Paddy Power PLAYER REVIEWS(3256)

D Y
17 March 2025
Comment from uk.trustpilot.com
Easily the worst company I’ve ever joined online for slots. Dont give them your money.. you won’t win anything. It’s an absolute con. I feel sick with the money I have paid them. The fact they do not reply to comments on here tells you all you need to know about this company!

Anita Boland
17 March 2025
Comment from uk.trustpilot.com
Extremely helpful and explained the terms perfectly

Douglas Powell
17 March 2025
Comment from uk.trustpilot.com
The lady who worked on customer services quickly resolved my problem you need more people like her ,her name was Josephine really impressed me the way she dealt with the problem I had .

Roy Farrow
16 March 2025
Comment from uk.trustpilot.com
LIVE CASINO ROULETTE - CHEATING SCAM ARTISTSUnbelievable, just 8 numbers left out, and they come up 16 times in 20 spins, odd that this can happen even once, let alone continuously virtually every session.Without doubt and hand on heart I can say that Paddy Power's "live" Casino roulette is 100% rigged, they need to be closed down and repay all their customers the money they are cheating out of them.Low life dishonest cheating scum in my view

derek buckmaster
16 March 2025
Comment from uk.trustpilot.com
Well made app and best odds great user experience.

Noel
16 March 2025
Comment from uk.trustpilot.com
Unbelievable. I played slingo Luckypants today because I won a few hundred at Cheltenham. Bug noisy mistake. List iver £120 in 4 games .This us a bloody 20p game. Wanted 1 number every game but didn't get it, so stopped playing. It's just so blatantly fixed its beyond a joke.odds of over 600/1 and still don't win the full house of just £40.Stay away from all slingo games as now they are not regulated so you can not even complain about the unfairness of this game. Worst site I have ever played onEnough is Enough closing account when I have used free bets.I 100% agree with all the bad reviews for gaming.this is not a coincidence for this many badcrevuews.You have been warned.STAY AWAY AND SAVE YOUR MONEY. CROOKED BASTRDS.!!!!

Mick Canty
15 March 2025
Comment from uk.trustpilot.com
paddy power are crooks, don't submit any personal documents. I want my money back.

Consumer
15 March 2025
Comment from uk.trustpilot.com
Absolutely awful daylight robbery isn’t even the word everything about this site is a scam it drags you in by giving you plenty of bonuses to start then it goes dead then you play any game and guaranteed to eat your money for instance computer blackjack is a total scam say you have a BJ hand and computer has a ten 9.99 times out of ten they have blackjack as well then you re bet and the next hand I can guarantee you will lose casino games do the same thing you will get a crap bonus that pays no where near good enough then you keep playing for another and low and behold your money has been swallowed STAY AWAY SCAM SCAM SCAM

Mandy Sullivan
15 March 2025
Comment from uk.trustpilot.com
Best gaming site always quick to fix any issue u have

Jakub Szewczyk
15 March 2025
Comment from uk.trustpilot.com
gambling is gambling but none of them online companies are fair . Yes , they will let you win at the beginning , scenario is always the same , they run events like premier league etc , they don't care about your £30 , once they got you it is like Pirates of Carribean - take all you can , give nothing back

carl dickinson
14 March 2025
Comment from uk.trustpilot.com
Worst cash outs of all the betting companies as soon as your bet looks like winning they say a game is suspended even though you can go and still bet on that game, happens every single time it’s blatant cheating!!!!!

Jhody
14 March 2025
Comment from uk.trustpilot.com
Customer service is shocking!!!I have been having problems with my account since Boxing day and have tried to resolve this via the chat and have been passed to 5 different agents in different departments all of whom asked me the same questions and asked me to upload the same documents. I tried calling but you can't call and have even emailed a complaint and have not received any response!

Adam Riley
14 March 2025
Comment from uk.trustpilot.com
the worst customer service I've ever experience. I was verifying docs in chat with SALMAN, then he transferred to safer gambling team for them to remove a block, I was then transferred back to customer service team and BACK again to safer gambling team. if you don't want my money then I'll happily use bet365

Michael Scally
14 March 2025
Comment from uk.trustpilot.com
Very helpful with issues I had... Quick answers and quick response.. Thanks.

Larry Rosen
14 March 2025
Comment from uk.trustpilot.com
Tried to have a bet on my account and was told a number of times to try again and after many attempts the race was off and naturally the horse won so being annoyed I tried to close my account and was told that my bank was not on their list of payment methods but was there to take the money so having been asked to submit a copy of my statement which I did only to be told that it would not be accepted as it was a scanned copy There are no true bookmakers any more just money making machines that find ways not to pay out

customer
14 March 2025
Comment from uk.trustpilot.com
I feel robbed by these people today, roulette you just feed the money in no wins … not even after £50 deposits at 50p spins., the European roulette just eats your money and it was fun playing but the last two days have made it awful and the feeling I’m left with. Terrible company

Ezza
14 March 2025
Comment from uk.trustpilot.com
The assistant is crap. Kept asking me the same question. It was like it was in a loop. Also no phone numbers available to speak to anyone for help. All in all I’m not happy with the way paddy power works I deleted my account but they kept all my information. I don’t like that either.

Terry
13 March 2025
Comment from uk.trustpilot.com
Alway have excuses not to give you the promotional free bet you opt in for

Alan Brown
13 March 2025
Comment from uk.trustpilot.com
Really ACE support out of normal trading hours (9pm in evening). Quickly resolved minor banking problems removing old debit cards etc.

Max Hughes
13 March 2025
Comment from uk.trustpilot.com
Ye brilliant quick helpful and great advice

MRMICHAELALLISON
13 March 2025
Comment from uk.trustpilot.com
Returning from self exclusion after 6 months is not easy to do. However, at paddy power I was given the time and clear instruction on the process. PP staff were incredibly helpful and patient. It took time but I am now able to once again enjoy a flutter knowing I am in safe hands at PP. Incredible assistance. Thanks again PP 👍

Blue boy
13 March 2025
Comment from uk.trustpilot.com
Hi Excellent Customer ServiceBenjamin handled the issue, professionally, quickly, without any fuss, and made the customer happy, rather than unhappy😃

Stephanie Neill
13 March 2025
Comment from uk.trustpilot.com
Very helpful team to resolve complications, very happy for quick resolve, great app and friendly help service.

CharmaineForsythe
12 March 2025
Comment from uk.trustpilot.com
Very friendly and helpful

charles richard naylor
12 March 2025
Comment from uk.trustpilot.com
Paddy Power make it fun, they give back in games and freebies and this makes it enjoyable, i get the impression that they care.

Patrick FIDLER
12 March 2025
Comment from uk.trustpilot.com
Never trust their 'free bets' offer. Its basically a lie and your cash balance will be deducted with the amount the 'free bet' purports to offer.

..
12 March 2025
Comment from uk.trustpilot.com
Customer service was bad and claimed I used a payment service to deposit when it simply wasnt true. I then proved this by sending bank statements and it was then never brought back up. Instructions on what to do was unclear and time consuming. The account is now closed and I have to wait 24 hours for them to sort this issues therefore losing a day of cheltenham. The Agent I was speaking too was confusing and constantly made spelling errors. Overall shit experience wouldn’t recommend.

Isaac
12 March 2025
Comment from uk.trustpilot.com
Two of the staff that contacted me from the customer service were very gentle and kind. They were patient to know my concerns and address them respectively.

Customer
12 March 2025
Comment from uk.trustpilot.com
THE WORST CUSTOMER SERVICE AVOID

Frank
12 March 2025
Comment from uk.trustpilot.com
Customer Service

Shellyz
12 March 2025
Comment from uk.trustpilot.com
Really helpful & fast response 10 out of 10

Pino Salomone
12 March 2025
Comment from uk.trustpilot.com
I have been a member for so many years, accepting all the rules and inconveniences and in return to get sorry!!!but is nothing we can do…not even possible to open a complaint to describe what went wrong with my last deposit….not showing in my account and been told that is still pending…! Pending for what??? This morning my last deposit as been taken from the balance calculation of the monthly base. Really disappointed, the advisor not even the courtesy to say do not worry and I am here to help sort out this issue…really Bad, unprofessional, and certainly not people to trust. G.Salomone.

Mrs Debbie Clark
12 March 2025
Comment from uk.trustpilot.com
There is no 0 starts to give i was on this site for years then was permanently excluded no reason given just excluded for nothing I tried to ask why no reasons given so watch if ur on this site if uv money sitting or win anything they can just shut ur account and uv lost it don't trust this site at all iv been happily playing another site since customer services are lovely no issues but goes to show there's some dodgy sites out there

Sebastian
12 March 2025
Comment from uk.trustpilot.com
Divija helped me out on fixing my problem on paddy power quick and easy.

Frank Pearn
11 March 2025
Comment from uk.trustpilot.com
Sorted my problem

Dudz
11 March 2025
Comment from uk.trustpilot.com
Great experience staff helped a lot

jen
11 March 2025
Comment from uk.trustpilot.com
I was wanting to contact paddy power customer service for the first time and noticed it had a live chat, I must say it was very easy to use, excellent service.

Stephen
11 March 2025
Comment from uk.trustpilot.com
Opened an account by clicking the link on oddschecker:bet 10 get £40 in free bets" i did this but apparently i never opted in! It never asked me too!! and then you have to opt in for best odds! WHY?? WHO WOULDNT WANT BEST PRICE GUARENTEED?? just make it difficult to give you what they offer so im fed up of all the opt in bull💩 and ive OPTED OUT! ACCOUNT CLOSED

Gloria Weston-Webb
11 March 2025
Comment from uk.trustpilot.com
How good is that £5 voucher in the Mail for Cheltenham and you can’t redeem it at the Worthing shop, said they didn’t a code to process. It of a con to get you in there, will not put my next bet on there. Staff were not concerned did their best not to make eye contact.Big no no

Tracey Officer
11 March 2025
Comment from uk.trustpilot.com
Ok so on the bingo side of it, U can play slots whilst doiyso. Today I realised that they are connected to sky bingo slots, fluffy favourites is one. Like all the others same names countless times in an hour and as for those saying they can't withdraw as the site says you are verified, regardless if they have had plenty of time to do so they cannot ask you to verify just because U want to withdraw. They just can't do It. So don't spend your money just cos they refuse to let you, go to the gambling commission if they won't pay out and report the fact they take deposits but won't pay out without verification. Interesting to see how many people are told they aren't verified and not everyone has a passport or driving licence. Seems all these big sites love their regular winners. Screenshot them over a hour it's unreal how many times the same players pop up. When they called out these players change their names 🤣🤣🤣

Cilveka Berns
11 March 2025
Comment from uk.trustpilot.com
Thought like legit uk advertised betting site this online site should be okay but hell no , in fact it’s most unfair site from all popular betting sites. More money you put in the less you win and how can you keep spinning £10 after £10 without a single win or a win of couple pence . Ridiculous , I have played so many sites but I would grab a fair win between losses , not this site …..

Shan
11 March 2025
Comment from uk.trustpilot.com
Misleading new customer offer, which gives you another offer when signed up through the link. Customer service speaks to you with a condescending tone of voice, no matter how polite you are. Absolutely diabolical. Will be looking at their competitors who provide much better service

Stephen
11 March 2025
Comment from uk.trustpilot.com
Fantastic service, 5☆

johnny
10 March 2025
Comment from uk.trustpilot.com
Was with Durga on in customer service and they provided exceptional help in a quick manner and resolved my issue. Always loved betting with paddy power much better than other betting apps. A different betting app banned me for being physically disabled

Lauren
10 March 2025
Comment from uk.trustpilot.com
Your have closed my account and I am unsure why, I have tried to contact you on 3 different occasions. It says will connect you to an advisor and no matter how long you wait it doesn’t connect you. Horrendous customer service

Marion stubbs
10 March 2025
Comment from uk.trustpilot.com
My account was suspended, reason given I had multiple accounts. I have had one account for many years.The customer service email is not responded to, so one has to resort to online chat. This is a lengthy procedure.Any error is on their part, i have had the same account for years, however without reason they require bank statement, credit card details, passport or driving licence. They will not even close the account without this information, they must know how it was funded, just refund to the bank.Faceless company just interested in mass profit, the amount they earn could surely justify decent customer services for clients.

Jhody
10 March 2025
Comment from uk.trustpilot.com
Customer service is shocking!!!I have been having problems with my account since Boxing day and have tried to resolve this via the chat and have been passed to 5 different agents in different departments all of whom asked me the same questions and asked me to upload the same documents. I tried calling but you can't call and have even emailed a complaint and have not received any response!

mark hilton
09 March 2025
Comment from uk.trustpilot.com
Love my underpants

Edward Vere Nicoll
09 March 2025
Comment from uk.trustpilot.com
Awful, still haven’t got in contact and blatantly refused access to my own account despite having over £289 in my account! They state that I had to be verified even though this has already been done! Despite fulfilling there requirements they have now suspended my account! I have been advised by my lawyer to warn them of impending interest and charges!! Doubt they will even bother to reply!! A really NASTY company! Which I have decided to continue to review until they do their job properly and give me my credit back with interest! DO NOT USE
Paul french
17 March 2025
Comment from uk.trustpilot.com
After being with sky bet for a fair old few years I switched to paddy power . Found they offer proper cash outs on football build a bets where sky bet would offer less than a £1 even if I was close to winning or going to win a few hundred. Honestly sky bet should look after there customers . They don’t so have lost my custom . Yeah only a small pawn but sky bet it only takes a wave of people to sink a ship .
After being with sky bet for a fair old few years I switched to paddy power . Found they offer proper cash outs on football build a bets where sky bet would offer less than a £1 even if I was close to winning or going to win a few hundred. Honestly sky bet should look after there customers . They don’t so have lost my custom . Yeah only a small pawn but sky bet it only takes a wave of people to sink a ship .