Paddy Power PLAYER REVIEWS(2811)
mark allen
11 August 2023
Comment from uk.trustpilot.com
It's the best site I have ever played on I won 10.000 grand about 4 months ago was meant to put it towards our mortgage but it went on bill's an a holiday I have never had a holiday with my kids I've got 3 kids 4/5/9 and because of Paddy power I have had my first holiday with them I'd like to thank Paddy power for making it happen for me thank u so much fingers crossed in the future it happens again
Peter Holmes
10 August 2023
Comment from uk.trustpilot.com
Just a shocking company under the new owners. Such a shame, their customer service when they started out was so good and you were able to phone and speak to real people who were very helpful. Now, when you get past the web bot you get an online agent who will keep you waiting for an eternity and who seem to set out to be disingenuous and constantly ask you to wait for 10 minutes while they check something and will often after an hour or so of you waiting, drop off line so you have to start the process again or walk away in frustration. Paddy Power underpaid me on a bet. They seem to do this regularly looking at the reviews here. I will cancel my account with them which I have held for years but not before I have reported them to the Gambling Commission as Paddy Power really should not be allowed to treat people as they do. Avoid them like the plague!
Eddie House
10 August 2023
Comment from uk.trustpilot.com
As soon as I deposited money to bet, my account was locked. I uploaded all the verification asked for and was ignored. Contacted customer service who refused my request to be transferred to a supervisor or manager and then closed my account completely despite me resending all documentation- they also kept asking for selfies and “further proof”, none of these methods listed on their webpage. I’ve had to go through the gambling commission to recover my funds
noel
09 August 2023
Comment from uk.trustpilot.com
Crooked thieving bastrds Played slingo lucky pants, staked over £120 on 1 fing game, still didnt get needed the 1 number I needed fir £40.00. This us an effing 20p ffing game. Can not believe how bloody stupid I have been, got SUCKED in big time .staked over £8 + x13 bloody times then I stopped, should have stopped a lot earlier, such crooked bastrds, never again will I do this, loss limit being put to bloody zero , lesson learned, wnkerz the lot of them. ENOUGH IS ENOUGH.
Charlie
09 August 2023
Comment from uk.trustpilot.com
This site has took hundreds and hundreds and not paid a single bonus!!! Absolute disgusting This is not fair game play. Lets be honest you dont play by the rules. Only take a quick search of your name to see you have just been massivly fined!! Shows how much of a scamming corrupt unfair game play you are!! Disgusting Greedy conning thiefs!! Wont be long before your shut down! Being the scammers you are. Not the first time you have been fined either. Shows you dont follow gambling commision rules!! Wont be long.. tick tok.
Adrian Kear
08 August 2023
Comment from uk.trustpilot.com
Great chit-chat with Clarkey and Joe-Banter and Serious stuff-Did not interfere with customers having to wait.Really made an effort Re:my team Brighton And Hove Albion and the Horses.Most impressed.Shame one is an Arsenal fan,the other Man.Utd-Hey-Ho-No accounting for taste.Norwich Branch.
ken love
06 August 2023
Comment from uk.trustpilot.com
NO STARS AT ALL!!! DISGUSTING GAMBLING WEBSITE How this website is so called legal is beyond me. Honest review and worst odds, payouts and keeps kicking you out when you start to get on a roll. This is a 'gambling website' that offers horrendous payouts and the slots are clearly set at the worst payout routine ever. AVOID AND SAVE YOUR CASH, ir at least lose it somewhere else that does not 'feel' so fixed.
matt
06 August 2023
Comment from uk.trustpilot.com
The company uses rigged roulette to scam innocent people out of their hard earned money.
noel
06 August 2023
Comment from uk.trustpilot.com
Crooked bloody blackjack.Won 1 game lost £130, should be shut down, obviously fixed.not complaining because I lost that's the chance I take but I feel as if I just been mugged playing this crooked game.Never play this again, payouts on slots the bloody same.Avoid avoid Avoid.
matt
05 August 2023
Comment from uk.trustpilot.com
Rigged roulette. 20 spins without a red as soon as I started betting red. Millions to 1. Fraudsters!
Chris Cooper
05 August 2023
Comment from uk.trustpilot.com
There close my account and stop my withdrawal and tell me I will not get my refund there scamming people out of money this is against the low
John
05 August 2023
Comment from uk.trustpilot.com
they don't validate email addresses, so anyone can sign up under your name so you get spammed
Billy
04 August 2023
Comment from uk.trustpilot.com
New look version absolutely unusable on a pc. Horrible to navigate, too big and far too fussy, plus trying to find stuff still no better. Have to say have enjoyed being a member previously, but it's now time to find a more easy on the eye and user friendly web site.
Dominique Majer
04 August 2023
Comment from uk.trustpilot.com
Made a withdrawal it’s been 7 days still no money it was instant transaction so I asked them to help me they said matter would be resolved by 3 August but still no money
Ivan Petrov
04 August 2023
Comment from uk.trustpilot.com
Absolute dissatisfaction this site, avoid at all costs. I have over £30k losses over the last 6 months. At the beginning was amazing. I hit few decent jackpots but ever since I was contacted from paddy power and I was placed on a monthly limit they just drain and drain until I'm no longer able to deposit.. if this isn't rigged then what is?? I enjoy playing only one slot ( cops and robbers big money ) now I'm closing my account and I'm not gonna bother with them no more. They got "concerned" about me when I hit big and did something to my account I can see, the slot got very sluggish!! and sometimes even just shuts down. Stay away from this scammers. The only good thing about them is they pay very fast.Save yourself a headache and go play in a real casino if that's your thing. Just now I "played" £500 for about 10 minutes 🤣 10 bloody minutes -380 then finally a bonus guess how much return? £26.30 on a £5 bet . 26 bloody pounds on a £5 bet lol
Conna Banks
04 August 2023
Comment from uk.trustpilot.com
The website is rigged to lose its a scam stay well away it will take 3000 before you get a win of 100 needs closing down self excluded for life scam like these jokers take the fun out of ga,bling to line their own pockets never again same as foxy bingo robbing bastads
Theresa Smith
03 August 2023
Comment from uk.trustpilot.com
I've played with this website for years...yes sometimes the app does say nooooo....it's raining in Ireland but reset it n login.....!I LOVE IT WHEN I WIN SUMMAT....!Obviously don't when I don't...!Instant bank payouts are fantastic..literally..!Immediately....No waiting...No issues whatsoever from my usage!
David Coxson
03 August 2023
Comment from uk.trustpilot.com
Recently I have noticed no bonus on any games. No free spins ever . Low pay outs terrible games for fun or win 🏆 . That's me done with PP. . I had a few months of good times with horse racing and always recieved massage about withdrawn money. That's my business. What I do with my winnings PP don't want winners just losers. Well am off good bye and hopefully lots of badluck coming your way
Ciaran Gallagher
02 August 2023
Comment from uk.trustpilot.com
I have spent years reporting bugs in the app that prevent users from seeing their balance on-screen due to close button occlusion. They wasted my time multiple times promising me it would be fixed. Bug is still there today from the moment I first used the app years ago. The lies from customer service is not on. The refusal to fix a basic and fundamental issue is not on.
Honest reviewer
02 August 2023
Comment from uk.trustpilot.com
Self excluded from betfair &sky betting yet paddy power have allowed me to continue playing weekly with no issues.. i didnt even realise betfair & sky are all the same company 'flutter entertainment 'so since i have realised this i have been contacting paddy power for the past couple of days via live chat to just be put through to safer gambling team where I'm told no one is available and then im cut off. Today I contacted flutter entertainment instead. Still awaiting a reply. How can this happen. & what can be done about this? I closed my account last week myself i was asked why I was closing the account and if I wanted just a regular closure? Flutter entertainment ur in the wrong. All my details are the same on each account how did no one know? I only closed the account because it was genuinely shocking and now I've realised I Neen playing on a site I self excluded from a good while back. I think the company should of known surely! Ps I excluded from said accounts purely because I'd given them a good run to find out if the sites wer any good.. I self excluded from these sites as id by this time realised they wer absolutely no good whatsoever and that it was most definitely safe to say I was getting nothing back.. that was the reason for my self exclusion.. that was certain I'd never have any interest in returning again I closed the. But I kept paddy power even though it was as bad I'd probably been on this one for the longest.. but I did not realise that it was the very company I'd self excluded on sky betting long back then was still on my betfair amd self excluded that one too as it was shocking .. but was still on paddy power weekly until giving up on that one last week amd closing my account. I just can't believe they have been taking money weekly after closing down accounts of theirs in the past. Flutter entertainment i thought u supported safer gambling?
Luke Sandor
02 August 2023
Comment from uk.trustpilot.com
Some good advice here they really bad, Don't waste your time and money here, can see there slots are rigged lost £70 in a hour, robbed me blind, I was playing eye of horus, and no scatter wins just hitting 2 every time in different reels, was so fixed to take the money and could blatantly see that, it would not payout a little win even after taking half my funds, they so bad itl be the last time I deposit anything into there gaming slotsFIX UP PADDY POWER
Stephen Hodgson
01 August 2023
Comment from uk.trustpilot.com
Terrible bookmakers, customer care don’t exist speaking with bots kinda annoys the hell out of me ! Awaiting payment return into account is wring when they take instant payment yet take an age to return funds,, app use outdated as when adding funds when betting a in play game takes time show balance making you believe deposit failed - instead have refresh pages 1or2 times show balance update - instead wasting money with adverts try updating the site which is punter friendly instead using bots - art speaking with real people these days almost non existent especially bookmakers
ken love
31 July 2023
Comment from uk.trustpilot.com
Rip off. Absolutely disgusting gaming website. Do not waste your money on this site, WILL NOT PAY OUT. Probably the worst of the lot and that is saying somethingI would not even give it 1 star, but you cannot post a review otherwise.
PHILIP
29 July 2023
Comment from uk.trustpilot.com
Bet £50 on Scotland to beat Italy in rugby match today@ 5/4. I should have received £90 (£50 stake + £40 winnings), but no. Although Scotland won 25:13, Paddy Power insisted they had placed a 13 point handicap on Scotland. What!!! The teams were evenly matched from the start and who would ever place a bet on Scotland to win with such a handicap and at such low odds? Paddy Power's reply: Scotland only won by 12 points, so Italy won 13:12! Their handicap" terms are obfuscated, to put it mildly. Is it any wonder that Paddy Power has such a very low Trust Pilot Rating!
Cezar Andronic
29 July 2023
Comment from uk.trustpilot.com
After I've highlighted the unfairness of paddy power, customers service sent me a msg that I have my account blocked/suspendedThis just proves how the site operates when it's being challenged regarding Rtp and fairness.Thanks a lot Paddy for proving an 'excellent customer service' we will take your money and block you :)
Steven Riley
28 July 2023
Comment from uk.trustpilot.com
Unless you use online gambling sites this may sound confusing. But if you do listen up. I placed a bet builder on a football match (England v Denmark to be precise). A few minutes later I placed a win bet on a greyhound. The dog won but the bet was not settled. When I checked my open bet it showed that I had placed a bet builder x 2 lol, how on earth can a single bet to win be classed as a bet builder along side a four leg football bet builder! I spent one hour on chat trying to explain to an agent but to no avail. Sometimes we just get turned over even though we are correct
Richárd Tóth
28 July 2023
Comment from uk.trustpilot.com
Many times played on this casino never able to win ... Other casinos at least give you sometimes some winnings not only taking your money All The Time,... Paddy Power is really the worst casino so far by my experience..
Lauraann
28 July 2023
Comment from uk.trustpilot.com
These let me gamble thousands of pounds even though the said I had a banned account in the same name and address,why was this allowed to happen? I was depositing over £100 at a time and checks were done till now hmmm not good I’m taking this further
Billy Speakman
25 July 2023
Comment from uk.trustpilot.com
I placed a bet on virtual racing 9/2 fav. It won the race, and straight after the screen behind the counter said, result pending, it took 48 hours to get a reaction from the staff, and I was told the horse that I had backed came last. I had stood in front of the screen and watched the race and it came on the screen the result. 1st number 6 , 9/2 fav. yet I never got a penny back for my 40 quid e/w bet. There must have been other people backed in this race that had the same problem. This paddy power bookmakers cheating people out of there good earned money.
noel
25 July 2023
Comment from uk.trustpilot.com
Biggest cons going. Slots, bingo all bloody fixed especially the Slingo Slots, rtp should be bloody zero.even when playing small stakes you still lose, Over 20 goes trying to get 2 numbers ,then 1 number and surprise surprise game crashes, absolutely diabolical. stay away.
Lauraann
24 July 2023
Comment from uk.trustpilot.com
Hi so these people let me spend thousands before excluding my account and saying I had one previously years and years ago, surley your ment to do checks before letting someone spend that kind of money ? Also I have servere mental health ,and no one even checked my I'd
Emily
23 July 2023
Comment from uk.trustpilot.com
Absolutely ridiculous site washer whats stipulated never give your bonuses and when question they say you haven't put money on and that you have to upload your card again and put more money on even the you followed the instructions to the latter. Scam stay away
Sean
23 July 2023
Comment from uk.trustpilot.com
I won just under 40 quid a rather small amount and the second I won they questioned my identity and affordability, avoid at all costs poor quality online assistance I was speaking to someone called Duane I genuinely think he was undertrained or of limited ability he was no help to tbh
cyrus sait
23 July 2023
Comment from uk.trustpilot.com
Not possible to lose so quickly on roulette definitely a fix no doubt
Chris Leighton
23 July 2023
Comment from uk.trustpilot.com
Unscrupulous. Dishonest. Underhand. Used PP for years, had the odd issue, but this time it just takes the biscuit. EW bet turned to a Win bet due to a late NR, but no communication from PP so I was none the wiser having placed my bet well in advance. My horse came 2nd (so was placed) but due to late rule 4 change I lost my bet (even though it was an EW bet). Zero communication from PP, and all the chat agent quotes is the T&C’s. Shocking customer service. Not surprised they make so much money, probably mostly from raking it in through late NR changes and PP not giving you the option to take your stake back or amend your bet. As a result, I’ve withdrawn my balance and will never us PP again.
Charlie
22 July 2023
Comment from uk.trustpilot.com
This has got to be the biggest unfair gameplay site out there. Are you clawing back the thousands you have had to pay in fines because you dont stick to rules?? Absolute jokers. Please google paddypower fine it was 2 months ago you got fined. Its a shocking site. Constant take hundreds with 0 bonus. When you get 2 bonus symbols and need a 3rd you can clearly see in the spin its spinning but then all of a sudden its vanished above the previos symbol it was above?? Sorry scamming thieving corrupt site. AVOID
Nicky Nelson
22 July 2023
Comment from uk.trustpilot.com
Do not join this betting site... It lags on everything... The whole site is messed up... Gaming is pointelss as it rigged
noel
21 July 2023
Comment from uk.trustpilot.com
Thieving crooked bastrds, yet again I played effing blackjack, played about 32 hands won 3 drew 4,so crooked now ,obviously bloody fixed, should be closed down, how do they get away with this blatant cheating, glad I reduced losses, I don't mind mind losing, but this feels like being mugged every bloody time I lplay, bingo, games, slots, it doesn't matter its so crooked. AVOID AVOID AVOID PLAYING SLINGO LUCKY PANTS ALSOSTAY AWAY. .
MDM
21 July 2023
Comment from uk.trustpilot.com
Listen to me take your custom somewhere else these lot are broke and will break you for money.
Chris
21 July 2023
Comment from uk.trustpilot.com
Do not trust this site.Especially the bingoIt's fixed and they dont care who knows. 1200 people daily play and the same names pop up every single day. Dont mention it cause they will block your chat and the hosts then allow other members to bully them. I've witnessed them do it to a lady that only asked how many tickets everyone gets. Trust me if they can manipulate bingo numbers they can manipulate slots and every other thing..
Antony Wright
20 July 2023
Comment from uk.trustpilot.com
The worst customer service or support of any company or organisation that I have ever used. They avoid any human contact by not having a phone number and force customers to resolve problems with a useless chat bot. Paddy Power is more like a criminal gang posing as a legitimate and legal business. All they care about is taking your money.
Jonathan Lynn
20 July 2023
Comment from uk.trustpilot.com
Don't understand all the complaints. Iv been using them for a long time and have won over 1000s and always pays out..loads of gaming choices.. I love it!! Had a issue withdrawing my large win as I had a new card and as the last 1 deposited the most it has to go there as it was more than I deposited on my new card. Got onto live chat and uploaded a bank statement showing deposits of my old card and they deleted it. Money has now been with drawn to new card. 5star all the way!!
Ben
20 July 2023
Comment from uk.trustpilot.com
So tried to simply change a detail in my name (which Bet365 did in minutes) - then went through an horrific 'help' experience that the two ronnies would be proud of. Ajay didn't have a clue, had no grasp of the english language, constantly asked the same questions after being given the answer the first time and so after an hour of smashing my head against a brick wall simply closed the account. Bet365 will now get all my business.
Sue
19 July 2023
Comment from uk.trustpilot.com
Awful verification means they allow people signing up to use other's e-mail addresses. It would be easy to ask for verification by an e-mail link, but no... they just don't care.
Cheryl
19 July 2023
Comment from uk.trustpilot.com
Train their Chat Moderators on how to recognise and deal with inappropriate chat room jokes! Today after a week of opening an account with Paddy Power Bingo online, I had to close the account! The free bingo chat room was full of awful jokes based on sexual orientations, and disabilities! To which the chat moderators all based in Bulgaria laughed along with!The customer support were no support at all, either on twitter nor through the site help live chat! Discrimnation has no place in a public chat room! Disgusting site!
Beth Bannon
17 July 2023
Comment from uk.trustpilot.com
The quality of the customer service chats is terrible, the waiting time in between responses is unbelievably long and no one helps you resolve your query.
Eddie T J Naylor
17 July 2023
Comment from uk.trustpilot.com
wonder wheel is fixed and rubbish constantly a loss its not like you are gaining anything as the spins produce nothing anyway have it be wonder wheel or 25 free spins for 50 spent on a monday.
DYER
16 July 2023
Comment from uk.trustpilot.com
Con merchantsWon 2 bets and they wouldn't pay my winnings even after giving betting idsWill cancel my account
noel
15 July 2023
Comment from uk.trustpilot.com
Still crooked thieving rigging blackjack. Yet again against my better judgement I decided to play again, same old result, I get 20 dealer gets 21 in 6 effing cards, time and time again I just reduced my loss to £1 ,that way I won't play, am sick and tired of giving these badtrds money, may as well give to charity as its a better cause.Won't be doibg no more reviews as no one takes any notice, which shows they don't give a damn!!!!
William Reid
12 August 2023
Comment from uk.trustpilot.com
THIS IS A FOLOW UP PP KINGS CROSS LONDON WC1.I WAS TOLD I PUT A BET ON LATE ON VR.SO I EXPECTED MY MONEY BACK NO REFUND.I LOOKED FOR BETTING RULES IN PP. I SEE NONE.NO PROPER SETTLERS.I SAY THEY ARE JUST SUPERMARKET CASHIERS.I ALSO HAD SINGLE BETSSHE THOUGHT THEY WERE ACCS.I HAD TO TELL HER THEY WERE SINGLE BETS.I TELL YOU ALLPHOTO COPY YOUR BETS AT A POST OFFICE.THEY MIGHT EVEN DENY YOU PUT A BET ON.I HAVE BEEN BETTING OVER 50 YEARS.I ADD ONLY ONE PERSON IN PP SETTLING BETS VERY EARLY AM.I WILL NOW GO AND TRY BET FRED AFTER 9AM.I WAS IN EARLY AT PP.
THIS IS A FOLOW UP PP KINGS CROSS LONDON WC1.I WAS TOLD I PUT A BET ON LATE ON VR.SO I EXPECTED MY MONEY BACK NO REFUND.I LOOKED FOR BETTING RULES IN PP. I SEE NONE.NO PROPER SETTLERS.I SAY THEY ARE JUST SUPERMARKET CASHIERS.I ALSO HAD SINGLE BETSSHE THOUGHT THEY WERE ACCS.I HAD TO TELL HER THEY WERE SINGLE BETS.I TELL YOU ALLPHOTO COPY YOUR BETS AT A POST OFFICE.THEY MIGHT EVEN DENY YOU PUT A BET ON.I HAVE BEEN BETTING OVER 50 YEARS.I ADD ONLY ONE PERSON IN PP SETTLING BETS VERY EARLY AM.I WILL NOW GO AND TRY BET FRED AFTER 9AM.I WAS IN EARLY AT PP.