Parimatch Review

Hi I have found a site that you get big wins fast pay outs and 10/10 on customer service. I’m very pleased with them. If you look me up you can see my review is genuine as you will see if I have bad experiences i say. But they have even given me my welcome bonus even though I played the wrong game to receive it.

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Honest and perlite

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Excellent customer service. I encountered quite a heavily technical problem and it was handled quickly and efficiently. The customer service representative was very understanding and took the time to understand the problem and provide a perfect solution. All in all fantastic customer service.

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parimatch is a scam site, please everyone, dont open an account with them, they will deliberately block your money without any reason. At first they might look good, with fast withdrawals and everything, the moment you are wining the will stop the withdrawal process and ask you to provide them additional proof of identity. when you will send them the your id and everything they wont acknowledge the receipt of said proof, instead they will keep asking for same document over and and over again. if you ask them i have already sent the document, they wont reply to you. please stay away from this site. please. i have been victiim of this site. there are other option. just not this one. trust me. i am telling you from experience

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I like this site. Easy to navigate, good sports section, casino section good. Very good customer service. Will use more often.

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Avoid. Avoid. Avoid. They will use every excuse in the book to not payout your winnings. Absolutely shocking company. Please listen and AVOID!!!

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Absolutely disgusting site staff either don’t know what their talking about or are rude allowing customer who have self excluded from a sister site and stating that the self exclusion doesn’t didn’t continue when the partnered with heart so basically same brand same logo same everything when I signed up to heart you have to agree to your details been shared but apparently this doesn’t cover self exclusion so people are allowed to rejoin on a site they self excluded from !!!!! Money grabbing playing on people who have an addiction the games don’t pay out either staff belittling people and answering questions with well your account was probably deleted and then another staff I when discussing amount I had place I stated a amount she answered with well that’s not true it was less £20 less people £20 been called a liar cause I had added £20 more on by accident and my apologise to the staff if Iv placed the wrong date on that it happened I don’t want to be know as lass that lied twice !!!!

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everything is fast and high-quality, thank you for the quality work

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Very helpful staff. I spoke with a gentleman named “Mackie” twice and he was very helpful and quick!

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Don’t use live chat, all promotions lost same day.

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It took a while but when they found the problem they reacted swiftly to rectify this they where great help in the end

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I proceeded with address, identification and occupation verifications. I made a deposit.And when I decided to withdraw money (only my deposit) they told me that I can’t do this, before additional verifications, and letter from HMRC is not enough.You can’t actually withdraw your own personal funds, which is ridiculous Avoid Parimatch, as they are going to stole your money

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difficulties with sign up offers not showing up and hard time trying to deposit but Claudia from customer service was excellent at dealing with my queries. Give Claudia a pay rise!

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It’s amazing

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I am santosh processing cash pending five Cash urjent replay cash urjent

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I emailed support regarding free bets on the 31st July, still no reply, shouldn’t really take this long, such a shame I enjoyed this site, but it’s impossible to get anything resolved

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Pavol was great at assisting me in my issues, it’s the little things that make these big companies amazing. I hope to speak to pavol again at some point 💪

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Got everything resolved that I needed…very happy 😊

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You never on the site spent 40 pounds and not even a win it a joke site

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I had to get in touch after opening an account with Parimatch. I made a mistake when making my first deposit using PayPal instead of a debit card. I needed to use a debit card to take advantage of the four free bets offer. I got in touch and the matter was resolved in a friendly and professional manner

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I made a mistake when i placed my 1st bet in order to get the sign up bonus. Contacted Pari Match via chat and issue resolved with no problems as promised.Excellent first impression made.

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First site I want to close my account. Worst site. Very less bonus offers. I deposited 1500 pounds in a month. They can’t offer you single free bet or casino bonus . After they reviewing my account they can’t even offer goodwill gesture bonus. Worst site I ever played.

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Jesus was super fast with helping my resolve my issue, thanks!

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Mar was incredible responsive and understood & resolved my problem within a couple of minutes. Thanks a lot!

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Had a problem with a sign up offer not working. Contacted live chat and the representative (Mar) was a great help and sorted the problem out straight away.

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Mar was extremely helpful with my issue regarding welcome offer

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This is the worst thing I’ve seen in my life!Never contact this bookmaker, after 1 bet on the game, the account was blocked, and after I provided all the documents, they said that they were fake!Naturally, I will not leave it like this and will ask the gambling commission to check and close these scammers!

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Ryan from customer service was very helpful and assisted me quickly. Definitely one of the more responsive bookmakers!

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They blocked my account one hour ago with almost 1000pounds ! First I can’t placed bet and chat told me I must waiting for the answer on my e-mail becouse I can’t made withdraw… They just rob me now becouse I received mail with information about closed account and withhold my all funds !! They are scammers and the worst kind of people. I just got robbed for almost 1000 pounds, the best thing is they blocked my account before and they wanted documents, my account was unblocked and now suddenly they close my account after i won some money… All positive comments seem to be bought… I am devastated how someone can rob me like that, I will file a complaint against them. I hope someone goes to jail for this, this site is usually a scam…

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Great, speedy customer service

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Very good customer service. Resolved my problem quickly and effectively

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Mar was very helpful

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Juliane solved my query efficiently and quickly

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Jayce was great on customer services. Very helpful and quick. Thankyou

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Great experience till now,, I had an issue with my deposit but they resolved in just 5 hours,,Great Customer experience!!!!

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Took a while to sort my issue out but it was eventually sorted and got credited my bonus

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Had issues with Deposit Bonus Benin and Mar sorted it couldnt have been more Helpful

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Awesome super agents…chantelle

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very good promotions and anthony was nice enough to credit me a free bet that i mised after not reaading the terms properly

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Antony was extremely helpful on live chat, and solved my problem efficiently and correctly.

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Good bookie -no issues or worries.Good offers and bonuses.

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I done my flip and I disnt recive my bonus so I went on live chat and spoke with Mar there sorted straight away for me ty

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Fast ques, and happy to help sort my issue out without a problem very happy with this customer service experience

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great site and customer service

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I am online gambler over 15 years .. and here is my review about this dirty company . Stay away , this company is owned by very very HUNGRY people , and now they have problems in Ukraine because the Ukranian authorities say that Parimatch leaks info about VIP players to Russians , and also Money Laundering charges . They have changed their name from Parimatch to GRA without informing anyone , all of this because they are banned in Ukraine which where they founded . Be careful , this comapny has too many questions mark , you might wake up one day and NO ACCOUNT as it happened with alot of customers inside Ukraine , with positive balances ! Also , they dont have Self Exclusion option , if you ask to remove the self exclusion they will do , which is against all rules , that because they are Hungry , dont know how they got license in UK …If you play with visa , play only with sites owned by big European Countries like UK or Germany 🇩🇪 🇬🇧 , bet365 betway betfair …. Dont riks your money with companies from poor countries .. If you play with crypto then play with Stake or Betfinal ..

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Signed up as there was an excellent signup offer. Website easy to use, did have an issue with some free bets not being credited but within minutes on a live chat the issue was resolved. Thank you to Jayce for the customer service – efficient resolutions like this make me much more likely to continue to use a service.

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Hello everyone. I want to put 2 stars. Because at this moment I’m having not good situation with them. Around week ago I registered at parimatch and deposit 600 usdt. I played 1 time big amount and 3 time little amounts every bet is won. Today I made withdrawal but got decline. Support said me to send selfie with passport and card statement. I did. I read many reviews. Some of reviews like mine and parimatch just cancels all winnings. Now I’m scare. Why should I risk money here and when I won they just cancel my winnings?? Is it real possible? I hope my review will be helpfull. Need to play only with trusted companies. If I will have some good or bad news I will update my review. Thank you.28 may 2023.It seems they will not give winnings. Because now they asking me transaction history again and again. I sent 2 times. But they again ask same. Seems just scammers.29 may 2023DearThank you for contacting Parimatch!We appreciate you providing us with the necessary documentation. Our specialists have already been notified of your request, and they will shortly begin the process of further verifying your account. Please be aware that this procedure could take up to two weeks. Please cooperate with us so that we can help you in the right way going forward.Please do not hesitate to contact us again as we are always happy to help. We wish you a great day ahead.Sincerely,Parimatch Support TeamOK let’s see. All my money(around 1500 dollar on hold. I can bet only 20 dollar. Now I’m playing casino a little bit…

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Hello everyone. I want to put 2 stars. Because at this moment I’m having not good situation with them. Around week ago I registered at parimatch and deposit 600 usdt. I played 1 time big amount and 3 time little amounts every bet is won. Today I made withdrawal but got decline. Support said me to send selfie with passport and card statement. I did. I read many reviews. Some of reviews like mine and parimatch just cancels all winnings. Now I’m scare. Why should I risk money here and when I won they just cancel my winnings?? Is it real possible? I hope my review will be helpfull. Need to play only with trusted companies. If I will have some good or bad news I will update my review. Thank you.

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Good range of games. Layout of sports book could be better. Way behind other casino/bookies in terms of paying winnings! Most are instantaneous. So come on pari match, sort it please!?

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Thanks you were helpful

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