Quinnbet PLAYER REVIEWS(1962)

Rebecca Scarlett
28 March 2025
Comment from uk.trustpilot.com
If I could give below zero I would! Horrible company! On Tuesday I won a large sum of money from a small deposit! Fast forward to today with over ten emails sent asking for an update on my withdrawal and now since yesterday no reply I have just raised the issue with resolver! Please do not play on this site! Please!

Rob bolitho
28 March 2025
Comment from uk.trustpilot.com
Happy to take your money, closes your account when you win, avoid this bookmaker at all costs

Barry
28 March 2025
Comment from uk.trustpilot.com
The live blackjack is fix I have played live blackjack on many sites and this on has to be the worst one iv been on

David Mansfield
27 March 2025
Comment from uk.trustpilot.com
Siobgan was very helpful and knowledgeable ,solved my deposit/ withdrawal problem very quickly, EXCELLENT

Silas Tomlinson
25 March 2025
Comment from uk.trustpilot.com
Pathetic company.Had a little win ( $1k )asked for verification which was promptly sent then closed account no reason given.I am a elderly guy been gambling 40 plus years

Tom Palmer
24 March 2025
Comment from uk.trustpilot.com
Awful company please look elsewhere ! They hold your money and suspend your account so you can’t access it.

Matthew
24 March 2025
Comment from uk.trustpilot.com
Slots closing. Logging out of the site. Not recovering spins. Asked for transaction history on slots to be emailed. Completely ignored. Be aware the company do not care one bit. Of course, after reading this. You will scroll down to the soon posted response of dribble and patter from quinn bet about how this is somehow my issue and slots are robust blah blah blah. Youve got 28 days to send the transaction history. As requested twice on email. The gambling commission will be informed. Thanks for spitting me out the other side of your revolving door of careless cash grabbing. Cant wait to find a slot company that can, play fair on slots (quinn does). Provide a respectful and caring service when required. Not stone cold service. Embarrassed for you.

Paige
23 March 2025
Comment from uk.trustpilot.com
Always empty games even bonuses. Gets you up to a certain amount then takes it right back just as quick.

Michael 'Fat George' Mac
23 March 2025
Comment from uk.trustpilot.com
This company knows what it is doing and is not afraid to pay out and deservedly gets good reviews in a saturated and generally poor marketplace.Their site is a bit old fashioned and but if you are old school, this suits fine and they cover a vast range of markets. I have no doubt they will expand further.

Lee Scott
20 March 2025
Comment from uk.trustpilot.com
Paid up on time with withdrawals, mostly within the hour.Bets settled almost instantly. Slightly limited options on non football markets.A few niggles with the operating systems but nothing too difficult to negotiate. ALWAYS promoting gamble aware ! And easy to access.As an ex manager of Ladbrokes I can safely recommend this company. PS I am currently saving up to go to South America in November, so I decided to self excluded from all online gambling sites for 6 months including QuinnBet, this was done and completed within 2 minutes. WELL DONE QUINNBET 👏

Craig
20 March 2025
Comment from uk.trustpilot.com
You will get your money if you win . C service , hard work. But they do pay and are trustworthy .

Lorraine Whitmarsh
15 March 2025
Comment from uk.trustpilot.com
I’m completely confused I have a net deposit monthly limit. Usually this either resets every 30 days or on the first of each month. I started playing on this site on the 13th of feb on the website it stats that it’s monthly limit runs from the first of the month to the last day of the month. So I was surprised when I could not deposit on the 03rd of the month when I had not hit my limit in those three days. Support advised that it was in a 30 day reset so would be able to deposit on the 15th which was 30 days after my first deposit which made sense. Went to deposit today and couldn’t now am being told I can’t deposit until the 22nd as I hit my limit in the 20th of feb which means it’s 35 days from first deposit not 30 so confused as if I had hit my limit on the 20th of feb why was I still able to deposit untill the 03rd of march

Colin McCauley
14 March 2025
Comment from uk.trustpilot.com
Just needed a little assistance with something and Anna was very quick and helpful at sorting out an issue I raised.

MIsa
14 March 2025
Comment from uk.trustpilot.com
Sport bet ok but games one big joke. Stake 2 pounds winning in bonus less 100 pounds. 99 percent bonuaes lesa 100 pounds and for bonus need many many spins.

Dee
13 March 2025
Comment from uk.trustpilot.com
Fiona g was very helpful but had to message for my money to be withdrawn but othert than that she was so helpful got my money processed in 5 mins Thanks

dirkdigalo
13 March 2025
Comment from uk.trustpilot.com
Used to be an ok site but once the site was overhauled it lost all its good slot games, and the rubbish slots that there is do not give bonuses or pay out more than £1.30 spent over £500 and not one return been told that slot companies have pulled out with this lot because they were changing the RGN's so that players couldn't win reasonably most likely true as they all of a sudden when the site was overhauled players have stopped winning as many other reviews will tell you, avoid and stick with a reputable website

MILO DUNPHY
13 March 2025
Comment from uk.trustpilot.com
Very helpful and polite, a pleasure to deal with

Ingrid
12 March 2025
Comment from uk.trustpilot.com
Been contacting support for last three months - trying to release my money after a profitable account- takes more than two weeks to reply - live chat just tell me the process is still under review and I will be contacted but they don’t reply to emails nor contact me - can you please respond to my emails ingridcussy

Oliver Snelling
12 March 2025
Comment from uk.trustpilot.com
They don’t honour sign up promotions and refuse to payout even when all requirements are met. Avoid as not trustworthy.

Gareth Welham
11 March 2025
Comment from uk.trustpilot.com
Fantastic customer service, was speaking to Sarah earlier regarding offers for Cheltenham, helped me out with that and also gave me a free bet to use! Withdrawals also in your account within a couple of hours 🙌

Lucy Charles
11 March 2025
Comment from uk.trustpilot.com
Sarah is truly the definition of a star employee ! Knowledge, fast acting and generally pleasant to deal with, she would restore your faith in customer service altogether! During the busy betting period she was patient and explained everything to me perfectly. Great service

Martin
10 March 2025
Comment from uk.trustpilot.com
Brilliant service was talking to a girl call Ciara great to deal with very good service

Sean Murph
10 March 2025
Comment from uk.trustpilot.com
Giving a 2 star as since the new upgrade casino game selection is very poor. Half the games don't load(have tried the troubleshooting guidance but still no joy) Finding sire very sluggish.Also withdrawal times have increased. Used to be processed within 1-1.5 hours but hour now its longer hours and even the next day. I do get its 24 hours processing time but need to be on par with other sites. Please bring back old game selections. Hope review will change over time

Scott
07 March 2025
Comment from uk.trustpilot.com
SCUM SITE Thought I would give this site one last bash! Why did I bother another £50 on 20p spins on doghouse 1 bonus paid £1.16 the trigger starts at £1 It’s honestly laughable don’t get me wrong I’ve lost on other sites but not as bad as this one, it’s actually so far criminal I can only think they must pay the gambling commission off! Honestly avoid like the plague lesson definitely learnt now! Disgusting! 🤢

Craig
06 March 2025
Comment from uk.trustpilot.com
Not a great experience at first. But everything has been resolved and appreciate your help. Thanks

Scott
06 March 2025
Comment from uk.trustpilot.com
AVIOD THE SLOTS This company seriously needs to be looked into, £130 on 20p spins not one bonus also logs you out the site when it gets your loss limits up on the game! It’s actually criminal Please don’t come back with your auto generated messages that’s the slots pay at random! It’s bullshit at its finest

Ykieres
04 March 2025
Comment from uk.trustpilot.com
I made 2 withdrawals one on the 2 march and second one was on the 28 feb it's been 2 days now still not process yet I tried a number of times to email customer service it's a big joke you never get a proper reply don't even bother to msg on live chat support neither its bot .i have send them email after email send all the documents they requested still after 3 days my withdrawal of 1000 and 800 has not been processed.i am taking this further.Do not registered on here this site is a big scam they will quickly take your deposit if u win forget about getting this money. quinnbet are not a casino I recommend and I think those reviews on here are fake

Olfrost
04 March 2025
Comment from uk.trustpilot.com
So I have been playing here for a while! Always been great, never had any issue... until the site all changed last week. I had two very good wins yesterday both over a thousand pounds, i tried withdraw the 1st win and ended up having to do it in 3 seperate transactions, recieved these winnings last night all good then I win another 1000 and try to withdraw to the same method and it says invalid payment option! I try to contact live help (yesterday afternoon) and have zero response and also email quinnbet with zero response. I have tried again this morning to withdraw my thousand pounds and still can't and still getting the same message invalid payment method. I would like this resolved ASAP but don't seem to be getting any help or interaction. I hope I don't have to take it even further with my complaint as I used to love this site! Laura bland

The man
04 March 2025
Comment from uk.trustpilot.com
I was supposed to be given the loss bonus which is 2x play through but was given the loyalty bonus which is based on winning by mistake the difference being a 35x play through before money is withdrawalableI tried to contact about getting this changed over or having the winnings transferred Tom me as I had already played 2x I had little to no response for nearly 24hours in the meantime by a miracle managed to play through the 35x wagering requirement and had money to play but was guaranteed 140 pound when gone through very likely to be more when go through the money to then get an email to say they had taken that money and given me the correct bonus right back down and have to go through 2x again Low and behold I try play through that and absolutely nothing I’ve been completely ripped offI’m waiting for a a reply but nothing don’t here anything back for hours/days I cannot believe it Update I have been given what I had won so I am happy about this I would of put it to 5 stars but the wait times at the minute for answers are not good it wasn’t like that before the website change I hope this can go back to how it was before then

Phuong T N
04 March 2025
Comment from uk.trustpilot.com
I made 3 withdrawals, one on the 2/3 & two on the 3/3. Both withdrawals made on the 3rd took about a day, so I find it odd that my first withdrawal has not been processed/received yet but the later ones have.I tried to speak to their customer service, but there is no response from either of their live chat or email.Edit: Amy contacted me via email and processed the withdrawal and i received it immediately. That's appreciated Amy, thank you.

Jack Rackley
04 March 2025
Comment from uk.trustpilot.com
Changed there system recently. Nothing but problems since. Spoke to customer service about my 10 percent weekly bonus (never had issues before) apparently it’s credited right and £4.80 is 10 percent of £442.50 🤦♂️ Even sent the photos from there site showing 7 day deposit / loss.

Supr Doopr
03 March 2025
Comment from uk.trustpilot.com
I used to like this site and spent a lot with them.Something has changed, they have improved the website but the service has gone.Dont even bother with chat function its pointlessUsed to be 2 hour payout now its 24 hours at least and you may as well go to a site that does instant payout.

Scott
03 March 2025
Comment from uk.trustpilot.com
Took out there welcome offer placed qualifying £10 bet which settled 48 hours ago, no free bets credited and just being ignored via live chat! Slots games freeze constantly and kick you out I would avoid this site

Leon
03 March 2025
Comment from uk.trustpilot.com
I've just signed up today and bet £10 as the offer was get £20 in free bets.Despite my bet settling more than 5 hours ago I haven't got a free bet.I've contacted them on live chat and email with no reply.Terrible first impression for a new customer

Dan
03 March 2025
Comment from uk.trustpilot.com
The customer support is extremely quick for a casino. They sort the issue out on the spot as opposed to stalling like other Casinos. Anna, one of the staff members helped with a withdrawal issue within minutes.

AW R
03 March 2025
Comment from uk.trustpilot.com
Probably the slowest withdrawal casino out there. Been waiting 20 hours for £100 and can’t see if it’s even been processed. There’s no progression or details on your withdrawal. To deposit it takes seconds but to withdraw it takes days 🤣🤣

Jack
01 March 2025
Comment from uk.trustpilot.com
Rigged casino, played roulette with 77% board coverage and on 3 separate occasions, playing 5 spins each time missed every spin. The odds of missing 5 consecutive with this board coverage are 1/1560 to miss effectively 15 spins in a row at board coverage 77% is 1 in 3.6 billion

Rachel Swain
28 February 2025
Comment from uk.trustpilot.com
Done 3 separate withdrawals and it's been well over 24 hours and still nothing withdrawals all pending still. Live chat no one seems to be answering. Quinnbet what is going on??

richard
28 February 2025
Comment from uk.trustpilot.com
Great site with great bonuses, until... the new update they have gone from 2 hour payouts to god knows how long! I have 3 withdrawals i made 4 days ago and still no sign. I've used the site for many years so there's no verification issues etc. No idea what has happened.

Michal Sz
28 February 2025
Comment from uk.trustpilot.com
Website went down due maintenance without any warnings. That’s cool. Then website completely changed and that’s the point when weird stuff started happening. Previously live chat was fine. Now they let me deposit 160£ but then suddenly I’ve got a message that my account need verification. That’s fine. I’ve provided whatever they need but no reply since. It’s been like 6h now. Live chat is mainly a dead chat. Nobody responding for hours. Still waiting for an answer. Also. Keep changing my odds for decimal and app do not save my preferences. It’s strange that Quinnbet doesn’t respond on bad reviews here and it feels like all good reviews are written by Bots. It use be good but it’s a bit strange and concerning.

Chloe.x
28 February 2025
Comment from uk.trustpilot.com
Waited 24hrs for my payout of £100 but still no joy. Customer service is great via email but not by chat. Any updates quinnbet? Updated to 5* - recieved withdrawal Thank you

Sniper 786
27 February 2025
Comment from uk.trustpilot.com
First time joining yesterday not recieved my withdrawels yet, very slow and poor service, hiccup with withdrawals on their side but working quick as they can i want my money, no opology for delay in funds returning to my bank account,worst experience ever so far, can you sort it out please, I NEED MY MONEY ASAP.

Archibald
27 February 2025
Comment from uk.trustpilot.com
No warning about the site going down for maintenance. Feedback on live chat has been taking hours. Wishdrawals normally take 20-30 mins but this is 8 hours later and no explanation. It was a poor website before, only bolstered by some of the loss bonuses available. Unfavourable odds, non-existent customer service, the unexplained removal of games...I could go on.

Kelly
26 February 2025
Comment from uk.trustpilot.com
This was my favourite casino and betting site. The last few days I have been unable to log in until today after they updated the site. Now all the the games I play on have been removed from the site, they have removed all the Slingo games, deal or no deal etc I played on some other games but the winnings didn’t go onto my account. Will be closing my account with them now

Oliver Ayers
26 February 2025
Comment from uk.trustpilot.com
Updated the site and closed for maintenance without warning. Had a winning bet during this time and it took 30 hours to settle. Was told the traders would settle all bets that happened during the site maintenance the next day which was ludicrous.Once the bet had been settled I placed a withdrawal. Withdrawals usually hit my account within 2-4 hours. This didn’t happen. Contacted support and was told that the team are ‘working’ on withdrawals and it will be made in due course. No time frame given whatsoever.Won’t be returning. No apologies from them and no warning of the site being down for a revamp. It was down for over 18 hours.

dirkdigalo
26 February 2025
Comment from uk.trustpilot.com
Had always been a fair site to use same as any other you win or lose that's just part of responsible gambling anyone gripping about losing has a problem only downside I would say they have since yesterday's new update most of the slot games I once played are now gone, games like Irish frenzy or the goonies etc player favourites

Peter Whitehead
26 February 2025
Comment from uk.trustpilot.com
Quinnbet was already my favourite betting website but the revamp has made it even better and I have found it very easy to use. It is also the best site for free bonus bets.

Rafal
25 February 2025
Comment from uk.trustpilot.com
Hello.how can I now login to my account because is maitance site and doesn't work

Tyler Heath
24 February 2025
Comment from uk.trustpilot.com
Maryna Was excellent with her response times and was incredibly helpful. Thank you.
Kevin Merry
30 March 2025
Comment from uk.trustpilot.com
After some nice wins for a conservative punter ...my withdraws got slower and slower ...I'm now waiting for an amount under £100 to be sent to my bank,this is now 3 days on ...customer service say they can't help because it's being delt with the verification team ..verification team need forms of i.d ...which to my best knowledge i have sent ....in my opinion regarding this situation quinn are happy to take my money ..but stalling on paying what's owed...
After some nice wins for a conservative punter …my withdraws got slower and slower …I’m now waiting for an amount under £100 to be sent to my bank,this is now 3 days on …customer service say they can’t help because it’s being delt with the verification team ..verification team need forms of i.d …which to my best knowledge i have sent ….in my opinion regarding this situation quinn are happy to take my money ..but stalling on paying what’s owed…