Paddy Power PLAYER REVIEWS(2808)
Sky keung
24 September 2023
Comment from uk.trustpilot.com
Don't ask help from them, otherwise your account will be soon banned from free bets and promotions
Simon Dinning
24 September 2023
Comment from uk.trustpilot.com
I thought other popular sites were bad until I met PP, complete con, rtp is a joke, they just take, take and take. Please do not sign up to these crooks!!!
Rob Taylor
23 September 2023
Comment from uk.trustpilot.com
P POWER Are very quick and helpful in sorting any betting inquiries out and is a very friendly service
Simon Mackey
23 September 2023
Comment from uk.trustpilot.com
Been a customer of PP for many years and never had a problem that hasn't been swiftly sorted out fairly.Today was just the same. I cannot understand the negatives. Good offers, great after service and a swift and knowledgeable response team should anything go a little wrong.
noel
22 September 2023
Comment from uk.trustpilot.com
Thieving crooked bastrrds, Played blackjack, one 2 hands drew 1 ,lost over £100, such crooked cheating bloody cards, ivget 20, dealer gers 21 in 5 cards, I get 19, dealer gets bloody 20 in 4 cards, etc ,etc, slow dealing cards, obvious whats going on. Wouldn't get away with it in a casino. Lose 9 hands, win 1, then again the bloody same ,cheating bastrds.Stay away from playing this fixed game. Enough is enough.update 22sept.Against my better judgement, I played 46 hands ,drew 4 ,won 7, lost approx 35 ,lost 9 hands in a row, then 8 ,ridiculous, .now I needed to know it's fixed never play this fixed game again, let just confirmed what a crooked site this is ,games, slots even bingo are all the same, usual winners on bingo every bloody day.
Valhalla
22 September 2023
Comment from uk.trustpilot.com
I was absolutely flabbergasted to actually get a bonus after the 40 dead spins that is so usual on whatever slot you go on, dont worry though paddy never fear! It paid 5x i was so happy! How they are allowed to actually offer slots is a madness, if you get one win worth your stake in 20 spins youre doing well
Tony H
22 September 2023
Comment from uk.trustpilot.com
RubbishThey suspended my account pending investigation (fair enough) as my bank details got compromised in July to which Paddy Power (and Betfair) confirmed my bank details had been used by someone else on these two betting sites.Now it has all been resolved, and I have been refunded the fraudulent activity, they will not let me re-activate my account or make a new one. I received the usual copy and paste response on chat as below.-----------------------------------------I have checked your account and I'm afraid it has been closed as a business decision taken by our security team.Our security team can close accounts as a business decision at their discretion. Unfortunately, we would not have any further information regarding the reason for the closure.-----------------------------------------So I have been banned because my bank details got compromised. No explanation, nothing. Very unhelpful on online chat. It seems Paddy Power and Betfair (same company/group) only want criminals who compromise peoples bank detailsTotally unfair as I have done nothing wrong myself on Paddy Power and Betfair to justify being banned.
Bran
22 September 2023
Comment from uk.trustpilot.com
Guys there are great had an issue with something and within minutes was resolved and a little something for a free bet was added for the issue amazing and the response time was great!
Paul Collis
22 September 2023
Comment from uk.trustpilot.com
Intial response was very poor I was getting very frustrated with poor service 0/10 but then was transferred to Michelle different ball game polite efficient 10 out 10 thank you for your help Michelle keep up your good work your due a promotion.thankyou paul Collis
PMG
22 September 2023
Comment from uk.trustpilot.com
Hello, my name is Marcel. I go to paddy power in Canterbury (Kent) every day. Every time I play the machines and put money with the card, I lose. Every time I play with cash I lose. Any new person who enters the agency wins, as possible. New devices were brought to the game room, I'm the only person whose device was broken when I paid by card. Each game has a certain percentage that should give it out (92, 91, 90 88 etc.). Any amount of money you put into the device does not pay. The staff is very disgusting, they are unprofessional people. The location does not have a manager, you cannot contact anyone because they tell you that there is no manager, in addition to everything, what surprised me the most is the fact that people who work there do not have access to the safe to return money to you if you have won. There are people who in their work scheme, NOBODY AND NOTHING WIN because they don't have access to the safe. It's something phenomenal to go every day and lose, and I don't understand why no one notices to do checks. Effectively, the customer is stolen from the front. You can put thousands of pounds in a device because it doesn't give back even 1 percent as long as the staff doesn't have access to the safe.. I have proof and footage from several days... weeks... . It is gross fraud and covert theft. I do NOT recommend anyone to play with this company and especially in Canterbury.
MR PAUL SYMONS
21 September 2023
Comment from uk.trustpilot.com
Need to speak to someone as an offer hasn't been paid out to me. Literally the only way to get in touch with them is to message an agent, but every single time you try to do that you get the message "Sorry, none of our agents are available to answer your query right now, please try again later". Very, very poor customer service.
Karl Smallshaw
21 September 2023
Comment from uk.trustpilot.com
This site is enabled by UK Gambling Commission, they are cowboys with a rigged deal#!!If you bet all with AA or KK AK or even QK in any suit formation you are beaten everytime with a set of 2's 3's or 4's its relentless to say the least :( The algorithms her basically deal you a porr hand 90% of the time like J2 off or something equally as poor, then you get a good pair or suited connector and look to be in a good position .... but your beaten 100% of the time with a bad beat to say the least....I dont invest alot and play for fun, but your better off watching paint dry its about as exciting as it gets, the community is full of bots and if you play real poker then your doomed as this pays the loose bad beat donkeys plating bingo/lottoThis site replicas 3 or 4 other sites on of which has fair in its trading name which is as far from the truth as you can get.Regulators are to blame here and more of the negative comments should be directed to reulators and MP's who enable these daylight thiefs. Plated 30 hands whilst typing this and best hole hands has been Q4 off...what does that tell ya?ITS A JOKE HERE AND IT JUST GETS WORSE
Diane Farrimond
21 September 2023
Comment from uk.trustpilot.com
Excellent customer service sorted my account out ten out of ten thanks don't know who I was talking to but they were great
marina
21 September 2023
Comment from uk.trustpilot.com
Absolute crap save your money go else where. Biggest money takers of all time . Disgusting very greedy company . AVOID
noel
20 September 2023
Comment from uk.trustpilot.com
Crooked bastrds, Played slingi pucky pants, lost over £111.00 on one bloody effing feckibg game, ffs it's a 20p game, this is absolutely crooked. How can this happen. Time and time again, never again, I only lost this amount as I won on horses elsewhere. Crooks the lot of them.Keep your money in your pocket. I will.UODATE,20SEPT PLAYED BLOODY BLACKJACK,LOST NEARLY £35 ,DIDNT WIN A BLOODY HAND, OBVIOUSLY EFFING FIXED.ENOUGH IS ENOUGH. EFFING CROOKS THE LOT OF THEM.HOW DO THEY KEEP GET AWÀY WITH IT.!!!!@@@@@@.
JOHN C
20 September 2023
Comment from uk.trustpilot.com
Dont deserve 1 star had my account years went to log on and says password wrong i tried to reset but was told my mothers name was wrong? then asked to take a selfie holding my passport which i did two weeks ago told the to close account remove my debit card
Consumer
20 September 2023
Comment from uk.trustpilot.com
This Paddy P is a big *hit betting site I just made an account one day ago I won small amount and I wanted back the money I paid in and they had closed my account for no absolute reason.They sent this to me "Regarding the account access, upon review of your account, I can see your account has been closed down on the business ground by the security team, as a result, you will no longer be able to hold an account with Paddy Power or Betfair..." I do not recommend this betting site to anyone its bull*hit
Tom Barnett
20 September 2023
Comment from uk.trustpilot.com
Didn’t pay out on bet. Claiming result was in before bet placed !Bet prices change after you place bet and bet accepted. Always at lower price There are better online bookmakers to use
Mr Paul Roberts
20 September 2023
Comment from uk.trustpilot.com
Don’t bet with these Bookmakers.I deposited £300 to place a bet, only to be told I couldn’t place the bet… so immediately withdrew the money. Since then, 4 days have passed and my money still hasn’t been returned to me. The staff keep referring to thing like “security checks” it really seems like a dodgy company to me. They took my money immediately and yet there is this big delay with giving it me back!!!
Jason Rain
20 September 2023
Comment from uk.trustpilot.com
Paddy Power customer service agent was brilliant. I had an issue which was resolved in 10 minutes in my favour with a generous offer. Thanks Paddy. And keep up the great work.
Mary
19 September 2023
Comment from uk.trustpilot.com
Stay away from games,bingo and poker. Sports odds are always low. Cash out system makes no sense. And their adverts are sh*te. They are pretty good for random free sports bets but thats about it.
Michelle
19 September 2023
Comment from uk.trustpilot.com
Absoultely awful. Made an account and paid £10 for the 100 free spins. I never got the free spins. Messaged them asking why, they immediately canceled my whole account with no reason given. Didn't bother to refund me my £10 either. False advertising never again would I use such an unprotected app. They canceled my account, but I still have to email a different department to get my personal information deleted off their system. Joke.
Jade Coughlan
19 September 2023
Comment from uk.trustpilot.com
I have always gained and been gifted a lot of bonuses .. never had any technical issues and the safe are brilliant thank you paddy power
Nathan
18 September 2023
Comment from uk.trustpilot.com
I had a small issue with sorting an account suspension and checking on a modest payout but it was dealt with brilliantly and the person dealing with it was very polite and friendly. No complaints from me.
Ali Usman
17 September 2023
Comment from uk.trustpilot.com
The site is very fast best reward offers and they give me debit card so i can withdraw from cash mechines my winnings best chat setvice and helpful staff.i lost money but its my own decision to gamble.been using this more than 5 years now
Dandan Griffiths
16 September 2023
Comment from uk.trustpilot.com
Loved the customer service they have always been very helpful and good to me all the time with out fail I would highly recommend the service if you need help
Norman
16 September 2023
Comment from uk.trustpilot.com
Today Saturday 16/9/23 I tried to do a £1 reverse patent which if highly unlikely it came in would run over £87,000 and although Paddy Power actually states that you can only win £1,000.000 on any one bet their website would not allow me to put on a e/w £1 patent but only a £0.47p one I would still be happy if this came up but it just proves that they are not a genuine bookmaker at all in my opinion they are like the rest rubbish like taking your money but scared to have to pay out too much.
Lawrence
16 September 2023
Comment from uk.trustpilot.com
Refused to pay a £5 double that came in abd was paying £235.20. Apparently my bet was 3 seconds late. How was it allowed to be placed. If it lost I know for a fact I wouldn't have heard anything further as they would have kept stake. SCUM!
Ronkate Orourke
16 September 2023
Comment from uk.trustpilot.com
Had Got myself angry when PP didnt pay out bet but the team is sorting it out for me cheers PP much obliged Ronnie
re rob
16 September 2023
Comment from uk.trustpilot.com
Mugs only...that's the paddy power credo. Win one bet and you're on suspension.Moreover their favourite trick is letting you DEPOSIT money, which they immediately grab....and then freeze your account so you can't take back even your deposit. Then follows an endless stream of demands for paperwork...just to get your own money back.If these criminals really needed that paperwork, why didn't they ask for it BEFORE grabbing your deposit.Because they are THIEVES...that's why.I met a guy who know spends all his time going from paddy power shop to paddy power shop vandalising their equipment. That's how furious he is at them. I obviously condemn this behaviour.
Gajendra Raj Giri
16 September 2023
Comment from uk.trustpilot.com
Sometimes transaction problem after finished the gems.But the costumer service is quite good. because, at list they are trying to figure out the problem by replying messages same time.
TIMOTHY JOYCE
15 September 2023
Comment from uk.trustpilot.com
I have trouble finding an online account where I can pay in cash. Paddy power sent me a cash card where I can go into shop put cash on the card and play online. They was very helpful and friendly helping me with this. Great service. Thanks.
Dean scully
15 September 2023
Comment from uk.trustpilot.com
Live chat fast and efficient, my man daryl on paddypower live chat was quick too answer my questions. And straight too the point, I use paddy on a daily and never bad experience when I need too use live chat. Daryl 10/10
John John
14 September 2023
Comment from uk.trustpilot.com
Of all the amblimg sites Paddy Power has the best customer service via live chat. In play gaming is cood and the website is very clear. I use the website as the app is far to slot game heavy. Infact i cant even find horse racing on the app
noel
14 September 2023
Comment from uk.trustpilot.com
Absolutely crooked slots, Blackjack etc, don't matter what game I play, LOSE,LOSE,LOSE.BASTRDS, PLAYED FISHING FRENZY PRIZE LINES, LOST 60 .00, GOT 10 LINES,,FULL HOUSE. WIN £4.50P. YES THATS RIGHT, EFFING BLOODY FIXED, PLAYED EFFING SLINGO LUCKY PANTS ,LOST NEARLY £150, IN 5 EFING GAMES, AGAIN CHEATING BASTRDS CROOKS, FINALLY PLAYED BLACKJACK, PLAYED 12 HANDS WON 1 ,CLOSING ACCOUNT, CHEATING BASTRDS, SOMETHING HAS TO BE DONE ,GOING TO GAMBLJNG COMMISSION, SERIOUSLY RIGGED PAYOUTS, PLEASE DONT JOIN THIS CROOKED COMPANY. .
Nicholas Zammit
13 September 2023
Comment from uk.trustpilot.com
Amazing support and the most company that cares about the customers wellbeing and safety.
noel
12 September 2023
Comment from uk.trustpilot.com
Crooked thieving bastrds,Slots don't payout, Blackjack virtually no bloody winning hands, 2 wins, 18 hands, impossible ,not on paddypower, never ever happens in a proper casino, there would be bloody outrage, shows how fixed this is, yet again lost over £240,, such crooked payouts, lesson learned, closing account.Ps, customer service is absolutely sh*te, don't understand a simple question. Keep your money go elsewhere. Wish i did on Saturday instead of giving them another chanceBig bloody mistake, mugged for the last effing time.
Paul Newton
11 September 2023
Comment from uk.trustpilot.com
Resolved my issues quickly.....one in my favour and the other one wasn't though if I'd have read the T&C,s properly might have helped.....Doh!!! Otherwise enjoy the app......only sport betting though!!
Darren Robert Barley
11 September 2023
Comment from uk.trustpilot.com
This time Gamstop said my self-exclusion was for 5 years starting on the 31st August 2018 which ended on the 1st September 2023. According to paddypower I started my self exclusion on the 16th June 2916
noel
10 September 2023
Comment from uk.trustpilot.com
Crooked thieving bastrds, Played slingo lucky pants. Lost jver £160 in one effing game. 17x £8.61 plus other cash trying ti get 1 bloody number, absolutely bllcks, my fault, shoukd have stopped after £40but thought tge number must come in. ,never ever again, won £200 betting, lost most of it on thus 1 effing gane, won't make the mistake again, closing account, crooked thieving tossers, should be closed down. How the bloody he'll can the number not come in, no jokers or anything, such fixed crooked payouts, last review as nothing geta done on this crooked site stay away, yiy will lose GUARANTEED , worst site ever used I have been betting for over 50 years, hope they go bloody bust and fibed fir the obvious crooked payouts on slots,Blackjack etc.UPDATE, PLAYED BLACKJACK LOST ALMOST £40, NEVER WON A FECKIBG HAND ,AS I SAID BLOODY CROOKED ,CHEATING BASTRDS.
Igor Khominitch
10 September 2023
Comment from uk.trustpilot.com
This company is stealing money!They have blocked my account for no reason and are not paying the remaining balance without any explanation.
Kev
09 September 2023
Comment from uk.trustpilot.com
Faultless in their ability to resolve some tech issues that pop up rarely. Paddy Power rewards their loyal customers. 10/10 always. Been with them for years.
Joe bennett
09 September 2023
Comment from uk.trustpilot.com
Really fast and great customer service even virtual agent is is quick and preciseHighly recommend 👌
noel
08 September 2023
Comment from uk.trustpilot.com
STAY AWAY FROM THIS CROOKED EFFING SITE. I PLAYED SLUBGO LUCKY PANTS, WANTED 1 BLOODY NUMBER, DUSNT COME IN, STAKED OVER £95, FIR A BLOODY £40 FULL HOUSE, WHAT A FOOL I AM, THIS IS SUCH A CROOKED AND FIXED SITE, YOU CAN NEVER WIN , MY MISTAKE AS I FIRGOT TO PUT LOSS LIMIT TO £1, CL9SING ACCOUNT. THIEVING BASTRDS, ENOUGH IS ENOUGH. WHEN WILL THE BLOIDY GAMBLING COMMISSION LOOK AT THESE REVIEWS. I AM NOT MOANING BECAUSE I LOST THAT'S THE CHANCE I TAKE BUT WHEN I GET MUGGED TIME AND TIME AGAIN PLAYING IN THIS SITE ,TGERE IS SOMETHING SERIOUSLY WRONG HERE.YOU HAVE BEEN WARNED, STAY AWAY.
ᑭᖇOᑎᔕTᗩᖇ KILLUMINATI
07 September 2023
Comment from uk.trustpilot.com
If you wanted to, you could use PP and all their free promotions to make money - without actually putting forwards any of your own money, and win big. It's down to you and the choices you make. Don't be blaming PP for your bad choices. The customer services consist of a live chat, response time has always been fast and dealt with within 10min. Never had a problem with PP. I'm in profit constantly and increasing the profit monthly. Play smart.
noel
07 September 2023
Comment from uk.trustpilot.com
Crooked blackjack yet again. Played over 26 hands won 4 drew 3, lost £100.. never playing this bloody crooked fixed game or slots again, sticking to betting, losses on games being set to £1.Enough is enough, been taken for a mug for the last time.
noel
06 September 2023
Comment from uk.trustpilot.com
Crooked bloody slots.Played slingo lucky pants yet again.Should have known better. Lost over £140, will never happen again, sticking to betting in future. Hiw the effing he'll can you stake over £80 trying to get 1 bloody number and not come in. This shows its a bloody crooked game, over 700/1 odds still no good.
William Reid
06 September 2023
Comment from uk.trustpilot.com
KINGS CROSS LONDON PUT A BET ON.2 NUMBERS NOT ON VR RACE.I EXPECTED £2 BACK,I NEVER GOT DIFFERENT CASHIER SAID SHE SPREAD IT AMONG MY OTHER BETS.I WILL NOT GO INTO PP AGAIN.NO STARS IF I COULD.
Kate Wild
05 September 2023
Comment from uk.trustpilot.com
Whatever you do don't open an account with this bookmaker.They advertise that they will give you the best odds Guaranteed but when your horse wins at a bigger price they say you did not opt-in It's a way of underpaying you I see that the same thing happened to Ian Arnold who has also left a review on 28th August.They also lied to me when I rang up stating they would pay me out within an hour they never did.Ask yourself why don't they give you the best odds Guaranteed automatically. there can be only one reason which does not take much working out.
Luke
24 September 2023
Comment from uk.trustpilot.com
Don't waste your time with this bookmaker, there are better bookies out there. The free game they offer to lure you in is a joke, 90% of the time it's a loser and the 10% of the time you win its a 10p scratch card that you win nothing on, it literally just wastes your time. To get a free £10 bet each week you have to wager £50, other sites offer you £10 free bet for much less on a weekly basis. Don't bother with these there loyalty programme is rubbish, go lose your money elsewhere
Don’t waste your time with this bookmaker, there are better bookies out there. The free game they offer to lure you in is a joke, 90% of the time it’s a loser and the 10% of the time you win its a 10p scratch card that you win nothing on, it literally just wastes your time. To get a free £10 bet each week you have to wager £50, other sites offer you £10 free bet for much less on a weekly basis. Don’t bother with these there loyalty programme is rubbish, go lose your money elsewhere