Paddy Power Review

Had a fantastic experience today with Paddy power agent, who helped me to retrieve my account which hasn’t been used since year 2016, my hopes were low at the beginning but then step by step and through their chat everything got resolved swiftly and my account is back and running, special thanks to the agent Shoaib

Reply

Account closed. Opted into a promotion on British GP. Had a £5 bet to gain a £5 bet on completion of race. Did not honour this, so closed account immediately. I dont like being duped.

Reply

Lorraine was a great help with my issue even though it was beyond her control. Polite and professional..

Reply

Real customer, instant withdrawals, needed to upload proof of address after a while but was quick and easy

Reply

Keith handled my query with great professionalism and efficiency.He was so reasonable to deal with and I appreciated the good service.Mark

Reply

Fraudsters and they can’t keep getting away with it. Let me deposit and play and then when I withdraw all of a sudden they cancel it and ask for documents. This is in clear breach of licence 17 of the gambling commission.Where a gambling business delays a request to withdraw funds due to insufficient ID, they may be in breach of Licence Condition 17 – Customer identity verification and may be subject to regulatory action. The live chat are extremely unhelpful and when I ask for a manager they say managers can’t speak to you on ongoing issues? What are they there for then? I had to laugh at them. They do everything in their power to not pay out and take advantage of customers. Please stay away from this site. This message is going to spread across a gambling x account with 150k followers. They make an excuse about their terms and conditions but their terms and conditions simply cannot outweigh the gambling commission. I’ve been in touch with gambling commission and ibas will be involved too. These fraudsters will take everything from you and not let you withdraw it back. Do not use paddy power if you value your wellbeing as paddy power couldn’t give two ***** about you.

Reply

The live messaging support is very helpful and patient. Very easy to navigate and solves issues quickly.

Reply

I placed a bet on 3 numbers to come out on daily millions draw at 2pm . I wrote the numbers on a slip of paper and even asked the lady working in the shop if she could read it and if everything OK. She said it was. On my docket it says placed at 13.54 regarding the time. I went on to be successful with this ticket and went back to get my winnings only to be told there was a problem with the bet ! She said it was too late and needed to be 15 mins before 2pm! That’s ridiculous I can place a bet online 2 mins before the bet on paddy power online and even 2 mins before on the national lotteries website. Please people what can I do to get my 400 euro winnings ?!

Reply

I had my account suspended as I hadn’t used it for some time, however in a matter of minutes uploading a couple of documents my account was made live again. I have always enjoyed using Paddy Power and would rate them one of the best bookmakers around.

Reply

Atrious, only joined due to a promotion and then couldn’t navigate to the same promotion when logged in so placed a bet on a team to qualify and they refused to pay out because it went to penalties. Couldn’t see my bet again in detail. They encourage you to join then make it deliberately hard so you can’t then place the bet. Lots of other betting sites that are a lot better.

Reply

AVOID AVOID AVOID. This is the most corrupt and crooked site ever.How can i play 13 hands blackjack don’t bloody win a hand, this is on top of playing yesterday 12 hands no win.So obviously blatantly fixed,Closing account permanently. GOOD RIDDANCE PADDY BLOODY CROOKED POWER.

Reply

Totally crooked company. I have played slingo games quite a few times and spent a fair bit of money. Numerous times the spins have dropped from 4 spins to 2 without spinning the 3rd spin. Contacted customer service in good faith and had zero satisfaction. Won’t be using them again

Reply

Customer service was brilliant helped me out real quick 10/10

Reply

Account arbitrarily suspended.Asked for picture drivers license so i gave picture of drivers licence, but account still suspended for absolutely no reason. God forbid I try want to throw a few bets on the Euros hasslefree .. steer clear, terrible inefficient company

Reply

Absolutely crooked cheating bastrds. Played blackjack again. 13 hands, didn’t win 1, this can’t keep happening unless it’s crooked, what are the effing odds of this happening time and time again. Why don’t gambling commission investigate these reviews.Losing £80, doubled up to £40, got 20,then game flashes, had to restart game then dealer getsx21 in 6 bloody cards. So blatantly fixed.Enough is Enough closing account, stay from this crooked company .it is so blatantly fixed. I will not give these crooked bastrds anymore of my money. Read reviews, ignore 5 star reviews. Absolutely bastrds.

Reply

Manipulating company, I’m putting bets on sports they lower my odds when it comes to winning, also casino game from 120£ spinning 1£ I gathered 4 payouts total 20£ nothing else they cheating and I have proof of screenshot see ypu soon paddy

Reply

Thieving crooked bastrds. Didn’t close account because of open bets. Played blackjack again, lost 10hands in a row, didn’t win any hand.Am reporting this to gambling commission as this can not keep happening if it is not fixed and crooked.lost over £110.everything on this site, is crooked, slots,bingo ,same winners all the bloody time, have not won any game over 8months, definitely closing account now.eniugh is enough.

Reply

What disgusting customer service void my bet useless automated service doesn’t help you at all delete my account asap thief’s

Reply

I had an issue with my account. I used the chat service, spoke with Ramakanth, and it was cleared up very quickly.

Reply

Good betting app that’s easy to use with multiple rewards

Reply

Rajesh at paddy power resolved my withdrawal issue very fast would definitely recommend paddy power for someone looking to have a flutter 10/10 service.

Reply

What made my experience great? Chelsea in customer services that’s what. Have her washed and sent to my room.

Reply

This site gets worse and worse. All slingo bloody fixed, very slow numbers coming in.lost nearly £100 playing slots, virtually nil PAYOUTS. AVOID AVOID AVOID, STAY AWAY FROM THIS CROOKED CHEATING SITE, ENOUGH IS ENOUGH, CLOSING BLOODY ACCOUNT.

Reply

Certainly no luck of the Irish on this site!It’s embarrassing they even associate themselves with being Irish. They ask you to take their surveys and when you do everything starts going downhill from there. Don’t payout on bets! Freeze out accumulators and bet builders! Slot games rarely hit the bonus! They also glitch and the game switches off when a jackpot is about to drop especially after putting a good few quid into a game! Customer service is w##k! Don’t pay out on competitions! Terrible cash out offers!Just a pure sh##e operation! The advertisements are the only decent thing that they do as it’s all just one big joke!Suck a long one Patrick

Reply

They provide the best service interms of immediately fixing any queries you hve

Reply

Our family group consists of Paddy Power Online, Betfair, Pokerstars and Sky Betting & Gaming (which includes Sky Bet, Sky Vegas, Sky Bingo, Sky Casino and Sky Poker). We will also take reasonable steps to prevent you re-opening your Account or opening a new Account with any of these brand.I have had an account with paddy n poker for well over 5 years now. Paddy at one stage used to let me win. Nothing to get excited abt like but at least I made a profit. It’s been over 3 years n these blood suckers has been bleeding me dry.On pokerstars, always seems to crash or slow down when your abt to win big. Nother words…don’t let you win at all. Same it paddy account. They have literally place restrictions on my account on how much I win n that’s nothing. Up until now, I didn’t know they were both same site. Least now I know n think I should share with those if yous who don’t.They are horrible horrible people who will take you for all you get every time you play their sites.

Reply

Had a bet on Denmark v Germany game and showed on bet that Bah was carded and allowed me to cash out and withdraw after 15 minutes of “deliberation”. Once i had withdrawn the bet decision was changed and Paddy Power called back the payment leaving my account in a huge minus balance until it was recalled. Tried to contact customer service and chat was cancelled by the operator and no help or even explanation was given.

Reply

Absolute scumbags and a total scam !!!! Do not place a bet with paddy power they do not honour their bets, I won £1600 and they cancelled my bet and just refunded my stake !! They should be investigated

Reply

Honestly a joke. Always the same winners, barely ever get any wins and usually it’s a couple pounds, constantly on 1 to go. Definitely wouldn’t recommend wasting your money. Don’t be fooled by the great wins when you first sign up, it doesn’t last.

Reply

Not into betting or football really but tempted with a Facebook 40:1 odds offer on England winning against Slovakia. Gained a £2 free bet but for the life of me couldn’t understand how to get it! Ended up putting my entire £5 over 3 bets. Not been paid anything yet despite winning. Likely to be closing my account

Reply

Just had an issue with my account and it was resolved very quickly by a nice chap called Jurgen

Reply

First time I’ve had an issue regarding withdrawal,to do with a new card,was resolved quickly + efficiently,

Reply

Had troubles with sign up £50 free beta. Don’t get them. (I actually forgot to enter code) and I contacted customer service via messaging them (which you can’t do on other betting apps at all. It’s email only) and they sorted it for me. Really really helpful and quickly. Great customer care and service. And favourite betting app now.

Reply

They are really friendly and approachable, always a positive outcome to my queries or requests

Reply

What a con.. Raise your stake and get far in slots then nothing comes. Cash collect only comes if you receive less that your stake.A massive f*** you to this site and burn in hell..Absolute scumbags

Reply

I had struggled to have a conversation with someone previous to chatting with Adam, who went way beyond what I would usually expect/ be used to from chatting to customer service individuals and really helped me to access my account again. Thanks!

Reply

Daryl was excellent and dealt with my query quickly and efficiently.Unfortunately Paddy Power on the whole are a complete joke.Having firstly suspended my account because I had similar details to someone who asked to be permanently excluded, it then took them three weeks to reactivate it after realising I wasn’t the person who asked to be permanently excluded, only for them to close my account a week later for exactly the same reason.It’s a shame as they have some decent promotions, but not worth the hassle if you have a common name as you’ll spend more time on to their customer service team trying to sort their cock-ups out than you will do gambling.

Reply

I think Paddy Power are one of the better online betting sites. Always fix any problems quickly and pay up instantly. Unlike others who take ages to pay. That’s why I don’t use them.

Reply

Terrible site for gaming,avoid by all means. You win nothing,no matter how much you bet,they just take, take, take…Worst site ever, daylight robbery!!

Reply

Had issues updating bank card for weeks. Ramakanth was amazing and helped within half an hour, what others struggled with. Ledge!

Reply

Hi thankyou for all the help ,you’re staff are brilliant and quick at solving any issue quick

Reply

Easy to chat with an agent who resolved my issue so quickly thanks so much naveen c

Reply

As good as they get, and more than helpful if you have any questions around your bets and the results

Reply

AVOID AVOID AVOID THIS CROOKED EFFING BLOODY SITE. ITS bad enough playing slingo games that do not payout, but just played 14 hands of blackjack, didn’t win any bloody hand.Started at 20p ,kept doubling up , big mistake. Dealer had blackjack 5 times in a row.lost over £100Cards not turning over properly, as they should do.Absolutely bloody fixed,.Read this review, and make your mind up.paddypower will never get another penny from me.Enough is Enough, closing bloody account.

Reply

Unfortunately yesterday i lost my very expensive reading glasses. After looking and checking at home I retraced my movements, so this morning I remembered I was in paddy powers in wexford town. Tom and all the staff are so good, as are the shop at the other end of town. I’ve had a very long conversation with a girl called Sheba. This girl went above and beyond get through to the shop in question. She did get through to the shop and my glasses are there. Big shout out to Sheba.

Reply

Some of the worst customer service I think iv experienced. After messing up my bet, they claimed they couldn’t do anything about it. When it evident they could have. Then asked where to go to make a formal complaint and was completely ignored. Horrible unreliable service and shocking customer interaction with help services.

Reply

Had bet 1 letter error fun instead fin and bet declined. Ac then suspended and and declined bet of 80 at 6/1 when balance was over 100 credit.

Reply

I asked for a price on top goalscorer market for Ivan schranz in euro 2024. Traders came back (very quickly) and said they can’t give me a price on him. Talk about laziness, the prices in Paddy powers are not competitive. I’ve sky net prices and service is much better. I’ll take my business elsewhere

Reply

I am a Paddy Power account holder and bet on horse racing via the Racing Post App.My account was £39:09 in credit and had an ante post on English Oak at Royal Ascot (this won). Last Monday I logged in to place my bets for Tuesday and found I had been hacked and my account was 0:01p with the English Oak bet still to be run. I immediately contacted Paddy Power via the only resource possible, text chat (waste of time). The upshot was they acknowledged fraudulent activity and put my account on suspension. The following day they decided to pay what was in my account £39:09 and close my account permanently.I then contacted again and nicely stated I wasn’t happy but if that’s the case then I would like the English Oak bet to be Honoured and put the £39:09 in to my bank account that’s on the Paddy power account.I was fobbed off and when I contacted on Friday (after English Oak won), they said a new case has been opened.Tonight (24/6/2024). I contacted to see what was happening for I have had no further correspondence.They said the final decision of closing my account and retaining of my funds were final and no way of appealing or contacting voice to voice. All they said was they could offer advice on Safer Gambling. I said I only bet what I can afford to lose and given I was in profit then that’s safe. Charlatans!. Do Not Bet or have an account with these

Reply

Awfully stupid company who make mistakes constantly then blame the customer… Slow laggy app, worse I’ve ever used, customer service team is the most useless in existence, overall a shameless greedy little company of nobody’s, least I profited from their idiot mistakes, haha enjoy my negative account you C***s

Reply