Parimatch Review

They blocked my account one hour ago with almost 1000pounds ! First I can’t placed bet and chat told me I must waiting for the answer on my e-mail becouse I can’t made withdraw… They just rob me now becouse I received mail with information about closed account and withhold my all funds !! They are scammers and the worst kind of people. I just got robbed for almost 1000 pounds, the best thing is they blocked my account before and they wanted documents, my account was unblocked and now suddenly they close my account after i won some money… All positive comments seem to be bought… I am devastated how someone can rob me like that, I will file a complaint against them. I hope someone goes to jail for this, this site is usually a scam…

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Great, speedy customer service

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Very good customer service. Resolved my problem quickly and effectively

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Mar was very helpful

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Juliane solved my query efficiently and quickly

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Jayce was great on customer services. Very helpful and quick. Thankyou

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Great experience till now,, I had an issue with my deposit but they resolved in just 5 hours,,Great Customer experience!!!!

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Took a while to sort my issue out but it was eventually sorted and got credited my bonus

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Had issues with Deposit Bonus Benin and Mar sorted it couldnt have been more Helpful

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Awesome super agents…chantelle

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very good promotions and anthony was nice enough to credit me a free bet that i mised after not reaading the terms properly

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Antony was extremely helpful on live chat, and solved my problem efficiently and correctly.

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Good bookie -no issues or worries.Good offers and bonuses.

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I done my flip and I disnt recive my bonus so I went on live chat and spoke with Mar there sorted straight away for me ty

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Fast ques, and happy to help sort my issue out without a problem very happy with this customer service experience

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great site and customer service

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I am online gambler over 15 years .. and here is my review about this dirty company . Stay away , this company is owned by very very HUNGRY people , and now they have problems in Ukraine because the Ukranian authorities say that Parimatch leaks info about VIP players to Russians , and also Money Laundering charges . They have changed their name from Parimatch to GRA without informing anyone , all of this because they are banned in Ukraine which where they founded . Be careful , this comapny has too many questions mark , you might wake up one day and NO ACCOUNT as it happened with alot of customers inside Ukraine , with positive balances ! Also , they dont have Self Exclusion option , if you ask to remove the self exclusion they will do , which is against all rules , that because they are Hungry , dont know how they got license in UK …If you play with visa , play only with sites owned by big European Countries like UK or Germany 🇩🇪 🇬🇧 , bet365 betway betfair …. Dont riks your money with companies from poor countries .. If you play with crypto then play with Stake or Betfinal ..

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Signed up as there was an excellent signup offer. Website easy to use, did have an issue with some free bets not being credited but within minutes on a live chat the issue was resolved. Thank you to Jayce for the customer service – efficient resolutions like this make me much more likely to continue to use a service.

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Hello everyone. I want to put 2 stars. Because at this moment I’m having not good situation with them. Around week ago I registered at parimatch and deposit 600 usdt. I played 1 time big amount and 3 time little amounts every bet is won. Today I made withdrawal but got decline. Support said me to send selfie with passport and card statement. I did. I read many reviews. Some of reviews like mine and parimatch just cancels all winnings. Now I’m scare. Why should I risk money here and when I won they just cancel my winnings?? Is it real possible? I hope my review will be helpfull. Need to play only with trusted companies. If I will have some good or bad news I will update my review. Thank you.28 may 2023.It seems they will not give winnings. Because now they asking me transaction history again and again. I sent 2 times. But they again ask same. Seems just scammers.29 may 2023DearThank you for contacting Parimatch!We appreciate you providing us with the necessary documentation. Our specialists have already been notified of your request, and they will shortly begin the process of further verifying your account. Please be aware that this procedure could take up to two weeks. Please cooperate with us so that we can help you in the right way going forward.Please do not hesitate to contact us again as we are always happy to help. We wish you a great day ahead.Sincerely,Parimatch Support TeamOK let’s see. All my money(around 1500 dollar on hold. I can bet only 20 dollar. Now I’m playing casino a little bit…

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Hello everyone. I want to put 2 stars. Because at this moment I’m having not good situation with them. Around week ago I registered at parimatch and deposit 600 usdt. I played 1 time big amount and 3 time little amounts every bet is won. Today I made withdrawal but got decline. Support said me to send selfie with passport and card statement. I did. I read many reviews. Some of reviews like mine and parimatch just cancels all winnings. Now I’m scare. Why should I risk money here and when I won they just cancel my winnings?? Is it real possible? I hope my review will be helpfull. Need to play only with trusted companies. If I will have some good or bad news I will update my review. Thank you.

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Good range of games. Layout of sports book could be better. Way behind other casino/bookies in terms of paying winnings! Most are instantaneous. So come on pari match, sort it please!?

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Thanks you were helpful

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Liam at customer service very helpful, crediting my account when an error was made at my end

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Customer services very helpful, polite & quick to answer my questions. Great service well done

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Jesus was very helpful, calmed my worries by providing very clear and backed up information!

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The live chat was available gone 4.00 am which is very good for me: some sites don’t have a live chat at all.The agent remained very patient and polite even though I was confused. My query was eventually answered satisfactory, but was a little too long winded for such a simple query, I had to keep giving prompts.Overall, I can confidently recommend this site from this chat.

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withdrawal in around 16h since i did it , live chat is fast and provide me with answer quick , i like range of games

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An agent called Mar helped me with my welcome offer and sorted a technical issue in a friendly and efficient manner.

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Won a competition for hospitality football tickets. Was told to email my details within 24 hours. They claim they didn’t get any of my 5 emails (unlikely), and refused to give me the prize – after arranging time off of work and arranging travel, missing a family occasion. Offered me £200 to spend in a club shop for a team I don’t support instead. I’ve emailed proof of my email having been sent in time, but I’m receiving no response to phone or emails now

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A worker named Jesus helped my issue straight away without problems

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First they wanted from me normal documents and my account was verified. After few won bets they wanted enchanted verification with paypal statement, selfie, other photos of ID, etc. My account passed this and now on my account was 400 pounds in bets and 300 pounds in pending withdraw. They closed my account without any information, I just was logged out and can’t log in now. On chat they told me this is bussines decistion and nothing about my money !!!!!! Propably they want steal my money now or maybe they did it already… The website is probably a scam… If you can see my comment they stole my money

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Great and quick support team! Good site that’s easy to navigate

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Great customer service from Jesus. It’s all in the name really!

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I reached out regarding a free bet, Liam on Customer Service was so professional and helpful. Resolved my issue very quickly.

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The worst bookmakers I have used. The app is frustrating while the odds are added just before a race on the dogs so you loose the early price. For example, I was monitoring a dog at 9/1 and by the time they added the odds, the dog was 5/1. The company is a con and I would avoid at all cost. This is the what you get from a small company. Stick with an established brand who offers better promotions and updates the odds in time and not just before a race.

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Liam was referred to me via your LiveChat option. Liam was swift, sharp minded and quick to resolve the problems I had when connecting. A credit to any team!

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Jesús provided an outstanding service, he was polite and understanding to my needs. May this be a calling for him to get a promotion.

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The customer service is great, I had an advisor called Alina and she helped with anything and everything I needed help with. Some minor things with the placing place bets on horses isn’t great but overall it can only get better.

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Great Service, live chat is clear, helpful and quick to answer any questions!

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Great customer service

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Vicki was an absolute pleasure to deal with, quick and efficient with dealing with my issue. Very polite and accommodating, unlike support on some other betting sites!

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The bet I put on originally had 100/1 odds once I put the bet on its automatically went down to 2/1. Antony from customer service was very helpful with voiding the bet.

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Been using it for 2 months now not had any problems with withdrawals it is the sister company of BetVictor so it’s definitely well establish casino same lay out as betvictor and of course it will have its sister company as I mentioned.. But I can honestly say not had any problems with PARIMATCH hopefully I’ll do another review in few months time let’s hope it’s still stays good

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Great support from jayce my live chat assistant, fast and effective!

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Mar dealt with my query in a very efficient and prompt manner. 10/10

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Great customer service from gyorgy

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Had an issue with the welcome offer Jesus and Mar on live chat sorted it all out for me

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Absolutely shocking, 170 deposited in last couple of days at 10 playing 20p SPINS and not once have I reached 20, definitely a rigged site, all this on the same game where any other site I’d have got over the 20 mark at least7 or 8 times, no fun in dead spin after dead spin so closing this account and wasting my money where you have a glimmer of hope at getting something back, don’t deposit on here if you are a UK customer they will just rinse you, never trust a site where the ‘good’ reviews are only about the staff that solved a problem lol little bit fishy especially when the reviews are actually naming the apparent person that supposedly resolved the situation, ” look boss, I got a good review about me, it was definitely from a real customer ” lol

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Thanks you for the support jayce and thanks for loking out for me

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Had an issue with the welcome offer. Sue from the online support service helped me promptly and efficiently.

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