Paddy Power PLAYER REVIEWS(3337)

noel
15 May 2024
Comment from uk.trustpilot.com
How do they get away with it.Slots do NOT payout, completely bloody rigged, and fixed. RTP does not exist on paddy bloody cheating power.ENOUGH IS ENOUGH.WHY ARE THEY NOT INVESTIGATED!!!!.CROOKED BASTRDS. WORST SITE EVER ONLINE CASINO.

Mary
15 May 2024
Comment from uk.trustpilot.com
During the month of March 2024 Paddy Power have been on a mission to completely strip back and limit their (promotional offers). This includes:*5+ACCA insurance- This has been changed to a maximum of €2 free bet return. So even if you put €10 ACCA on and 1 team let's you down you will only receive a €2 bet not the full €10. *2up you win- This promo has been completely removed. Despite paddy power being 'experts' in marketing they failed to inform customers effectively about these changes. *Cash card plus- paddy power decided to remove the cash card system. Allowing customers instant access to their winnings without using a bank account. Paddy power closed this method of withdrawing despite customers having active cards which do not expire until 2025*PP rewards club - Paddy power have limited their rewards club. This has been limited to a maximum of €5 per week. Reduced from €10. *PP wheel of fortune - I won everyday when it first came out. Then it changed to be near impossible to win. I don't bother playing it anymore (stopped about 9 months ago) because it's just a little joke to them. Paddy power already had the worst odds of online bookmakers. They drew customers in with their bells and whistles. Using exciting and unusual promotions and advertising. Unfortunately they aren't even able to these things well anymore. Please use I different bookies to place your bets. Paddy power change the rules as and when they please. You will only face frustration when betting with these gangsters.

Mandeep Kaur
15 May 2024
Comment from uk.trustpilot.com
Naveen was so helpful while helping to recover my login details. He answered every question so accurately. Thank you

Joe
15 May 2024
Comment from uk.trustpilot.com
Allowed me to deposit £500 GBP whilst self excluded. I had a serious gambling problem, I managed to sign up to paddy power with a couple of details I changed which was wrong of me. However the problem I have is that I would have never passed verification, so even if I did win I would have never gotten anything. Luckily I have recovered a bit now and when I look back I couldn't believe the pit I was in, I could not control myself. It was ridiculous that I just handed over this evil company £500 for no reason. If by a miracle I had even won something back when I did this..they would have asked me to verify myself properly. They also take weeks to respond to you. If you are going to be dumb enough to gamble online, use a company that does seem to care about their customers more.

Harry Graham
14 May 2024
Comment from uk.trustpilot.com
Reuben deserves a raise very helpful, beautiful service. Paddy Power are lucky to have him on the team. BIG UP REUBEN 🫶

Shan Fernando
14 May 2024
Comment from uk.trustpilot.com
STAY AWAY FROM THIS PADDY POWER ,BECAUSE THEY WILL SUCKING MONEY UNTIL YOU SALE YOUR WIFE 🤮.Keep clear of these scammers Do not use this scam apps ,Do not use this scam apps . Being with these a few months, I would never ever recommend Spent 90 nothing winning or matching bonuses, only spinning and it’s designed suck your money 🤮DO NOT EVER PLAY -> EYE OF THE HOUR 🤮.FISHING FENZY BIG CATCH EVEN BIGGER 🤮ACTUALLY ANY GAMES IF YOU PLAY YOU HAVE TO SALE YOUR WIFE 🤮. App machine did not win a bean. Also, when I tried to close my account, he said I’ll give me 10 minutes why would it take 10 minutes to close an account? Never win on the free spin wheel as well always 10p scratchcards When you’re winning your bet the cash out is absolutely crap. Please don’t make the mistake by joining this. Please spread the word. This is the worst betting site ever avoid like the plague,Stay awayyyyyyyy Please if you love your WIFE 😂

hiren patel
14 May 2024
Comment from uk.trustpilot.com
It was really good experience talking to one of your agent named preethi..very polite...help me out...resolve my query.Thankyou 😊

trevor krause
14 May 2024
Comment from uk.trustpilot.com
Im new to the betting thing and got a bit lost on betting for tyson to go down in the 1st round ko. Anyhow chat helped me bet and im ready for a big win thanks again.

Kacper Ptak
13 May 2024
Comment from uk.trustpilot.com
After many years of my account being inactive, Kayla helped me out via online chat. We have recovered and verified my account within minutes. Kayla appeared to be very helpful, patient and professional. Would highly recommend getting help via online chat.Thanks Kayla 🙏

Kevin Walker
13 May 2024
Comment from uk.trustpilot.com
Had an issue so jumped on live chat. Kirk sorted it. Top site, good offers on rewards club etc… give em a go.

BOB
13 May 2024
Comment from uk.trustpilot.com
I have held a betting account with Paddy Power for many years. On 6th May I tried to log in to my account but was repeatedly denied access which seemed strange as this did not normally happen - I tried the phone number on their website but was redirected to online. It subsequently transpired that they no longer deal with queries by phone and this has apparently been the case for about one year. Instead online you are initially dealt with by a ‘robot’ who asks personal security questions before passing you onto an agent. After answering security questions I was allowed to put in my original password and gain entry to my account. Straight away I could see that my balance of £84.75 was now showing as £0 which was very strange. On further inspection I could see that someone (not me) had placed a bet of £84.75 to win on a horse that ran three days earlier and lost. Making further inquiries I found out that my e-Mail password had been changed by someone else and I subsequently found out from Paddy Power the changed e-mail address but I am not allowed to repeat it on here. I understand from others that this can be traced but I am not that computer knowledgeable. I am at a loss to know how anyone else has accessed my account number as I live alone and no-one has access to my details - It also does not say much for the security of Paddy Power accounts that someone can just snatch my details and change the account password. I think at this point I should tell you that my normal bets are £5, £2.50, and £1 all each way and I have never ever placed a bet of the magnitude of the one placed by the ‘cuckoo’. Sadly it is now one week later and despite all the information available my account is still suspended and no repayment made. I have been in contact with Action Fraud who have taken the details and issued a crime reference number. Paddy Power have made no effort to contact me since my initial contact with them one week ago. I do feel that the standard for this company has sadly gone downhill and they are not acting in the proper manner. Any prospective customers may wish to read this post before taking further action.

James g
12 May 2024
Comment from uk.trustpilot.com
Fu@&ing crap £1 spins on eye of horus golden tablet meagaways got the bonus paid out £1.26 absolutely disgusting don’t waste your money on here just a bunch of complete scamming tw@ts games are 100% rigged to fill their pockets

lewis
12 May 2024
Comment from uk.trustpilot.com
Chloe in customer service was great, really helpful and covered everything. Very professional job well done! Thank you

Jonathan Cramer
12 May 2024
Comment from uk.trustpilot.com
Really enjoyed an online chat with Harshjot at PaddyPower. I had a complex problem with the way I set my account. The problem was dealt with efficently and with care. Problem solved. Many Thanks.

Kerry Carroll
12 May 2024
Comment from uk.trustpilot.com
Worst site on earth. Quick to take money for a bet. If the horse wins they can't pay out. The past twice I have had to chase payment. It should be instant. Still waiting on £20. Your would think it was 2 million. Keep your money. Or go to William Hill.

noel
12 May 2024
Comment from uk.trustpilot.com
STAY AWAY FROM THIS CROOKED EFFING BLOODY FIXED SITE. SLOTS ARE 100%FIXED, RTP DOES NOT EXIST.ENOUGH IS ENOUGH ,LOSS LIMIT NOW £1.YOU HAVE BEEN WARNED.

bray parker
11 May 2024
Comment from uk.trustpilot.com
helped me get my account unsuspended, helped me with my withdrawal request and was super friendly and awesome about everything,

Consumer
11 May 2024
Comment from uk.trustpilot.com
Account was on hold for about 2 months maybe more and they manage to sort it in about 30 seconds quick with there response

Ian Tears
11 May 2024
Comment from uk.trustpilot.com
The process felt very secure and although it took a while it couldn’t have been done any quicker! Excellent service all round!

n.p.b
11 May 2024
Comment from uk.trustpilot.com
Paddy Power is a great site for all your sporting needs and other things

Eugene Finn
10 May 2024
Comment from uk.trustpilot.com
They were able to sort my problems straight away with little fuss, which is exactly what you'd want when you have an issue with any company

Emil Ismana
10 May 2024
Comment from uk.trustpilot.com
I've been playing for over 7 years, I've never seen what even the smallest jackpot looks like, I've deposited over 100 thousand, the biggest amount I've won was 1000. worst site in England. blow paddy power

Jack Martorana
09 May 2024
Comment from uk.trustpilot.com
I had a bet which was settled as a winner but my account was placed in minus after I'd withdrawn the money (as the settlement was then corrected & my bet did not win).However, as a gesture of goodwill, PaddyPower honoured the bet & returned my account balance back to £0 from minus funds.

Teddie Salt
09 May 2024
Comment from uk.trustpilot.com
Do not use this scam website. Being with these a few months, I would never ever recommend Spent 90 quid on one fruit machine did not win a bean. Also, when I tried to close my account, he said I’ll give me 10 minutes why would it take 10 minutes to close an account? Never win on the free spin wheel as well always 10p scratchcards When you’re winning your bet the cash out is absolutely crap. Please don’t make the mistake by joining this. Please spread the word. This is the worst betting site ever avoid like the plague.

noel
09 May 2024
Comment from uk.trustpilot.com
This is the most crooked , fixed online site ever. Ignore most 5 star reviews, read 1star reviews for a true picture of this bent site, AVOID AVOID AVOID .

Tim Spillane
08 May 2024
Comment from uk.trustpilot.com
Had a problem with my account was put in touch with customer service agent Kathleen who went above and beyond to help me out and resolve the problems very helpful and thanks again

UĞUR ULAŞ KAHRAMAN
08 May 2024
Comment from uk.trustpilot.com
I BET PLENTY O' FISH. THE GAME GAVE ME RESPIN AND BOOST. AFTER THIS FEATURE, I CLICKED MORE THAN 140 TIMES AND GAME HAS NEVER GIVEN THE KEY FIGURE FOR THE RESPIN AND BOOST! VACUUMED ALL MONEY AND FINALLY GAVE ME 1.4 GBP!!!GAME GAVE THE KEY FIGURE AFTER VACUUMED ALL WALLET MONEY!RTP IS NOT RIGHT! THERE IS A TRICK IN THAT GAME!!!

Niall Cullen
08 May 2024
Comment from uk.trustpilot.com
Pooja was very helpful with my query and it was resolved to my satisfaction.

UĞUR ULAŞ KAHRAMAN
07 May 2024
Comment from uk.trustpilot.com
I was waiting Withdrawal from Paddy Power. I could not provide clear information from the agents. Conversation page can close in a short time! During 5 days, missing information. I saw Withdrawal completed from PP Douglas! If an agent told me this is Paddy Power, everything could understand easily. I'm a new customer and the agent should help to new customer for clear understanding of the transactions. Such as PP Douglas means Paddy Power!

Dave Fin
07 May 2024
Comment from uk.trustpilot.com
After 4 months [ £1200 ] invested, not a single withdrawl. Didn't win anything on the online games to warrant a withdrawl.. Random? No.. complete scam...What ever happend to the RTP? I suggest staying clear...

monika kazlauskaite
06 May 2024
Comment from uk.trustpilot.com
Assss company . I'm stupid play here before reviews. Thousand pounds spend. No wins no withdraw. No wins mean you can go up 10-20 pound up but that's all.avoid playing here

Andrian Croitoru
06 May 2024
Comment from uk.trustpilot.com
I like the speed of transfers, kind consultants, high coefficients

Mr Albert Klausner
06 May 2024
Comment from uk.trustpilot.com
This was my own fault for not querying it especially after it being the 2nd time in 6 weeks but they are a bunch of robbing b#####ds!! I done a 20p lucky 15 with a £3.50 ew acca written on the same slip. 1 nr, 2 placed and a 10/1 winner. They paid me out £29.27 in the Edgware Rd. shop. Thought about it 20 mins after leaving the shop and checked it on PPs bet calculator and it should have paid just over £43, not a lot but how many people have been done over like this?? As I said, my own fault but still peed off they're stitching people up like this!

Alex Rickwood
05 May 2024
Comment from uk.trustpilot.com
I had a bet on the greyhounds a forecast double ,the first forecast won, the second had a non runner but the remaining dog won . I thought the winnings went on as a single. That's I seen on the website. But no , bet void . Refused to pay . This is the same shop who showed the results to a meeting that never happened. . Only when I rang Oxford greyhound track and was told meeting abandoned, due to electrical . I got my money back. Would love an answer

Stef
05 May 2024
Comment from uk.trustpilot.com
Great customer service in shop online, been with them 10 years enjoyble experince plus they always give free bets and little gifts.

Samuel Wilkie
05 May 2024
Comment from uk.trustpilot.com
The spin the wheel game never wins unless it’s a scratch card, which only happens about twice a month and still you win nothing from that. Also the beat the drop game is fixed. When I get an answer correctly, towards the high questions it will say that I’ve lost even though I’m right, so then my chance of getting a good cash prize. It’s fixed and full of crap

UĞUR ULAŞ KAHRAMAN
05 May 2024
Comment from uk.trustpilot.com
Not 1 STAR. ZERO! I made money from Paddy Power for the first time. I wanted to withdraw the money and the money has not been transferred to my bank account (HSBC UK) for 3 days!!! I contacted support; they said me "the money will be transferred to your account within 2-5 days. It is related to your bank; If it doesn't work, get in touch!" There cannot be a problem caused by HSBC UK! Also; one of them said that they will check me, whether I am eligible or not for the payment! I live in the UK, I have issued a UK Bank Account. Moreover; It is complete nonsense that they do not check whether I am eligible when depositing money for betting, but check whether I am eligible when making the payment! I have never seen such nonsense!!! I also bet on Betfred. Betfred is extremely good at this. When you win, your money is transferred to your account within 1 hour! Also; I tried "Wonder Wheel" 3 times and every time the results are the same " You lost" !!!

Harry Clark Burgess
04 May 2024
Comment from uk.trustpilot.com
Paddy's become obsessed with bet builders, had thousands free spins and winnings wouldn't total £20, there wheel of fortune worst promo out of all betting apps. Gives away free bet builders knowing they are harder to win than an acca

C M
04 May 2024
Comment from uk.trustpilot.com
no cash out offered on doubles 30 mins apart, when you have a winner in the first leg. Bets not settled on games where they are abandoned due to weather that start at 11am still not settled by 6pm, who the heck is going to restart a game 8 hours later - avoid

Ethel Gavin
04 May 2024
Comment from uk.trustpilot.com
I am a customer with Paddy Power for several years. I bet very little but when I do love the experience of competitions with my husband. I used my maiden name for years and then changed my credit card to my married name but my account name is still my married name which I cannot change. When I win I cannot withdraw my money and I have tried chatbot, email and phoning.. Nothing has worked. But surprisingly enough I can bet. They are willing to take the money off me.. What a contradiction.

Paul
03 May 2024
Comment from uk.trustpilot.com
Absolutely brilliant customer service by Naveen got my issue resolved without no fuss

Tanya
03 May 2024
Comment from uk.trustpilot.com
Paddy power is a ‘gambling site’ but when playing slots you get little to no bonus rounds whatsoever and no wins on 95% of your spins. Would not recommend the site whatsoever. JOKE.

Alan Whitty
02 May 2024
Comment from uk.trustpilot.com
Devi a customer service advisor was absolutely ridiculous today. An advisor asked me to come back to chat on the 2/05/24 and said there would be a bonus availble. So I came back on to be told I was chasing a bonus and my account would be timed out. All I did was simply follow the instructions from an advisor to check on todays date. Devi not only spoke poorly too me all Devi did was try and get rid of me. Not listen to me. Try and palm me off but most of all just didn’t listen to me attall and began reply’s with things that had no context. There was no empathy not understanding no nothing infact it was just ridiculous purposely winding me up. Jesus I only asked if anything was availble because I was told to come back on todays date a simple no there’s nothing sorry would have been fine but instead Devi was just taking the wee probly laughing behind the screen because th is left such a distaste in my mouth I thought oh my god this person is actually taking the wee with the responses. Devi clearly needs training and to be watched what a terrible service Devi give and a auwfull outlook on paddy’s behalf. Needs training and needs a eye watching as Devi is not a good person to have on the team. With training may turn it around but needs to listen understand then reply not palm Poeple off and not listen to a single thing

Joanne Pearson
02 May 2024
Comment from uk.trustpilot.com
I would just like to say that the service I just had on your chat facility was brilliant. You have a great employee there that is worth keeping. They did exactly what I wanted and was very polite. Thank you

noel
02 May 2024
Comment from uk.trustpilot.com
Thieving crooked bastrds. Yet again played effing blackjack. Lost over £100, didn't win a fecking hand .enough is enough closing account.how do they get away with lt every bloody time. Worst online cheating site out there bastrds.should be investigated for slow dealing cards, and dealer 2nd card not turning properly every bloody time.STAY AWAY FROM THIS CROOKED CHEATING SITE.

Suzanne Francis-Conyer
02 May 2024
Comment from uk.trustpilot.com
My 50th birthday n got 10 pounds of free spins thank u paddy n Kevin the customer service colleague made my day ❤️❤️❤️❤️

Robert Hoyle
02 May 2024
Comment from uk.trustpilot.com
Had an issue with withdrawal. Spoke to Keith on costumer service. He was brilliant. Sort the problem within minutes.

Alan Tidswell
02 May 2024
Comment from uk.trustpilot.com
hi, i nhave been with pp for many years but now i find my account blocked,i can understand why but iv been trying for a long time to lift the suspension of my accountPP is a very easy and excellent site except for the problems im having now

Mark Bond
02 May 2024
Comment from uk.trustpilot.com
being a new customer, I was a little unsure about a couple of things, one being withdrawing to my account but the brilliant customer services sorted everything out for me super quick. Highly recommended.
Rosalyn Dunbar
16 May 2024
Comment from uk.trustpilot.com
Had a problem with my card being removed and was helped by Naveen who got me through the process. I was impressed by the security and happy with the outcome. Well done
Had a problem with my card being removed and was helped by Naveen who got me through the process. I was impressed by the security and happy with the outcome. Well done