Paddy Power PLAYER REVIEWS(2808)
Tom F
19 February 2024
Comment from uk.trustpilot.com
Placed a bet on a UFC event. 3 fighters to win at 9/1 odds. 10 Euro bet. All fighters won but bet was voided. When I challenged this I was told bet was worded wrong and should have read "won by decision" which was not the bet I placed money on. When a betting company can change the terms of a bet after the fact it makes a complete mockery of an all ready one sided business. I maybe a fool to have the odd flutter or gamble on MMA but this fool will never use this sham of an organisation again.
Chris
19 February 2024
Comment from uk.trustpilot.com
Great service and the gambling team was so helpful, I was struggling with my addiction and they helped me set a limit the guy was called David, can't thankyou enough for your help
Mr Thomas Bent
19 February 2024
Comment from uk.trustpilot.com
I had an account issue,did the web chat and was sorted in minutes, good speedy comms/customer service.
Steven Owens
19 February 2024
Comment from uk.trustpilot.com
Top of the shop Paddy Power, excellent app, so easy to navigate, plenty of special offers and rewards, any queries easily answered by the customer service team
Mr Kelly
19 February 2024
Comment from uk.trustpilot.com
Stay clean of the online gaming it's a robbery it's so easy to put the money on to and the odds are horrible I don't know how they get away with it it's horrible how they are robbing us
Harry Bennett
19 February 2024
Comment from uk.trustpilot.com
Great app easy to use chat always helpful and loyalty rewarded
Peter Murphy
19 February 2024
Comment from uk.trustpilot.com
Just speaking to Ankit via txt, very helpful to me as I had to change my bank cards to make a withdrawal. No hassle, very professional in handling every question. Thank you Ankit
Dee
18 February 2024
Comment from uk.trustpilot.com
PADDY POWER COMPLAINTS GO DIRECTLY TO THE FOLLOWING:Ibas-uk.com AND register-with-ibas/"PADDY SOUR" AREN'T CORRESPONDING WITH YOU!....THE CS TEAM ARE FOBBING YOU OFF! YOU'VE BEEN TOLD, THE ISSUE NOW AS BEEN PASSED TO ANOTHER DEPARTMENT WHO WILL REVIEW YOUR ACCOUNT/ISSUES AND WILL CONTACT YOU VERY SHORTLY!,,,,,YOU'VE RECEIVED "ZERO' COMMUNICATION FROM ANYONE AT PADDY POWER.YOU'VE BEEN TOLD THAT YOU'RE ACCOUNT IS SUSPENDED AND/OR YOU'VE NOT BEEN TOLD ANYTHING BUT UPON TRYING TO LOGIN A MESSAGE APPEARS STATING THAT" YOUR ACCOUNT IS CLOSED.YOU'VE HAD A WIN AND NOW THE PROBLEMS HAVE STARTED.WITHDRAWALS BEING CANCELLED WITHDRAWALS BEING RETRACTEDWINNINGS DENIEDACCOUNT ACCESS DENIEDREFUSAL TO ACKNOWLEDGE GAMING ISSUES UPON WINNING.****ALL OF THE ABOVE ARE WHAT PADDY SOUR (POWER) AWARE GUILTY OF BE REST ASSURED*********ALSO YOU CAN FOLLOW THE NEXT LINK, WHICH GIVES YOU A+ ADVICE AND LINKS ON HOW TO MAKE A COMPLAINT AGAINST ALL/ANY UK ONLINE GAMBLING SITES. ukbookmakers.org.ukarticles/how-to-make-a-complaint-against-a-bookmaker/I hope you find this useful and wish you a successful outcome.TIP Successful complaints are typically when the members have been persistent and use the necessary course of actions.However PADDY POWER, do NOT follow its own complaints procedure, by way of failing to communicate and therefore i should advise to wait the 8 weeks "stating that PP have failed to comply by way of response/communicate and that will already put you in ahead towards your successful claim.**********BEST of THE BRITISH**********
Karl Parsons
17 February 2024
Comment from uk.trustpilot.com
Fun and easy to play your favourite spots and customer support it 100/10
MHProperty Maintenance
17 February 2024
Comment from uk.trustpilot.com
Scam!If you do the 90mins with the cash out optionWhen one of the certain amount of legs comes inIt always says something is happening within this betPlease bear with usStopping you from cashing out before games endedSame alldayFirst and last time I’ll use them
Justin Corbett
17 February 2024
Comment from uk.trustpilot.com
I had a good throw things to say about paddy power but today no more could not cash out on 4 bet sheets from 3 pm also very unhelpful ..sorry paddy power you rip people 👊🏻
MISS J L CHAMBERS
17 February 2024
Comment from uk.trustpilot.com
Use the app for a bit of fun occasionally, had to contact them to change my name, the person that helped was very friendly and helpful.Everything sorted quickly.The ap is great for quick last mi bet.
James O'Neill
17 February 2024
Comment from uk.trustpilot.com
Had to put a star ,just to write feckit joke ,no feckin star ,con ,games fixed con of a site, stay well away bunch of c-nts
Joanne Healy
17 February 2024
Comment from uk.trustpilot.com
They’re very good at drawing you in with bonuses. I can only comment on their bingo platforms Play in a room of only 18 people for hours and get a couple of wins.l but same names keep winning. Same names wins in most rooms Free bingo is inmpossible to win DONT BE SUCKED IN THEY GIVE BIG BONUSES BUT YOU NEVER BANK
Robert Mason
16 February 2024
Comment from uk.trustpilot.com
I had a query with one of my horse racing bets .. got in touch with their customer service and they had it sorted in minutes.. very helpful staff .. great experience 👍
Mrs Brenda Moys
16 February 2024
Comment from uk.trustpilot.com
I took advantage of an online offer with Paddy power and won £48 on spins. It was my first time playing on this site and presumed that because I had genuinely won the money in spins…..they would pay out.How wrong could I be….firstly they suspended my account, then they asked for copy of passport, a utility bill and my bank details which I provided well over a week ago. Today I received yet another email stating they need more info but not specifying what they need.I feel this is a ploy to delay paying out. I’m a 71 yr old pensioner ( not that this makes any difference) but I’m hardly likely to be anyone other than who I say I am.I have now threatened them with the Ombudsman and logged an official complaint. You can’t speak to anyone, they don’t respond to emails and the virtual assistant is virtually useless.This is a warning to anyone who deposits and wins with PaddyPower …..take your money elsewhere because if you win….they won’t pay out!!! 😡
Arvydas Official
16 February 2024
Comment from uk.trustpilot.com
Well. Seemed fine at 1st. A usual gambling app. Until you win big. My sister in law deposited €5 and managed to win over €700. When she tried to withdraw it, it was held back. She provided ID and proof of address as asked. And a few hours later the account was closed and the reason she got was it's a "Business Decision" and "we decided to stop doing business with you", and offered to refund the original €5. Anyway if you're hoping to profit don't even install.
Margaret
15 February 2024
Comment from uk.trustpilot.com
If you have a query with Paddy Power they dont dismiss you. They look into it and always gives either the answer or an explanation. Their staff are very polite and helpful
noel
14 February 2024
Comment from uk.trustpilot.com
Unbelievable, Played blackjack, 15 hands won 2 drew 1, slow dealing cards again, lost £135. DEALER had 5 BLACKJACKS ,3 IN A ROW. I DOUBLED UP TO £64 ,GOT 21, DEALER TURNED OVER BLACKJACK, 10 SPADES PLUS ACE SPADES, FOR 3RD TIME IN A ROW, CROOKED CHEATING BASTRDS.ABSOLUTELY SHOCKING, I DONT MIND LOSING BUT THIS IS TAKING THE PISSSSSSS.AVOID AVOID AVOID LESSON LEARNED, CLOSING ACCOUNT.
Matthew Fawl Alesco Property
14 February 2024
Comment from uk.trustpilot.com
Went to login today and it says my account has been closed. No email or notification. Now on hold to their live chat which is painful. £1,000 in credit that i now have to waste time chasing
Gary stone
14 February 2024
Comment from uk.trustpilot.com
Set up my account no problem very few questions..I won money yesterday and suddenly its suspended pending further information requirements...but I was able to deposit not withdraw..outrageous behaviour helpline is useless..avoid this company
Joel Ricardo
13 February 2024
Comment from uk.trustpilot.com
Had a withdraw problem, fast to answer all my questions, problem sorted, thank you
Elergy Machine
13 February 2024
Comment from uk.trustpilot.com
Went to setup an account and it did not allow me to. Says duplicate account creates. Turns out someone has used my name, my previous address and my date of birth to setup an account. An email address i have never setup got used by someone and a bank account i never banked with got setup by someone but that is ok to this company and it would appear that identity theft means nothing to them. I have advised an advisor via chat that someone had used these details to setup an account and all I get is 'it needs to be reviewed' Apparently they cannot inform me if the account gets suspended or anything whilst this gets investigated. Even though I had to send a bloody selfie picture of me with ID. I'd rather not have to go down the solicitor route but I may well have to. To top it off the agent I spoke to doesn't appear to know alot.
Shan Fernando
12 February 2024
Comment from uk.trustpilot.com
BIG SCAMMER IN THE WORLD AWARD GOES TO PADDY POWER 😂BIG big big big scammer, GUYS Stop Playing any games online, with this company, EYE IF THE HOUR ANY GAMES ,FISHING RUBBBISH GAMES CRAY SUPPER 7s those all games no winnings at all , STAY AWAY FROM RUBBBISH PADDY POWER SCAMMERS .Date of experience: 08 February 2024
Mrs Last
12 February 2024
Comment from uk.trustpilot.com
Lag well playing games keep disconnecting very poor bonuses are few and far between better sites out there
Tim Hogan
12 February 2024
Comment from uk.trustpilot.com
Great site with good offers for new customers,I won £85 using the free spins which I got for joining up
Angie Curtis
12 February 2024
Comment from uk.trustpilot.com
Absoutly appaling site...no wins, no features for days now on casino...absolute rip off!!! Wouldn't bother using as they take take take!!! Worst site I've used...running for the hills
Anonymous
12 February 2024
Comment from uk.trustpilot.com
I would give a 0 star been playing for days no bonus no wins on a low stake scum bags of a site I feel like it takes takes and takes when it takes enough it pays you and says congratulations however it like winning a little bit money back you put in your always down on this site
raymond jervis
11 February 2024
Comment from uk.trustpilot.com
No better bookie than paddy . They communicate well and resolve problems very quick. Best in the business 👌
James
11 February 2024
Comment from uk.trustpilot.com
Just an update if you are thinking of trying this site slots, 35 x spins returns NOTHING - 36th spin finally a win = 8p. You need a lot more than luck to win on this site.
Gavin
11 February 2024
Comment from uk.trustpilot.com
Looking to close my account as no longer needed. The agent I dealt with Pooja was great(yes only on text)but I felt as if the agent understood the problem and was extremely quick and efficient also sending great links for further help and assistance.I would rather 11/10 and I hope PP read this review.
Natalie
11 February 2024
Comment from uk.trustpilot.com
Had a problem with my account and got onto the live chat and entered my query and met with a very helpful staff member that was able to fix my issue so fast for me highly recommend paddy powers for all your betting needs
Kieran Robson
09 February 2024
Comment from uk.trustpilot.com
Daily spin is called Wonder Wheel - personally I'd name it Wonder Why I Bother Wheel. Beat the drop is okay however, the questions are odd, if we could create our own, could be better. Slots side, well, just avoid it, slow, glitchy, lagging almost. There are far better sites to use.
Jorge Miguel
09 February 2024
Comment from uk.trustpilot.com
Today I had a chat on Paddy Power services I a way to reactivate my account and the service provided was amazing in every way. Thanks
Ian Pickering
08 February 2024
Comment from uk.trustpilot.com
OMG...so badAvoid.Avoid. Avoid.If you play blackjack expect to.win 1 in 8 if lucky.Dealers ' slipping cards' screens flickering and exiting site unexpectedly..I am a member of 4 other site's andthis one is very dodgy..
Dave
08 February 2024
Comment from uk.trustpilot.com
Terrible company have no idea how business works. Closed my account randomly with no explanation even after I contacted them to find out why. Credit in the account has gone too. They couldn't run a bath let alone conduct decent business. Avoid like the plague. Plenty of other sites to use, my advice is use someone else.
noel
08 February 2024
Comment from uk.trustpilot.com
BEWARE !!!!!! WHEN YOU START WINNING AN ERROR COMES UP, GAME RESTARTS AND THEN YOU LOSE EVERY BLOODY TIME. LOST OVER £120 ON SLINGO LUCKY PANTS,BEFORE THIS WAS WINNING £40. CROOKED CHEATING BASTRDS, RIGGING REELS,I HAD A SUSPICION THIS WAS HAPPENING BUT NOW IT DEFINITELY DOES. I WILL NEVER PLAY ON THIS FIXED CROOKED EFFING BLOODY SITE EVER AGAIN. ENOUGH IS ENOUGH.AVOID AVOID AVOID, STAY AWAY.
Martyn Britton
08 February 2024
Comment from uk.trustpilot.com
been using paddy power for several years now, unfortunaly there is no paddy power shop near me but thanl god for the iternet right lol.ive used many many online casinos in my time, and i not going to drop names here cus there so dirty im almost certain they will have me in courst, or even killed..paddy power has the most free features which all pay in cash, no bs wagering, what u win is what u keep..there support is litrally on hand 24 7 if any problem should arise..there litrally is no reason why anyone would be using a different online casino.. you must truley be insane if u do, or u have so much money u dont care about it.. well paddypower im sure has lots of money yet they do very much care..ill never use any other casino.. ps: please build a paddypower shop in bristol, i beg u lol..
Darren Mcfadden
07 February 2024
Comment from uk.trustpilot.com
Have to say, it’s really hard to beat paddypower. Some offer a lot and fail to deliver but not paddypower, thanks so much for the fun and bonus’s and promotions for being a player.
Graham
07 February 2024
Comment from uk.trustpilot.com
Used app for ages never any issues, noticed I had not been given a free bet as a one leg loss on my weekend ACCA used the message section and my query investigated and resolved within 30 mins excellent customer relations.Graham.(Liverpool)
Susan Butler
07 February 2024
Comment from uk.trustpilot.com
All personnel, (Jeaden, Durga and Milena), on my call were really polite and helpful with my query, which involved delicate security questions and I fully understood and appreciate the careful approach from all 3.Thank you.
Free Palestine
07 February 2024
Comment from uk.trustpilot.com
Customer service live chat 'Agents' are nothing but arrogant, disgusting and under trained in customer service. Especially Malcolm & Andrea. I've just increased deposit limits with BET365 & will stay betting with them. Better odds on everything anyway.
James OKane
06 February 2024
Comment from uk.trustpilot.com
Really like paddy power easy to use and the app is well set up, and there very helpful with any help you might need!
Sandra Inacio
06 February 2024
Comment from uk.trustpilot.com
It's rigged. You got winnings, you start loosing them like a water fall, you only allowed to win what they want.
James Neale
06 February 2024
Comment from uk.trustpilot.com
Excellent and quick service from Zchelka . Very grateful. James Neale
noel
06 February 2024
Comment from uk.trustpilot.com
When you think it can't get any worse, IT BLOODY DOESPLAYED BLACKJACK YESTERDAY, WON 1 HAND OUT OF 10,LOST 9 IN A ROW, LOST £100.INSTEAD OF CLOSING ACCOUNT, I THOUGHT I GIVE THEM ONE MORE CHANCE ,BIG BLOODY EFFING MISTAKE. PLAYED BLACKJACK AGAIN TODAY, WON 1 HAND OUT OF 12 HANDS, LOST 11 IN A ROW., LOST ANOTHER £100.THIS IS SO CROOKED AND FIXED, IMPOSSIBLE TO LOSE THIS MANY HANDS WITHOUT IT BEING FIXED ,SO BLOODY BLATANTLY CROOKED, CHEATING BASTRDS. LESSON LEARNT.ACCOUNT CLOSED NOW.PLEASE STAY AWAY FROM THIS CROOKED CHEATING BASTRDS. IGNORE MOST 5 STAR REVIEWS, AS MOST ARE DEFINITELY UNTRUE.
Chris Wirhg
06 February 2024
Comment from uk.trustpilot.com
Can allow self excluded customers to bet with new accounts verify bet then close if win but £1000,00 depoits kept.
noel
05 February 2024
Comment from uk.trustpilot.com
Crooked cheating bastrds. Just played blackjack, 10 hands won 1, lost £100. Lost 9 In a row, so stopped playing, yet again slow cards being dealt, dealer turns over blackjack twice, then gets 21 in 5 cards.Enough is enough cheating, fixed site. Closing account.STAY AWAY.
Rebecca
05 February 2024
Comment from uk.trustpilot.com
I just have no words for this site. They take every single penny you have and you get NOTHING back. Not even the free daily spin. Always a thumbs down 🤣 bingo is pointless. Same names like most sites. Slots pay nothing. I’ve been on loads of sites but this has got to be the worst of them all
craig
20 February 2024
Comment from uk.trustpilot.com
Always enjoy paddy. Good choice of my favourite slots. I love paddy owns slots aswell and very fast withdrawals aswell
Always enjoy paddy. Good choice of my favourite slots. I love paddy owns slots aswell and very fast withdrawals aswell