Parimatch PLAYER REVIEWS(622)
Luca Tudorel
26 December 2022
Comment from uk.trustpilot.com
Very good customer service. Jayce has been wonderful. Very very prompt.
Very good customer service. Jayce has been wonderful. Very very prompt.
Reply
Nathaniel
25 December 2022
Comment from uk.trustpilot.com
Problem was solved, really good betting site to be fair, I really love it !! Haha
Problem was solved, really good betting site to be fair, I really love it !! Haha
Reply
Adam Horrocks
22 December 2022
Comment from uk.trustpilot.com
Very helpful and keen to assist. Will use in the future
Very helpful and keen to assist. Will use in the future
Reply
customer
16 December 2022
Comment from uk.trustpilot.com
good communication, hopefully all eill be sorted
good communication, hopefully all eill be sorted
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Simon Hall
14 December 2022
Comment from uk.trustpilot.com
Jacob has helped me fix my problem with a free bet quickly, politely and professionally. Thank you very much.
Jacob has helped me fix my problem with a free bet quickly, politely and professionally. Thank you very much.
Reply
Krzysztof Sebastian Jakubiak
13 December 2022
Comment from uk.trustpilot.com
Jamie from the live chat team was helpful and quick to respond.
Jamie from the live chat team was helpful and quick to respond.
Reply
K West
13 December 2022
Comment from uk.trustpilot.com
I spoke to Jamie, he couldn't have been anymore helpful! Great speed of service and great communication too, give Jamie a raise!!!
I spoke to Jamie, he couldn’t have been anymore helpful! Great speed of service and great communication too, give Jamie a raise!!!
Reply
Paul Philpot
10 December 2022
Comment from uk.trustpilot.com
Quick and friendly resolution
Quick and friendly resolution
Reply
trish ann
08 December 2022
Comment from uk.trustpilot.com
Adam was great sorting out the new customer offer for me, great support and communication, thanks :-)
Adam was great sorting out the new customer offer for me, great support and communication, thanks 🙂
Reply
Ryan Cowden
06 December 2022
Comment from uk.trustpilot.com
Good and useful app with a lot of free spins and the live chat is very helpful pavol is a top man ?
Good and useful app with a lot of free spins and the live chat is very helpful pavol is a top man ?
Reply
Graham Spires
05 December 2022
Comment from uk.trustpilot.com
Very swift response and answered my enquiry
Very swift response and answered my enquiry
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Kim
05 December 2022
Comment from uk.trustpilot.com
Parimatch has a nice layout to it's site, easy to navigate. Good sign up offers and ongoing offers as well. I am a bit of a novice and Pavol in live chat was really helpful with my questions. 5 stars.
Parimatch has a nice layout to it’s site, easy to navigate. Good sign up offers and ongoing offers as well. I am a bit of a novice and Pavol in live chat was really helpful with my questions. 5 stars.
Reply
Samandadam
05 December 2022
Comment from uk.trustpilot.com
So far so good, haven't played here yet (will update again when I do) but spoke to Jayce just now on the live chat and query was very quickly resolved with nice manners too :) will update again in the future
So far so good, haven’t played here yet (will update again when I do) but spoke to Jayce just now on the live chat and query was very quickly resolved with nice manners too 🙂 will update again in the future
Reply
Garry hall
04 December 2022
Comment from uk.trustpilot.com
Keith sorted my query out very quickly ?
Keith sorted my query out very quickly ?
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Karnan Arudchelvan
04 December 2022
Comment from uk.trustpilot.com
Antony was of great help to me told him my issue and resolved it immediately without any wait time
Antony was of great help to me told him my issue and resolved it immediately without any wait time
Reply
Warren
04 December 2022
Comment from uk.trustpilot.com
Antony was extremely helpful with my problem. 10/10 customer service
Antony was extremely helpful with my problem. 10/10 customer service
Reply
RUPERT Frost
26 November 2022
Comment from uk.trustpilot.com
Great service, many thanks
Great service, many thanks
Reply
Andrew
26 November 2022
Comment from uk.trustpilot.com
The live chat there was some answers I needed to some queries and they were answerd no problem
The live chat there was some answers I needed to some queries and they were answerd no problem
Reply
Moira
25 November 2022
Comment from uk.trustpilot.com
Excellent customer service.Chantelle on live chat made solving my issue easy and very quick. A site problem prevented free spins being added, and she was able solve this and more within a very short time. Chantelle is a credit to Parimatch!
Excellent customer service.Chantelle on live chat made solving my issue easy and very quick. A site problem prevented free spins being added, and she was able solve this and more within a very short time. Chantelle is a credit to Parimatch!
Reply
Lucy
24 November 2022
Comment from uk.trustpilot.com
Dino the customer support was absolutely lovely and sorted everything out for me. Lovely experience!
Dino the customer support was absolutely lovely and sorted everything out for me. Lovely experience!
Reply
Jordan
21 November 2022
Comment from uk.trustpilot.com
Super helpful live chat, sorted my problem out in <5 minutes
Super helpful live chat, sorted my problem out in <5 minutes
Reply
david smith
17 November 2022
Comment from uk.trustpilot.com
Traders closed my account after winning around 1,500 in 3 months. Customer services are good (Adam) but the traders will not allow for anyone to win long term. Be warned, keep bets low and you will last, but play up your winnings and win again you will be restricted if not closed instantly
Traders closed my account after winning around 1,500 in 3 months. Customer services are good (Adam) but the traders will not allow for anyone to win long term. Be warned, keep bets low and you will last, but play up your winnings and win again you will be restricted if not closed instantly
Reply
Abdul Hameed
30 October 2022
Comment from uk.trustpilot.com
Parimatch is a fraud betting app. I have lost lakhs of rupees in this.It's a cheating app, it never allows the users to win they control the win and gamble. If you win the matches it will not allow you to withdraw the amount, the customer service of parimatch app is very bad. When you ask for a query they give you stupid answers. If you email them they will never revert back.Always the money deposit option will be available for Netbanking/UPI service, When you try to withdraw it will not allow you for same Netbanking/UPI.Such a fake fraud app
Parimatch is a fraud betting app. I have lost lakhs of rupees in this.It’s a cheating app, it never allows the users to win they control the win and gamble. If you win the matches it will not allow you to withdraw the amount, the customer service of parimatch app is very bad. When you ask for a query they give you stupid answers. If you email them they will never revert back.Always the money deposit option will be available for Netbanking/UPI service, When you try to withdraw it will not allow you for same Netbanking/UPI.Such a fake fraud app
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Dimitar Zhekov
29 October 2022
Comment from uk.trustpilot.com
if u like betting this is the place, any issue is sloved within seconds, Perfect live chat, take me 1 min to fix my issue with Juan, really good website.
if u like betting this is the place, any issue is sloved within seconds, Perfect live chat, take me 1 min to fix my issue with Juan, really good website.
Reply
Ricky
25 October 2022
Comment from uk.trustpilot.com
I options in the gambling controls are great, it offers to remove certain products which is great as I'm only interested in sports betting. I just messaged them in chat to block casino and slots, sorted out very quickly no problem. It's great not many casinos offer this.
I options in the gambling controls are great, it offers to remove certain products which is great as I’m only interested in sports betting. I just messaged them in chat to block casino and slots, sorted out very quickly no problem. It’s great not many casinos offer this.
Reply
Mrs Carol Elsmore
25 October 2022
Comment from uk.trustpilot.com
I just like to say Steph & Gyorgy were excellent on the on line chat Big Thanks to both:)
I just like to say Steph & Gyorgy were excellent on the on line chat Big Thanks to both:)
Reply
David N
22 October 2022
Comment from uk.trustpilot.com
Wow a really depressing black Gothic website that takes forever to load and I gave up trying to do an accumulator - every time I tried my betslip was empty!! Gave up and closed my account.
Wow a really depressing black Gothic website that takes forever to load and I gave up trying to do an accumulator – every time I tried my betslip was empty!! Gave up and closed my account.
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Maggie Edmunds
21 October 2022
Comment from uk.trustpilot.com
Good looking site, still waiting for my free spins to be credited though
Good looking site, still waiting for my free spins to be credited though
Reply
Dave
18 October 2022
Comment from uk.trustpilot.com
Absolute legend ?????Jacob is quick to resolve your problem, and a lot of patience ??
Absolute legend ?????Jacob is quick to resolve your problem, and a lot of patience ??
Reply
Sunil Kandel
12 October 2022
Comment from uk.trustpilot.com
I won 1700 pound after deposited 800. After that when I try to withdraw my money they ask me for documents. When I submitted all the document they literally close my account and didn't gave I winnings back . I have filed case to this betting site. Just wanna inform you all please dont use this site.
I won 1700 pound after deposited 800. After that when I try to withdraw my money they ask me for documents. When I submitted all the document they literally close my account and didn’t gave I winnings back . I have filed case to this betting site. Just wanna inform you all please dont use this site.
Reply
Carl Woods
11 October 2022
Comment from uk.trustpilot.com
Great site with excellent promotions and great customer service.This site goes under the radar but it's one of the best
Great site with excellent promotions and great customer service.This site goes under the radar but it’s one of the best
Reply
Brian Fairbrother
10 October 2022
Comment from uk.trustpilot.com
Contact customer services this morning and issue was corrected with in the first 5 minutes! ?was on live chat with a person called Orsi! Amazing customer service from her! ???
Contact customer services this morning and issue was corrected with in the first 5 minutes! ?was on live chat with a person called Orsi! Amazing customer service from her! ???
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Alina Pena
28 September 2022
Comment from uk.trustpilot.com
They closed my account without any reason. When i contacted them by email they replied saying they closed my account because i was in breech of terms and conditions ( in other words they accused me of illegal activities)!absolutely laughable to be honest.Completely shocking and so so disappointed with Parimatch .
They closed my account without any reason. When i contacted them by email they replied saying they closed my account because i was in breech of terms and conditions ( in other words they accused me of illegal activities)!absolutely laughable to be honest.Completely shocking and so so disappointed with Parimatch .
Reply
Charlotte Polson
27 September 2022
Comment from uk.trustpilot.com
When I tried to pick a sign up offer my phone glitched, I spoke to Harvey on the live chat and he quickly solved the issue for me.
When I tried to pick a sign up offer my phone glitched, I spoke to Harvey on the live chat and he quickly solved the issue for me.
Reply
jir
27 September 2022
Comment from uk.trustpilot.com
quick response and understanding
quick response and understanding
Reply
Paul Enright
24 September 2022
Comment from uk.trustpilot.com
Parimatch! So far my experience with them has been 100% sound. Keep it up Parimatch! P A Enright of Derby.
Parimatch! So far my experience with them has been 100% sound. Keep it up Parimatch! P A Enright of Derby.
Reply
philip maitland
22 September 2022
Comment from uk.trustpilot.com
I spoke to Orsi who was very helpful and understanding I had just opened an account and picked the wrong welcome pack he changed it for me thanks again for your help Philip
I spoke to Orsi who was very helpful and understanding I had just opened an account and picked the wrong welcome pack he changed it for me thanks again for your help Philip
Reply
Ben G
18 September 2022
Comment from uk.trustpilot.com
Excellent Customer Service from Gyorgy. Really helpful and efficient.
Excellent Customer Service from Gyorgy. Really helpful and efficient.
Reply
Julie Morgan
18 September 2022
Comment from uk.trustpilot.com
Thank you Christe for your service.
Thank you Christe for your service.
Reply
Julie Morgan
17 September 2022
Comment from uk.trustpilot.com
Thank you Pavol excellent customer service. Julie
Thank you Pavol excellent customer service. Julie
Reply
danny brooks
16 September 2022
Comment from uk.trustpilot.com
I'm a new customer and ran into an issue but Lauren on live chat was great and helped me out
I’m a new customer and ran into an issue but Lauren on live chat was great and helped me out
Reply
Rahul Shekhar
16 September 2022
Comment from uk.trustpilot.com
Withdrawal process waiting time so far I have waited 4 hours for my withdrawal when on other site it is within 30-minutes or most of the time instance I would like to know what Parry match I've got to say about how long I have to wait for this process as it should be instance as you stated when I made the withdrawal please get back to me Parimatch with a answer to my query and I will boost the comment rating up to two very good if you can speed up my withdrawal process.
Withdrawal process waiting time so far I have waited 4 hours for my withdrawal when on other site it is within 30-minutes or most of the time instance I would like to know what Parry match I’ve got to say about how long I have to wait for this process as it should be instance as you stated when I made the withdrawal please get back to me Parimatch with a answer to my query and I will boost the comment rating up to two very good if you can speed up my withdrawal process.
Reply
Nikki Pow
14 September 2022
Comment from uk.trustpilot.com
Excellent customer support from Lauren today.
Excellent customer support from Lauren today.
Reply
Sally Woodcock
14 September 2022
Comment from uk.trustpilot.com
Excellent Customer Service from Jayce on Live Chat. Sorted my promotion problem within minutes
Excellent Customer Service from Jayce on Live Chat. Sorted my promotion problem within minutes
Reply
Thomas
13 September 2022
Comment from uk.trustpilot.com
They were very quick to sort out my issue.
They were very quick to sort out my issue.
Reply
Neil
03 September 2022
Comment from uk.trustpilot.com
A Proper Company Good offers, honour their word, great website and app. But what really sets them apart is their customer service. Gyorgy was superb in resolving my issue with using my bonus. No bias here. Check my previous reviews, Ive hammered bad casinos in the past. These guys are fabulous
A Proper Company Good offers, honour their word, great website and app. But what really sets them apart is their customer service. Gyorgy was superb in resolving my issue with using my bonus. No bias here. Check my previous reviews, Ive hammered bad casinos in the past. These guys are fabulous
Reply
Rusty Med
01 September 2022
Comment from uk.trustpilot.com
Due (possibly) to user error I was missing my free bets. After a short wait on chat, Houda was able to identify the reason and quickly resolve it with a credit. Good comms, easy fix.
Due (possibly) to user error I was missing my free bets. After a short wait on chat, Houda was able to identify the reason and quickly resolve it with a credit. Good comms, easy fix.
Reply
Richard
01 September 2022
Comment from uk.trustpilot.com
Looked for help on Chat - spoke to 2 agents & they were excellent - Christie & Orsi
Looked for help on Chat – spoke to 2 agents & they were excellent – Christie & Orsi
Reply
Eric Y
01 September 2022
Comment from uk.trustpilot.com
Quick and helpful response to my support request. I am a happy customer.
Quick and helpful response to my support request. I am a happy customer.
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Rakesh Jeevan
29 December 2022
Comment from uk.trustpilot.com
Parimatch is fraud and big scammers they steal customer money please stop playing in this fraud because I made my deposit in this fraud site on 5th almost now 25days now amount also received to there merchant when asked for proof there merchant denying to give details and also they ask your bank about your fund when will refund my bank told that amount already received to merchant to told customer service but same reason they saying amount not receive I have all the proof and I shared they are denying to refund my funds better stop playing on this site this is a huge fraud site and scammers
Parimatch is fraud and big scammers they steal customer money please stop playing in this fraud because I made my deposit in this fraud site on 5th almost now 25days now amount also received to there merchant when asked for proof there merchant denying to give details and also they ask your bank about your fund when will refund my bank told that amount already received to merchant to told customer service but same reason they saying amount not receive I have all the proof and I shared they are denying to refund my funds better stop playing on this site this is a huge fraud site and scammers