Parimatch PLAYER REVIEWS(622)
Lee
15 November 2024
Comment from uk.trustpilot.com
Terrible!!!Signed up on the Jake Paul 40/1 to win offer, opt in, deposit, add selection to betslip says selection suspended! Twice been on “chat” got 0 response, sent 3 emails haven’t heard back. Absolute waste of time, get you to sign up and not let you actually get the bonus
Andrew Cain
21 October 2024
Comment from uk.trustpilot.com
Contacted parimatch as hadn't received my welcome bonus ,spoke to Mackie ,was sorted in seconds ,great customer service
Mr Ree
16 October 2024
Comment from uk.trustpilot.com
Sorted out my bet issue quickly, thanks
Neil
21 September 2024
Comment from uk.trustpilot.com
Absolute thieves robbed my money I deposited and asked for identity which I provided 10days ago and still can't gt my money , played on many sites over 20 years and I have never come across such a corrupt site stay away , I'm taking t trading standards
Sam
19 September 2024
Comment from uk.trustpilot.com
Chris helped me out on live chat, very quick and very kind! Much appreciated sir :)
C
19 September 2024
Comment from uk.trustpilot.com
The customer service rep I talked to, Gyorgy, was very helpful and resolved my issue. Thank you.
Donald
16 September 2024
Comment from uk.trustpilot.com
the agent Mackie a spoke with was very polite and helpful could not ask for a better service was realy amazing solved everything quick and fast so Mackie a cant thank you enough
robert curtis
05 September 2024
Comment from uk.trustpilot.com
after the bot in live chat i got a real human that was brilliant sorted my issue in a good way ,and now i know i can bet ante post without any concerns thank you parimatch
Hamish
05 September 2024
Comment from uk.trustpilot.com
Good betting site, good welcome offers. Friendly staff if needed in chat, Mia was really helpful
SM
02 September 2024
Comment from uk.trustpilot.com
Great companyThanks to Chris and CatWho helped overturn a incorrectly lost bet. I was actually going to close my account and complain to the gambling commission because I thought I was being screwed over but thanks to them common sense prevailed.Thanks a lot guys
SJ
02 September 2024
Comment from uk.trustpilot.com
Used the Live chat and spoke to Aidan to discuss adding the incentive from a welcome offer that hadn't been credited. Aidan was very polite and helpful, checked i had met the criteria and added the incentive. Very helpful service.
DL
29 August 2024
Comment from uk.trustpilot.com
Had an issue with a welcome promotion but within minutes Mackie in customer support sorted it for me, wish other sites were this helpful! thank you :)
Shekhar Thapa
28 August 2024
Comment from uk.trustpilot.com
Very Good feature, easy to navigate. Wasnt able to deposit with Revolut. Mackie was great to deal with costumer service.
Callum Armstrong
28 August 2024
Comment from uk.trustpilot.com
Had a problem with a game not loading with free spins and a assistant called Aidan helped massively to sort this issue and put them on another game that would load! Super helpful!
WMSBF
27 August 2024
Comment from uk.trustpilot.com
Contacted customer services this morning. Bryce was quick and efficient in looking into the problem for me and the issue was resolved. Very grateful for Bryce’s help today
Varun Sharma
27 August 2024
Comment from uk.trustpilot.com
4.1 rating in UKI THINK CUNNING ENGLISHMEN IS RUNNING THIS COMPANY SPINELESS BRITISH PEOPLEI EXPECT THIS FROM YOU .BUT KARMA ALWAYS RETURN .YOUR FAMILIES AND GENRRATIONS WILL SUFFER .
Ihsan
26 August 2024
Comment from uk.trustpilot.com
Mackie helped me a lot
Varun Sharma
23 August 2024
Comment from uk.trustpilot.com
They block widhdrawal if you win .And deposit is always onShame on
I Am Wallace
22 August 2024
Comment from uk.trustpilot.com
Kaylan was incredible efficient. I had a matter of a signing offer not being credited, sorted in only a couple of minutes
Wez Monks
19 August 2024
Comment from uk.trustpilot.com
Spoke to Aiden have a bonus wasn't opted into properly, quick customer service was given and he helped me massively.
ADP
17 August 2024
Comment from uk.trustpilot.com
Chantelle was excellent- very prompt, thorough and fully resolved my issue re an unsettled bet
Danny Crook
17 August 2024
Comment from uk.trustpilot.com
Juan was very helpful through the live chat ✅
AB
11 August 2024
Comment from uk.trustpilot.com
Good beginning .Just deposited first tme, lost everything.No any win.Spins are rigged , no chance to win.
Paul Grainger
11 August 2024
Comment from uk.trustpilot.com
Easy to deal with agent Mia
haresh panjabi
10 August 2024
Comment from uk.trustpilot.com
Hello sir I am from India Haresh Panjabi Withdrawal date 16/07/24My withdrawal amount 28000Today is 26 day but still I can't receive money If you are different than parimatch app then why here is same symbol of both companies Please give me all information about Indian parimatch appIt's humble request otherwise you also responsible for my money
Rrw
10 August 2024
Comment from uk.trustpilot.com
Do not open an account with this site,They allowed me to open and account deposit money then blocked the account,Will not give me my money back and will not give me an answer why or when Il get the money back,So I will get my bank to get my money back this is really shameful,Avoid at all cost
Adam Henderson
09 August 2024
Comment from uk.trustpilot.com
Bryce was extremely helpful on the chat service and resolved my issue quickly,
Mr Williams
08 August 2024
Comment from uk.trustpilot.com
Kaylan was extremely helpful and resolved my issue very quickly!
Pavan Karthik
06 August 2024
Comment from uk.trustpilot.com
They are worst in following the ethics if a person is suffering from addiction they take advantage of it. I have raised 100s of times to block my account they dont do it and keep calling to play and give bonus
haresh panjabi
04 August 2024
Comment from uk.trustpilot.com
Hello sir I am from India,I know you are different from Indian casino But symbol it's same means you are any of way you are connected with company.its my humble request you just carry forward my request of your head or anything that give me solution it's humble request,in India no one listen properly and don't give me answer and solutionName Haresh PanjabiMy account id number 443823828Withdrawal date 16/07/2024Withdrawal amount 2800020th day todayNo any proper answer by supporting staff via live chat and mail already sent bank statementI don't know how I talk with themI am tired now,Give me proper answer pleaseIf you paid me give me receipt payment details.It's my hard money and needed moneyBut you can't listen me, what should I do I can't understandI am frustrated from your sideIt's cross the limit of patients20th day still payment not received
haresh panjabi
27 July 2024
Comment from uk.trustpilot.com
Hello sir I am from India Withdrawal date 16/07/24Withdrawal amount 28000/-Still amount not credited in my bank account please I need urgently it's humble request to parimatch company please resolve my withdrawal problem it's humble request I need urgently please 🥺
Samantha Feasey
19 July 2024
Comment from uk.trustpilot.com
Had great customer service from Aidan
Antonitta Tonka Polaková
18 July 2024
Comment from uk.trustpilot.com
aiden was a great help thenk you so much
Rye Gardener
17 July 2024
Comment from uk.trustpilot.com
My account has been closed soon as i withdraw my funds and now im hoping to get my account back as I’ve appealed it cause apparently my funds have been put back into my account so now I won’t receive them unless I get back into my account to withdraw again so hopefully this gets resolved so I can use my money once withdrew what I legally won
T Java
14 July 2024
Comment from uk.trustpilot.com
Had an issue with a promotion and after speaking to him he was very helpful and understanding and resolved the issue very quickly
Paul
29 June 2024
Comment from uk.trustpilot.com
I'm now into day 6. Provided numourous forms of identification but still security are withholding my £683.Even after writing to my local Mp plus the gambling commission and Ibas security still don't reply to emails. Sadly a former great company has turned to these underhanded tactics. I have a meeting with trading standards on Monday and this will be taken further until it's resolved. Do not deposit with these crooks as your mental health will suffer like mine has these past 5 days.
George jemmett
25 June 2024
Comment from uk.trustpilot.com
Company run by muppets. Quite happily take ££££s off of people. I won an 18/1 shot with a £10.00 free bet amongst some other small winners. Due to me actually winning a bet, they’ve restricted all my accounts and removed my free bets. I had also signed up and deposited with Betano who owe me £30.00 in free bets which I won’t be receiving because, much to their disgust, I didn’t lose all my money. No actual explanation. They’re like the kid who left early and took his ball home when you’re kids because he lost.
Andy
22 June 2024
Comment from uk.trustpilot.com
Kaylan was knowledgeable, helpful and polite. The request was dealt with very quickly.
Jake Elton
18 June 2024
Comment from uk.trustpilot.com
Spoke to Juan as had an issue and he was most helpful. Resolved the issue (and more) very efficiently Thanks!
Joseph Armstrong
15 June 2024
Comment from uk.trustpilot.com
I hadn’t received my welcome bonus of 40 pound free bets even though I bet 15 pound. Kaylan on live chat resolved this problem very quickly and I got my welcome bonus of 40 pound.
Abhishek Mishra
02 June 2024
Comment from uk.trustpilot.com
Fraud company always making problem with deposit money struggling to get me 4980 which I deposited on June 1st and they are asking me to wait for 5 days.
Rob Gall
30 May 2024
Comment from uk.trustpilot.com
Helpful advice on live chat.
Marie Groves
27 May 2024
Comment from uk.trustpilot.com
Very helpful
Asad Hafeez
23 May 2024
Comment from uk.trustpilot.com
I won a bet on the usyk vs Tyson fury 60/1 they didn't pay me what should have been £600 they payed me £ 22.00 plus £58.60 in free bets which you can't even use stay away from this scam company
A Atchia
21 May 2024
Comment from uk.trustpilot.com
I'd heard good things about PariMatch before I thought I'd give them a go. I'm so glad I did! An administrative error on my welcome offer contacting their customer helpline through the easy to use online chat function. After getting through to Adam I explained the issue, and he swiftly, courteously and professionally addressed the issue. Many thanks from a satisfied customer!
Dave Rankin
18 May 2024
Comment from uk.trustpilot.com
Spoke to Chris who was friendly, efficient and fast
Sam
13 May 2024
Comment from uk.trustpilot.com
Without hesitation, I strongly advise against registering with this bookmaking company due to a complete lack of professionalism. After depositing £300 and winning on 2 bets, my account was automatically blocked. Upon contacting customer service, I was informed that my account needed verification. While understandable, requesting a photo holding my ID is a bit excessive. Even after providing such a photo, it was not accepted, and there are no clearly defined acceptance criteria on the website.After about 4 days, verification was finally complete, but I still cannot withdraw funds from my account. This company seems to do everything to make withdrawing money difficult, and contacting customer service is a complete waste of time. They are unable to explain why I cannot withdraw funds from my account. I am now waiting 48 hours for the withdrawal of my funds, otherwise, I will have to report the matter to IBAs. I sincerely discourage registration with this company unless you enjoy encountering problems when withdrawing your own money.
Craig Jones
10 May 2024
Comment from uk.trustpilot.com
Kaylan from Parimatch provided exceptional assistance! Their prompt and friendly responses made my experience smooth and enjoyable. Highly recommend their service!
David Holbrook
05 May 2024
Comment from uk.trustpilot.com
So i clicked on an offer sent to my email, it said 400 free spins, to get this you have to register, deposit £10 and play it in the casino.I did all this from the link i clicked on, but no free spins!!!I spoke to a rude guy called Chris who told me I had not signed up for this offer !!How could i not sign up for this when I clicked the link THEY sent me.He refused to do anything about this and would not refund my £10 so be warned they are scammers who will rob your money. Do not click on their links
Allan Baird
19 November 2024
Comment from uk.trustpilot.com
Great company only thing they don't offer Best odds Gaurnteed and bet builders are limited
Great company only thing they don’t offer Best odds Gaurnteed and bet builders are limited