Parimatch PLAYER REVIEWS(644)
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Nadaa Nada
16 February 2025
Comment from uk.trustpilot.com
Fight for Justice: Parimatch is Withholding My MoneyI have been playing on Parimatch for 8 years and have lost around $2,000,000 during this time. Despite this, I remained a loyal customer, followed the rules, and continued playing.Recently, I won $102,000, which appeared in my account №3639737. However, when I attempted to withdraw the money, all withdrawal requests were simply declined. I am a VIP customer, yet the company is refusing to process my withdrawals despite my requests.If payments are not resumed by tomorrow, I will take action. I will create an organization that will initiate a collective complaint against Parimatch. I am ready to invest my personal funds to hire lawyers and marketing specialists and launch a large-scale advertising campaign to gather everyone who has also been denied payouts.Complaints will be submitted to all relevant authorities, including financial regulators, oversight bodies, law enforcement agencies, and international organizations responsible for protecting consumer rights.I am certain that there will be thousands of complaints. If Parimatch thinks it can withhold people’s money without consequences, they are mistaken.If payments resume tomorrow, this review will be deleted.
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Iain
15 February 2025
Comment from uk.trustpilot.com
query with free bonus offer, Aiden was straight to the point and helpful, sorted the issue rapidly and with polite customer service, thank you!
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Bo
11 February 2025
Comment from uk.trustpilot.com
Gina in Customer Care responded promptly and courteously online to my query about a promotion. Can't comment further as a customer at this point but that's an encouraging sign. Thank you.
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Erranveer Randhawa
06 February 2025
Comment from uk.trustpilot.com
Promotion wasn't credited by the system which wasn't great but fully resolved by customer service rep called Mackie. No fuss, looked into it and resolved. About 10 mins wait time from first contact
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Mark Benson
05 February 2025
Comment from uk.trustpilot.com
A promotion I qualified for via a free to play offer was not honoured automatically. Gina investigated and saw I should have received a free bet bonus and immediately credited it to me with no fuss.
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Nadaa Nada
04 February 2025
Comment from uk.trustpilot.com
Crypto Payments of the 21st Century? More Like the 21st Century BCTopped up account #3639737 with $13 100 via cryptocurrency. It’s been 12 hours, and the funds are still MIA. “The provider is processing the payment” – sure, I guess they’re manually chiseling the transaction onto stone tablets and sending it by carrier pigeon.I wanted to place a bet on CS, but surprise, my money is just frozen in the black hole of their financial system. How is this even possible? Cryptocurrency was designed for instant transactions, but apparently, here they first conduct a ritual, consult astrologers, and then decide if the stars have aligned for the payment to go through.Customer support is a masterpiece: “Please wait,” “The provider is processing” – thanks, but you might as well just say, “We have no clue what’s happening, but you don’t need to know either.”Final verdict: if you want to experience the era of telegraphs and smoke signals, this is the place for you. Everyone else – good luck and patience.
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Pradeep Jethwa
01 February 2025
Comment from uk.trustpilot.com
I spoke to Steve and Vicki really amazing people and helped me with my query with processing my funds which they said will be processed within the timescale.they were very well spoken and i have told my friends to join Parimatch thank you guys.
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Luke Charlton
30 January 2025
Comment from uk.trustpilot.com
Aidan was great, not the quickest of service but got there in the end. Thanks buddy
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MrJemmaAttley
29 January 2025
Comment from uk.trustpilot.com
Adrin waz very helpfull
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Ed
24 January 2025
Comment from uk.trustpilot.com
Aidan extremely helpful on chat.
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Andrew Latham
20 January 2025
Comment from uk.trustpilot.com
Live chat agent Gloria was so helpful, efficient and professional in dealing with my query. To be honest all agents are excellent and very knowledgeable. Parimatch is fabulous for many reasons, such a variety of sports, offers, options. It's a must try.
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Andrew Latham
15 January 2025
Comment from uk.trustpilot.com
Excellent company and live chat agent Pavol was efficient and very professional in his service
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Phil Cliff
11 January 2025
Comment from uk.trustpilot.com
Absolute con! Joined as new member, placed £10 bet meeting criteria and bet settled but no welcome bonus. Spoke to bot and didn't get satisfactory response. Winnings stuck in 'pending' , please listen to me when I say avoid. Literally worst one by far and I've pretty much joined all
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tommy Rushford
10 January 2025
Comment from uk.trustpilot.com
Quite new to betting and had some problems placing the free bet. The agent kindly resolved the query very quickly and allowed me to place the bet without fuss
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Mark
09 January 2025
Comment from uk.trustpilot.com
No best odds on Uk racing, beware
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Ryan
01 January 2025
Comment from uk.trustpilot.com
Absolute garbage and zero bonuses during holiday season, even coral gives 5£ free bet and daily chance to win coins , free spins or 5£ free build bet .
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ANTHONYCROSS
27 December 2024
Comment from uk.trustpilot.com
I wish all bookies had a Paval , very helpful and kind , I’m a casual holiday customer and felt like I was listened to and helped Thank you
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Mr Clarke
03 December 2024
Comment from uk.trustpilot.com
Great response times and Michael was brilliant!
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Alex Tomlinson
24 November 2024
Comment from uk.trustpilot.com
Great customer service provided by Chris, fast and clear.
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Ryan
24 November 2024
Comment from uk.trustpilot.com
0 RTP on slots, scammers
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Ryan Goulding
23 November 2024
Comment from uk.trustpilot.com
Mackie, was a brilliant agent. He was quiet, simple but effective. Leaving me with a massive smile on my face. Best customer service out there.
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Allan Baird
19 November 2024
Comment from uk.trustpilot.com
Great company only thing they don't offer Best odds Gaurnteed and bet builders are limited
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Lee
15 November 2024
Comment from uk.trustpilot.com
Terrible!!!Signed up on the Jake Paul 40/1 to win offer, opt in, deposit, add selection to betslip says selection suspended! Twice been on “chat” got 0 response, sent 3 emails haven’t heard back. Absolute waste of time, get you to sign up and not let you actually get the bonus
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Andrew Cain
21 October 2024
Comment from uk.trustpilot.com
Contacted parimatch as hadn't received my welcome bonus ,spoke to Mackie ,was sorted in seconds ,great customer service
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Mr Ree
16 October 2024
Comment from uk.trustpilot.com
Sorted out my bet issue quickly, thanks
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Neil
21 September 2024
Comment from uk.trustpilot.com
Absolute thieves robbed my money I deposited and asked for identity which I provided 10days ago and still can't gt my money , played on many sites over 20 years and I have never come across such a corrupt site stay away , I'm taking t trading standards
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Sam
19 September 2024
Comment from uk.trustpilot.com
Chris helped me out on live chat, very quick and very kind! Much appreciated sir :)
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C
19 September 2024
Comment from uk.trustpilot.com
The customer service rep I talked to, Gyorgy, was very helpful and resolved my issue. Thank you.
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Donald
16 September 2024
Comment from uk.trustpilot.com
the agent Mackie a spoke with was very polite and helpful could not ask for a better service was realy amazing solved everything quick and fast so Mackie a cant thank you enough
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robert curtis
05 September 2024
Comment from uk.trustpilot.com
after the bot in live chat i got a real human that was brilliant sorted my issue in a good way ,and now i know i can bet ante post without any concerns thank you parimatch
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Hamish
05 September 2024
Comment from uk.trustpilot.com
Good betting site, good welcome offers. Friendly staff if needed in chat, Mia was really helpful
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SM
02 September 2024
Comment from uk.trustpilot.com
Great companyThanks to Chris and CatWho helped overturn a incorrectly lost bet. I was actually going to close my account and complain to the gambling commission because I thought I was being screwed over but thanks to them common sense prevailed.Thanks a lot guys
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SJ
02 September 2024
Comment from uk.trustpilot.com
Used the Live chat and spoke to Aidan to discuss adding the incentive from a welcome offer that hadn't been credited. Aidan was very polite and helpful, checked i had met the criteria and added the incentive. Very helpful service.
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DL
29 August 2024
Comment from uk.trustpilot.com
Had an issue with a welcome promotion but within minutes Mackie in customer support sorted it for me, wish other sites were this helpful! thank you :)
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Shekhar Thapa
28 August 2024
Comment from uk.trustpilot.com
Very Good feature, easy to navigate. Wasnt able to deposit with Revolut. Mackie was great to deal with costumer service.
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Callum Armstrong
28 August 2024
Comment from uk.trustpilot.com
Had a problem with a game not loading with free spins and a assistant called Aidan helped massively to sort this issue and put them on another game that would load! Super helpful!
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WMSBF
27 August 2024
Comment from uk.trustpilot.com
Contacted customer services this morning. Bryce was quick and efficient in looking into the problem for me and the issue was resolved. Very grateful for Bryce’s help today
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Varun Sharma
27 August 2024
Comment from uk.trustpilot.com
4.1 rating in UKI THINK CUNNING ENGLISHMEN IS RUNNING THIS COMPANY SPINELESS BRITISH PEOPLEI EXPECT THIS FROM YOU .BUT KARMA ALWAYS RETURN .YOUR FAMILIES AND GENRRATIONS WILL SUFFER .
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Ihsan
26 August 2024
Comment from uk.trustpilot.com
Mackie helped me a lot
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Varun Sharma
23 August 2024
Comment from uk.trustpilot.com
They block widhdrawal if you win .And deposit is always onShame on
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I Am Wallace
22 August 2024
Comment from uk.trustpilot.com
Kaylan was incredible efficient. I had a matter of a signing offer not being credited, sorted in only a couple of minutes
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Wez Monks
19 August 2024
Comment from uk.trustpilot.com
Spoke to Aiden have a bonus wasn't opted into properly, quick customer service was given and he helped me massively.
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ADP
17 August 2024
Comment from uk.trustpilot.com
Chantelle was excellent- very prompt, thorough and fully resolved my issue re an unsettled bet
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Danny Crook
17 August 2024
Comment from uk.trustpilot.com
Juan was very helpful through the live chat ✅
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AB
11 August 2024
Comment from uk.trustpilot.com
Good beginning .Just deposited first tme, lost everything.No any win.Spins are rigged , no chance to win.
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Paul Grainger
11 August 2024
Comment from uk.trustpilot.com
Easy to deal with agent Mia
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haresh panjabi
10 August 2024
Comment from uk.trustpilot.com
Hello sir I am from India Haresh Panjabi Withdrawal date 16/07/24My withdrawal amount 28000Today is 26 day but still I can't receive money If you are different than parimatch app then why here is same symbol of both companies Please give me all information about Indian parimatch appIt's humble request otherwise you also responsible for my money
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Rrw
10 August 2024
Comment from uk.trustpilot.com
Do not open an account with this site,They allowed me to open and account deposit money then blocked the account,Will not give me my money back and will not give me an answer why or when Il get the money back,So I will get my bank to get my money back this is really shameful,Avoid at all cost
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Adam Henderson
09 August 2024
Comment from uk.trustpilot.com
Bryce was extremely helpful on the chat service and resolved my issue quickly,
Dave Graham
20 February 2025
Comment from uk.trustpilot.com
Dealt with by gyorgy Top marks very considerate
Dealt with by gyorgy Top marks very considerate