withdrawals are pretty quick too.

Alex
22 April 2020
Comment from uk.trustpilot.com
Really excellent experience. -Verification was quick -withdrawals processed in 24-48 hours and in my account the same day (visa Direct payment). -good and helpful live chat and also WhatsApp if needed. Overall couldn't fault the website and really surprised with all the bad reviews.

TPR
16 April 2020
Comment from uk.trustpilot.com
Very bad always glitches couldndt addon lots of Times. Avoid

Stuart
12 April 2020
Comment from uk.trustpilot.com
This company is awful. The website is incredibly glitchy and poorly executed. But the main reason I am writing this negative review today is because their wagering requirements are atrocious... I won 8.80 on free spins the gave me, I had to wager this x40 times, which is about 350. I did this and it took me nearly 3 hours, but the remaining balance wouldn't convert into real cash. So basically I spent 3 hours wagering for nothing when I should have made a few quid. When I went on live chat the service was poor, they take ages responding and the agent didn't understand my clear point. Really poor company.

Julien
25 March 2020
Comment from uk.trustpilot.com
Nice selection of games. Crashed for me once as well, but I thought it s from my connection.

David
25 March 2020
Comment from uk.trustpilot.com
Netbet are a very corrupt company and I would warn anyone against putting any money with them. I sadly did I had a couple of bets with them and then the site crashed and I've not been able to log in since. I have had numerous emails from them all just trying to fob me off and eventually they told me that my account was empty which it most definitely wasn't!!!! they have stolen my money. Don't touch this company!!!

kevin witter
18 March 2020
Comment from uk.trustpilot.com
Had an account with them for about 6 months now. Not a bad site really, has a poker option too but it's the Playtech version so basically a lottery at the lower stakes levels and the attached casino is a definite NO NO as it's completely rigged IMO. Sports prices aren't very competitive and the number of markets can be limited. Not the quickest on paying out withdrawals either but do tend to pay within 3 days. Promotions and the odd free bets are ok too. 6/10 overall.

Andrew Knox
12 March 2020
Comment from uk.trustpilot.com
Stay well clear trust me. Proper con going on here and they look so legit to. You have been warned.

Mohammad
01 March 2020
Comment from uk.trustpilot.com
Downloaded the app a while back & have been using it for a for a good couple of months. The app is very quick and responsive with a good range of sports as well as the casino range with good selection of games. The prices are good & competitive also offers cash out which is good. Customer service was very good straight forward I had a query regarding how to withdraw & they told me how to do it no messing round very good they knew what they were doing. Downside after using the app there could be a few tweaks maybe a colour change, video playback for live races, daily lucky spins or faster transitions for data etc. Overall its growing on me & I think it's good so far and can only get better.

Kim Charlton
27 February 2020
Comment from uk.trustpilot.com
Im absalouty fumeing i have been suspended due to this gamble ware policy and i have waited 3 day for a phone call so far to activate my account agen and today have been told no one availble to ring me once again and its all down to because i didnt use my account for two weeks now i am i want to make a bet tonight but cant not garenteed to be able to make bets over the weekend i think they take the utter mick

JanGrey
26 February 2020
Comment from uk.trustpilot.com
I was honestly surprised... Been looking for a new bookie and decided to give Netbet a go, which was a brilliant idea. Just recently I had a bet for Tyson Fury to win, which he did, so then I withdrew, and my money were right there in my bank account, 3 days later. No it is not lightning speed. Yes, I am happy with the service!

Samantha Perkins
25 February 2020
Comment from uk.trustpilot.com
I have played online for as long as I can remember and this is the worst site I have ever come across. Live chat is offline and only operates until 11pm as it is compared to other sites with 24 hour support. I play a lot and have high wagered bets my bets have been very low on this site compared to other sites. The free spins have been very poor and the wins overall have been much lower compared to other sites my advice would be not to play at all I wish I had never joined.

LorySweet
21 February 2020
Comment from uk.trustpilot.com
I was very reluctant in the beggining to try this website, but I thought I should give it a shot. I placed a 10 pound bet on a PL game for their welcome offer, but I didn't receive my freebet. Contacted them and apparently I wasn't eligible, however they made an exception, so maybe I was actually eligible. It was really nice and since then I've started to play more and more here, really love it.

Thomas
14 February 2020
Comment from uk.trustpilot.com
I like to have a gamble online regularly and I would say other sites have been my go to places to do that for a long time, However NetBet is really growing on me lately. It's easy to deposit on, quick withdrawals via PayPal, it's reliable and offers bonuses from time to time, plus it has a large range of games, some different to my usual sites I visit which adds to the appeal.

Ben
30 January 2020
Comment from uk.trustpilot.com
After depositing money and placing a few bets, Netbet stopped me accessing my account and stole my money. When I spoke to customer support they say they did this because they couldn't verify my account. I sent them copies of my passport and debit card used to make the deposit and was told this should resolve the situation, I tried this a few times but I still cannot access my account. I had around 40 in the account.

Chris
29 January 2020
Comment from uk.trustpilot.com
I would like to start off by thanking the customer support team, as they took it to the next level and sent my withdrawal faster than advertised. Getting your money in 24-48 hours instead of 2-4 business days is really appreciated. I can see a lot of bad reviews, most of them not making any sense to me, since my experience with Netbet was brilliant so far. Since I am a foreigner in the UK, one of my office mates recommended Netbet, as I wanted to get a ''taste'' of the English Gambling Experience and Netbet surely did not disappoint. Keep up lads, will definitely keep playing with you. Strongly recommending this casino to all of youse.

Paul Macdonald
15 January 2020
Comment from uk.trustpilot.com
Joined net bet made a deposit and managed to win ,as itcwas first time played this casino was a bit paranoid about getting my money ,I went to netbet reviews an saw loads of bad reviews, but got verified in 12 hours and money in 2 days , was really pleased as when I saw all these bad reviews thought omg I'm not gonna get my money .,I think these people have either breached tos, or messed up somehow as they paid out no problem ,I play on alot of sites ,netbet have a good range of games and easy site , I'm from uk so anyone who joins if you do everything right you have no worrys they are uk and mga, licensed

Ian
05 January 2020
Comment from uk.trustpilot.com
Offered a welcome bonus on the deposit page, deposited and no bonus added. Went to chat and told the bonus department have decided I can not have bonuses... No reason at all other then they pick and chose whether to honour the promised bonus. During chat a pop up appeared saying I've been selected for a special bonus and to deposit to get this bonus. Absolute SCAM of a casino. Dirty dishonest cheats.

Gary Hannigan
18 December 2019
Comment from uk.trustpilot.com
This is a scam site. Please avoid at all costs!!!!!
Paul Nixon
17 November 2020
Comment from uk.trustpilot.com
I have not concern about a business doing AML / ID checks, which all betting providers do now. This is the only provider that requests paper docs, copy of card, x2 proofs of address & driving license. Cant say its secure to send via email, and they wont tell you how they process or destroy and how long kept. They send text messages about ID from a bit.ly domain which itself looks like a scam. Payout is slow, I have requested account be closed stick to betfair or the major ones.
I have not concern about a business doing AML / ID checks, which all betting providers do now. This is the only provider that requests paper docs, copy of card, x2 proofs of address & driving license. Cant say its secure to send via email, and they wont tell you how they process or destroy and how long kept.
They send text messages about ID from a bit.ly domain which itself looks like a scam. Payout is slow, I have requested account be closed stick to betfair or the major ones.