Quinnbet PLAYER REVIEWS(1747)
Paul s
14 July 2024
Comment from uk.trustpilot.com
Had changed my bank account and closed my old one but this created an issue with the amount I could withdraw to the new card. Contacted customer services and Samantha sorted this within minutes. Very efficient and quick help. Thanks Samantha
Jon Walmsley
14 July 2024
Comment from uk.trustpilot.com
Excellent customer service and bonuses , They really do put others to shame ! I have tried numerous times over 3 year period , yes 3 years ! To get my bet365 and Betfair accounts after self excluding for 6 months on both , there is no physical person to speak to and then after 20 min trying to interact with a bot . You get transferred.. it’s a million questions without any success ! Well done QuinnBet I can’t praise you high enough ! 👍😊😊
Brian Kelly
13 July 2024
Comment from uk.trustpilot.com
Brilliant bonuses for new members I think the casino bonus should be lowered in the amount you should stake no one will be able to withdraw that, Live chat support are very helpful especially Amy.
Liam
13 July 2024
Comment from uk.trustpilot.com
The lovely Aoife & James dealt with my queries efficiently and provided me with the necessary guidance and supplied me with the clarification I seek. Wonderful attentive service.
Paul read
12 July 2024
Comment from uk.trustpilot.com
The app is slow if you back a horse when your account is nil you put your stake amount and deposit it goes all wrong specially if there at the post be honest the needs work big time I do hope they can sort it
John
12 July 2024
Comment from uk.trustpilot.com
Very good app,easy to use, quick results quick withdrawal method.
dirkdigalo
12 July 2024
Comment from uk.trustpilot.com
Had issues trying to remove and old out of date card on account, Rachel on live chat fixed it within minutes could not ask for higher service
mrs fallon
11 July 2024
Comment from uk.trustpilot.com
Great payout better than other sites
Clive
10 July 2024
Comment from uk.trustpilot.com
All I want is for u to pay me out my winnings don't get why u won't do this if u don't I will take this further thank you
Raf Ben
09 July 2024
Comment from uk.trustpilot.com
Very responsive chat and Samantha was very quick and helpful in her response.
MIke H
09 July 2024
Comment from uk.trustpilot.com
Spoke with customer agent Samantha. She handled my query quickly and efficiently. Excellent customer service
ger rice
09 July 2024
Comment from uk.trustpilot.com
Amy, a customer Support Agent, helped sign me up and provided easy to follow and in debt instructions on how to. Very impressed with the help I received
Paul Mc Hugh
09 July 2024
Comment from uk.trustpilot.com
This company is literally the first option that comes up as a paid advertisement when googling how to book into a gambling rehab facility, absolute scum
John Moloney
08 July 2024
Comment from uk.trustpilot.com
Recently had a small issue and Siobhan sorted it quite quickly and is always pleasant with customers
Clive
08 July 2024
Comment from uk.trustpilot.com
So now are u going to do the right thing and pay me out my winnings like u should do all I want is my winnings when Ur taking people's money you should have the decency to pay them out thanks
Andrew
08 July 2024
Comment from uk.trustpilot.com
Casino..20p roulette.waited 20 mins to load..reset my phone started again waited another 20 mins.still nothing.......then withdrew my money out and deleted the app..attention required..people want to throw a quick bet on the footy or a quick spin on roullette..it wasn't possible for me.im not prepared to wait theese lengths of time.other apps offer better..sorry
Laurie
07 July 2024
Comment from uk.trustpilot.com
This company had been charging twice per deposit. I had noticed and informed my bank to block payments to them. They admitted this is a fault on their end but won’t be making any refunds, so I was frauded out of £400.Not sure why you can’t upload photos on here but I have uploaded evidence on social media of them admitting this is an issue with deposits and won’t be refunding them then refusing to respond to emails.
Claire Johnson
07 July 2024
Comment from uk.trustpilot.com
Hannah was amazing and helped more than I could of expected
Robert
06 July 2024
Comment from uk.trustpilot.com
Very straight forward and stress free experince.Good site layout too.
Philip
06 July 2024
Comment from uk.trustpilot.com
Very easy process to verify account. The staff member James I dealt with was very helpful. Would recommend.
GMC@BFP
05 July 2024
Comment from uk.trustpilot.com
So easy to sign up, and first withdrawal was really fast ! Recommend
JeffL
05 July 2024
Comment from uk.trustpilot.com
Prompt response to issues, polite and efficient. Good games
Neil
04 July 2024
Comment from uk.trustpilot.com
Wide range of games to choose from,and it's fairer than other casinos
Chris Ginn
04 July 2024
Comment from uk.trustpilot.com
Needed to contact support to deactivate a card and they resolved the issue within 5 mins. Áine was really helpful and great to deal with on Live Chat. Would really recommend this site.
Clive
04 July 2024
Comment from uk.trustpilot.com
I won 5000 today cashed out and they wont pay me they want passport driving license bank cards etc a joke they didn't want that when I was depositing money to them I can't believe they wont pay out avoid this site at all costs they have took my money and not paid out my winnings I'm devastated I have now closed account
David Anderson
04 July 2024
Comment from uk.trustpilot.com
Good experience with Amy on support and issue was resolved very quickly. Multiple withdrawals up to now all without a hitch. Site is a little laggy on iPhone but a lot of casinos sites are so it’s not exclusive to this one.
Elaine Grant
04 July 2024
Comment from uk.trustpilot.com
I like the platform of this company and they are the quickest betting site l have encountered for paying out.If l had a gripe, l have experienced getting on some times difficult Because when l try to place a bet it comes up with Place bet and deposit funds, although l have funds in balance already Unless someone can explain if l am doing something wrong in placing the bet
Mr Makepeace
04 July 2024
Comment from uk.trustpilot.com
Exellent customer serive. delt with my enquirey straight away. Friendly staff. highly recommended
Paul
03 July 2024
Comment from uk.trustpilot.com
Very professional and friendly customer service ! Payouts pretty quick overall very happy with QuinnBet
Andy
03 July 2024
Comment from uk.trustpilot.com
Site freezes and is very slow not to mention nothing loads.games are rigged bonuses free spins seem to not exist takes all your money within minutes.Worst site I have ever used and come across.Customer service stinks.Ombudsman and gambling commission will be contacted.
Holly
02 July 2024
Comment from uk.trustpilot.com
My favourite casino, never any problems. Support are quick too respond, professional and incredibly helpful - Sarah in particular has been exceptional :)
Jake
02 July 2024
Comment from uk.trustpilot.com
Rachel was very helpful and sorted out my questions very quick and helpful
Cain
02 July 2024
Comment from uk.trustpilot.com
The stakes are good but we hope for a cashout option during the course like Bet 365 and other do other to wait for all matches and at times loose it all coz of one team or player
Ross O'Leary
01 July 2024
Comment from uk.trustpilot.com
By far the best casino I've ever played . Withdrew a large amount and it's the first company I've known to pay out with no quarrels.
Neil Steventon
01 July 2024
Comment from uk.trustpilot.com
Brilliant help from customer service team. Amy was very kind and helpful when I misread a term in their welcome offer. Thank you for being awesome!
Sean mc nally
30 June 2024
Comment from uk.trustpilot.com
This company is not legit. Constantly trying to do customers out of there winnings. I had opened account on Friday evening and I went on a hot streak which is very unlike me!! Anyway between Friday Eve and sat eve quinnbet settled 3 of my bets wrong. After the first time I actually thought to myself God their customer service is excellent and dealt with in a positive manner. They had paid me €220 less and said it was rule 4 but it wasn't and it was rectified. Second wrong pay out was very silly but still frustrating. I backed Armagh -3 @10/11. I put on €110 to win €100 but was paid back €209.99... the cent is only a cent but like I said frustrating. Finally my last bet was a horse racing bet. I had €75 ew on a horse at 16/1. The horse drifted out to 50/1 and was second. When it came to the pay out I was told that best price guaranteed was only up to €150. Short changed €360. They are a very small bookmakers and I wouldnt like to fluke a lucky 15 or something cause you would never be paid. Dodge this site at all costs, trust me. I have closed account and joined boylesports.
Jb
30 June 2024
Comment from uk.trustpilot.com
In general a great bookmaker. The customer service go beyond to look after their customers especially Rebecca who looked after my query.
Kirstie
30 June 2024
Comment from uk.trustpilot.com
Great site, on the rare occasion there is an issue there is always someone available on live chat. Thank you Chinedu for sorting out a recent issue for me within minutesDefinitely recommend
Oliver Shaw
29 June 2024
Comment from uk.trustpilot.com
Very helpful and quick at replying, never spoken to such a quick team in my life
Jeff
29 June 2024
Comment from uk.trustpilot.com
Fantastic choice of games to play, and top odds for sport betting. Easy to navigate 😃
Richard Day
28 June 2024
Comment from uk.trustpilot.com
Simple interface and chance to win some good money. Recommend!
JS
28 June 2024
Comment from uk.trustpilot.com
Site is very easy to use. Customer service has v rapid response time (about 1 minute). James helped me with my verification and he was great.
kenneth mc grath
27 June 2024
Comment from uk.trustpilot.com
Had a problem with withdrawing money and contacted your messenger service , dealing with a lovely lady that sorted out my issue promptly and mannerly Aoife was very helpful and sorted me right out
Nikita
27 June 2024
Comment from uk.trustpilot.com
Won a bit of money they closed my account down do not bet with these it’s all hassle you Win money they close account
SEAN HEALY
27 June 2024
Comment from uk.trustpilot.com
Had a problem with adding a card and got onto Samantha. Samantha was extremely helpful and very patient and got my account sorted . Wish more companies had service like this when you need something sorted.
Jason Clair
26 June 2024
Comment from uk.trustpilot.com
Had to remove an old card from the system, contacted chat support & Simona provided great service. Really happy with the customer support at QuinnBet
Mr Denny
26 June 2024
Comment from uk.trustpilot.com
Had a small issue with putting in my details. Went on live chat and spoke to Anna and she resolved it immediately. Good choice of casino games available too.
Cart Cart
25 June 2024
Comment from uk.trustpilot.com
I get the feeling that I'm liked here.i haven't felt that anywhere before and I think this company is tops in my mind,the team is many and they allAre of the same intelligence.honest-helpful and constructive so today Aoife:/: and ALL In bright lightsQUINNBET RULES LUNA
Goss
25 June 2024
Comment from uk.trustpilot.com
I like the layout and the Best Odds Guaranteed races. More of these would be good.I also like the fast no nonsense withdrawal, much appreciated.Thank you.
Cian Fitzgerald
14 July 2024
Comment from uk.trustpilot.com
Had a little issue with my account and contact the live chat page and got through to Sarah. She very quickly resolved my issue with no problems and it's the way all customer service should be. Thanks again 👍
Had a little issue with my account and contact the live chat page and got through to Sarah. She very quickly resolved my issue with no problems and it’s the way all customer service should be. Thanks again 👍