Paddy Power PLAYER REVIEWS(2808)
mark Colquhoun
17 November 2023
Comment from uk.trustpilot.com
You went wrong your fobt machines are robbing us blind and you get away with it every day sick off your disregard for any sort of blame your ruining life's nice company values you have with your stupid adverts and fake smiles ram them right up your xxxx
James O'Neill
16 November 2023
Comment from uk.trustpilot.com
No slots are crap ,not worth playing put money and sweet feck all back ,prob 200 ,to 300 spins and not one bonus, and if it does give you one ,you'd be lucky it you get anything back ,well fixed
Jer Carmody
16 November 2023
Comment from uk.trustpilot.com
I like the layout of the app , If I ever had a problem, it was sorted very quickly and efficiently, even if it wasn't the outcome I wanted, I knew it was the right one ..customer service agents really empathise with you.
Bert Spicer
16 November 2023
Comment from uk.trustpilot.com
dont waste your time or money like all slots you rarely get a bonus and when you do your lucky if you get 10x your wager. a few years ago thay use to be fun and you could win a little now thay just rob you
Becky
16 November 2023
Comment from uk.trustpilot.com
Massive Thankyou to Harish! I couldn’t withdraw my winnings & I was super annoyed but thankfully he helped me and sorted it straight away! Amazing 10/10
Alex Iatsuknov
16 November 2023
Comment from uk.trustpilot.com
Seeing all the offers, they offer made me sign up. They resticted my account, stopping any promotional offers after doing a few of them. And support stuff are not helpful as to why that has happened.
noel
15 November 2023
Comment from uk.trustpilot.com
The only words I have for blackjack is it is absolutely fixed and crooked, there is definitely a familiar pattern going on, dealer had blackjack 4 times in a row, on 2 separate days, altogether over 4 days I played approx 80hands, I lost about 85% of these, loss of nearly £500, blatantly fixed stay away, rtp is 99.2% in theory mathematically impossible to lose this many hands, but this is paddypower, lose 12 hands in a row is common, same as dealer getting 21 when I have doubled up on £32 to get 21, I get 20 for £16 ,dealer getsx21 in 5 cards, you get the picture, I get 19, dealer gets 20, I am not complaining because I lost that's the chance I take but when it happens like this every time I play, no one can be this unlucky unless there is collusion going on, the review a few days ago proves that paddypower does indeed rig the reels, so why wasn't the licence removed by the gambling commission, it just shows that it is indeed on the side of the bookmakers not punters. Account limit losses not £1, won't ever lose any more money on slots, or blackjack.you have been warned ,softly away.
Paul Ingles
15 November 2023
Comment from uk.trustpilot.com
Issue quickly resolved and a goodwill gesture of a £10 free bet added to my account.
noel
14 November 2023
Comment from uk.trustpilot.com
Absolutely Cheating crooked basttrds, lost nearly £400, ,in last 3 days, playing slingo lucky pants and crooked fixed blackjack. Today, lots over £130 just now won 2 effing hands won 1 draw,got 20 dealer gets21, get 19, dealer turns over 20, doubled up on £32 ,got 20, dealer getsx21 in5 cards, effing bloody joke, this site is so crooked and fixed, this is safe gambling week and I swear to god they have made the payouts even worse than before, before you think I moaning because I lost I am not, that's the chance I take, but when you lose 12 hands in a row on bloody blackjack, then draw next hand, and then lose the next 6 hands that tells you everything about how crooked this site is, it is virtually impossible for this to happen unless there is rigging going on. RTP is a joke, 99.2% is for paddy not punter. Enough is enough, they have already been caught rigging slot reels,(look at review)so in that case why was licence not suspended or taken away, gambling commission are bloody useless that's why,last review on here as nothing ever happens, also don't believe all the 5 star reviews, fake or employees doing some of them. GOODBYE AND GOOD RIDDANCE, ACCOUNT CLOSED.
Eddie T J Naylor
13 November 2023
Comment from uk.trustpilot.com
Spend 50 pounds to get 25 free spins on a Monday with the slots of their choosing what are bad as it is to win 38p or less, week in week out hate this company.
noel
13 November 2023
Comment from uk.trustpilot.com
Crooked bastrds Cheating at every bloody turn.Just played slingo lucky pants, lost over £120, in 3 effing games, staked over £90 in last game and still didn't get thex1 number required , absolutely Cheating tossers my fault for yet again getting bloody SUCKED into this crooked game, zero during payout. How can you staked this much on a 2op game and still don't get the one effing number required .never Again, BASTRDS, STAY AWAY ,AVOID THE CROOKED SITE. OTHERWISE YOU WILL LOSE YOUR MONEY 100%.CLOSING ACCOUNT. SOONER THEY GET INVESTIGATED FOR FIXING THE PAYOUTS THE BETTER AND HOPEFULLY LOSE THEIR EFFING BLOODY LICENCE. BASTRDS THE LOT OF THEM.
Russ
13 November 2023
Comment from uk.trustpilot.com
I successfully answered all 15 questions on Beat the Drop, yes I carried over all £5,000 of it on each question, I have to say Paddy Power were excellent! Received all funds in my account with 24hrs and then when I withdrew the money (yesterday Sunday 11th November) the money was in my bank account by 22:02 so all round fantastic, no excuses not to pay me and 100% recommended as the is FREE TO ENTER!! Thank you so much Paddy Power!!!
Jane
13 November 2023
Comment from uk.trustpilot.com
Documents! documents! documents! Luckily I didn't put in any money BUT! I used my free 100 spins won £1 and then won £10 so I thought I'd withdraw it just to see if it was legit. Surprise! surprise! I was unable to withdraw because my account was randomly suspended Because I needed to verify my account by email which I did but still couldn't play any games unless i had sent a handful of documents over. So I ask for my account to be deleted as this was just plain foolishness only to be told it can not be deleted because my account has been suspended. Then I was ask to rate the site and I rated 0 then I had a msg back saying that my ratings can not be counted and had the cheek to send a smiley face emoji,so I thought I'd leave my review here :p
Gareth Smith
12 November 2023
Comment from uk.trustpilot.com
Having signing up, I was asked to provide my NI card and Birth Certificate. Having uploaded these on chat, I was then transfered to someone else to get my count unlocked as it was remained suspended till checks where done. No other gambling site has this issue with me, and they asked for even more details, with a photo of my holding up my birth certificate ? I expected them to ask for a blood sample next. I dont drive and i dont travel abroad, so i have no driving licence. However, for some reason. my bank statement, birth certificate and NI card wasnt good enough for them. I seem to have a rather snotty and unhelpful person dealing with it. Because no other gambling site gave me this hassle, this is the worst gambling site ever. Even though they say they are following regulations, they have gone too far when i've proven my age. If no other site has these requests then they shouldnt have to. appauling, fustratring and will never recommend
James
12 November 2023
Comment from uk.trustpilot.com
Been a member of this site for a good while and still have won nothing on their slots, seriously anyone think of using this site DON'T
Martin
12 November 2023
Comment from uk.trustpilot.com
Communication is unquestionably the most frustrating thing with PP ,Be careful with cash outs i dont trust this positive note .Kurt from customer service was fair, helpful and done his best a 9 for him .one for Paddy Power
noel
12 November 2023
Comment from uk.trustpilot.com
Crooked thieving bastrds.Just played blackjack, played 15 hands won bloody 1 hand, drew 1 ,, lost 12 in a effing row, dealer had blackjack 4 times in a row when I had 20 or 21, I doubled up on 11 for £32 got a king. Dealer turns over a 10+ace ,this was the 4th blackjack in a row. This is so bloody crooked ,lost over £100.this site is so crooked, sooner they get investigated the better, this is by far the worst site for slots, games etc .payouts are virtually nil.i am not complaining because I lost, that's the chance we take, but the unfairness of the payouts especially on this bloody game in particular, its bad enough to lose so many hands in a row, but to also have dealer blackjack 4 times in a bloody row just goes to show how crooked and fixed this site is. AVOID AVOID AVOID STAY AWAY FROM THIS CROOKED COMPANY
Grahamolga
12 November 2023
Comment from uk.trustpilot.com
The customer service was great the person on that end listened to my concerns and although I'm pretty sure I'm going to have to fight on it I can't fault the customer service on chat thank you
Michael Moran
11 November 2023
Comment from uk.trustpilot.com
I did a bet with paddy power bookmarker .around May I won my bet and went to collect my winning day after in a different branch. They were only given me 13/2 the horse won at 9/1 they wouldn't give me 9/1 sp price a rude person behind till .He took a photo copy of it and show me the price at the time was 6/1 that Saturday I told him I don't care it won at 9/1 so with outcome I ask for my docket back to go back to the bookie branch I did it in .So Royal ascot was on I said to myself I keep it for Royal ascot. So I decided to go to Paddy power another branch to collect it .She said the money was collected already. I said that strange I still have docket. So I wrote to head office gave them my docket as well .So in my opinion he keep the money himself very strange. Or got someone in bookies that he knew to write it out .I also went to another branch on the same day of the rude person in other branch. He took a photo copy as well .one of them involved in my missing money its money on .it was about 2 weeks before Royal Ascot .It was May I did the bet .anyone that robbed my money will have bad karma. I keep away from that book markers if they have untrustworthy staff working for them .in my heart I know one of those 2 people I dealt with that day after I won my bet took my winning. Head office are worst they did nothing those people will do the same in paddy power once a robber always a robber.I advise people to keep away from them rules sp prices.i say the same thing happen to lots of people over the years in paddy power. No proper complaints department only paddy power they not going to do anything on there owe workers .
Martina Voyage
11 November 2023
Comment from uk.trustpilot.com
Chris has the patience of a saint I found my experience with the help chat very posite indeed. Martina.
Bill Carrigan
10 November 2023
Comment from uk.trustpilot.com
I contacted support for the very first time tonight.The issue was resolved very quickly and courteously. As it turned out I had made a mistake on an account and I - wrongly- thought they had made a mistake in settling.. As ever Paddy Power got it right first time and were very gracious in pointing out MY error. Thanks to Lorna and all concerned.
Des
10 November 2023
Comment from uk.trustpilot.com
Completely pathetic customer service lies from so-called game suppliers and everyone 'passing the buck', customers don't matter to PP, do yourself a favour and take your business elsewhere
Alex Nguyen
10 November 2023
Comment from uk.trustpilot.com
Deposit 3 times of £100 with them through apple pay, said error occurred but money taken from my bank, never been credited into my account, send their support bank statement in pdf file, took 3 weeks no response so far after several time contacting them. Probably a family business with nobody on customer service team since its take longer than 3 weeks to check a pdf file.
Appy Daze
10 November 2023
Comment from uk.trustpilot.com
Probably my favourite online bookmaker the offers are different and they throw more free bets at you than any other in my experience. Withdrawal to card is instant and PayPal 4hrs on the dot 99% of the time. Been a customer for about 6 years now.
MR HT JACKSON
09 November 2023
Comment from uk.trustpilot.com
Had a Query about a bet i had placed with paddy power about cash out not being offered. One of their team members called Jaden explained all the f's and butts in a very polite way and had patients waiting for my text back
alan newbrook
09 November 2023
Comment from uk.trustpilot.com
Deal with paddypower quite often. Their customer service is head and shoulders above any other betting company. Lots of free bets and offers too. Best betting company by far for customer experience.
Neil Cartwright
09 November 2023
Comment from uk.trustpilot.com
Paddy Power are by far the worst betting site out there trying to be funny by using their gimmicks like paying out on Fulham to be relegated after 3the 3rd game of the season , very funny !Every so called offer you hear on TV or Radio it just says "sorry you are not eligible for this promotion" when I try and use it.I have obviously annoyed you at some point for this to happen.The only thing it lets me do is the terrible terrible wheel you can spin which never ever pays out a sodding penny.Between Paddy Power & Sky Bet for worst site out there.
Edita Jorudiene
08 November 2023
Comment from uk.trustpilot.com
Very friendly, always willing to help, well experienced team❣️💚Paddy Power💚
Lizzie Morrell
08 November 2023
Comment from uk.trustpilot.com
Customer service great. Love this site. Always thinking of the player
glen hitchens
07 November 2023
Comment from uk.trustpilot.com
For the second time in 2 weeks they took forever to settle a winning bet while offering a cash out for less than the winnings after numerous messages they finally settled the bet. I assuming they rely on gamblers being impatient and settling for less money on winning bets. Proper scummy behaviour sponging off those afflicted.Shame on you paddy
Jaykay
06 November 2023
Comment from uk.trustpilot.com
Been using these guys for about 2 years but suddenly it’s all gone downhill - I did an experiment and loaded £ 100 into the Paddy Power Gold cash - £1.00 per spin and guess how much I won ? - £ 8 … so a £92 loss and according to the information Paddy Power give you this is not possible!
noel
06 November 2023
Comment from uk.trustpilot.com
Still thieving crooked bastrdds, Enough is Enough. I forgot to put loss limit to £1.Big bloody effing mistake.Just played crooked bloody blackjack again,started playing 20p hand, lost nearly £120 ,yes £120, lost 13 in a row, drew 3, played approx 22 hands in total, kept doubling up , absolutely disgraceful, so don't matter if you stake 20p or £20 you still lose, annoyed wirh myself after warning others not to play, won't happen ever again, these crooked bastrds have had the last effing penny from me on games, slots etc. Hope they get fined for what they are doing and closed down.GOODBYE AND GOOD RIDDANCE .
Marcus Mamo
06 November 2023
Comment from uk.trustpilot.com
I made some decent winnings and wanted to withdraw and they kept making excuses to not let me withdraw my money. Do not use them !! They only let you deposit money and not withdraw your winnings !!
john
06 November 2023
Comment from uk.trustpilot.com
Sanjana helped me with a free bet explained the conditions for another type of bet/long wait but worth it in the end i was bale to get on with other things
Sean
05 November 2023
Comment from uk.trustpilot.com
Best bookie out there. Reward loyalty, quick and efficient customer service, app very easy to navigate, instant withdrawals and brilliant incentives (e.g. justice refund). Been using Paddy Power for maybe 10-15 years and it's not rivalled for its experience
Catherine Mccall
05 November 2023
Comment from uk.trustpilot.com
My account was suspended following me failing security questions but was quickly and easily resolved as soon as I spoke to agent.
Customer
05 November 2023
Comment from uk.trustpilot.com
Terrible company that will restrict your account if you win regularly
Rebecca
05 November 2023
Comment from uk.trustpilot.com
This site takes and takes. No bonuses. Bingo is the same winners over and over. Probably bots winning the big JPs. Don’t bother opening an account. Try anywhere else other than here
barry
04 November 2023
Comment from uk.trustpilot.com
Had a query with a bet yesterday and the agent resolved it quickly and politely
John D'A
04 November 2023
Comment from uk.trustpilot.com
I'm not a regular user of PP services so I had let my account lapse and had forgotten my username and password. This caused a problem when I wanted to place some bets recently I found online help extremely good. with a very rapid response to my difficulties..the problem was sorted out quickly and in a most professional manner.
Julian Taylor
04 November 2023
Comment from uk.trustpilot.com
Horrible experience setting up an account. Transferred funds then downloaded ID/ Financial documents as requested but account remained suspended. Tried to speak to someone to understand why but was referred to the dreaded message bot which couldn't help me. Eventually got a person to message me. It turns out that some documents (bank and address) have to be in PFD format. It took a month to be told this. So much unnecessary client time wasted.
Shane H
04 November 2023
Comment from uk.trustpilot.com
Awful, so joined this week and have played around £100 worth on their own games. The average win is less than 50% of stake played for example, 20p a spin will give you a 2p "win"There's only been one out of 5 days playing where the wins were anything of note ( we're still talking around £20 ) but that was quickly consumed by the above odds. There are better slot sites out there don't touch this one as the greed is felt from the start.I'm also acutely aware they'll be some comment on their return to win however I'm talking about actual statistics to players, not what PP have been fed from their overseas gambling licence holders.
noel
04 November 2023
Comment from uk.trustpilot.com
Still crooked cheating with blackjack, played 22 hands won 3 drew3 lost 16, . Lost 7 in a row drew1. Lost over £100.00. This is so obviously fixed it should be banned, the sooner the gambling commission investigate paddypower the quicker the better. How they get away with crooked and rigged payouts is diabolical, but nothing changes. PLEASE AVOID AVOID AVOIDDO NOT PLAY BLACKJACK, YOU WILL DEFINITELYLOSE YOUR MONEY.ENOUGH IS ENOUGH. LOSS LIMIT REDUCED TO £1.
Tilly Smith
04 November 2023
Comment from uk.trustpilot.com
As I read of lot of reviews when one of your assistance helped me with a question.i never realized but I do feel now they are all true . When you are winning they put a stop to it big time on the games. We should trust them but unfortunately they shut us out when we win
Cardif Kodi
03 November 2023
Comment from uk.trustpilot.com
Love Paddy Power. Rewards for Gaming and Bingo are better than all of the rivals. I am rewarded every week with free bets and looking after loyal customers appears to be their ethos. Whenever support is needed, live chat is there to help instantly. Fast Friendly and even the initial virtual agent makes you laugh.
Nev Mitchell
03 November 2023
Comment from uk.trustpilot.com
I am quite frankly disgusted with Paddypower. They owe me £275 and expect me to prove that I am not a money launderer before they pay me!! I have never heard of anything so ridiculous. I am going to end up taking them to county court!!!
Mark Hughes
03 November 2023
Comment from uk.trustpilot.com
By far the worst betting company to do business with. they are scammers pure and simple. they take your money then refuse to give it back to you because of something called net payments ( which is nonsense ) then when you try to set up a card to get your money out you get lost in the madness of registering but should you persevere you still fail. i hate you PP and will tell everyone i know to not use you under any curcumstances! scammers!
Aya
02 November 2023
Comment from uk.trustpilot.com
Honestly, I don’t get the negative reviews. Never had a problem with paddy power, ever. Just problems with my own gambling which I ended up self excluding. But when I got my account reinstated paddy power was very helpful and efficient in bringing my account back up. Have won a lot and never had problems withdrawing. I also like the layout and design of their website, easy to use and never have problems with any games.
Lee Docherty
02 November 2023
Comment from uk.trustpilot.com
I registered through a promotion page saying if I joined paddy power and deposited £10 I would get £30 free bets? I have now used £10 on 1 bet and £5 another yet I don’t seem to see my free bets. PLEASE!! NO ONE USE THIS SITE PADDY POWER. They made me out to be liar on the customer service chat. They even told me I signed up for a promotional deal that was a place £10 and get £10 back if you lose! I placed £10 and lost but nothing. They do this on purpose with a little bit of text saying if you use Apple Pay this can’t be a promotional deal! I’ve now closed my account and will speaking to trading standards. I’ve used many sporting betting sites and had my deals. I’ll let you make your own conclusions! TRUST ME STAY AWAY FROM PADDY POWER! There a scam
Stewart Thornton
17 November 2023
Comment from uk.trustpilot.com
Doesn’t even deserve a 1 star, great site if you want to look at your winnings BUT you try and withdraw them, Be warned. Customer Service is woeful.
Doesn’t even deserve a 1 star, great site if you want to look at your winnings BUT you try and withdraw them, Be warned. Customer Service is woeful.