Paddy Power PLAYER REVIEWS(2808)
Dermot Keogh
04 February 2024
Comment from uk.trustpilot.com
I have been using this app for years and anytime I’ve had an issue it’s been sorted
Gemma Stephenson
04 February 2024
Comment from uk.trustpilot.com
I visited the Betting Shop in Middlesbrough and the 2 men working were super friendly and very accommodating. They made us tea and coffee and gave us biscuits and also had very professional knowledge of bets.Would have stayed all day but after a nice win we decided to leave.Nicest and most friendly betting shop I've visited. Thankyou for a lovely experience
Bartosz
03 February 2024
Comment from uk.trustpilot.com
Oh it’s just like the other “companies” .. it’s just a scam and there is no return at all.people please be aware of that. So far I put £400 and had no winnings apart from like £2 that was the max I got out of it. It’s a bloody joke
Will Alford
03 February 2024
Comment from uk.trustpilot.com
Cash Out Facility was suspended on a game for 10 minutes whilst it was in play with no reason for it to be suspended. I wanted to cash out but was unable because of this and in the meantime the other games changed to which the bet was lost. Webchated and they referred to their terms and conditions which was a fair response but it felt like I had been let down by their app and cheated. Not a very good experience and I would reccomended using Bet 365 as could not fault their website and betting service.
Thomas Fitzpatrick
03 February 2024
Comment from uk.trustpilot.com
Paddy power best app around staff very helpfull and so much sport and racing every meeting never let me down and are quick helping people best they can
Lee Taylor
03 February 2024
Comment from uk.trustpilot.com
PP paid out on a bet, the money is in my balance as a credit - then changed their mind and took the winnings back - customer service is terrible. I am pretty sure sure they can't legally do that, however they basically just said "tough, we have done it, if you don't agree close your account " - nice touch after 6 years placing bets nearly every day!!! anyone recommend a better service I can sign up for?
Consumer
02 February 2024
Comment from uk.trustpilot.com
The help line was very helpful and understanding and solved my problem in under 5 minutes
Mr Avinou
02 February 2024
Comment from uk.trustpilot.com
Been with SKYBET for years and wanted to try other betting site. Tried Paddy Power but won't be betting anymore. Placed £10 bet on American Racing. Watched the race and horse won at 3/1. Went shopping and looked forward to £40 coming my way. Checked account and horse had been disqualified and put 2nd. Wasn't till later I was told knnthe chat PP don't dont do first past post in all racing unlike other sites. Sorry PP very very very poor and won't be back.
kayleigh
02 February 2024
Comment from uk.trustpilot.com
They are a ridiculous company they use you for your money they rob you they treat you like dirt they also say they’re going to give you goodwill gestures and they never do I think they’re robbing gets and they should be taken off forever I think they’re ridiculous I don’t like him anymore I am deleting my profile
Garry Dunbar
01 February 2024
Comment from uk.trustpilot.com
Placed the wrong bet and Ryan was very helpful ,resolved the issue , voided the bet as a goodwill gesture , top man
Consumer
01 February 2024
Comment from uk.trustpilot.com
customer service was so helpful and understanding and help me sort out my problem I will refer them to anyone
Dean Gibson
01 February 2024
Comment from uk.trustpilot.com
Took every deposit without question but wanted me to jump through hoops when I tried to claim 25 free spins they offered me via email.
noel
01 February 2024
Comment from uk.trustpilot.com
Thieving crooked bastrds. Played slingo elfblitz ,in 4 games lost over £180, absolutely crooked cheating bastrds, how is this possible, it's a 10p effing game.i thought if I carry on I must win something, big effing mistake. Closing account, no more will this cheating effing site get any of my money.Read my review before you join this scam if a .site. can not believe I got suckered playing a 10p game like this.WNKRS .
stephen corbally
01 February 2024
Comment from uk.trustpilot.com
I found Melina to be very effient and solved my issue quickly and easily as it was my own fault excellent customer service
Carole
01 February 2024
Comment from uk.trustpilot.com
Staff very helpful dealt with issue in minutes made my life alot easier with there help
Degsie
31 January 2024
Comment from uk.trustpilot.com
Waiting for bets/selections to be resulted is sooo slow, waiting still and it's been 38 minutes since it finished, Resulting in me Not Being Able to place other bet on as time elapsed and I would of also won that too...Better apps for bets settled alot quicker, football bets are worse, says suspended for 40 mins of a game
Jo
30 January 2024
Comment from uk.trustpilot.com
Joined PP and deposited money, then account was frozen saying needed ID check (that's fine). But 2 days later afyer submitting ID no response, account still locked and can't even withdraw my own money back out.
S D
29 January 2024
Comment from uk.trustpilot.com
Don’t even waste your time!! I won a large amount of money and have been trying to withdraw for a few days but they’ve then blocked my account requesting ID and proof of address. Which I’ve sent both numerous times!!! Wasters
noel
29 January 2024
Comment from uk.trustpilot.com
Yet again, played blackjack lost over £100.win 1 hand out of 8, then draw 2, win 2 out of another 12 hands.Dealer getsx21 in 6 bloody cards, it's getting ridiculous, so obviously fixed, slow play .never play on here again. Stay Away, AVOID AVOID AVOID.
Gerry Swords
28 January 2024
Comment from uk.trustpilot.com
I had trouble withdrawing funds from my account as I was being told I had to use my cash card which I had lost, so I typed a message asking for help on my PP App, I was quickly put in touch with Piotr who sorted my account out in 10 minutes. Thanks again for your help.Gerry Swirds.👍
Cheryl Healey
28 January 2024
Comment from uk.trustpilot.com
Just tried to play bingo wudnt let me on had deposited guna withdraw money now and sack this site off its crap!!!!!
Sean Whelan
27 January 2024
Comment from uk.trustpilot.com
Had a problem with my account, my own fault. Got the bot which was grand but couldn't help, so put me on to Ema, she was brilliant, but the system would not allow her to fix my problem, this was because of safe guards, fine can't complain. How ever Ema gave me a €10 free bet to ease my pain. Thanks so much for all the help Ema. Regards Sean
Malachy Kearns
27 January 2024
Comment from uk.trustpilot.com
Mahesharwi assisted me on ' contact us'. He was superb in answering Market Bet query Was at 27/1/24 19.45pm Thank You
kai hepworth
27 January 2024
Comment from uk.trustpilot.com
Plenty of options to place a bet/bet builders on Male football... but there's not alot of choice for Women's Football makes it less exciting... Time to move into the the present Paddy Power...
Aidan Freyne
27 January 2024
Comment from uk.trustpilot.com
Excellent service. Really care for their customers well being. My agent Nicholas was superb.
Don Wesh
27 January 2024
Comment from uk.trustpilot.com
I lost my account access for years I just got it back , thanks for Ur paddy power customer service team.great job..um happy now.
Dave
26 January 2024
Comment from uk.trustpilot.com
I had a problem with a bet and I'm delighted it got sorted so quickly, and they made sure it was myself before settling it...tnks
noel
26 January 2024
Comment from uk.trustpilot.com
AVOID AVOID AVOID. THIS SITE IS SO CROOKED AND FIXED ,ITS RIDICULOUS. WORST SITE I HAVE EVER PLAYED ON.PADDYPOWER YOU SHOULD BE ASHAMED OF WHAT YOU ARE DOING WITH THE SLOTS, BUT OBVIOUSLY YOU ARE NOT. IE, PLAYED SLINGO ELFBLITZ LOST OVER £135 ON 1 BLOODY 10P GAME, I SHOULD HAVE KNOWN BETTER, BUT THIS SHOWS HOW CROOKED THIS COMPANY IS, 1350/1 OODDS, LOST OVER £110 TRYING TO GET 1 NUMBER AND IT DIDNT COME IN, SO OBVIOUSLY AND BLATANTLY CROOKED PAYOUTS.READ ALL REVIEWS B4 YOU JOIN.IGNORE 5 STAR REVIEWS, DEFINITELY MOST ARE FALSE.YOU HAVE BEEN WARNED!!!!!!I HAVE LEFT THIS REVIEW ,NOT BECAUSE I LOST THAT'S THE CHANCE I TAKE, BUT IT SHOWS HOW FIXED THE PAYOUTS ARE. CHEATING CROOKED BASTRDS.
kyle leatherland
26 January 2024
Comment from uk.trustpilot.com
Spoke to a few agents without success on a withdrawal problem but the last agent I spoke to was extremely helpful and solved my problem for me, that is great service!
Robert Douglas
26 January 2024
Comment from uk.trustpilot.com
A good friend of mine opens a Paddy Power account, Now i told him to bet a horse ew today in a maiden at deauville..Bear in mind its a new account deposited £200...he asks for £10 ew i bet you cant guess what the maximum bet allowed was?????????????????? £0.63p ew 🤣🤣🤣🤣🤣🤣🤣🤣🤣 They really should be ashamed to call themselfs bookmakers,IF YOU ARE NOT PREPARED TO TAKE A BET THEN DONT PRICE THE RACE UP IN THE FIRST PLACE
JESSE NASTOS
26 January 2024
Comment from uk.trustpilot.com
They're so efficient, with a website running like Amazon, really smooth and easy. Withdrawals instant if you verify your bank account. Deposits same way of course. The customers service is really efficient and fast, and crystal clear, and they are given you the answers you needed to the T. 5 outta 5.
Mandy Wiles
25 January 2024
Comment from uk.trustpilot.com
The free gaming each day is rubbish.If you are lucky enough you get a free 10p Scratchcard. 1 out of 10 you win an extra Scratchcard and still win nothing.Rubbish compared to William Hill.
Sriram
25 January 2024
Comment from uk.trustpilot.com
I have to be fair to Paddy, although most bookies obviously want your money, at least Paddy offer fair rewards and refunds to customers when other bookies do not. They are the best to use!
Daryl otoole
25 January 2024
Comment from uk.trustpilot.com
Quick and easy to use winning straight into the account and iv found them very helpful with any issues iv had
Angela Holt
25 January 2024
Comment from uk.trustpilot.com
My experience with this site has been good all round.best one I've been on.had lots of wins.you lose some but its a game of luck.winnings are in the bank quickly.so don't know why people write bad reviews. I'm really enjoying playing.
Michael O'Gorman
25 January 2024
Comment from uk.trustpilot.com
Giiddy up with the power of Paddy ☘️Great Service Kind regards Michael O Gorman
Nhlax sibbs
25 January 2024
Comment from uk.trustpilot.com
Best advice and quick response that helped my account cause someone hacked it. I have never used my account since I registered years ago but it looks like someone hacked my account and changed my contact details.
Ian Richardson
24 January 2024
Comment from uk.trustpilot.com
Restricted my account without any notice. No reasons given. Absolutely shocking for someone who has been using them for 10 years plus.
Ryan Cheshire
24 January 2024
Comment from uk.trustpilot.com
Got my free 50 spin bonus, didn't have to pay a penny. Won about 20 quid. As soon as i was about to withdraw, the account was suspended. what the heck??? first of all, 50 spins is insane, i even thought it was too good to be true, as soon as you win, they don't like it. I read through all of these reviews and my suspicion was correct. I got an email and they said they wanted proof of funds, ID, UTILITY BILL?! REALLY?! If this is even a fraction related to not making a deposit, they never even gave me a chance. Don't touch this and don't waste your time; they will punish you for having good luck.
Aleksandr Timofejev
23 January 2024
Comment from uk.trustpilot.com
Proper priks. As soon as I began winning they started to kicking me off the game. Then start sending me emails about safer gambling which I ignored and as a result applied budget limit without my will. Then offered me to chat which was so stupid and annoying with a proper idiot nicholas jealous and brainless. Well done megaminds, you've just lost a customer. AVOID AVOID AVOID
Jon Stephens
23 January 2024
Comment from uk.trustpilot.com
Shocking lost money put my bet on to receive free bets but excuse was not to give me them that bet was cashed in use another site these people have no customer values or care they are ignorant conmen
Oliwier Grzybowski
22 January 2024
Comment from uk.trustpilot.com
Best betting site ever, love losing hundreds of pounds every week because the free daily spin makes it worth it, currently playing a black jack hand to see if i can keep my house 🤭 Wish me luck and follow my steps
Consumer
22 January 2024
Comment from uk.trustpilot.com
Abhilash is the best customer service ever , my account was blocked and all customer service I was chatting with wasn’t helping only abhilash was trying to help
noel
22 January 2024
Comment from uk.trustpilot.com
AVOID AT ALL COSTS, THIS IS THE MOST CROOKED FIXED BLOODY SITE THERE IS. BLACKJACK AND SLOTS ESPECIALLY ALL EFFING BLOODY SLINGO ARE 100% CROOKED, ZERO PAYOUTS, DONT BELIEVE THE 5 STAR REVIEWS, MOST ARE NOT GENUINE,LOOK AT REVIEWS. ACCOUNT CLOSED.
JD SW
21 January 2024
Comment from uk.trustpilot.com
Sathvika is the best customer support ever.My account was closed without reason and Sathvika answer for me all necessary details why ..Have a lovely evening lovely casino too
Sam Fraser
21 January 2024
Comment from uk.trustpilot.com
If your here your already doubting paddy power which you 100% should… joke of a company no matter what slot you play you will never hit a good win or a bonus,There’s a game with 50 symbols and I got 2-3 bonus symbols on the first 10 spaces and watched 40+ symbols be nothing around about 12-15 times😂 I will demonstrate the loss vs win ratio XXXXXXXXXXXXXXXXXXXXXXOXXXXXXXXXXXXOXXOXXXXXXOXXXXXXXXXXXXXXXXXXXXXXOXXXXXXXXXXXXXXXXXXOXXXNow even if thats 10p, 20p, 50p or a £1 your gonna lose ALOT of money, you’d think that’s enough to stop you but if it isn’t paddy remove cash out on every bet they think will win.The other day with Real Madrid going 3-0 up in 20 mins they immediately”started having problems” and anything that you put that came in was blank and cash out got removed instantly
Steven Korber
21 January 2024
Comment from uk.trustpilot.com
The signup bonuses are scams. They make it practically impossible to actually win the bonus. I signed up a a £1 bet where if Liverpool beat Bournemouth you get £50. Liverpool won and they didn't pay me out, saying I failed to meet their Ts&Cs. It reflected in my account that this bet was active so this is just a basic con. I removed the couple of £ I had in the account and won't touch them again
Lawrance foster
21 January 2024
Comment from uk.trustpilot.com
Very helpful customer care and I got what I required with be try little effort on my side can’t rate them highly enough and above any other Betting company I have used in the past 10/10
Hilary Quinn
20 January 2024
Comment from uk.trustpilot.com
How do I make a complaint?I have on two occasions entered into a chat with your team, the first time your colleague was very rude told me that I would get an e mail which never materialised and then closed the chat.Today I spent over two hours during that time I chatted to the same person twice got directed to the safe gambling team and then to customer services and then to a manager. I have been asked the same questions numerous times and still got nowhere. My request for your complaints policy has been ignored as have my concerns about the protection of my information. I have been told by one person that it is "less hustle to simply give me another copy of your address to include all 4 corners than to make a complaint" How do I get someone with some gravitas to sort out my issue?
Nicky Doyle
05 February 2024
Comment from uk.trustpilot.com
Have to say as a betting company there is no comparison between the likes of Ladbrokes and paddy power. Paddy power go above and beyond with specials etc. And if you have any disputes they will most likely resolve them unlike ladbrokes. Will always bet with Paddy 5 stars
Have to say as a betting company there is no comparison between the likes of Ladbrokes and paddy power. Paddy power go above and beyond with specials etc. And if you have any disputes they will most likely resolve them unlike ladbrokes. Will always bet with Paddy 5 stars