Paddy Power Review

Very helpful with any issues when using the app. Customer service is actually very helpful once you get through to a real person. Excellent service all round to be fair

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Been with PP for years and previous minor issues have been resolved, however….. when my bet came in yesterday they regarded it as a loss because they state the yellow card didn’t count even though all stats confirm card issued. Withdrew money immediately and using other site now. BEWARE

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I had a problem with withdrawing cash, but Zapna the PP agent sorted this problem out in the matter of 5 minutes.

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Excellent service by the Manager and Team at Ilford lane. Adviser and agent Julian was so helpful to resolve my issue promptly. Well done Team Paddy.

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Very swift to respond and sort my question. Pleasant repressntative who made sure all my questions were answered politely.

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Why botherThe slots now I’m all for a fair game I realise you will lose but in this manor !!! You get bonus on slots and it just never pays in all the years on this site it’s rare to get a decent payout

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I had an issue with withdrawal because of a linked old PayPal account but it was resolved within 20 minsAll good from me

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I couldn’t understand a bet and they quickly answered me on chat and solved my question and I was happy with the results I was looking for

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Excellemt and fast aervice agent done evwrything i asked nishit was my customwr service advisor today well dpne team keep up the excellent work……

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Having been away from the Paddy Power bingo site for many months due to health issues I had to request being reinstated and the 2 lovely ladies that helped me were Donna & Gillian whose patience and understanding knew no bounds over the pst two evenings . I am now able to have a game of bingo thanks to these kind ladies who I am extremely grateful to for their help and advice.

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Shop customers are mugsPP cash customers are the only punters in Europe not paid on Buddy OnePP paid online customers onlyThey are now even worse than all other bookmakers at gaming their customersForcing them online ..legislation required to stop this nonsense..

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I took advantage of one of their opening offers. The bonus never materialised. I spent 2 hrs on chat with their customer services, continually being passed around and put on hold. I am guessing I was talking to bots. Nothing was resolved although I was continually told my issue had been resolved. One word sums PP up, SHYSTERS!!

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@GamblingComission… you really have to check this awful site, is impossible in one month not to pay a damn thing, only to eat pound by pound. All the games same problem!!!!!No winning at all

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Great value, great choice of markets, easy to navigate, very helpful when any queries are raised. 👍🏼

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Great assistance from Kurt and paddy power today. I mistakenly cashed out on a free bet, so lost that free five pound bet, because of a genuine mistake. However I contacted paddy power and received a reply from Kurt, who very kindly organised a free £5 credit to my account. Excellent service and very much appreciated. 👏

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I played on their site, had a few wins, did a few offers then boom…. gubbed. No more offers. Stakes limited to less than a pound. No explanation. Only losers fit the Paddypower business model. Ive noticed now that they tend to email their offers direct. Thats to insure their offers get to the correct people, the ones who lose and lose often.

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Deposited £40 for the bingo, was down to my last £13 when I won the full house of £2500 and £100 crackpot! I can’t believe it! Use have made my year thank use so so much! Was so easy to get verified too! Money was in my bank in 2 hours aswell! AMAZING 10/10!!

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Brilliant service !Money transferred within minutes Chat team are verry efective as well and very helpfull

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Such great customer service online when I had an issue with withdrawing! Helped me quick and efficiently

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I had a query with regards to a bet I thought I had won with Paddy Power which hadn’t paid out. Using the live chat option the agent talked me through the somewhat complicated criteria until I understood my mistake & therefore now have a better understanding of the markets I am betting on. I use several betting apps but always view Paddy Power as my ‘go to’ & this customer service experience explains why!

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The slots on this website are awful it does not matter how much stake you put on from 20 pence to £5 you do not get anything back. The goonies is definitely broke it does not give any bonuses out or any money. Not £1 back after spending £50 on that game on a daily basis! It’s very unfair it needs looking into, I don’t care what you say the games on paddy power are all rigged! The website should be closed down especially the slot game side. What a horrible experience. Will not depositing again on here!

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Spoke to a lovely person nipun he was so helpful and polite I would definitely rate him / her 10out 10 Thank you again for all help

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I would just like to say a massive thank you to Andrew from the Paddy Power Support Chat Crew. He went above and beyond to sort out quite a major issue for me in matter of hours. The man is absolutely a credit to the company!Also, thanks to Daniel Barco and everyone else who was involved in resolving my case today! Thanks,Greg.

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Absolutely rigged games and casinos all live make out there honest there not completely rigged games and goverment needs to step in shut these sites down.

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have had problems on my pc having no green toggle to take advantage of paddys free bets a very nice young lady called sonja sorted it out for this old 86 yr old coffin dodger who like a little bet now it up to paul townsend at cheltenham tomorrow

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Been using Paddy Power for over 20 years.So straightforward to use compared to other sites.

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I wagered a moneyback bet incorrectly and because of that I didn’t receive my free bet.I spoke to customer services at Paddypower (who were very helpful) and they told me that I didn’t follow the correct procedure. Having said that, they did ask me to be more careful how I place my future bets, but also, they gave me my free bet as a goodwill gesture.That to me is what makes Paddypower the best in the business.

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Had a bit of a problem but Harley was amazing she helped me with my problem she deserves a super star and great service the app is amazing to play dead easy and straight forward

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Terrible! You will never get a bonus feature and if so, no decent payout. Don’t waist your money!

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I’ve loved loved using PP for over 25years now! The site is the easiest by far to negotiate around with it’s easy to use simple outlay! I have to say my only complaint over the past few years is missing the phone chats with my fellow Irishman! I dislike chat messages and virtual agents immensely think perhaps many of us do actually?! That said I couldn’t be without my PP .. I’ve loved you for my Saturday racing through my entire adult life. Well done for keeping this Irish ☘️ here and loyal living in London! 😎☘️❤️

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I was trying to get organised for the Festival week and had the need to contact PP and received first class help

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I made a mix up today with a free bet and I messaged the customer services team where I was met with the AWESOME 👌 SOLA 😀 He helped me out massively and really made my day 😀 thank you SOLA 😊

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Signed up to a new Paddy power account & deposited £10 with the promise of 4 x free £10 bets – received the first one having deposited ( & lost) my £10 then received an email overnight saying my account was suspended & i had to verify even though the account was already set up & i had to supply verification. Sent a pic of my driving licence & thought that would be sufficient but then received another email to say i needed to provide a utility bill & a picture of my bankcard!! Absolute joke of a betting site & if they have to be that stringent just to avoid crediting a few free bets then I’m glad that I’m not continuing with an account with them … like most bookmakers, quick to take your cash but not so quick when it comes to settling up or customer satisfaction

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I read someone had said paddy has changed I agree defo think it’s changed used to be great always used to win the free spins but now you get nothing win nothing something defo is different Very hard to win anything now shame used to love going in winning me free spins get nowt now

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Prompt efficient and fast service dealt and resolved my query within minutes on live chat. Thanks Rishitha! Credit to the Paddy power team

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Paddy power didn’t resolve my issue when I couldn’t cash out my bet due to errors. When spoke to both the agent and the manager online both could still not help and said don’t rely on the cash out payment . I asked for a deadlock number to persue the topic and they still changed the topic to mention they couldn’t help. So I lost both my stake and my return due to their cash out error. Won’t be placing bets on their site again as you will always get an error when it comes to cashing out. I will mention this to others not to place bets on their site too.

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DO NOT LEAVE MONEY IN PADDY ACCOUNT. FOR NO REASON THEY BLOCKED ME THEN PUT ME THROUGH A TERROR ORDEAL ON ABSOLUTELY USELESS CHAT SERVICE WHERE THEY PLACE A USELESS FRONT LINE OF SUPPORT WHILST THEY SEND YOU AROUND IN CIRCLES UNTIL YOU GET THROUGH TO A HUMAN 2 WEEKS LATER

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Sometimes you win but not often enough, and wins are a joke anyhow always small amounts. It loves to take your cash as most casinos do. Years back people had a real chance to win cash but this day and age they just mainly want to take your money. And wins are like rare occasion and bonuses are getting to be no existence. Its more bad than good very very rarely good. Maybe once per 3 months you’ll get a decent win if you play every day.

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Great betting site and the new super sub improves a lot with the new 5 subs per team ruining ur bets

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Don’t bother to use the refer a friend for the reward because you won’t get it!And if you try and get it resolved through the chat box, you are kept waiting for hours only to be asked the same question over and over again until you give up!!

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Paddy power is a very understanding and helpful platform. I advise anyone to use this app.

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why can’t I give zero stars? Never start a chat with their Indian call centre. Just close it and keep typing Ireland until you get through to someone there. The indian staff are clueless and incapable of solving any problem.

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Great customer support. Only issue I’ve had is when football coupon doing well sometimes cash out always suspended but only occasionally

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had a network problem with PP transferring from poker account to main went on there online help chat had a right laugh with the geezer sound as sorted in minutes

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Hi I encountered a problem with paddy’s wonder wheel I got in touch with paddy power and they resolved my problem straight away thank you paddy power

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My old debit card number was still registered and about to expire. I contacted PP and the matter was resolved very quickly and very satisfactorily. On a more general note I find the PP online betting facility second to none. Sports coverage is excellent and winning selections paid out promptly. With Cheltenham racing coming up shortly I could not live without my PP.

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Please do not deposit money with this company! I opened an online account and deposited £200 office lottery money into paddy power account in August 2023. The account was showing as suspended when we tried to access it, no contact at all from pp..They had suspended the account and when we spoke to them through online chat they asked for further paperwork which was provided immediately. Account is still not accessible 7 months later! We have tried to raise complaints, contacted via online chat almost daily which takes hours, asked for deadlock numbers to refer to ibas and still nothing but false promises or conversations cut off after wasting hours connecting. This company are appalling! No contact phone numbers, complaints email refuse contact unless customer service online chat have raised the complaint (which they don’t) Ibas cant help without deadlock number. They have effectively stolen our money and blatantly refuse contact.

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Do no waste your time. They kept sending links to upload documents and kept ignoring your emails so no way to withdraw your winnings.

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Something has changed at Paddy power as i used to get a few decent wins, but lately its been absolute rubbish with hardly any wins and when you do win its pennies and the bonus when you do get it has been a joke. I’ve also been getting the free spins every week for the last few weeks and they are a total waste of time and effort. I won’t be using these scam artists again and will be closing my account. Its a mugs game and we are the mugs.. falling for there games, so they can syphon your money away.

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What a load of rubbish avoid at all costs never any wins apart from the odd couple of quid. Never hit the bonus if your lucky you might get it once but crap returns. Deffinately do not recommend

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