Paddy Power PLAYER REVIEWS(2808)
Alex Duffy
18 December 2023
Comment from uk.trustpilot.com
Utterly useless, been playing bingo for years now all of a sudden not working, just diverts me to sports, in hearing its a lot of people it's affecting but not one single word or warning from pop, I knew they couldn't care less about puntersthats nothing new but the service is useless
john kerr
18 December 2023
Comment from uk.trustpilot.com
Nishit at paddy power was very helpful and efficient in my experience with him today
Matthew Curtis
18 December 2023
Comment from uk.trustpilot.com
Speaking to Brenda in a live chat was a pleasure and what an incredible caring person!
Noel
18 December 2023
Comment from uk.trustpilot.com
How low can these bloody cheating Crooked bastrds go.Played slingo lucky pants yet again. 1 game lost over £98 on 1 game, and 1 number still didn't come in.almost 500/1 odds, 20p game and it didn't come in.3rd day running I have lost over £300 playing this crooked game,almost identical play, lost over £105 on 1 game, needed 1number, didn't get it, and then £96 on 1 game, again needing 1 number didn't get it, this is too much of a coincidence, to lose this amount trying to get 1 number, .This goes to show it is crooked and fixed payouts, without a shadow of a doubt. Lesson learned, never play on here again. Obvious paddypower trying to get money back by rigging reels to make up for the donations to cancer prostate charity, payouts are bad on this site, but since Friday they have got even worse if that is possible. AVOID AVOID AVOID PLAYING ANY SLINBGO GAMES AS NOW NOT REGULATED, WISH I READ THIS CLOSELY BEFORE PLAYING.ENIUGH IS ENOUGH, CLOSING BLOODY ACCOUNT. CHEATING CROOKED BASTRDS. Xmas is a time for giving but with paddypower it's a time for take,take,take.To be clear, I am not leaving this review because I lost that's the chance I take, its the unfairness of the payouts I am complaining about, or am I just that unlucky every time I play on here .I THINK NOT!!!!!.
Eddie Cash
17 December 2023
Comment from uk.trustpilot.com
The company and their service agents are amazing, personal experience with their representative Naga, they were direct and to the point, extremely helpful with any issues regarding accounts funds or cash outs. If you’re going to gamble and want the best experience doing so I’d highly recommend paddy power but remember to gamble responsibly
HighRank Player
17 December 2023
Comment from uk.trustpilot.com
Ignore with all the means. Reported to Gaming commissioner to investigate they Terms and conditions. For proof of transfer all you need is pdf format of that transaction from your bank statement only been advised with gamingcommission, but paddy power refused and want full bank statement as PDF . My account is locked and they don't let to pay in or withdraw suddenly after big win till I give them my full bank statement 🙃. The chat line is bot and not real agent . So many people complain s. So would make documtry about this company with gaming commissioners in UK.
Carlos Pinto
17 December 2023
Comment from uk.trustpilot.com
I don’t even want to give a 1* awful customer service! Always cheating customers of price odds when you prove it to them that they were wrong they then make mess with your app been with them 10 years never had to verify anything, now I have to send a new ID , proof of address, and much more and this comes after showing they were, wrong must of hurt! When I asked why , answer it’s in our policy to do so no reason why, they have frozen my account which I can’t take anything out until I do all they are asking for! Being away and all my info is at home I am stuck with this Awful company, I know no one likes to be proven wrong but to treat customers this way is shocking just because they have thousands! But not all are happy, deleting this awful company and app and moving on hope others do too
Dylan Raynor
16 December 2023
Comment from uk.trustpilot.com
One of the better bookmakers out there. Odds seem a lot more generous than your Sky’s and William Hill’s. Never had a problem withdrawing money and all round have had a pleasant experience with paddy power. Also the customer service is bang on. Would definitely recommend over the other bookies.
Noel
16 December 2023
Comment from uk.trustpilot.com
Absolutely crooked cheating bastrds. Just played the awful crooked fixed slingo lucky pants, against my better judgement, lost over £105,on on effing game,(wanted 1 bloody number ,25 times trying to get it, still didnt come in,won£5, which I had when I only staked £16,but staked another £90 for sweet FA,). its so crooked payouts it should be investigated, but now it says it can't be investigated when playing on all slingo games, wish I read this statement more thoroughly, just goes to show what cheating Crooked bastrds paddypower are,lesson learned for last time, never play any game or slot here again.xmas is a time for giving, except here, it's a time for paddypower to take take take.Hope you lose your licence.I am nit leaving this review because I lost that's the chance I take but I feel as if I have been mugged playing this effing game, over 500/1 odds and still the number didn't come in. That shows you its crooked, this is a 20p game. Enough is enough.
Joe Gaynor
16 December 2023
Comment from uk.trustpilot.com
Absolutely horrendous. Recently had a problem where they posted a live score incorrectly and when I brought this to their attention they replied that their small print says that they are not a live score site and if details were wrong they’re not responsible. Customer service is abrupt and don’t do apologies. Horrible service, there has to be better out there
Centine McLaren
16 December 2023
Comment from uk.trustpilot.com
Best site by far constant free bets and spins wouldn’t ever bet anywhere else also customer service is outstanding
Jammy Eyed
15 December 2023
Comment from uk.trustpilot.com
Please avoid rtp is not accurate you never win more than you’ve paid in for any of the games. Lucky to win more than a £1 bonus rounds almost non existent.
Garry menzies
15 December 2023
Comment from uk.trustpilot.com
Hi I keep forgetting to leave a review yes the football goes down on a saturday when the 3 o clocks start BUT as someone else said no 1 gives the amount of free bet that paddy does no 1 the best site going by far
Mike Campbell
15 December 2023
Comment from uk.trustpilot.com
Very helpful on live chat, very friendly & very professional, Salman & TarunBoth top people who sorted my query quickly!
Deborah Bourne
14 December 2023
Comment from uk.trustpilot.com
Never used them and never will because the obnoxious advert that I can’t skip on my YouTube feed is enough to tell you what they think of you.
FM
14 December 2023
Comment from uk.trustpilot.com
RTP are not accurate, never won anything significant with Paddypower.com if you are into gaming paddypower has a lot of slots that are Paddypower only and they are the ones that are going to shine when it comes to poor return to player rates. There are some better online casinos put there that have better RTP; biggest let down with paddypower is that you would trust paddypower's own slots but at the end of the day are the ones to avoid as whether you do small or large bets they will skin your balance. Also I see many negative feedbacks on trustpilot and Paddypower never replies; not a good sign
Ben Howard
14 December 2023
Comment from uk.trustpilot.com
Member at paddy power were super helpful and better then any other betting app I’ve been on
lee walters
13 December 2023
Comment from uk.trustpilot.com
Don't touch these. These used to be my go to for games but getting a feature is like rocking horse droppings now. Getting a win worth withdrawing is almost impossible. Plus the new system of deposit limits should be illegal, if you withdraw now it's adds on to your limit allowing you to put it back in to lose.
John Keating
13 December 2023
Comment from uk.trustpilot.com
Had a problem withdrawing winnings spoke to an agent Aishwarya and the problem was solved in 5 mins first problem I've ever had and it was dealt with swiftly 👍🏻👍🏻👍🏻👍🏻👍🏻
Tony Baker
13 December 2023
Comment from uk.trustpilot.com
Had an issue with a free bet that took money from my account, messaged via website and Aryan sorted and refunded within 10. Excellent customer service and very helpfully dealt with. Very happy with my experience and absolutely no trouble at all 👍🏻
Tony Reynolds
13 December 2023
Comment from uk.trustpilot.com
The question I had asked one of thier colleagues Oriana was very polite,quick and resolved all my issues, great service Oriana there should be more like you on this site 👌
Mark
13 December 2023
Comment from uk.trustpilot.com
Really bad they are doing the usual collecting money for Christmas by rigging the payouts on machines even if you hit a bonus in £2 you get less that what you put in. Once you get addicted they change the odds of winning as usual.
kristian
13 December 2023
Comment from uk.trustpilot.com
Excellent service an helpful from agent bernice..Thanks for helping me with my query
Noel
12 December 2023
Comment from uk.trustpilot.com
Absolutely crooked cheating bastrds, Played 13 hand bloody blackjack, drew1, won nil. Dealer had 5 blackjack out of 6 bloody hands, 1 hand I doubled up from £16 to £32, I got 21, dealer turns over blackjack, such cheating Crooked cards on a big scale..then played bloody slingo space invaders, staked nearly £70, as only wanted 1 number, but on 5 occasions wild came in and dropped down, now rigging the bloody Reels as well.got top round, I thought it was £40, plus x20 stake, 40x stake and 50 x stake, with 5 lives, for every one you hit, total win bloody £18.10,as top payout was only £10,not £40+, I would never have carried on staking this amount if I had known, very misleading as it clearly say 40. Cheating bastrds. Lost over £140 in total. Enough is enough, hope they get licence removed,
Liliya Trott
12 December 2023
Comment from uk.trustpilot.com
I’ve only just started and got a message today that they won’t be giving me any promotions. Someone somewhere in their department picks accounts they want to strip from all offers , they literally pick on them and they decide to take the offers from them. I haven’t won hardly anything here, quite the opposite. What can it be apart from greed?Moreover, they don’t want you to reply to their email as in the field “reply to” they put an address no-reply, which doesn’t even exist. Simply this says that they don’t care about their customers. So, I would suggest to avoid.
Renata
11 December 2023
Comment from uk.trustpilot.com
Awful! I actually saw the slots moving weirdly in order to avoid the bonus twice! You see it will land on the bonus clearly and then moves unexpectedly! Avoid! Never managed to have a good payout as well!
Khalid
11 December 2023
Comment from uk.trustpilot.com
Quick response and helpful staff on live chat looked in to problem and resolved gaming bonus issue quickly😎
Gary O`Brien
10 December 2023
Comment from uk.trustpilot.com
Advertise a money back race 30 minutes before the race, bet placed and horse finishes 3rd.No free bet granted as non runners in race but will not honour free bet, so much for super Paddy Power.Avoid like the plague, their Automated customer service page is rubbish and their staff less than helpful.
Rob
10 December 2023
Comment from uk.trustpilot.com
Tried to put a bet in celebrity it rubbish goodbye paddy power your useless IT does not deserve my custom may your demise be a painful experience for you all and your families especially your board and chairman
Consumer
10 December 2023
Comment from uk.trustpilot.com
Always great help on live chat, Instant withdrawals
gerald dunn
10 December 2023
Comment from uk.trustpilot.com
I really liked their site for layout etc but they wanted a 'chat with me'. I attempted 5 times to get this chat but either the staff weren't available or I had to wait so long I was timed out. Once I was asked three times to start another chat. When I got through it was obvious they wanted to prove that I could not afford to gamble. Despite me advising them that I was more than able to gamble they kept coming back with even more, for example, in 12 months I had put my pin number in twice incorrectly when making a deposit, this they assumed meant that I had no funds in my account. I cancelled my account and advise anybody who likes a little dip to either only use them once a week or only spend a few pounds each visit. It was the oddest customer service experience I have ever been involved with. Just to justify my reaction I usually have some 10k in my current account and more than 1m invested, their loss.
Elliot Laidlow
09 December 2023
Comment from uk.trustpilot.com
Quick response and helpful staff on live chat looked in to problem and resolved quickly
John
09 December 2023
Comment from uk.trustpilot.com
Shocking betting site cash out suspended all the time and played slots £100 on fishing game and put on board once to win only £1 what a rip off paddy power is this isn’t the first time it’s happened they just rob there customers
Stephen
07 December 2023
Comment from uk.trustpilot.com
Just been reading about the punter who won 21k but got paid out 7k due to the maximum bonus the likes of boylesports and paddy have come up with to minimise payouts! BETFRED WOULD OF PAID 21K SO NO BRAINER REALLY DONT BET PADDY POWER!!
Louise
06 December 2023
Comment from uk.trustpilot.com
Top quality company who are very responsible / care for problem gamblers and have shown regard for people who struggle with this issue.Really happy to say that I am compiling a report and they figure highly on how they responded to recent dealings with my partner.
Nikki Beaumont
04 December 2023
Comment from uk.trustpilot.com
Easily answered my issues and guided me to where I needed to be really easily
paul dyson
04 December 2023
Comment from uk.trustpilot.com
Firstly they only pay 1/5 of the odds for EW bet then they cheat you out of the price if it comes in at higher odds.I will be going with a different bookies now.
Cara
04 December 2023
Comment from uk.trustpilot.com
Awful company who treat staff unfairly and refuse people bereavement leave which they’re entitled to 😘
Jacob
04 December 2023
Comment from uk.trustpilot.com
Raj is the best customer service agent quick and well explained replies
Lawrence Andrews
04 December 2023
Comment from uk.trustpilot.com
Have just been on to Paddy Power support page to resolve a bet issue that I had over the week-end. Problem sorted within 20 - 30 minutes or so. Good service and quick. Also, it is good to know that PP looks after their customers
Faizal Rangila
04 December 2023
Comment from uk.trustpilot.com
Once it was understood what my query was about, everything was dealt with quickly, and PP tried and did satisfy my query, thanks for that PP
SteveO'Driscoll
03 December 2023
Comment from uk.trustpilot.com
Chat agent was extremely helpful and resolved my issue in a timely manner
noel
03 December 2023
Comment from uk.trustpilot.com
STAY AWAY FROM THIS CROOKED EFFING SITE. Played bloody blackjack for the last time, lost £110,won 2 hands, drew 1, played 23 hands.seriously crooked and fixed cards. Closing account, enough is bloody enough.
Customer
03 December 2023
Comment from uk.trustpilot.com
I usually ignore negative reviews on gaming as it’s very easy to give a bad review when you’re losing but I do wish I had read the reviews here regarding this site! They really are the worst site I have come across and treat customers appallingly. You have no way of contacting them except via chat which is quite honestly the rudest and most customer unfriendly experience you will have. You are intentionally ignored and continuously disconnected on purpose. How they are allowed to operate with such little to no actual customer service is amazing. While you’re depositing you’ll be fine but believe me if you have an issue, and you will, you’re on your own. On top of that, they requested docs to verify which were sent via secure site link then wanted them again via chat and then wanted a video of me holding the docs again via unsecured chat … really! Is that even legal
Karl Smallshaw
03 December 2023
Comment from uk.trustpilot.com
Would rate 0 but no facility to do so , played 67 hands here and dealt the worst hands 65/67, its rigged tf ! Folded most hands and would have one 3/65 with a 3 2 off but folded and a AA but folded!. i won BB with a 6 7 off as no action from BB and then again with 9 1 off from BB with no action.From observations with other player on table your best all in with the worst hand ! (you get paid everytime) but as a decent player who just wouldnt invest in a poor hand period! your doomed unless playing the lucky donkey approach.After some research this 1/3 companys all operating with same algorithm's . POOR OPERATOR using POKER to screw genuine POKER PLAYERS. Dont take my word for it .... do you own research and then tell me I am wrong....!
Jigar Prakash
02 December 2023
Comment from uk.trustpilot.com
Worst place to bet this Paddy power all agent are stupid has hell I wish I can put some screenshots shot of conversation I had with amir and other guys useless 0 out 10 stupid shameless
javed khan
02 December 2023
Comment from uk.trustpilot.com
Shocking dirty scammers fixed blackjack lost every hand 100s of pounds they don’t give a tosss!!! 🤬🤬
Cjd
02 December 2023
Comment from uk.trustpilot.com
Would do 0 star if could been playing here now for a couple years depositing quite a substantial amount over the time.I have had 1 big win here on the sports off my own accumulator but I mainly play spins and have not had nothing decent. The reason I am writing this Review is Iv been playing big bash splash and Christmas bash only for a couple weeks and got the bonus on both games what paid a stupid £3 something on both but kept playing for about a week with £40 deposits because of my limit and today got 5 scatters on big bash splash what gives you 20 free spins and it didn’t even make it to level 2 (2x) and paid a poxy £6 off 20 spins absolutely ridiculous and waste of time. Not mentioning names but deposited £20 else where same game same stake and won £160 then £120 same day and money lasted for hours!
noel
01 December 2023
Comment from uk.trustpilot.com
Absolutely crooked cheating bastrds. Just played blackjack yet again.played 25 hands won bloody 5 hands, drew 1 lost19,lost 11 in a bloody row. Lost over £100.hadnt played this for a few days, big effing mistake. This is the worst site I have ever played on,slots,games bingo, all the same .I am not complaining because I lost, that's the chance I take but when I lose so many hands in a row, time and fime again, it just shows how fixed and crooked this is ,as far as RTP goes, This is a load of cobblers and they know it.dont believe all the 5 star reviews all of a sudden, read through the reviews and you will see what I mean. Stay away from playing on here.
Ellie
19 December 2023
Comment from uk.trustpilot.com
ROBBING PEOPLE DO NOT USE THIS APP THEY JUST LIKE TO TAKE YOUR MONEY I HAD A WINNING ACCUMALOTOR AND I WAS WAITING ON ONE MORE HORSE HALF WAY THROUGH THE RACE I DECIDED TO CASH OUT AND IT WOULD NOT LET ME EVEN THO THE CASH OUT WAS THERE , I WENT ON LIVE CHAT I THOUGHT I SORTED IT THEY SAID WE WILL GET BACK TO YOU WITHIN 24 HOURS ,ALL THEY SAID IS THE BET WAS SETTLED CORRECTLY , OF COURSE THEY WOULD SAY THAT WORST APP GOING DONT RECOMMEND.SAVE YOUR MONEY AND GO ELSE WHERE AWFUL CUSTOMER SERVICE
ROBBING PEOPLE DO NOT USE THIS APP THEY JUST LIKE TO TAKE YOUR MONEY I HAD A WINNING ACCUMALOTOR AND I WAS WAITING ON ONE MORE HORSE HALF WAY THROUGH THE RACE I DECIDED TO CASH OUT AND IT WOULD NOT LET ME EVEN THO THE CASH OUT WAS THERE , I WENT ON LIVE CHAT I THOUGHT I SORTED IT THEY SAID WE WILL GET BACK TO YOU WITHIN 24 HOURS ,ALL THEY SAID IS THE BET WAS SETTLED CORRECTLY , OF COURSE THEY WOULD SAY THAT WORST APP GOING DONT RECOMMEND.SAVE YOUR MONEY AND GO ELSE WHERE AWFUL CUSTOMER SERVICE