Paddy Power PLAYER REVIEWS(3104)
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Ivaylo Ustaliev
14 January 2020
Comment from uk.trustpilot.com
THE WORST AND MORE DODGY SITE YOU CAN EVER PLAY TO WAIST YOUR MONEY AND THEN WHEN YOU WIN YOU NEVER GET PAID .... DONT EVER PAY THEM A POUND! AVOID IS A MUST WHEN YOU SEE THERE NAME!
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Rachael
12 January 2020
Comment from uk.trustpilot.com
Opened an account with this despicable company...made a deposit....went through initial verification checks, had one day of successfully backing a few winners....next day, account closed no explanation! They only want to return my initial deposit of 25 quid and wanted to void 380 quids worth of winnings. I then produced full ID as requested and they still insist on keeping my funds. UK GAMBLING COMMISSION.....how do you let thieves, and that's what they are get away with these practices, i thought it was supposed to be fair and open? Next stop IBAS and see if they can get an explanation as to why they would accept bets then not pay if they win? Advice to anyone out there....DO NOT open an account with PADDY POWER as if you happen to find a few winners.....you WILL NOT get paid. Don't believe all there bluster in the adverts.......mugs only need apply!
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M. D. W
12 January 2020
Comment from uk.trustpilot.com
If i cut give 0 stars i would do that! Today is been 3 time i tried this site and over 200 spended on slots on 20p 50p and couple 1 and didnt get any free spins! This is the the worst gambling site ever! Spins are running out with no wins all the time! You can see how scaters are getting away and don't let you win a p.! Will not recommend you to trie! Disgusting
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Bravobingo
08 January 2020
Comment from uk.trustpilot.com
Have to say this website has went right down hill used to be one of the best out there dont no what's happened but iv put almost 600 in to play in just over 1 week and not won a thing back and very hard to win bonus rounds etc on the games on this website very disappointing
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Tom Ball
07 January 2020
Comment from uk.trustpilot.com
Really bad. Had an account for years and years that I barely used (I would usually go into the shop to bet on soccer games or horse races) and maybe throw a few quid online. Made small bets here and there - I think I only ever made like two deposits of a tenner each and the balance never went above about thirty quid. Account got suspended, I asked customer service what the problem was, they asked for proof of ID (passport scan), bank account (scan of debit card) and address (scan of utility bill). I provided all of those the same day, and they came back the next day asking: "Thank you for providing us with the below details. As you have changed address, could you please send us a second proof of address such as another utility bill or bank statement from the last 6 months. Once we receive this, we will be able to get your account back up and running." I provided a bank statement scan within an hour and they replied: "Thank you for contacting Paddy Power Support, We are sorry to have to inform you that your account with Paddy Power has been closed. The decision to close your account has been made by our Trading Department and is based upon commercial grounds and does not in any way affect your credit worthiness." This is very very poor customer service and I will now not be using their shops either in future. They now have lots of my personal information which I am uncomfortable with.
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Natasha Lawlor
06 January 2020
Comment from uk.trustpilot.com
AVOID , the slots are terrible and app keeps freezing, delated account anyone reading this don’t join
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Nigel Evans
06 January 2020
Comment from uk.trustpilot.com
I do not know exactly what the scam is on the bingo site but there must be a scam. I bought 20 tickets in one game and they nearly all had the same numbers. What a con.
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Katy Jones
06 January 2020
Comment from uk.trustpilot.com
I signed up to paddy power had my first win and requested to cash it out as this was pending they sent me an email saying they closed my account for absolutely no reason.. scam site if you ask me
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John
04 January 2020
Comment from uk.trustpilot.com
Jan2019 Paddypower mobile app does not work to 100% integrity. Successful bets are not always honoured due to technical flaws, incompetent traders and customer service do not assist to resolve. Be aware your successfully placed bet if it wins may simply disappear.
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Marc Miller
02 January 2020
Comment from uk.trustpilot.com
I honestly don't no what all the negivate comments are about I love Paddy power infact the best Casino about customer service is brilliant always helpful i have had another big win of Paddy power casino today and also with the Paddy power card you get your winnings instantly gambling is all about luck that is a risk you take all round a big thumbs up Paddy power
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Chz
01 January 2020
Comment from uk.trustpilot.com
One star is to high the are pure con artists beware and don’t use this site I signed up for the welcome package did not receive contact was like talking to a wall I am not welcome for the welcome package so then I ask them to close my account and the still cannygive me a answer why I cannot have the welcome package if you ask me the a bunch of hooks sitting in a office counting your millions! Don’t give them your hard earned money the pay outs are poor along with the big pots that’s why the big very unhappy ex customer 😩😩😩😩😩
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Jk Hat field
30 December 2019
Comment from uk.trustpilot.com
Great bookmaker!!! Quick at paying winnings!!!
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George Rushton
30 December 2019
Comment from uk.trustpilot.com
Scammers willing to take money but not pay out. No wonder anyone with any talent or common sense has left the business.
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Michael
29 December 2019
Comment from uk.trustpilot.com
If you win more than a few times they ban from promotions very quick, limit your stakes very soon after, they now refuse to accept ANY bet on my account. Scum, that they ban winning punters so quick shows how much they're reliant on the more vulnerable players out there!
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Billy
26 December 2019
Comment from uk.trustpilot.com
I made a withdrawal on christmas day And was in my account within 30 seconds. Yes you read that right 30 seconds. In fact all withdrawals back to bank are instant and in your account before you have even left withdrawal page. Absolute nobody offers anything near to this. Its the only sports site i will use from now on.
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Dan
24 December 2019
Comment from uk.trustpilot.com
Very good experience and decent offers
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Patsy watsywoowoo
22 December 2019
Comment from uk.trustpilot.com
Such a poor service. Had a look for 'to finish outside championship top 6' market today and 5 of the top 6 sides quoted including WBA who are top. Tweeted Powers to ask why Leeds aren't included and was told it was because a championship game is about to start. I replied that this would be a fair response if the entire market was suspended. clear contempt for their customers. Leeds will be added later when this lunchtime game is finished. 'Thanks Paddy - I've taken my business elsewhere!'
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Megan Love
19 December 2019
Comment from uk.trustpilot.com
I’d genuinely give no stars if possible been using paddy power a year straight won once in the whole year they say everything is done fairly but believe me it’s not I’m a member of many betting sites and this is by far the worst. The thing is they say it’s all fair it’s not they put a winning cap on your account and genuinely mug you off I’ve played on slots live tables never ever won just lose lose lose I understand with gambling that’s the risk but someone does not lose everyday for 6 months. They don’t give no rewards for using live casinos and nothing with depositing my advice to anyone that even thinks of signing up run the other way. You genuinely have more chance of a return if you threw your money of the London eye. Don’t be fooled by the thieving *****s best of luck and happy gambling
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nollaig o neill
18 December 2019
Comment from uk.trustpilot.com
Have become the worst of the worst.... No customer service.... Retail hey have no I terest in.... If u have a winning bet u feel like a criminalcollecting.... Surely these crooks should be closed down.... Where is the regulation..... And Aoife is the ugliest creature I have ever seen on screen
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John Smith
15 December 2019
Comment from uk.trustpilot.com
Banned for match betting but was good while it lasted!!
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nollaig o neill
14 December 2019
Comment from uk.trustpilot.com
Currently in shop in dun Laoghaire.... 10 euro bet had to be rang up..... 10 min delay as geniuses in head office make a call on bet..... Will someone please rescind the licence of these thieves..... 1
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David
14 December 2019
Comment from uk.trustpilot.com
Excellent service from Staff in Newcastle Grainger market shop. Thanks David
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nollaig o neill
11 December 2019
Comment from uk.trustpilot.com
Ring customer care.... No answer for 20 mi utes.... I will be objecting to their licence when it is up for review..... I will be starting a campaign shortly to have their licence revoked..... Thieves..
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Andrew Morris
10 December 2019
Comment from uk.trustpilot.com
These twisting Irish tossers need action taking against them...it is impossible to win from them as they use every trick in the book to void your bet! Their app is awful...make you deposit money then won’t take a simple 20ew bet, reduce it to 10ew and same again app refuses to accept it. This has happened numerous times..THEY NEED LICENSE TAKEN AWAY! Have given one star because can’t report on less but these buggers need stopping!
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Adrian Devery
08 December 2019
Comment from uk.trustpilot.com
Scumbags done me out of 270 yesterday had a 1 quid 12 team ACCA on 11 came in and the cash out disappeared for the full 90 minutes of the last game which ended up in a draw they make millions from loosing bets but still have to pull these sly strokes to grab even more money
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Gareth Street
07 December 2019
Comment from uk.trustpilot.com
Shocking just shocking, avoid avoid avoid. Free bonuses are stupid and wont help and the apps and sight are clearly designed by a pre schooler
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DAVID W. ODDIE
07 December 2019
Comment from uk.trustpilot.com
I do not understand why these people have not been arrested/ exposed / banned. They are shameless crooks.
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Ashok Kumar
06 December 2019
Comment from uk.trustpilot.com
Paddy power shop in Canary wharf is a rip off. Two staffs one is a trainee black girl and the other is a gay boy (Tom) they steal your bet . saying it's a late bet . And return your stake and keep the winning. They are very rude. I complain to paddy power but no action taken. The black girl is . Racist .she hates white and Asian people. And the gay boy is always drunk. Keep going to pub while working. Paddy power is short of staff and they keep quiet
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Roll
06 December 2019
Comment from uk.trustpilot.com
they are living from bloody people's money, broken lives, tragic destinies, broken families !!! here the devil's house !!!! DON'T MISS PEOPLE !!! THEY LOVE MILLIONS AND YOU DON'T GIVE HIM MONEY MONEY: ((((
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GJGJ
04 December 2019
Comment from uk.trustpilot.com
cant deal with someone playing their bet club every week unless they are losing ... they restricted my account in 2 weeks. Mad.
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Ashok Kumar
02 December 2019
Comment from uk.trustpilot.com
Canary wharf branch they are bunch of thiefs . There is a puff boy working there call Tom. If your horse wins he says it's a late bet and he steals your money and return your stake back. Same thing goes on the price if you take a good price and the horse wins he'll give you the down price when paying out. Is drunk most of the time. So be careful when you go to Canary wharf branch
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Anne-Marie Lee
02 December 2019
Comment from uk.trustpilot.com
Paddy Power is holding on to money from customers with no real excuse. I “withdrew “ €90 on the 21st of November. To date, (2nd December) , they have not Paid out!! A bookies that is NOT paying out is a major concern. I have used their help desk many times trying to get my money and initially they lied and just said that they had until the following Friday to pay me, ( whatever happened to their claim of 2 to 5 days. So I waited until Friday.....still no money. Asked again and was told that they had a problem with withdrawals on certain dates over a 4 day period..... when were they going to let me know, or any of the other customers effected? I was told by Hayley that they don’t email customers. That’s strange because They email me daily trying to get me to bet!!!! Today 2nd December, I asked to speak to a manager, but apparently “Hayley” had to read from the script in front of her, no manager available, no update on when I would get my money, although she started off saying “a few days” Then in the space of 5 minutes, she said “ a day or two” , Ending with “I have no update” They don’t like you to say they are not paying out, but effectively that is what IS happening. When I said I would be closing my account, I was told to “have a nice day” that’s Hayley’s best effort at customer service. So be warned, a withdrawal is only a withdrawal when it sits in your own bank because Paddy Power is NOT paying out . Still waiting........
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Paul slatter
01 December 2019
Comment from uk.trustpilot.com
Thieves. Closed my account saying for security reasons and ignoring my emails for me to get my money back. Feel like ive been mugged
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Adam Morris
29 November 2019
Comment from uk.trustpilot.com
Terrible service. No phone number to speak to somebody unless you are a 'VIP' and they wont speak to you otherwise. Took over an hour to settle a winning bet even despite me chasing it twice, which cost me a match bet offer that ended up winning. Made a complaint 2 weeks ago about it and had literally nothing back whatsoever. Oh and also, twice I have had a cash out in running where the timer wheel spins for over 10 seconds then tells me I'm too late. Thieves, absolute thieves.
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nollaig o neill
25 November 2019
Comment from uk.trustpilot.com
Rogues.... Losers only..... Avoid like the plague...... Losers only
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Lucas Martin
24 November 2019
Comment from uk.trustpilot.com
Odds are terrible. So much better value elsewhere.
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Ryan Hewitt
24 November 2019
Comment from uk.trustpilot.com
Don't play online casino with Paddy Power and betfair. It's same scam casino. They cheat like @$$holes. I just played on a table where the dealer won with a 21 6 times in a row and others had stronger hands like 20 and deal had 3-4-5 and still won ever game .
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Marie Mcginley
23 November 2019
Comment from uk.trustpilot.com
I have read a lot of negativity about paddy power but honestly you can’t always win but my experience as a player I would say they are second to none, no hanging about to get your winnings ,brilliant with there pp plus card only site I play now.
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Michael Moran
22 November 2019
Comment from uk.trustpilot.com
Paddy power in Artane area is bad no Time form for next day in none of the 2 bookies in Artane. The 2 nicest people left in one of the shop's. Also all drunken and separate people go in there. That how marriage break up.There Kids go wild.They go To the pub beside paddy power. They talk about people.just sad cases.
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Ryan Hewitt
19 November 2019
Comment from uk.trustpilot.com
Don't chat with the dealers because they are too soft to handle any joke
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Edward Crowe
18 November 2019
Comment from uk.trustpilot.com
Unethical and untrustworthy...beware. 5 stars when you are on a losing streak but try to cash out and 1 star would be too much for them. Closed my on-line account without warning, I eventually managed to get my balance back but then they 'lost' my betting history, i.e. my open/pending bets so no chance of being reimbursed
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Joe Folan
18 November 2019
Comment from uk.trustpilot.com
As soon as you start to make a cent with this crowd they ditch you. Particularly if you're successful with their power ups, regular cash out profit and free bets of any kind. "A commercial decision made by the traders" with no further explanation. They first limited me to miniscule bets on high return multiples. Was a max 47p before I was blocked. 47p!? Is this not the big company I thought it was? Grow a pair guys! If you want a fair crack on singles, you have to use the exchange. If you like your multiples use bet365 (most reasonable cash out options and reg free bets), betvictor (the only customer care that actually care and good for extra places), Skybet(best for extra places and very user friendly.... But they have also blocked me previously), Fitzdares(for bespoke service with plenty extras- a club more than a service)
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Sonni clugston
18 November 2019
Comment from uk.trustpilot.com
Customer service ignore me and read my live chats then disconnect they even tell you wait for 25 mins they are going for a break
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Carl
18 November 2019
Comment from uk.trustpilot.com
Horrible odds. Check out the odds on comparison website and they are never remotely competitive They just rely on silly gimmicks to get attention and the type of punters who don't bother checking for the best price.
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ForzaInter
18 November 2019
Comment from uk.trustpilot.com
Ban you from promotions very quickly if you win a few bets, stake restrict you not long after that, my max stake is legit 0 on anything and everything now. Avoid!
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A Armstrong
18 November 2019
Comment from uk.trustpilot.com
Yesterday i had backed a horse at Wetherby, Project Bluebook. I had backed this horse with PP and 3 other big name bookmakers. The horse took the lead travelling well in the home straight and then the rider took then wrong course when in front. The horse had to be pulled up when it looked like winning. Within a few minutes Paddy Power sent me an email informing me they had given me a free bet to the value of my stake as a gesture of goodwill. The other bookmakers, Bet 365, Coral and William Hill did not make such a gesture.. Id like to thank PP and its not the first time they have stood above the others with contentious issues with horses ive backed. I would imagine all bookmakers would get hammered on review sites and its the nature of the beast. However credit where its due that's why iv'e posted this review.
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melisa m
18 November 2019
Comment from uk.trustpilot.com
If you want to develop a gambling habit or want a taste of depression. Please join paddypower and play their games, mainly those they been promoting lately, the so called red tiger ones. You can be sure that the NHS will be happy assist you.
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Rhys Morgan
18 November 2019
Comment from uk.trustpilot.com
Disconnects you from live games and carries on betting your money 😂 pays you out big once at the start after that it just mugs you off . Always try going on live chats and the staff as some of the worst I’ve encountered don’t wanna help and don’t care. And the black jack don’t get me started dealer can only get 20s or 21s
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Darren Buckley
18 November 2019
Comment from uk.trustpilot.com
Money back if you come second to a bigger priced horse. That is the offer you see as you walk into the shop, the offer is on 7 races a day, in the form of a freebet. However if your first attempt results in it indeed coming second to a bigger priced horse you have won a freebet, if any more of your horses finish in the same position in the later races you win nothing. At best deceptive, at worst fraudulent, taking of bets in good faith knowing that if any more that one of them come up they will not payout, yes it is im sure in the terms and conditions in small print somewhere, but it's not what your punters see when they look at that offer on the screen is it ? You could, you have the space, clearly state 1 freebet a day only, at least your customers would know before you took their cash.
John Greenwood
17 January 2020
Comment from uk.trustpilot.com
I had my account blocked by Paddy Power because they did not honour a bet. I later found out other people had the same bet in honoured by Paddy Power. I would not recommend anyone to use Paddy Power for they are probably the most un helpful company to get into contact with. They refuse to reply to emails and there is no phone number for being able to speak to someone unless you wish to join. So, stay away from these people they really are obnoxious and difficult. John Greenwood
I had my account blocked by Paddy Power because they did not honour a bet. I later found out other people had the same bet in honoured by Paddy Power.
I would not recommend anyone to use Paddy Power for they are probably the most un helpful company to get into contact with.
They refuse to reply to emails and there is no phone number for being able to speak to someone unless you wish to join.
So, stay away from these people they really are obnoxious and difficult.
John Greenwood