Netbet PLAYER REVIEWS(1152)
Ami
14 June 2024
Comment from uk.trustpilot.com
Would be 0 stars if possible. Still awaiting my £250 withdraw I’ve contacted customer services multiple times via email to barely get a reply or be told the same thing over and over. I’m now looking into legal advice and reporting them to the right people. Absolute scam of a site!
Frantisek tulej
14 June 2024
Comment from uk.trustpilot.com
Like Good to hele the custumers
James Wharton
14 June 2024
Comment from uk.trustpilot.com
Scam a full scale scam geuss what no withdrawal do not use under any circumstances
Connor
14 June 2024
Comment from uk.trustpilot.com
Withdrew 3 days ago from my account and still havnt received my winnings, they verified me when I signed up after I sent documents over but yet asking for them again after I’ve withdrawn, no live chat and havnt replied to any emails, if this changes then I will change my review but until then every annoyed and disappointed, I want my money!!Edit: they’ve just emailed me saying I’ve got another account registered with gamstop so I’ve broke the t&cs which I havnt got an account registered with gamstop, I just want my winnings
David Kelly
10 June 2024
Comment from uk.trustpilot.com
Customer service was absolutely spot on with (Hazel) she answered all my questions and got the problems sorted straight away! No excuses brilliant 🙌
Catalin Ghivici
08 June 2024
Comment from uk.trustpilot.com
Stay away from this casino I got points 2000£ I was playing over 23k I can’t use my points from 3 months lie to me will be fix I will contact my bank to get from this scam mother casino
Jack
05 June 2024
Comment from uk.trustpilot.com
AVOID!!! STILL WAITING 9 DAYS FOR A £40 WITHDRAWAL!!! IT WAS MY SECOND DEPOSIT ON THE SITE, £20 and won £40 on big bass. I Withdrew the £40, 3 days later did not receive any money or notification about withdrawal. My payment was still processing…. I then went onto live chat chat and was told I needed a bank statement! Even tho I had already verified the account with all this when first joining! Bank statement was sent, was told I would have reply in 72 hours!!! STILL NO REPLY 7 DAYS LATER!!! I WAS THEN TOLD ON LIVE CHAT MY DETAILS HAD BEEN ACCEPTED AND CAN TAKE 1-8 DAYS!! TWO DAYS LATER!! I WAS STILL SKEPTICAL GOT IN TOUCH VIA LIVE CHAT AGAIN!! THEY HAD NOT EVEN RAISED MY ISSUE!!! I WAS THEN TOLD TO WAIT AGAIN. WITH NO TIME FRAME!!! I WAS THEN TOLD ALL THIS WAS DUE TO THEM ISSUING A HIGH NUMBER OF WITHDRAWING REQUESTS 🤣🤣🤣 NEVER HEARD OUT LIKE IT IN MY LIFE!!!!!
Lauren Hulme
05 June 2024
Comment from uk.trustpilot.com
Will not withdraw my money, it's been 6 days and telling me they need documents witch they have had. Saying I need to prove my bank etc and I have. This is more than enough to withdraw, I have reported to trading standards. They just steal your money and don't pay out winnings. I can see them not far off being shut down. Absolutely disgusting STAY AWAY Stopped replying to my messages
LB
05 June 2024
Comment from uk.trustpilot.com
Helpful guy called Mike :)
steven jarman
03 June 2024
Comment from uk.trustpilot.com
A very nice friendly site. Helpful people. Especially Christina. Recomended
Emma C
03 June 2024
Comment from uk.trustpilot.com
Day 14 and guess what…. still no sign of winnings! Shock! I’m currently looking at the Gambling Commissions website to look into how I escalate this. They have continued to refer me to my bank and will not track the supposed transaction for me. For all the years I’ve played and won on all different sites, I can honestly say this is by far the worst experience I’ve ever had. I mean it’s not like they are doing me a favour, I deposited x3 of what I’ve actually withdrawn! Absolute bunch of cowboys and if they think I’ll take this lying down they have another thing coming!
Franck Cerea
02 June 2024
Comment from uk.trustpilot.com
Stay away from these thieves!!!!!!Worst site ever !Deposit more than £1500 in 2 months and never won anything
Cem okan Tan
02 June 2024
Comment from uk.trustpilot.com
you can not get bonus and no custumer service never ever her.
Sue
01 June 2024
Comment from uk.trustpilot.com
Hello I will be referring this case to my legal representative, I have provided more than enough information , bank statement photo ID etc , I will be taking all of this to my solicitor to open a case and will also take this to IBAS as you have stolen £1000
Jake
31 May 2024
Comment from uk.trustpilot.com
Contacted customer support over a missing free bet, the representative I spoke with (Christina) was very friendly and solved the issue immediately.
Bakr Kal
30 May 2024
Comment from uk.trustpilot.com
I don't know what I'm going do I'm losing lots thes s h e t casino thy keep tok my money I don't know how i got back any online casinos I play I'm going losing money aswre I don't know what did do I losing over £ 2500 net s h i t and losing betvictor £7900 and many online casinos since i play online casinos I losing over £300.000 i feel like don't drink or eat please anyone there tell gamble responsibly let me win something back
Emma Hart
30 May 2024
Comment from uk.trustpilot.com
Day 10, still not sign of winnings! Ill post 1 star every day until I receive what I am owed. They gave me an arn reference to check with my bank but as predicted the bank say there is no pending payment from them - which I already knew would be the case. Don’t believe any of the 3+ stars on here! Never known such a poor withdrawal process. Absolute joke!
Emma Hart
29 May 2024
Comment from uk.trustpilot.com
Still waiting on withdrawal! Now on day 9 post withdrawing. I will never use netbet again after this. I’ve never known a withdrawal process to take so long it’s criminal!
Andreea Ionita
26 May 2024
Comment from uk.trustpilot.com
It was a pleasure to speak with stuff members Amber she help me alot and very quick and professional , thank you very much
Jacinta Dias
25 May 2024
Comment from uk.trustpilot.com
Absolute scam operating casino.No matter what bet you play lower or higher ,you will not trigger a bonus or freespins,looks like the third party has set the rtp ,where only the casino is minting money & the players loosing..Gambling is also about fun & excitement..This casino lacks everything..don't risk your money on this casino..BEWARE!
Wayne Mmm
24 May 2024
Comment from uk.trustpilot.com
Believe the bad reviews glitching so you don’t get bonus. Waited over a week for a payout of a measly 10 pound absolutely shocking site for government needs to sort these cowboys out
Paul Marsden
23 May 2024
Comment from uk.trustpilot.com
Do not play this website! £2 a spin and it was only allowing me to win 20p or 40ps if lucky! Can't even talk to anyone on chat! Disgusting I want to delete my account now£450 down today, got a bouns on £2 a spin guess what I won £29 back even know it give me extra free spins within the first bouns I got from £450 DO NOT USE THIS SITE! ROBBING IM TELLING YOU NOW Don't message back with the rubbish of with random, no it's not your just greedy as heck! STAY THE F AWAY
William
23 May 2024
Comment from uk.trustpilot.com
Netbet is a terrible company and a complete scam. My experience with them was horrible. I created an account and deposited £10 to get the advertised 200 free spins and 50 spins. However, after making the deposit, I only received 25 free spins for a specific game. I couldn't use the other 25 spins they assigned to another game.I spent 30 minutes talking to customer service, who informed me that I could only use the remaining 25 spins after spending all my money. Furthermore, the 200 free spins would be assigned randomly on another day, as per their terms and conditions. While this might be technically accurate, understanding their terms requires a legal expert, and their advertising is highly misleading.To make matters worse, they might charge fees if you try to withdraw your money. Don't trust them.Also, do not trust in the good reviews. I am quiet sure they are people from the company trying to raise the score.
Mantas Sakalauskas
21 May 2024
Comment from uk.trustpilot.com
Lovely amber
Owen Wellington
21 May 2024
Comment from uk.trustpilot.com
I can not withdraw my winnings it's just telling me I can not withdraw four now from net bet can you fix my problem please
David forrester
18 May 2024
Comment from uk.trustpilot.com
Unable to self exclude at my convenience. Agent offline always shown. Encourages you to gamble more. Every other decent site allows self exclusion from within the site without the need to speak to someone. This is totally unacceptable.
Paul Marsden
18 May 2024
Comment from uk.trustpilot.com
The main thing with this company is, withdrawal times 24/48 hours is a long time to say other gambling sites do it within a day. I'm still waiting on my withdrawal, I've read the comments and I'm hoping it's not a fighting battle for the money I've won! So for now 2 stars. Maybe that will change and go higher depending how the withdrawal it self goes
Benjamin Rossiter
18 May 2024
Comment from uk.trustpilot.com
Loads of different kinds of slots pays out on time quick response if yu need help good for my live feed thanks good work netbet
Dave
15 May 2024
Comment from uk.trustpilot.com
I was really enjoying this site, it has some really good promotions that are easy to complete and the rewards are quickly made available, however, I took advantage of a promotion that offered a free bet, I placed the bet, the bet qualified for the free bet. After the bet had settled I received an email saying I have been stopped from using the free bets because, and this is the kicker, I used the free bets that I was awarded, I only used the promotions that were on offer. If you are not going to honour the promotion when I place the bet, you shouldn't be allowed to take the bet, the bet should be honoured with all the promotions that were available at the time the bet was made. Very disappointed. I understand that its in the terms and conditions, still makes no sense to remove promotions because I was using them?
Ameer Mohammad
15 May 2024
Comment from uk.trustpilot.com
To be honest I lost all my money and time I didn’t win anything I highly recommend everyone do not play this games wasting time
Sarah Steward
14 May 2024
Comment from uk.trustpilot.com
I don’t understand some of the negative reviews, the games are great , it’s a gamble if you win or not, some days I lose some I win, my first deposit of £10 i got free spins I played threw them and withdraw £350 in my bank within a few days , then played a few £10s and lost, just deposited £10 and withdraw £100, which I’m sure will also get paid within a few days. (I will edit if I’m wrong ) but fingers crossed, 2nd time lucky 🍀
Runny
14 May 2024
Comment from uk.trustpilot.com
I went on and registered for an account after I have seen multiple promotions during the last months. This site it’s the absolute worst. I have waited more than 2 weeks for the withdrawal and they did not request any document. Why the long wait?????? Almost 3 weeks for a 100 withdrawal? RUBBISH!!!!! They have the absolute worst selection of games and they are not in the right order (according to the popularity at least). DO NOT REGISTER IF YOU WANT TO KEEP YOUR SANITY!!!!
Sharon Baines
12 May 2024
Comment from uk.trustpilot.com
❌absolutely rubbish❌ stay clear of this site ❌ wins are very rare and when the scatters come in you get nothing for the first few spins then penny’s for the last few even on £1, 60p and 30p spins and if you manage to make it to 2x which again is very rare you get fishermen coming up but no money. They just keep saying that’s it is all down to luck but to keep losing day after day something ain’t right unless I am one unlucky person. There is better sites out there guys so don’t go and waste your money here. I will update if there is any change. Thanks for reading .
Paul
11 May 2024
Comment from uk.trustpilot.com
I lodged money, never made a bet, then a month later i logged in and my money was gone!!!!!!!!!!!
RIMVYDAS GEDVILAS
11 May 2024
Comment from uk.trustpilot.com
STAY AWAY FROM THIS Ok this is my experience with NetBet. It was good to start with and then they started to limit me and because off my winnings. They limited me to £50 a mont 😂 I spend more in a shop a day. I did proof my income no limit changed. Next think they limited my monthly bet stake wagering to £500 So u can’t win over £500 if u wanna. I got £500 in my account but I can’t play Now they limited me time I spend on web ton120 min. And it’s kick me out. And most importan I can’t change any off this limits myself. And they not responding really really bad support, bank wid was instant. But It’s taking ages .And they referring it to safe gambling really 😂 to them yes Ido believe😂. Not to me if I wanna lose my money I’m not going to ask anyone if I can do that I will do it because I can. It’s more about gambling companies to restrict you to win good that reason they have safe gamble in place. But NetBet dose it for they own good not to safe you. It’s abuse off system. They now how to play. House always win no matter how good you are they will stop you.I highly don’t recommend unless u wanna waste your time.
Anthony Hickey
10 May 2024
Comment from uk.trustpilot.com
I was sceptical after reading these reviews but Netbet paid my winnings within 48hrs as advertised. Would definitely use again.
Aaron Foster
10 May 2024
Comment from uk.trustpilot.com
I got proof of them unfairly rigging slots when I was on chat and asked bang I got banned
Miroslaw D
08 May 2024
Comment from uk.trustpilot.com
LossLossLossEven bonuses they offering are not worthAvoidAvoidNo joy at allThanks
Brightspark
02 May 2024
Comment from uk.trustpilot.com
A week on none of my withdrawals processed, have contacted customer service loads over the past week regarding my withdrawal. To be told they will ask for an update. All my stuff was verified and accepted, but no one can give me an update on when I will get my withdrawals. Really disappointed as I was enjoying playing here. Can someone please find out if I’m going to receive my withdrawals or what is going on.
Laura
01 May 2024
Comment from uk.trustpilot.com
Very poor for online casino selection of games very limited rtp so far not grate error messages on some games.. there is way better sites like sunvegas skyvegas gala ones this feels like waist of time...I can already tell when I will win on a spin or not as Combination repeat it self they might say its random but they called random is very predictable. Withdrawal proces is painful and long yeah personal will be playing elsewhere
Consumer
29 April 2024
Comment from uk.trustpilot.com
I won free spins on my game didn’t even win a penny better playing something else don’t recommend rubbish and so win like 10 x your stake just bad casino
Steven Lynn
28 April 2024
Comment from uk.trustpilot.com
Honestly, wonderful casino, amazing games, amazing support, if you send the right documentation stuff gets processes asap, cust service for me 1st class, this is now my casino, none else, brilliant
Tereza
26 April 2024
Comment from uk.trustpilot.com
10 of 10 casino trusted site rewards players
customer
25 April 2024
Comment from uk.trustpilot.com
the worst company I played a lot of money with this company and when I also won 400 pounds I have been waiting for a month for them to put money in my account I am going to file a complaint with the police and consumer protection for cheating people i emailed them ami it keeps saying payment dept processing my payment for a month worst company or gaming site
Thomas Morris
25 April 2024
Comment from uk.trustpilot.com
Always good and fast communication and great bonuses
Maeve
23 April 2024
Comment from uk.trustpilot.com
I am still waiting for £1960 which I withdrew over a month ago - I really liked the site and they are quick enough to take your money- I have sent numerous emails to customer support but all I keep getting back is “thank you for your patience and we are investigating
Daniel horestead
23 April 2024
Comment from uk.trustpilot.com
Good jackpots slots, jackpot king, mega moolah, temple rumble Sportsbook got everything you need, every sport and event, cash out as wellLive casino fair, don't use live casino on the site it's a lot better on netbet app,Netbet website live roulette evoloution past numbers are cut off bit on app u can see all past numbers
RYAN HADWICK
23 April 2024
Comment from uk.trustpilot.com
Contradiction and lies Staff member Hazel is the rudest most unhelpful lier on the company, after being told they can not refund to applepay but under regulations they can only refund to original payment methods! After pointing out the ridiculous contradiction of lies Hazel write she ended the chat! I had a webchat and email Confirmation that the winninga qould be paid into the bank account 24h from the time of the email…. I also pointed this out in the chat! But that email was also a lie or Hazel was not telling the truth because she advised another 24h when i have a email from 24h pervious that it would be 24h Either Hazel is telling LIES or the email team are….,and rather than check the information and assure me the truth! Hazel ended the chat! Really poor and unprofessional service from Hazel I opened a new chat in the hope to talk with someone else on the team to get a proper response and make a conplaint but ended up back with the same useless advisor Hazel! I tried to submit a complaint but because the advisor i wanted to report was the same one i was talking to it was denied! FUNNY THAT! Hazel is the most useless customer advisor ever encountered in any company in my life! Direct contradiction and lies quoting so called uk regulations that are fake and not true
MR William Blessed
22 April 2024
Comment from uk.trustpilot.com
They are reliable and trust worthy
John
16 June 2024
Comment from uk.trustpilot.com
Bloody disgusting Misleading promotions 100% loss rate on casino games just signed up and my my first and last deposit. Avoid everyone seem dodgy
Bloody disgusting Misleading promotions 100% loss rate on casino games just signed up and my my first and last deposit. Avoid everyone seem dodgy