Quinnbet PLAYER REVIEWS(1747)
Mr.fuentes
04 November 2023
Comment from uk.trustpilot.com
This on top lad called Wesley helped sort my account out and verify my account in a matter off seconds after a big win 🏆
Jay
01 November 2023
Comment from uk.trustpilot.com
Joined around 2 weeks ago account verified straight away without messing about sending documents. £350 up overall and withdrawals generally take a few hours sometimes longer if requesting after a certain time, always within 24 hours. Sports have good offers with winning bets and casino has a good variety of games to play with the live stuff aswell. Only reason I wouldn’t give 5 stars is because your balance updates before a game has finished which shows whether you have won or lost. I don’t particularly like this but overall positive experience and would continue using.
Rp
01 November 2023
Comment from uk.trustpilot.com
I spoke with Sarah today via live chat. She answered all my was was very helpful from start to finish. Quality service
thomas egan
01 November 2023
Comment from uk.trustpilot.com
Simona was very quick and very helpful
Tommy
01 November 2023
Comment from uk.trustpilot.com
I would have gave 0 if there was an option. I was allowed to make numerous deposits over two month period and account was verified. Following a withdrawal they requested documents withholding my withdrawal. The verification team are not responding and as I have self excluded this money should be paid without verification per gambling commission terms. I have opened a resolver and reported the company. Reading all the reviews this Is a usual occurnace and they are not following section 17 guidelines from gambling commission to delay payout. I will be taking legal action if this is not refunded today
Shawn Terry
31 October 2023
Comment from uk.trustpilot.com
Had a great time playing slots Deposited £400Walked with £1600 Had a grate night be back soonGot payed out next day ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Hayden Evans
31 October 2023
Comment from uk.trustpilot.com
Shameful customer service.Namely Ryan Kearney in their KYC/AML team.They hold your money & create hurdles to make it more difficult, it’s like dealing with petulant children. Ryan asked for a full bank statement then queried money transfers from my friends as if I was applying for a mortgage.He shouldn’t be in a position with this responsibility.Asked multiple times to raise a complaint to his superiors but he still hasn’t done it, been over a week now.It’s also quite clear they write their own 5* reviews here to counter all the bad ones that are genuine.
Oliver cool
31 October 2023
Comment from uk.trustpilot.com
Amy was very helpful with very quick responses. The problem which was my mistake was rectified promptly
Debra Taylor
30 October 2023
Comment from uk.trustpilot.com
Surprisingly very fast withdrawals and super friendly support – not your average bookie! Shout out to Amy at Quinbett support
Jack Telli
28 October 2023
Comment from uk.trustpilot.com
Some Issue with accepting revolut deposits. Supposed to be fix, ongoing 10 days now. Before this a good experience. Unable to deposit because of this, After 8 days I asked for a gesture or a credit because I had bets I wanted to place and they refused. Blaming my bank and offering no resolution. Very poor service.
wayne wilson
28 October 2023
Comment from uk.trustpilot.com
DO NOT trust this casino. I played the blackjack casino and lost 24/27 hands. That simply does not happen if playing basic strategy. Avoid ever playing this site. Would have given 0 if possible.
gary thomas
28 October 2023
Comment from uk.trustpilot.com
Would rate zero starts if possible. Yes I had a win of £100 the first day I deposited 3 month ago but since that I have won absolutely nothing. This week alone over 3000 spins and not once did my balance go over £15. Will never play here again.
Peter English
28 October 2023
Comment from uk.trustpilot.com
saturday afternoon and once again their website is down, they have not got the money to run a decent website. the my bets sections is a joke .. a real embarassment.
Abbie Simpson
27 October 2023
Comment from uk.trustpilot.com
UPDATE - This morning I woke up to an email asking me to send driving licence and bank card. I had already done this the day before. I sent them. They replied saying the driving licence was a screenshot and needed to be taken then. I used my phone camera and took it there and then: kept telling me was screenshot. So I then took a video of myself stating this is not screenshots and done using camera and shown my driving licence. Next email - we have verified account and processed winnings. Checked bank and my £2000 was there: Still put off by using this casino again due to feeling like they’ll start requesting proof of income, pay slips, bank statements etc. As I was fully verified prior to the withdraw but didn’t stop them asking for more. I just joined today. I verified my account on the live chat before I even made a first deposit. Was told it’s fully verified and no further documents requested. So I’ve deposited - it took a while to get any bonus’s but withdrawn over £2000. Seen many of bad reviews about withdraws. But I’ve also read all the good ones. They are all currently pending and have been for around 4-5 hours. I’ll change to 5 stars if I get my withdraws no problems. If so - could be my new favourite casino!
John Middleton
27 October 2023
Comment from uk.trustpilot.com
Great odds, nice offers, promotions and boosts, good customer care.
Fiona Humpage
27 October 2023
Comment from uk.trustpilot.com
Had an online chat with Fiona with regards to my welcome offer. Provided confidence that I will deposit & get my free spins
Customer
27 October 2023
Comment from uk.trustpilot.com
Complete scammers.They are withholding 1500 pounds I had deposited. All docs have already been provided but still won’t authorise my withdrawal.Stay away SCAM alertUpdate : Asked for payslips / bank statements. Provided them all the docs. By the way docs only requested when I wanted to withdraw.Now they are going through my statements and emailing me about every transaction i made.Clearly the aim is somehow withhold my deposit.Please don’t deposit a single penny on there site.
Stephen Boland
26 October 2023
Comment from uk.trustpilot.com
Excellent customer service, Samantha was extremely friendly and helpful
Daniel
26 October 2023
Comment from uk.trustpilot.com
If I could give 0 stars I would! Whatever you do stay clear of this site, they are nothing but scamming crook's! They will take take take an give you 0 back! You will not see a bonus on any game on there site, believe me I have tried many different games an wagering around £10 on each game also on different days also different times of the day an you will see nothing back! The worst gambling site I have ever used! An I have played on all of them pretty much an I have never come across such scamming crook's on any other site!
adam dawe
24 October 2023
Comment from uk.trustpilot.com
Seen a lot on here about the positive reviews being fake And was dubious about signing up but thought id give it a tenna Maybe they are fake maybe there not but I have a genuine positive review Signed up last night Deposited £10 (without accepting welcome bonus) Withdrew £50 after about an hour of playing low stake slots Woke up this morning to the money in my bank No stress No id check Happy days Would recommend the site for slots (unable to comment for n the rest
Krish Dhingra
24 October 2023
Comment from uk.trustpilot.com
Super great customer service from Chloe Loved It. 🤩🤩
Dave B
23 October 2023
Comment from uk.trustpilot.com
The WORST ever betting side i have had the misfortune of trying. Thought id give it a go and get the free bets - what a fool i was. They are very clever in making sure you cant place the bets you need to qualify for all the potential free bets (it is a trader decision!!). i am now in a position where i did get a free bet of £5 but and this really is the biggest SCAM of all, my maximum stake they will allow me to place is around £0.65 and i must use my bet in one go.Oh and yes i have also heard that the only positive reviews of this site are from employees and their families.....Finally i have reported this site to the gambling commission as they are basically a con
Nick Khera
23 October 2023
Comment from uk.trustpilot.com
Great customer service from Quinbet. Dealt with Amy she was fantastic, very quick to deal with my issue regarding my bonus. Great work Amy!
Tony Kelly
22 October 2023
Comment from uk.trustpilot.com
Very fast and resolved my issue good costumer service Amy was great
Jay Ess
21 October 2023
Comment from uk.trustpilot.com
I am NOT a fake reviewer. I am NOT connected to Quinn et in anyway. However they deserve 5 stars for the extremely efficient and communicative way they dealt with me. I am a new user, I recently deposited circa 1600 pounds but won a total of 2500. On my first withdrawal where I took it out they sent me a clear email with the 2 pieces of ID they needed. I could send it to them by email without needing to upload on some annoying system. I have just checked my bank and the 2500, my first withdrawal has been paid within 10 hours of making it and within about 2 hours of them receiving my i.d. I have used MANY other sites over the years. This is one of the most efficient I have ever dealt with. Well done
Josh Tildesley
20 October 2023
Comment from uk.trustpilot.com
Had a withdrawal issue because of an old card, Lucy and Amy were both very helpful and made sure I got my money within minutes, customer service was 10/10, thank you both!
customer
20 October 2023
Comment from uk.trustpilot.com
Please please please do not use this site. Take the positive reviews with a pinch of salt. Placed a bet of £12 on a 1/12 to round up the funds in my account and got paid out...... £12.96. If they are shaving 4p off winning bets of a quid who knows what else they are doing.The replies I received when I queried it were obviously made by someone based outside this country with a very broken English tone and littered with errors.GIVE THEM A VERY VERY wide berth.
Carl Gill
16 October 2023
Comment from uk.trustpilot.com
So i played a live casino game i placed a £4.50 bet and my balance was £17.50 i then won £36 from the bet my bslance dropped to £1.20 and then went upto 32.70 i question it and they said i recieved my winnings. My balance should of gone upto 53.50, they say they dont owe me any money. Disgusting stealing from people
MasonGilly-
10 October 2023
Comment from uk.trustpilot.com
Absolute fraudulent site, slots taking 800-900 spins and still not getting a bonus, stay well clear of this site.
John Bramley
07 October 2023
Comment from uk.trustpilot.com
I don’t understand where these positive reviews are coming from! (Probably work for them) Because this site really doesn’t deserve 1 star, AVOID it and save your money Iv never seen a site as bad as this one!
Lewis Mcdonald
06 October 2023
Comment from uk.trustpilot.com
I don’t know why this site hasn’t got 5 stars. I have used every site thats out there, and hugely critical of most of them. Quinn bet is so easy to navigate around, picking football ackas is made very easy. Withdrawals are processed in quick time, have excellent promotions on winning football ackas, and fast customer service. I literally couldn’t ask for more. Keep up the good work!
Consumer
05 October 2023
Comment from uk.trustpilot.com
I’ve been on so many different gambling sites and had issues with every one of them until now. Quinnbet is a dream, can’t fault it and the live chat is super quick and helpful. Thanks especially to Chloe who replied and sorted my issue within 2-3 minutes👍
Ryan
04 October 2023
Comment from uk.trustpilot.com
Account now closed and winning bets void. Surprise surprise, scamming company avoid at all costs. I have had to now open up a case to try and retrieve my winning. Simply unbelievable. We aren’t talking big money here either it would be £210 profit. Please do not use this company it looked great until I tried to withdraw then the problems started.
Ryan
03 October 2023
Comment from uk.trustpilot.com
Thee worst you’ll do well to avoid.. getting resolver involved here as they are refusing to pay out winnings
Martin
03 October 2023
Comment from uk.trustpilot.com
They accept deposits from gamstop registered people and then ignore emails in regards to it.
Louie
03 October 2023
Comment from uk.trustpilot.com
Absolute scamming thieves. Cannot be trusted. Stay away from these criminals.
Ryan
02 October 2023
Comment from uk.trustpilot.com
A week on from my deposit date and still no further forward with Quinnbet, they are still withholding my withdrawals and telling me very little only that they will contact me in due course crazy to think it takes more than a week to verify the account.. ID sent, bank card and pdf of my bank statement also sent (I have no idea why) but still no further forward.. I would encourage people to stay well clear of this site as it seems very disingenuous.. also no contact number to talk to customer service directly. 🚩
trevor quinn
01 October 2023
Comment from uk.trustpilot.com
My customer service with QuinnBet was excellent and the issue I had with my account was rectified very quickly and efficiently and Sarah was extremely helpful.
PB
01 October 2023
Comment from uk.trustpilot.com
FionaG sorted me out after my mistake regarding the 50 free spins on the promo page, very helpful.
EILEEN MC NEELA
01 October 2023
Comment from uk.trustpilot.com
I was in touch with Michelle this morning .She has been very helpful and patient in dealing with my problem.
charlie barry
30 September 2023
Comment from uk.trustpilot.com
What went wrong ? Well this site does not offer specials that every other site do .Casino is very suspect almost illegal overall quinnbet is probably one of the worst betting platforms i have ever bet with ⚠️Avoid Avoid Avoid
Ryan
29 September 2023
Comment from uk.trustpilot.com
Really poor communication.. let me deposit 4 times then when I won and want to withdraw they sent me an email to verify my account.. which is fine but 4 deposits in seems strange that they only ask for verification when you want to withdraw. I withdrew on Monday and it’s now Friday and the money still isn’t in my account passport was sent a picture of me hold the passport was sent the bank card I used for the transactions and the also requested an unredacted bank statement which I wholeheartedly disagreed with as they have no need to see my spendings per month.. I am awaiting feedback on the ID documents and I have asked for an update twice today already with have been ignored.. I wouldn’t recommend this company at all.. even other company’s pay you out while you verify your account this company doesn’t which is annoying so I don’t know how long this will take but I would highly doubt I’ll use them again after this
Jimmy Leighton
29 September 2023
Comment from uk.trustpilot.com
Michelle dealt with my problem very quick and effective, brilliant customer care
A Williams
28 September 2023
Comment from uk.trustpilot.com
Not used this site before,but now I am using it very impressed had a small withdrawal and was in my bank in few hours fair play to you
jeff robinson
28 September 2023
Comment from uk.trustpilot.com
They say they follow the gambling commission regulations to the Letter?? Does the commissision say you should only ask for verification when someone requests a withdrawal?? I think notI knoe many people who had deposited regularly with Quinn,but were onlyasked to verify their details when they tried to withdraw a larger amount than normal. They never ask for verification when your depositing a lot and losing!!!!
Paul Grant
27 September 2023
Comment from uk.trustpilot.com
It was a pleasure dealing with Samantha W,very professional in her work
Simon Sherry
27 September 2023
Comment from uk.trustpilot.com
Very prompt and helpful chat . Quick response from Samantha. Easy setup and not having to wait 72hours for verification like 888
KillDeathRatio Gaming Stream
26 September 2023
Comment from uk.trustpilot.com
Chloe was amazing top service amazing site!
jeff robinson
25 September 2023
Comment from uk.trustpilot.com
Will never use again. At least 10 times I have got on to free spins and got to the stage just below big payouts when something went wrong.Either the message comes up that the server is down or the reels spin for avery long time and you get no further.If its the server,then when you restart you agaiin get no further up the winning scale.Strange how this only seems to happen when a big win is imminent ??? Too suspicious for me.
Tony
06 November 2023
Comment from uk.trustpilot.com
Absolutley fantastic customer service, great promotions, always happy to help with any issues .
Absolutley fantastic customer service, great promotions, always happy to help with any issues .