Netbet Review

Very speedy resolution from Mike and much appreciated. Antony

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Very helpful and quick replies

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Avoid at all costs if you want your winnings!Absolute joke or a customer service and withdrawal times. Won two football accas one for £145 and another for £150 and the process to withdrawal has been nothing short of a joke with zero help! It’s been nearly 5 days and not a single penny has reached my bank account. With all correct documents submitted!

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Awful experience so far.I have been waiting patiently for my withdrawal which states it takes 2 days. It’s still showing as ‘pending’ and nobody is helping.

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Quick, simply and positive. Best support ever

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Won few bets and they restricted me from getting any bonus silently, I didn’t receive a free bet after a promotion they sent by email and they communicated by live chat that they have restricted my account and no reason shared with customer.Very unprofessional, avoid at all costs

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Look at their page on here and you’ll see just 5 star reviews because they report bad reviews and get them taken offline. Why would you want to bet with a company like that?The odds are embarrassingly bad and they limit you really fast. No way are they brilliant in any sense of the word

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Mike was helpful and helped me. He did a great job he is a credit to your company

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Brilliant site ,fast payout ,great customer service and all round 100 per cent fantastic games .

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100% scammersI opened a account and deposited £1000I played slots for a while and won £600I requested a withdraw of £1600The contacted me and said I already had an account and that you can not have 2 accountsI did not already have an account with them and even if I did they refused to proof itThey also refuse to refund me my initial deposit 100% scammers stay awayThis is what they said Case #: 07246429″Following our checks, we have found another account opened in your name and matching your details, which is currently restricted.Please keep in mind this is a direct breach of our T&C, stating a player is allowed to have only one account with NetBet.Unfortunately at this time, we are unable to continue a business relationship with you. This is in line with the following terms and conditions stated in paragraph 17. TERMS AND CANCELLATION’. As a result, your withdrawal request will be canceled and your balance will be cleared”.Lol they cant even spell cancelled correctlyStay away from these scammersI deposited with Paypal so hopefully they will sort it out.

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Deposited 300 on the 4th of December and they claimed they didn’t get it then after showing them proof they’ve said they’ve credited me which they didn’t then now there speaking to paysafe about it and I’ve been waiting 2 days for a response about that and to top it off today they taken another 300 of me and I’ve had to start the same process again 9 days later.

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The site itself offers loads of games to try & new games are updated often. The interface on the site for me has been okay to be fair no lag or anything whilst playing games… Customer support can be tricky it randomly goes offline during normal uk business hours which isn’t so good if you need to speak to someone.. Now onto the withdrawals; I withdrew 100 & was processed next day and got the money to hit the bank that day too ? Great! Then I won 5k with a deposit of 1K basically & they say the processing times may take slightly longer because of the amount of win? Due to them verifying the wagers which led to the win.. hmmmm ok no problem but at least specify a time frame but in all fairness I don’t understand why if I win 100 it gets processed at a quicker rate & if I win 1000 it has to take longer.. Overall good site though nothing crazy wrong here just abit slow sometimes on withdrawals I shall wait for mine

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Where i do start!! The site is terrible, glitchy and overall crap! They’re quick enough to take your money but when it comes to withdrawing your money is a different kettle of fish! After Several attempts I gave up. It says the account number is incorrect and after trying 2 different cards id had enough! I Tried contacting the customer service team and the gift that keeps on giving says the agent is offline. I was forced to spend the money in the end after failed attempts of trying to withdraw it. Lousiest betting company onThe internet!

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Shocking site they rob u big time been with them since March now my account is frozen they take ur money and when they have enough they block u I have now reported these stealers defo stay away read the bad reviews not the good

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My experience with netbet has been very poor. The website is really glitchy and I constantly get error codes when browsing the site. A lot of the games won’t load for me. I’ve tried using different browsers and different devices etc but it still doesn’t work for me. The wins and bonus rounds have been extremely poor compared to the other sites I use. The only time I’ve ever won anything on netbet was when I was awarded 3 free spins, I ended up winning £97 but of course I couldn’t withdraw any of it as it was bonus funds and the bonus funds require 40x wagering. The error codes, games never loading and no bonus rounds/wins has made my experience with them very poor. I am currently waiting for an agent to go online so I can close my account.

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What a palava to get them to send me my winnings. 72 hrs later they are still approving my documents. They took my deposit from the same card I wanted my winnings Paul and they are now saying it could take 4 days.DONT BOTHER using this site. There are other sites that.respect their paying customer

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I used whatts app to contact about a withdrawal the representative told me they would contact the payment team and did sort the problem the same day

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Netbet is the war’s casino I played in my life 😡 just stollen my money and I’m not annoyed 😤.. no bonuses nu free Speen on game just pumping money for nothing!

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Absolutely shocking they freeze ur account and mess u around be warned don’t spend with them over the months of playing they have changed the staff are all rude they say the same thing over and over all the time it’s now getting on my nerves they are a joke stay well away

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What a complete nightmare. This casino is the most fraudulent, disrespectful, theives I’ve ever seen first hand. I won a freeroll tourney made 12$ played a few slots, turned it into 1100$. 2 different tellers or “service theives” took turns taking the money out of my account! 1500$ GONE. Not half or 3/4… all of it! They deserve to be shut down. Whatever you do invest nothing into this fraudulent catastrophe pretending to be a respectful business. This is trash at its finest… burn your money before you give to these theives

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Amber was very much a fantastic customer service lady Fast, professional service very knowledgeable and helpful

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Not a good site still waiting for them to sort my account they prob pay to take reviews down I have done nothing wrong they took money but hate u winning it back il keep leaving bad reviews every where

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Quick and easy sorted my problem right away. Mike was very helpful

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I tried to log into Netbet using my email address that I’ve had for at least 15 years and was told that no account existed linked to that email address. This confused me as I thought I’d had an account previously but thought I must have closed it. So, I set up a new account using all my correct personal details, email, phone etc. and at no time did I receive a warning that I may already have an account. Deposited £100, wagered on slots and eventually ended up with a balance of £143. Requested a withdrawal and waited for my money. Next day, tried to log in and Account Closed flashed up. When checking with Netbet support, they said I needed to submit verification documents which I did. 1 week later, I receive an email saying that they had found evidence of multiple accounts and that therefore they would not be paying the withdrawal. So, Netbet fail to check my details when I register and when I deposit £100 but when they have to pay out, they suddenly decide not to. Bunch of crooks. Avoid at all costs!

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Scandalous… poor payouts even on free spins. Won some and would not let me withdraw!!! Scandalous. AVOID AT ALL COST!!£££££££

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Perfect 😃 x I

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Nobody is buying your fake review scores.reporting only bad reviews is against Trustpilot terms and conditionsOdds are mediocre and limits embarrassing.

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There is a fair few low reviews which I can’t really seem to understand. Look I’m not daft, a casino / online gambling site is exactly what it says it is. It’s a gambling site, of course it’s going to be slightly sided to the house that’s just how it works and you’ll never find a casino that isn’t. But in all honesty, I’ve had nothing but enjoyment on NetBet, sure i’m lost my fair share but I’ve certainly won quite generously a fair bit more! That’s more than I can say for any other of the big name sites such as betfred, 32red and so on. I would 100% say that this site is much more fair and kind the player than any other I’ve been on. If I could give it more than 5 stars, I definitely would do.

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They freeze ur account for no reason take my money that’s it so wrong stay away warning

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Amber was fantastic answered all of my questions in full and put my mjnd at ease

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forced £11 a week deposit limit???didn’t even bother playing closed the account within minutes

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Been using netbet for years without much problems. 3 months ago netbet decided to put a £50 a month limit on my account without justifying or explaining anything? After speaking with customer service (if you call templated responses speaking) I’ve literally gave up trying get them to tell me why. £50 a month is chump change so I’ve taken my business elsewhere. And like most other 1* reviews I’m sure netbet are going to get this review taken down. Anyway, netbet has sh!t odds on their sports, low rtp on their slots and the website is like browsing something from the early 2000’s.To all newbies to netbet, don’t bother they aren’t worth it

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Christina was quick and extremely helpful. Very satisfied customer

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Have given accurate feedback . Very kind attitude and warm replay to my messages .

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Guys don’t waste your time registering with this company. Like the review below me these clowns have given me a deposit limit of £11 a week which is ridiculous and have asked them to increase this on the 02/11 which was 2 weeks ago and despite repeated emails asking for an update it’s not been increased so have decided to close the account.Also the withdrawal process is pretty slow compared to other companies, I was able to withdraw but think it took around 24 hours to process but once it was then it hit my account in a a few hours so only reason I’m giving 2 stars otherwise would have been one due to the £11 deposit limit lol

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Site is ok,working nice but customer service(LUKE)master degree racist.I never seen anyone enjoying not to be helpful.They gave me an account manager(ADRIAN)he earns money freely there.I had to send introduce mails and he replied 10 days later and very weird.If u see those names runaway beside that side is great but i will close my account.Ulas75

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The Amazing Daisy – from customer service team!Please note the 5 star rating is only because there was no more stars I could give. Normally contacting customer service team is rather a unpleasant thing to do (to say the least) mainly because it’s for when things go wrong. But this time… this time I had an absolute pleasure and priviledge to speak to THE best customer service person in the whole world… – Daisy! What an absolute star and diamond! You people should realise that and promote the #£@* out of Daisy until she is the top of the food chain in your company! Honest, patient, amazingly thoughtfull and the knowledgable – these all are characteristics of a hero! She is the force to be reckoned with if there was customer service war! “The battlefield of helping others” is owned by her and she absolutely rules in it in every possible aspect! I salute you The Amazing Daisy! :)No seriously really nice and helpfull – and yes from now on my favourite customer service person in the world!

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Shi@eThey give you a 11 pound weekly deposit limit. Also just played 11 quid on 10p a spin without a win over 2p. Lol.But unbelievable. Hard work to use this site.Want all sorts of I.d.And then they give you a 10pound weekly limit. Insulting really isn’t it.I don’t have this problem with any other company just this one.Also really hard work. If your trying to withdraw. Sort your little scam out. And let people play what they wanna play. I work 7 days a week. Make more than the daft employee who will reply to me on this message.And your telling me I’m invited to play 11 pound a week. I’ll play somewhere else. And I suggest you all do the same. Right scam they have going this site.

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I have been with netbet for a while. I typically deposit through the boku option so the withdrawal option is very bank transfer.I recently closed my account with Santander and opened a new account with starling. I processed 2 withdrawals, specifically providing the bank details for my starling account but someone can’t read too well and sent my withdrawals to a closed account with Santander!!!!!Why ask for the name of the bank, sort code and account number during the withdrawal process if you don’t bloody read the request. I am beyond pissed off and have raised a complaint!!!!

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Only joined a few days ago won a few bob so withdrawn my winnings took 24 hours to get paid out. It’s ridiculous waiting that long in this day and age. so closed my account and went with bet 365 won on a double got paid out in 2 hours. Netbet get with the times and make sure you’re customers get paid quicker into their account 24 hours is madness 😠.

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hasles mo so kerdio dhio deles omorales very good casino.

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I’ve played at a fair few casinos and would rate this as below average for payouts and above average for customer service. On the positive side, there are a large variety of games to choose from and also offering a variety of different payment methods to suit. You are not penalised from receiving the bonus offer for using pre paid wallets such as PayPal which is a huge positive. The customer service is also extremely prompt and helpful.The downside… A lot of the games lag frequently throwing you out, Aviator and Slingo being the main two I’ve encountered. This can be extremely annoying when you have spent money warming up the game. In the case of Aviator being a live game, lagging is a big NO. Also, quite, a fair few of the games give you dead spin after dead spin, having to invest heavily before hitting a bonus which more often than not are very little. My main game is Slingo and this has to be the worst site I’ve ever played the game on. I’ve tried this site many times, playing a variety of slingo games. I’ve even used my mothers internet and IP as she has never gambled in her life so there is no recorded history with the casino / game provider. Yet, I found it even more difficult to win a penny and found I had to lose a lot first and then win it back gradually which is tiresome and boring. I’ve had a few wins, but very small amounts, nothing to get excited about and nothing more than my deposit values. The RTP is certainly not the worst, but equally not the best. If I’m honest there are better sites out there, depending on your go to game. However, I’ve not found a game that’s had a decent payout, I find you have to feed the games heavily first in order to bank any small win, again not an enjoyable experience.. However, the customer service is in my experience efficient, unlike other sites, the likes of spin genie where it is non existent.The few wings I e cashed out have been slow, but no issues and straightforward with no hassle.

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Wonderful service very kind and polite

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Really can’t understand the relative high review points this site gets. There are lots of negatives and very few positives. The site is not a scam as some of the reviewers below will have you believe – no doubt losing casino customers – but it doesn’t offer anything that you can’t get elsewhere a lot better.The biggest negative is the painfully slow (in this day and age) withdrawals. 24-48 hours to “process” your request, whatever that means and then the time waiting for it to actually hit your bank. The odds offered on the sportsbook are invariably terrible in relation to their competitors and the range of available markets, especially in play, is again way off what their competitors offer.A positive is the chat is quick and easy and you actually get through to an English speaking human being without having to dodge bots and endless questions to get there.All in all there is NOTHING that this site offers that you can’t get better, bigger and quicker elsewhere. Four and five star reviews are baffling.

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Robbing people not a big win don’t play on this site they are also liars to spoke to someone she says one thing the other says another stay away they prob pay trustpilot to remove this review they did that last time

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Great service customer from Mike

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Spent a small fortune on this site and did not win a penny opted into one of there bonus offers and did not recieve it stay away a waste of time and i am cancelling my account

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Very easy and helpful experience

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Absolutely perfect service! Quick, helpful and very friendly!Super organized!Well done!!!Thank you so much 🙏!All the best

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Absolute scam steer clear.No ratio of wins vs the £150 put in most I’ve won on a single spin is £4. I’ve worked out the ratio payout vs input vs probability and it does not work out.Not too concerned about the money would rather ppl steered well clear of the scammers

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