Paddy Power PLAYER REVIEWS(2804)
Peter Syddall
14 September 2024
Comment from uk.trustpilot.com
Love Paddy Power. By far the best user experience but most importantly the customer services is outstanding. Issue resolved today in minutes through chat. Thank you.
Dave Duvall
14 September 2024
Comment from uk.trustpilot.com
It’s never going to be easy when dealing with money and I respect you all for that. You have a tough job and handle it well, keep up the impossible 🫶🏼
Shaun D
14 September 2024
Comment from uk.trustpilot.com
By far best gambling app on the market.Regular free bets good promotions 10/10.
Andrew Corrigan
13 September 2024
Comment from uk.trustpilot.com
Really helpful customer service and sorted my issue out quickly
ian pierson
13 September 2024
Comment from uk.trustpilot.com
Ridiculous implementation of recent government gambling measures. They offer bonuses but if you actually play the wagering requirements they hit you for playing too much !!! You have to spend an hour answering embarrassing questions on their chat and they put restrictions on your account. Don't whatever you do have a one night binge because they are actually sitting there watching you play. I lost £100 playing slingo last night and when i went to deposit more I got a message saying they take safer gambling seriously and they had reduced my monthly limit from £500 to £150 (The exact amount i had already used, INCLUDING the £100 I lost), so i could not deposit any more! Closed my account. Plenty more fish in the sea, although gambling will soon be banned altogether. The creeping signs are there, slowly tightening until it will be the reserve of the rich only.
Steve Dickinson
13 September 2024
Comment from uk.trustpilot.com
I had been a loyal and regular Paddy Power customer for over 10 years. However, I just received an email informing me that the trading department had reviewed my account and I would no longer be eligible for any promotions. I checked my account and over the last 12 months I have won a small amount, so I can only assume PP don’t like anyone to actually win. I have therefore informed PP I have also reviewed my account and requested them to close it ASAP. I will also let everyone else I know who uses PP that they have no respect for customers and are only interested in you if you lose.
Duncan
13 September 2024
Comment from uk.trustpilot.com
Worst betting company, I have used so far. When I lost bets in the past, I wasn't restricted but now that I have had a few wins. I am restricted and not allowed to bet the stake I desire.
Petr Husar
12 September 2024
Comment from uk.trustpilot.com
I must say its crap because I gets registered toped up 20 won over £500and what they did? First thing after log in message about having a chat and that..since then its not paying or don't see any offers it seem to be fixed also the daily free spin wheel never offered me a spin or something because my friend always win on this and they never offered me some so thats why its fixed system on my account
noel
11 September 2024
Comment from uk.trustpilot.com
This is the worst site ever. You can not win, whether it's slots, Blackjack etc.Paddypower should be investigated regarding the RTP.False advertising, rigging reels, slowxdealing on blackjack, the list goes on and on.Ignore 5 star reviews, they have nothing to do with gaming, it's for customer service, and you are encouraged to give a 5 star review.Terrible crooked company. STAY AWAY, YOU WILL NOT WIN FACT!!!!
Bernie
11 September 2024
Comment from uk.trustpilot.com
Always find the chat room staff so friendly and helpful, know matter how big or small the problem is they always fix it ,the paddy power app is so easy to use ,
benet martini
11 September 2024
Comment from uk.trustpilot.com
Once I was there and I dropped a credit ticket while I was going to the toilet. Someone else used it and took my money. While I reported the matter in the seconds untrained staff didn’t know how to block the ticket into the system. The fraudster right in the front of the staff noise did place a bet. I complaint to the manager and the area manager but nothing was refunded to me. Bear in mind I was the one to blame. I asked politely why your member of staff did not block the ticket? One female member of staff told me that if I reported the matter to the police with their reference number I should be able to get my money back. This is Paddy Power in Camberwell. Did indirectly take my money!! It’s not a good experience and not customer care at all. The worse shop and I’ve never been since. DON’T GO THERE…..
Con McCormack
11 September 2024
Comment from uk.trustpilot.com
Empathy.Kindness. Took my worry away Would recommend
Dan Robinson
11 September 2024
Comment from uk.trustpilot.com
Disgusting complaint about faiyaz. Sits behind a computer requesting a selfie of me holding my photo ID and won’t provide a surname to make a complaint without it. Locked out of my account saying my father’s name is incorrect and this is the only way of opening it? Really, why would I send personal details and pictures of myself to someone sat behind a computer when there are other ways to confirm my details. Think the papers need to hear about this story.
Michael Oaten
10 September 2024
Comment from uk.trustpilot.com
Paddy power are just like the rest. My cashout froze tonight. I contacted them and was told bets are about the final outcome. And they reserve the right to freeze cashouts in the interest of the company. I wish I had screenshot their response as this needs to be reported to the gambling commission. Be aware and avoid
Derick Trotter
10 September 2024
Comment from uk.trustpilot.com
This company is a joke I had 2 teams in a 11 fold acca both these teams was winning 20 and 30 it got abandoned on the 87min they then voided my bet disgusting I asked them to honour there bet as only 3min left in play denied don’t get scammed
Darren Fitzgibbon
10 September 2024
Comment from uk.trustpilot.com
It was great to interact with a real person 'Ashley'.As I was getting nowhere with the auto bot ,I wish there was more Ashley's in the world it might run a bit smoother.
David Coxson
10 September 2024
Comment from uk.trustpilot.com
Was playing 9 pots megways after a bit of spinning I eventually got bonus gold in letters I was expecting big win with 10 mega spins . It was . £4.80 p YES 4 pounds 80p that's taking the pish
Colin Rafferty
09 September 2024
Comment from uk.trustpilot.com
Trying to get paid from PaddyPower Bookmakers Presenting a winning docket over the counter they kept me waiting took my picture then said I didn’t put the bet on thus not paying me out they never had a problem taking my money
Lee
09 September 2024
Comment from uk.trustpilot.com
After over 7 years as a regular customer they've decided to remove me eligibility for any promotions or money back specials. Apparently they don't have to give a reasonI'll take my money elsewhere
Sean Lee
09 September 2024
Comment from uk.trustpilot.com
Absolute scammers I can't even be bothered to type what I want to but what a bunch of rip off I honestly wish you could give 0 star
Riotvr
08 September 2024
Comment from uk.trustpilot.com
I play casino sites all the time and win,this is the absolute worst site for casino,scaming, you'll never win
Chris Hammond
08 September 2024
Comment from uk.trustpilot.com
Would leave zero stars if possible!!!Shocking ripoff company!! Placed a bet on Thursday afternoon on Buick to win two or more races at Haydock and Ryan Moore to win two or more races at Salisbury. Salisbury was abandoned without a race being held but they still settled the bet in their favour as I was told buick didn't win two races at haydock! Bet should have been void as soon as the Salisbury race meeting was cancelled. Had an "online chat" with one of their customer service morons, wazeer, and it took him half an hour to come to this decision!!!I have shut my account and gone to sky bet and advise you all to do the same.
Kelly louise
08 September 2024
Comment from uk.trustpilot.com
Shocking site. Every deposit 0 wins!!! Talk about unfair gameplay. Scamming people
noel
07 September 2024
Comment from uk.trustpilot.com
ABSOLUTELY CROOKED CHEATING BASTRDS..Played skingo pirates, staked almost £30, trying to get 1 effing number, didn't get it so gave up, won £1.45, this is a bloody 10p game.why are they getting away with rigging tge bloody reels time and time again. I don't mind losing but on here you don't get a bloody fair run 4 your money, enough is enough, no more losses on this crooked site, no point complaining because it says all Slingo games not regulated, that's why they can alter payouts to virtually nil. STAY CLEAR, YOU WILL NOT WIN EVER FACT!!!.Read reviews ,ignore 5 star reviews, they have nothing to do with gaming, Crooked bastrds.
Ash
07 September 2024
Comment from uk.trustpilot.com
Call this an online casino? Never heard so much rubbish. You’ll never win on this site. Mark my words! If you’re reading this Review and still decide to deposit then fool on you! You think oh 3.4 rating out of 5 ain’t bad. Check the reviews. Litterally all about customer service. Never about their actual site, Waste of time
Paul
07 September 2024
Comment from uk.trustpilot.com
Do not use this company, they change ur bets at the last second to make sure u don’t win, I win a Acca with 6 teams they all won but they changed it to a loss at the last min, pls never use this site
Biatrice
07 September 2024
Comment from uk.trustpilot.com
This is the most controlled game that I saw!!! Play for 2 houres on 1-2-3-4£ bet just to give me my money back twice amd after eat it again!!! In 2 houres I barely take any bonuses, which of course will not pay. JackpotKing barely open once! The gane will block most of the time, and you can see is moving as is controlled. Avoid totally!!! It used to be a good site, now only ripping off customers nothing else!
Conor
06 September 2024
Comment from uk.trustpilot.com
Zero stars!! Online slots completely rigged, do not know how they get away with it with the gaming commission. S**t bonus and little to none RTP. AVOID paddy power, thieving cu*t*!!
Shekhar Thapa
05 September 2024
Comment from uk.trustpilot.com
Best betting app, easy to navigate. Instant withdrawl. Good Costumer Service. Dealt with Patrick on chat, easily solved my issues.
Lorraine Coates
03 September 2024
Comment from uk.trustpilot.com
Had to give doc's over very helpful person called Harshitha was very patience with me til we sorted all out Thank-you very much :)
Biatrice
03 September 2024
Comment from uk.trustpilot.com
No payout st all!!! Just take take take!!! They eventually put you a limit on the account, don’t pay, eat all your money and wait again for the limit to pass after one month.After same s***t. Rtp is a big joke, I am down thousands in few months👎🏼👎🏼👎🏼you should avoid PP!
Cat Hughes
03 September 2024
Comment from uk.trustpilot.com
Great company and great offers whilst also hot on safeguarding their customers
Allan Keston
02 September 2024
Comment from uk.trustpilot.com
This Company have actually stolen £80 from me. I have irrefutable evidence is is 100% genuine claim. They are thieving vermin. After the incident last week, they agreed after 2 hours to send it to the game software manufacturers and told me to wait for an update. I out all these facts on a plate stage by stage. This is a Complete no brainer. Still today I have heard nothing. This would tske 5 minutes for a competent person to work out however their staff are lazy slobs who just want to go home. PP your licence should be immediately revoked.As I said thus is absolutely clear theft what they have done
Alessandro Falcini
02 September 2024
Comment from uk.trustpilot.com
My experience was really pleasant and Kayla really helped me trough the issue.Thank you very much🙏
noel
02 September 2024
Comment from uk.trustpilot.com
Stay away from this crooked cheating site..it is without a doubt, fixed, cheating bastrds, you can not win FACT!!!!.Read reviews people,ignore 5 star reviews, nothing to do with gaming or betting.AVOID AVOID AVOID
Ian Michael Kingy
31 August 2024
Comment from uk.trustpilot.com
I had a issue with my account the resolved it in a quick manor I love paddy power quick pay outs easy to resolve any disputes will never go on to any other site again
Shaun
30 August 2024
Comment from uk.trustpilot.com
Paddy Power is just so easy to use, I live the simplicity of the app. You get free bets which is great at the weekends and your social media is top class, has me in stitches. Very helpful when speaking to an agent solved my issue straight away
D H
30 August 2024
Comment from uk.trustpilot.com
Management.....more like key holders....they don't know what they're doing....can't work out simple mathematics and are ignorant to the core "assertive"....nah love.....just plain rude......don't trust anything they tell u......or do for you....if it feels like they're doing you a favour.... It's just vaseline.....just be prepared to get bent over.......go do something you might be good at......I hear poundland are hiring.....I'm not surprised people smash you shops up....can't even hire trustworthy staff.........I've just chekced the salary of a paddy powers manager...£13.15...... peanuts......and monkeys come to mind .....funny thing about monkeys.....you leave them with a typewriter long enough ....eventually they type a word.....and dont get excited by the Term "monkey" 🐵 bunch of woke bell ends.I read their rules....what a crock, most of the rules have been put in place to limit staff theft and avoid return stakes etc....it's states that once the bet has been accepted it is a binding contract between paddy power and the customer........therefore any attempts at cashing clients bets is treated as fraud which is good for the customer but not for the sneaky staff when they get caught....also those proven to have claimed others slips through star cheques etc and lost slips forms are treated as fraudsters......so dont cash that bet for your cashier mate
Jamie
30 August 2024
Comment from uk.trustpilot.com
If I could leave 0 stars I would!!! Paddy power has suspended my account with no reason why! They have ask me to upload documents, ID, address and bank! I did all that straight away and now it’s 13 days down the line and still no update! I have spoken to 19 agents and 4 supervisors and all they have to say is we will be in contact shortly! It’s an absolute joke! No empathy for customers who spend thousands monthly with them! If I have uploaded documents why can’t you review it!!!! Last time this happened it was reviewed within 2 hours! Not 13 days!!! I had free bets from my paddy power rewards from the first week which now has expired also!!!!! And I want them aswell!!!!
noel
29 August 2024
Comment from uk.trustpilot.com
This is the most corrupt cheating online site EVER.I agree with the previous review.It doesn't matter uf you play, Blackjack,YOU will NOT win FACT. IE.played 16 hands win 2 ,lost 12 hands in a row, this is not a one off, happens virtually every time I play, so stopped playing this crooked game.Slingo lucky pants is soo rigged its beyond a bloody joke. Played again today, needed 3 numbers for full house, staked following, £1.98 x7, then need 2 number, £3.34 x2 ,then 1 number required, £8.18 x9 staked, number didnt come in and gave up as loss limit kicked in. Lost over £97 in one bloody game. This is a 20p game.unable to complain because surprise surprise all slingo games are not now regulated .which means in effect rtp is ZERO.I HAVS REPORTED THIS TO GAMBLING COMMISSION BUT NOT HEARD ANYTHING, SURPRISE SURPRISE. STAY AWAY FROM THIS CROOKED EFFING BLOODY CHEATING SITE, THEY ARE RIGGING REELS, CHEATING AT BLACKJACK, WHY WOULD YOU WANT TO OPEN AN ACCOUNT!!!!.YOU WILL LOSE FACT100%.CLOSING ACCOUNT. BASTRDS.
Harrison Tompkins
29 August 2024
Comment from uk.trustpilot.com
Bet Builders are totally unfair as the prices are based on your selection playing the whole 90 minutes. So a player playing the whole 90 minutes maybe at 1-3 to commit a foul within that period. However he maybe a sub and only play 10 minutes, the live price would then be say 3-1, but you don't get that you only get 1-3. Its a con.Thats why they give you free bets on Bet Builders.
Taner and karolina
28 August 2024
Comment from uk.trustpilot.com
I'm depositing and playing slots and won nothing not 1 withdrawal for weeks something is not right. Where's my fun? Where's the bonus rounds? Where's the fairness?
Bioly B
28 August 2024
Comment from uk.trustpilot.com
Your slots are so f****g rigged that you can’t even imagine. And before you answer I will answer right away - safer gambling rules were invented after casinos like PP started to rip off their customers so safer gambling is to put customer into blame not rigged games, of course people trying to get their money back so deposit more but enough is enough. The same game I was playing here just now (7s) Playing at other Casino once a month, depositing £100 and winning every time!! Sometimes is £200 or more but always on plus. Here is some kind of a joke (wish to use different words but I’m trying to be polite) any game and I mean ANY game is ripping you off to the very last penny and giving nothing! Dead spins, dead f***g bonuses Absolutely zero. This f***g should be reported.
noel
27 August 2024
Comment from uk.trustpilot.com
This is the most crooked on line site I have ever played on. It's bad enough when I played 16 hands of blackjack only won 2 yesterday,because I had open bet I didn't close account,big bloody mistake on my part.however I just played slingo lucky pants, unbelievable I staked £8.21 ×11 trying to get 1 number, it didn't come in.lost over £97 in one effing game, this shows that this site us so effing fixed its criminal.why is nothing been done with these reviews, ignore 5 star bloody reviews FACT!!!. STAY AWAY FROM THIS CROOKED CHEATING SITE. ACCOUNT IS DEFINITELY BEING CLOSED NOW!!!@.
Tyler Chou
27 August 2024
Comment from uk.trustpilot.com
Beware of Paddy Power! They suspended my account after consecutive wins. After I uploaded all the necessary documents they needed, they closed my account without telling me the reason why. Then when I try to claim the money on my account they only returned part of it since they don't return winnings when they close your account. They will take the money of your previous losses but won't give your winnings. They are scammers and scum of the earth and I hope karma gets them where they deserve it.P.S. I have only 1 account, I use my my own debit card with my name on it for my deposits and withdrawals, and I live in the UK. I never breached any rules whatsoever and just place normal sporting bets like anyone else. The fact that they won't give an explanation makes their company questionable beyond doubt.
Leon James
27 August 2024
Comment from uk.trustpilot.com
Great service from the team when requesting different markets. Prompt and thorough responses. Many great features on the app and more than competitive odds…. App also very easy to navigate 👍
Darren Wilkins
26 August 2024
Comment from uk.trustpilot.com
I had issues logging into my account. Paddy Power were quick to respond and helped me get back into my account in a few simple steps.Many thanks for the quick response
Ozzie
26 August 2024
Comment from uk.trustpilot.com
I honestly would recommend Paddy to others. I find that Paddy's Customer Service stands alone amongst all other betting sites. It's the simplest to get through to, the easiest to communicate through, and the quickest to solve the query. Top class 👌
Patrick Coughlan
26 August 2024
Comment from uk.trustpilot.com
Account was closed for over 2yrs due to me using my partner’s credit card with her permission my mistake, but got account reopened last Friday and thankfully I did. Absolutely brilliant site for slots very fair. Was playing with 3 other big English bookmakers and pure thieves. LDBK, CRL, BYLS. Avoid them like the plague!!
Jade B
14 September 2024
Comment from uk.trustpilot.com
Not ticking legs off bets and removing cashouts. Waiting for 1 thing left whilst 5 other parts are not ticked off that have come in. Causing no cash out
Not ticking legs off bets and removing cashouts. Waiting for 1 thing left whilst 5 other parts are not ticked off that have come in. Causing no cash out