Quinnbet PLAYER REVIEWS(1747)
Ben
11 January 2024
Comment from uk.trustpilot.com
Failure in making a withdrawal It has now been 9 days since I requested a withdrawal from my account and the money has still not been received. You asked me to send documents via email which I did within an hour. Emails and live chat are offering no solution. Very poor customer service.
Bill
10 January 2024
Comment from uk.trustpilot.com
James helped me remove an old payment method, swiftly and without hassle.
Daisy Daiana
09 January 2024
Comment from uk.trustpilot.com
Simple and useful from customer service by Fiona .
Wibwob R
07 January 2024
Comment from uk.trustpilot.com
Had a problem but michelle sorted it within minutes
Ian Roscoe
07 January 2024
Comment from uk.trustpilot.com
Have had no problems with this bookmaker over the past 12 months. Easy to navigate.Live chat very good and Sarah was very quick updating my address today.
dirkdigalo
07 January 2024
Comment from uk.trustpilot.com
Always pay out within a few hours I've won and lost its part and parcel of responsible gambling, anyone griping about loss shouldn't gamble, I've had to send documents couple times as part of KYC and had no issue with it, used a few sites over the years and find quinnbet by far the best
JAXX
07 January 2024
Comment from uk.trustpilot.com
Worst company ever the company made an error let me withdraw money then let me lose loads of money before then voiding all the bets I won and left me with nothing
James Sloan
06 January 2024
Comment from uk.trustpilot.com
I had the pleasure of making the virtual aquantance of an virtual Angel called Cliodhna she was so polite and apologetic to my predicament,she apologised for the inconvenience and sorted out my grievence promptly and professionally, if I was her superior I would give her a raise immediately I can see a great future for this quinn angel, I live in hope that one day I'll have the honour to speak again to this amazing virtual lady a virtual pint awaits some where in Dublin
Carl
06 January 2024
Comment from uk.trustpilot.com
Never look after customers they give you Ā£1 free bets every now and again or Ā£2. Expect you to spend loads and get little back. Customer service advisors and supervisors are so rude aswell.
Karl Rio Howard-Hope
06 January 2024
Comment from uk.trustpilot.com
I recently had an issue regarding an expired card on my account, giving me an issue withdrawing money however, Sarah at customer support got in touch rapidly to help resolve the issue for me. 5 star support. Very impressed.
Paul Myers
05 January 2024
Comment from uk.trustpilot.com
My card had expired and the marvellous Amy quickly set up another card with a pending withdrawal.Amy and all the staff at Quinnbet are so nice.
simon latham
05 January 2024
Comment from uk.trustpilot.com
Absolute rubbish site always freezes , really slow and promos are abysmal the live chat is ridiculous they just leave you waiting for hours , my opinion there's a lot better sites out there š steer clear peeps
James Mitchell
05 January 2024
Comment from uk.trustpilot.com
Great support and told me my funds wants sent to old card and Sarah processed them straight to my new bank account. Really appreciate the support from Sarah! šš«¶
julie gardner
04 January 2024
Comment from uk.trustpilot.com
I used my bank card (had to be cut up though out of date) so used my wife's with her permission because we both play on the site! Now I won a few times and they paid the money into her account then I won again Ā£600 but they refused to pay me wanted verification fare enough anyway I have started a dispute...quick enough to take my money I even transferred from my bank to my wife's unbelievable they won't even pay back what we deposited
Lekan Junior Awe
04 January 2024
Comment from uk.trustpilot.com
Very friendly staff and clear explanation on welcome bonuses. Amy really made it crystal clear on how to qualify. Thank you Amy
Sam Eve
04 January 2024
Comment from uk.trustpilot.com
Great fun! Good customer service. Thanks Rachel.
Dean Hughes
03 January 2024
Comment from uk.trustpilot.com
They owe my 76 year old mother over 7000 pound and closed her account due too money laundering she's 76 for god sake she has applied for a ccj to the director of the company and it's come to our attention they are trying to strike the company off on companies house so we have put a block on that for now till we send it baliffs in for the funds they owe plus interest
John
03 January 2024
Comment from uk.trustpilot.com
Great site easy to use , I had a question that was replied to by Evan promptly , and fully answered my question .
Paul Myers
02 January 2024
Comment from uk.trustpilot.com
Excellent customer service. I chatted with Cliodhna. They were so polite, efficient and courteous. An asset to Quinnbet.
Ian cork
02 January 2024
Comment from uk.trustpilot.com
The customer service agent Fiona was very helpful and friendly
Supr Doopr
01 January 2024
Comment from uk.trustpilot.com
Love this site. I get 25% back on anything I lose with a max of Ā£50 as a free bet every week. They give away free bets all the time , generally really good and withdrawals are always same day, within 2 hours, sometimes immediate. (Unless you withdraw late at night into early hours)
John Healy
01 January 2024
Comment from uk.trustpilot.com
Got help from Michelle on the chat. Very good customer service
Chris
01 January 2024
Comment from uk.trustpilot.com
Samantha W was very helpful with regards to verifying my account even going so far as to lay out the step by step procedure to verify a Revolut card. Thank you for making my start with Quinnbet a positive one
Jamie Carr
31 December 2023
Comment from uk.trustpilot.com
Fiona G was more than happy to answer my questions on christmas day. Great customer service! verification team do an amazing and very efficient job of processing your documents.Impressed and thank you!Have a good new year!
N/A
31 December 2023
Comment from uk.trustpilot.com
Stay well clear. Unable to play games Nd takes ages loading so took my money back out. This was 2 days ago. Still haven't received my money. Spoke to quinnbet this morning n apparently the processed my money yesterday. Yet no money from them in my account. They literally stole my money
James Gould
31 December 2023
Comment from uk.trustpilot.com
New customer of about 2 months now such a great casino was skeptical at trying a new casino other than my usual one I play at but I have Quinn casino a chance and I must say it's been great great selection of games superb customer service and quick hassle free withdrawals overall a top online casino my new go to place āļøšš
customer
30 December 2023
Comment from uk.trustpilot.com
Had an issue.and it was very diligently dealt with by one of your service agents called Eoin.
Michael Morgan
30 December 2023
Comment from uk.trustpilot.com
The worst site going for spins! Takes ages to get a bonus, literally just takes your money!! Avoid!! Use Skybet or bet 365. At least there you get a chance to get a bonus
Graham Allen
29 December 2023
Comment from uk.trustpilot.com
Had a conversation with Rebecca on quinn bet very pleasant and professional highly recommended no waiting for 1/2 hour
Declan Doyle
29 December 2023
Comment from uk.trustpilot.com
Had a issue solved by the lovely Rebecca this evening.. Such a great team & app
Paul
29 December 2023
Comment from uk.trustpilot.com
Fast and efficient. James was quick efficient and dealt with my query
A R Bernardo
29 December 2023
Comment from uk.trustpilot.com
Sarah , is a very responsive and friendly customer service. Rate of 5 star. Very high initiative.
Derek o mahony
28 December 2023
Comment from uk.trustpilot.com
Great customer service spoke with Rebecca regarding an issue on my account was rectified very efficiently
Dan
28 December 2023
Comment from uk.trustpilot.com
Unlike other online bookmakers, the live chat was extremely helpful and sorted my withdrawal issue straight away with money in my bank account not long after - very refreshing! They have my business from now on A++++
Mr Mohammed Abdelhamid
28 December 2023
Comment from uk.trustpilot.com
Best app ever u can have fun , trusted and honest
Jonathan Collins
28 December 2023
Comment from uk.trustpilot.com
Very straight forward and prompt response from Rebecca. Always good to deal with a competent betting company.
Natasha Trimble
28 December 2023
Comment from uk.trustpilot.com
Helpful and efficient customer service, never had a problem with site and quick payouts. Thank you Sarah for your help today!
Stephen
28 December 2023
Comment from uk.trustpilot.com
I was having issues depositing funds with Quinn where I was following the process and completing the approval in my banking app. Despite this, the transaction was declining. As I tried a couple of times if must have flagged on Quinn's side and they proactively reached out via email to explain the error code I was receiving and that it sat with the bank side. I reached out to my bank who confirmed the issue was their side. I've never had this proactive contact from a bookie before so it was greatly appreciated!! Thanks Aine
Maria
27 December 2023
Comment from uk.trustpilot.com
Great customer service, especially Fiona, quickly sorted out issue.
Ernesta St
27 December 2023
Comment from uk.trustpilot.com
I received excelent costumer service from support team , lady called Samantha was highly kind , fast responding and super nice . She took her time to resolve my issue in no time with kindly manner . Thank you !
Glenn Dowling
26 December 2023
Comment from uk.trustpilot.com
Very quick and responding to queries. Cliodhna was very helpful with all of my queries.
Graham Donnelly
26 December 2023
Comment from uk.trustpilot.com
Great service was able to tell me how to do what I needed to do no hastle highly recommended.
Caolan
24 December 2023
Comment from uk.trustpilot.com
Nice site, easy to navigate. Sarah from customer service was very helpful and efficient.
Andrew Philip
24 December 2023
Comment from uk.trustpilot.com
Amy was quick kind and happy to sort my question out.thank you amy
Joshua Cope
24 December 2023
Comment from uk.trustpilot.com
Michelle was super helpful with my banking details help
Marcin Podoba
24 December 2023
Comment from uk.trustpilot.com
GREAT SUPPORT AND VERY HELPFUL THANK YOU
Ben
23 December 2023
Comment from uk.trustpilot.com
Michelle from quinnbet made me happy as I was unhappy with quinnbet also very helpful very good because I say how are you she say good how are you some people I ask how are you just say good thanks so many others points but all round 10 out of 10 from me on all aspects
CRISTIAN SLOBODAN MARCOVICI
23 December 2023
Comment from uk.trustpilot.com
GREAT SUPPORT AND VERY HELPFUL THANK YOU FionaG š
Stephen
23 December 2023
Comment from uk.trustpilot.com
I deposited over Ā£1000 pounds in 3 days , playing reel king on Ā£2 spins , got onto the feature twice, no big wins and lots of dead spins, I didn't expect to win lots, that's not how it works , but just be fair, I'm not sure what the percentage is , but for me it's really not good.
Jack Wickens
13 January 2024
Comment from uk.trustpilot.com
Iāve always had a good experience on QuinnBet. From their generous daily/weekly promotions all the way through to customer support. Most notably Ciara who has assisted me on numerous occasions and has always helped me efficiently. She would be an asset to any company as a front member of customer support.
Iāve always had a good experience on QuinnBet. From their generous daily/weekly promotions all the way through to customer support. Most notably Ciara who has assisted me on numerous occasions and has always helped me efficiently. She would be an asset to any company as a front member of customer support.