Quinnbet PLAYER REVIEWS(1747)
Joe
14 March 2024
Comment from uk.trustpilot.com
Enjoying the app so far, room for improvement but fair. Live chat was helpful, fast and polite. Withdrawal was reasonably quick. Great bonuses 👍👍
Trevor Harrison
14 March 2024
Comment from uk.trustpilot.com
If I withdraw a small amount like £30 it's in my bank account the following day but I withdrew £800 on the 11th of March and still haven't received my money on the 14th.I've checked my Quinn bet account this morning and the payment is still pending with other payments pending since the 11th I may add.I've sent 3 emails and haven't received 1 reply absolutely shocking how can this company be in the top 10 of UK online betting sites.
Patrick Maguire
13 March 2024
Comment from uk.trustpilot.com
Depositing is easy enough but withdrawing is slower than other betting apps
Gary Taylor
13 March 2024
Comment from uk.trustpilot.com
I have been with many bookmakers and have been gambling for 40 years but Quinnbet is the best one I have had so quinnbet please keep up the good work
Catherine Nevin
13 March 2024
Comment from uk.trustpilot.com
After opening an account with this company I was pleasantly surprised with the outstanding customer service and support received.Professional staff whos quick response and helpfulness definitely made an impression. All my questions & queries were answered and dealt with promptly with extreme professionalism.Few companies can boast this high standard of customer service,a refreshing change to see such high level of care.I would imagine this is a very busy period for this particular company, but the standard of service is maintained even under pressure.Excellent
Tony Dunn
13 March 2024
Comment from uk.trustpilot.com
Just couldn’t get into my account so contacted them team they were so helpful in getting me back into my account , thanks so much , Tony 👍
Customer MR M D OWEN
13 March 2024
Comment from uk.trustpilot.com
Has £125 as the maximum deposit, yet nothing is allowed. zIt had £40, earlier on — that worked and I played with £40.
JD
12 March 2024
Comment from uk.trustpilot.com
Fast, friendly, helpful customer service from Samantha W. Straightforward compliance docs request turned around very quickly.Very good experience on the app and website. QuinnBet are very good, give them a try
Ravinder
12 March 2024
Comment from uk.trustpilot.com
I'm new to quinnbet and wow do I love using this app so easy to use and navigate to find markets. No lags no hassle and quick and user friendly. I will recommend to all my freinds that use other operators.
conor ryan
12 March 2024
Comment from uk.trustpilot.com
Really satisfied with the customer service provided by Quinn bet today. Zara responded extremely quickly and accurately to the queries I had about account verification and promotions.
chris ashcroft
11 March 2024
Comment from uk.trustpilot.com
It was a quick response from your team when I needed to provide certain information and documents which helped me move forward thank you
SH
10 March 2024
Comment from uk.trustpilot.com
So far so goodWon and withdrew and only a couple of hours later it was in my accountAnother site I withdrew from yesterday morning still hasn’t paid out.I spoke to online chat who were also very helpful
Alexander Paget
10 March 2024
Comment from uk.trustpilot.com
Spoke with a lovely lady called Sarah about removing my old card Sarah was a absolute lovely woman who removed it immediately with no hassle as soon as I sent my new card details
RAJ BEDI
09 March 2024
Comment from uk.trustpilot.com
I like the layout of your site and easy to navigate the markets..One negative point.. Quinnbet should have faster withdrawals in line with most other uk online gambling sites
Carole
09 March 2024
Comment from uk.trustpilot.com
I love the site. Had some real decent wins and withdrawel was pretty quick. Just glad I stumbled across this site. I felt the gamed played fairly in my favour.
M L
08 March 2024
Comment from uk.trustpilot.com
Casino games returns are way low. Been playing for a while now with the hope to get a decent payout but unfortunately for me it never comes. I find it frustrating that bonus features hardly get triggered when I stake £2, £4 and £5 per spin…
Francesca
08 March 2024
Comment from uk.trustpilot.com
Only just signed up but looks to be loads of great offers.I like the money back if your horse loses to the favourite.Easy to use site
Lyndsey Edwards
08 March 2024
Comment from uk.trustpilot.com
Update to review below....Hey so I found the game and upon loading it the free spins were credited which I managed to win a whopting £3 from.. not much for 50 spins tbh and I wouldn't waste anymore money playing. I'm aware that you win some you lose some but Frome the £10 I played with yesterday it was the sameseem to be 99% loss 1% win at 10p I'm not exaggerating either. Just want to say though that this is my personal opinion and experience others could be lucky lol I'm confused as to whether this is a legitimate site tbh hence the low score although I will update accordingly as an when I'm successful in getting through to an actual human. I registered with the site via a promotion deposit £10 get 50 spins slots that was yesterday and I was advised it would be credited by 4pm at the latest the following day although it weren’t the event showing as pending despite making the necessary deposit and the 10 wagering actually spending £14. With other sites it usually shows the promotion that is currently active but nothing so I message them just to enquire about it and they responded with the information it will be credited by 4pm next day which as of yet hasn't happened. The reason I'm now doubting the legitimacy is I messaged them via the email received n got a reply saying that the email address I'm trying to reach may not exist I've received that Same response upon trying to contact them does anyone know how they work n any experience with the welcome bonus not being credited?
Lisa
07 March 2024
Comment from uk.trustpilot.com
Very happy with the service and speed of my withdrawal!Definitely a favourite website with a great choice of games.
laura
06 March 2024
Comment from uk.trustpilot.com
Never had a problem with quinnbet, withdrawals go in straight away, so far so good. Would defo recommend them
Adam
06 March 2024
Comment from uk.trustpilot.com
To be honest I spoke to Samantha and she was very responsive and helped and I know we all have our bad days but when people come across nice on custermor service is does help a little to our day , thanks Quinnbet.
Mr Kevin Innes
06 March 2024
Comment from uk.trustpilot.com
Good selection of casino games, good bezt odds guaranteed on uk horse racing fast payouts if withdrawing 5/5
Tomasz
05 March 2024
Comment from uk.trustpilot.com
I enjoy playing at QuinnBet. Haven't had a intrusive checks (so far anyway), withdrawals are quick, sport offer is good. I'm operating on exchanges, but i like to have a odd acca or blow some cash on bookies. Quinnbet is so far nr1 for me to go.Btw, i wish there was some livestreams for tennis and soccer.
Ben
05 March 2024
Comment from uk.trustpilot.com
I’d say the game is okay but should be better wins on spins and better odds for your free bet but over all good place app seems to freeze some times
Miran Shah
05 March 2024
Comment from uk.trustpilot.com
Not one of the mainstream online accounts - however I must highly recommend. Ive had to use customer service a few times and they have been 110% each time.
Dean Maspers
04 March 2024
Comment from uk.trustpilot.com
Customer service care . Making sure banking details were correct and safer gambling
Chris B
03 March 2024
Comment from uk.trustpilot.com
Good range of betting markets and more free bets than any other bookmaker I've used. Withdrawals always prompt.
Lawrence
03 March 2024
Comment from uk.trustpilot.com
I was trying to activate the free spins on quinbet, as. I have just joined and I spoke to James from customer service who said he will notify the correct department for me and I appreciate hus help kind regards Lawrence kirby
Jo Dawson
03 March 2024
Comment from uk.trustpilot.com
After reading reviews i was worried about the customer service but Sarah helped me with my withdrawal and it was sorted within an hour. Great service.
Andrei
03 March 2024
Comment from uk.trustpilot.com
note 1, he didn't know how to give me details about the bonus! I asked him to transfer me to someone capable, he didn't transfer me! I deposit £700, I am not given the 100% bonus on the first deposit and I am given 100 free hands of 10 cents! mockery
kat
03 March 2024
Comment from uk.trustpilot.com
Thank u Samantha for your help I had a wee problem and she had it sorted in minutes
Paris
02 March 2024
Comment from uk.trustpilot.com
Withdrawal quick and easy in my account same day opposite to betfred take your deposit ok but problems when withdrawing money
Clare
02 March 2024
Comment from uk.trustpilot.com
Everything with my account has been running smoothly and the promotions you do are very good
Dave
01 March 2024
Comment from uk.trustpilot.com
James at quinnbet was nothing but helpful in rectifying issues. Great asset for the company
Daniel
01 March 2024
Comment from uk.trustpilot.com
Do not upload any money literally stolen my money after iv made withdrawal iv sent all ID what is needed still no reply on emails this company has no contact number really really bad site iv called my lawyer joke of company poor poor poor
Patrick
01 March 2024
Comment from uk.trustpilot.com
all good no problem at all cheers for being a casnio but sometimes think the monday bouns could be a little bit more better
Shaun Perry
01 March 2024
Comment from uk.trustpilot.com
Quinnbet voided bets going back months when a withdrawal was requested and confiscated my money until IBAS ruled in my favour. When i did receive my money 6 months later there was some missing. (i have a screen shot to prove this). Quinnbet hide behind the ambiguous 'you have broken our t and cs' and don't enter in any correspondence other than that despite requests for them to reconsider and for a manager to call me with an explanation (not to much to ask surely?) Customers can not call them as Quinnbet don't allow this, as you can see from their website. I have still not received an apology or a reason for their behaviour so please Quinnbet come on here and let me and everyone else know the EXACT reason why you saw fit to void all my winning bets, (not the losers surprise surprise) keep my winnings and not even have the courtesy to tell me why? Please don't come on here and state we can't comment on individual cases.
Matthew Lowden
01 March 2024
Comment from uk.trustpilot.com
Zara was extremely helpful, very quick replies and issue solved literally within minutes. Thanks so much!
Customer
01 March 2024
Comment from uk.trustpilot.com
Great site i have been on some really bad sites but quinnbet has been a great experience lots of games and a very speedy payout when winning i totally recomend playing on this site
Dude
01 March 2024
Comment from uk.trustpilot.com
VOIDED MY ANTEPOST BET, quinnbet voided my antepost bets for cheltenham and then wouldn’t let me withdraw my balance. WARNING to anyone placing cheltenham bets just use another betting firm there is so much choice.DISREGARD quinnbet unless if you like to win you really lose. They have made up so many excuses of why they have not paid up my balance and I have sent every document and photo they have asked for but still refused and as for the ante post bets which had come down in price brilliantly they have not even answered the questions on this all they say is business decision as for my balance it’s my money they are stealing
Joseph
01 March 2024
Comment from uk.trustpilot.com
WONT PAY OUT.simple they take your money after the signup checks and GUESS WHAT the unthinkable happened. I won a couple of bets. New tv I can buy I thought. But noooooooo. This company will not pay me and by the looks of the other reviews they won’t pay 100s of others either and footnote like so many of Quinnbets bad reviews yes all my id statement proof of address are all verified but they either ignore emails for weeks or simply come back with rubbish about anything they can make. WARNING DO NOT USE QUINNBET EVER EVER EVER
Jonathan
29 February 2024
Comment from uk.trustpilot.com
Customer support are absolutely brilliant, I had a problem with my withdrawel.Zara dealt with my query, got back to me straight after I emailed, answered all my questions and fixed the problem within 10 mins after I emailed.I had a very pleasant and satisfying experience with the support, and Zara.Thanks again!!
GC
29 February 2024
Comment from uk.trustpilot.com
Easy to follow / use App (after initial issues). Like the cash out options available on some bets and competitive markets.
Debra
29 February 2024
Comment from uk.trustpilot.com
No issues. Queries responded to quickly. Great offers. Everything you need in a betting site.
Frank McClure
29 February 2024
Comment from uk.trustpilot.com
Easy to navigate. Competitive prices. Only one thing that I don't like, can't get prices for Scottish lower leagues
Will Benjamin
28 February 2024
Comment from uk.trustpilot.com
Awful Firm, happily took my deposits and my bets. Then proceeded to limit my account very quickly. Went to withdraw the funds I have in there and was told my account is under review. Have been waiting 3 weeks for review to happen. Have repeatedly ask for an update or a timeline on his review but am given no information. The customer service team is ignoring my emails. Would advise against using them unless you want a protracted battle to withdrawn funds with no explanation.
Adam
27 February 2024
Comment from uk.trustpilot.com
Had the account open for a little over a week… apparently they have emailed me asking for documents but no email received. They are now refusing to send me my withdrawals but I can still deposit… funny that… literally holding me ransom to send documents by holding back my withdrawals.. pure thieves
gregchambershotmail.com
27 February 2024
Comment from uk.trustpilot.com
Brilliant customer service by Fiona G. Was very quick and knowledgeable answering my questions. Congrats on having Fiona G as one of your employees.
Paul m
26 February 2024
Comment from uk.trustpilot.com
Account restricted and won’t payout, was up on account, then only let me bet £1 on the ggs but guess what let me spend what I want on the casinos. Won’t pay out and sent all forms. If they come back and say trader decision or gambling commission guidelines , not paying out is not gambling commission guidelines. AVOID THIS BETTING COMPANY AT ALL COSTS
HNW
14 March 2024
Comment from uk.trustpilot.com
Half the odds of anyone else. These guys are pathetic. Their odds are always so poor. They are also very slow to transfer winnings.
Half the odds of anyone else. These guys are pathetic. Their odds are always so poor. They are also very slow to transfer winnings.