SkyBet PLAYER REVIEWS(1692)
Sharon
29 December 2024
Comment from uk.trustpilot.com
I had a conversation with Naveen B today. Who resolved my problem and was very kind and helpful at doing so. Thank you so much Naveen B you are an absolute star.
TT424851
29 December 2024
Comment from uk.trustpilot.com
Missing free bet, i was wrong but explained why missing and still resolved the issue. Cant fault.
Denise Krzywopulski
28 December 2024
Comment from uk.trustpilot.com
Excellent well done to all the people dealing with my problem getting my account back open
mark blackwell
27 December 2024
Comment from uk.trustpilot.com
Customer service were great dealing with my in game issues.
Robert Haddon-Finney
27 December 2024
Comment from uk.trustpilot.com
SKYBET YOUR A COMPLETE JOKE, & YOU VE JUST LOST A £500 PER MONTH CUSTOMER. FOR MONTHS NOW YOU ADVERTISE "LIVE STREAM" ON THE HORSE RACING, BUT FOR MONTHS NOW ..I CANNOT EVEN WATCH 1 RACE AT ANYDAY OUT OF ALL THE MEETINGS! I DID A TEST ON BOXING DAY..ON EVERY MEETING..NOT 1 RACE KICKED INTO "LIVE STREAM" SAME AGAIN ON THE FRIDAY! I USED TO WATCH THE RACING ON YOUR SITE ..EVEN IF I HADN T HAD A BET..NOW I CANT NOR CAN I WATCH IF I PUT A BET ON.IVE CONTINOUSLY EMAILED YOU ABOUT THE ISSUE & YOU VE COMPLETLY IGNORED ME! I WANT TO KNOW WHY I CANNOT WATCH LIVE HORSE RACING ON YOUR SITE? WHEN I CAN ON OTHER BOOKMAKERS SITES..TIME TO CHANGE MY BOOKMAKER..THE LEAST A GAMBLER/PUNTER WANTS AFTER PLACING A BET..IS TO WATCH THE RACE..ITS DISGUSTING. I WISH I COULD HAD GIVE YOU ZERO STARS..AS FAR AS TRUSTPILOT REVIEWS & STARS COMPARED TO OTHER BOOKMAKERS YOUR "ROCK BOTTOM OF THE LIST" HMMMMMM I WONDER WHY? COS YOUR NOT PROVIDING THE SERVICE, THAT YOU CLAIM YOU ARE!
Victoria
26 December 2024
Comment from uk.trustpilot.com
Helpful and speedy service to reopen my account for the boxing day and new years racing.
Ben Greenwood
26 December 2024
Comment from uk.trustpilot.com
Had a bet that came through as a loser on a forecast, After checking the bet had actually won. I spoke to Ganesh who managed to settle the bet as a winner within 15 mins Excellent service
Darren Stewart
25 December 2024
Comment from uk.trustpilot.com
Excellent service and always have helped me when I've had issues.
Traviss Greenwood
24 December 2024
Comment from uk.trustpilot.com
I have contacted Skybet live chat twice they have always been very helpful and resolved my queries that were due to errors by myself. I have always found Skybet very good for my small ew bets due to thier extra places.
Melsior Canelas
23 December 2024
Comment from uk.trustpilot.com
l Live Chat with Harika N she was very professional, friendly and very helpful to solve my issues very quickly, Great service. Thank you 🙏
Adam Hucknall
23 December 2024
Comment from uk.trustpilot.com
Super friendly and helpful customer service team very quick an straight forward easy service not like some of the other companies I will add. Make you feel valued and not just a number on a computer.
Leon Street
23 December 2024
Comment from uk.trustpilot.com
I spoke with Albany who was very understanding of the situation and resolved it very quickly
Dominic
22 December 2024
Comment from uk.trustpilot.com
Great customer service and it was quick and efficient. Junaid was friendly and helpful and explained to me why I was wrong
19crag
22 December 2024
Comment from uk.trustpilot.com
Yeah guy was brilliant explaining everything very well credited a free 5 pounds bet even though was my fault didn't understand the rules 🙄 lol
Ian Rowlett
22 December 2024
Comment from uk.trustpilot.com
Hi. I contacted live chat today for an incorrectly settled bet. Initially I was met by Christina. She was incredibly unhelpful, rude, and lacking knowledge, and ultimately I was cut off. I immediately opened live chat again and was connected with Nuchu. I’m pleased to say that this was an altogether more pleasant experience. He was courteous, and helpful, and the original problem was quickly resolved. So, you may say this is a review of two halves!
Gregor Pirrie
22 December 2024
Comment from uk.trustpilot.com
always offering me free bets, i take the time to pick out my bets (following the terms laid out), but the fake free bet value is never available, Very bad practice
Carole Belcher
22 December 2024
Comment from uk.trustpilot.com
Customer services were very friendly and quick to resolve my betting issue and gave me my free bet
David Armitage
22 December 2024
Comment from uk.trustpilot.com
Spoke to Abinay on live chat, really helpful, and resolved my issue very quickly. Great customer service 💯
Ian
22 December 2024
Comment from uk.trustpilot.com
Even though i read the terms and conditions of the promotion wrong, they gave me the refund as a good gesture. Thanks Max
James
21 December 2024
Comment from uk.trustpilot.com
Your customer agent was very understanding and helped me and was professional and friendly, credit to your company
Mr john clarke
20 December 2024
Comment from uk.trustpilot.com
very quick to get throught t a person on the chat and issue resolved within a few minuets.
Paul Knapp
20 December 2024
Comment from uk.trustpilot.com
The advisor was extremely helpful and resolved my query quickly and with the minimum of fuss. Thank you 🙏🏻
Jordan Hide
20 December 2024
Comment from uk.trustpilot.com
Brilliant service from the advisor, please promote him
Andy Bennett
19 December 2024
Comment from uk.trustpilot.com
Mudit was amazing helped me with my query and very professional and friendly and good at his job Payrise needed for this guy
Carrie Watson
18 December 2024
Comment from uk.trustpilot.com
Scam betting site. Had me betting against myself in the same bet!!! It always seems to freeze as you're placing a bet, then makes its own bets up! Arsenal v Crystal Palace..... Had me betting on Arsenal to win and Crystal Palace to win in the same bet!! Even I'm not that stupid!!
david stoner
17 December 2024
Comment from uk.trustpilot.com
Customer service is one of the best and the offers and promotions are great too.
Steve White
16 December 2024
Comment from uk.trustpilot.com
Awful morals from Sky bet, I use them most weeks purely for football, I get a free £10 bet builder to use on a football selection, I have never bet on horse racing yet they have given me a free horse racing bet, purely to tempt me to start betting on this sport, this is so wrong on many levels as it is inticing the customer to part with more money, for this reason they have lost me as a customer and can stick their free bets
Kairun
16 December 2024
Comment from uk.trustpilot.com
Was very polite and the responses and almost instant which is brilliant.
Joseph McGhee
15 December 2024
Comment from uk.trustpilot.com
Fast response! Excellent knowledge! Even helped.with a task I hadn't inquired about! He noticed I had two bank cards for same account and gladly offered to remove the redundant old card for me!
Thomas
15 December 2024
Comment from uk.trustpilot.com
I had a very friendly member of staff help me to come to a quick solution to my issue. The issue was resolved and i felt like i was a valued customer. This is the same every time i have any kind of query.
Duncan Shinton
14 December 2024
Comment from uk.trustpilot.com
I recently changed my phone and when I logged back into my account I found my account had been cleared trying to speak to an actual person is harder than speaking to the king, so after 2 x chats and ko help even though there is a distinct change in bets I got no help whatsoever.
germaine sande
14 December 2024
Comment from uk.trustpilot.com
Louise gave a prompt response to my problem and was very clear with what I needed to do. I will definitely use the live chat option again if I am in another predicament.
dollys
14 December 2024
Comment from uk.trustpilot.com
The wins on here in last 2 years been so bad literally nothing no bonuses either site gone down hill
Annette Brown
14 December 2024
Comment from uk.trustpilot.com
Sky bet is about one of the best paying apps .easy deposit and withdrawel..and also paid out each time iv played ...I'm very pleased with this app ...
Donny
14 December 2024
Comment from uk.trustpilot.com
Love sky betting sight my only issue is they should give you the free bets as soon as you spend the 30.00 you need to spend to get the 3bets been a customer for a few years now but also sometimes use suspend betting when u have a chance to cash out and the game is in play ad if use no gona be a goal other wise love betting no matter how many hours a,spend on line my motto if you can't take losing then don't gamble
Darren Elmy
14 December 2024
Comment from uk.trustpilot.com
Siobhan is a credit to sky bet customer service. Siobhan answered my questions quickly and was very professional. Siobhan was perfect in every single way and thank you Siobhan 👍
Brian
12 December 2024
Comment from uk.trustpilot.com
Spoke with Katie who was a massive help and sorted my negative balance out for me!
Marley
12 December 2024
Comment from uk.trustpilot.com
Wouldn't bet with anyone else always helpful when I have a problem and on top of that they do a great job at making me feel a valued customer and like I am getting the most out of the experience with promotions and great odds on sport. Definitely worth spending some time and money with sky be to get that experience you won't get at another bookies or online gambling site.
Dave Lloyd
12 December 2024
Comment from uk.trustpilot.com
Ganesh K, was extremely helpful and resolved my issue promptly...I have been a Sky Bet customer for some time, love the site and the variety of offers on different sports..Sky Club Rewards is a great bonus..
Richard Farrell
12 December 2024
Comment from uk.trustpilot.com
I had a problem regarding an offer I opted-into I contacted live chat and I got met with an agent in minutes it took me 5 minutes and the issue was solved by the polite and fast working agent sajana b
Graham Duncan
12 December 2024
Comment from uk.trustpilot.com
Endless 5star reviews but sayMy money got stolen but customer service was brilliantMy negative balance got fixed by CS ????My promotion never worked again but CS sorted it after days and daysThe site doesn't give me enough info to see my spending but after an hour CS fixed itI can't even get in my account but CS fixed itReal real people giving 5stars or trying to get work buddies worker of month
Adrian smith
11 December 2024
Comment from uk.trustpilot.com
They are the biggest scamming betting company around they already no what's going off in your foreign games there 10minutes ahead so say you put under a goal they will let it threw and take ya money instantly the opposite they will suspend it so ya carnt.... they are real bad the stats completely lie never ever go for there stats why you think they allowed you to look at stats at side to make a quick bet because there 80% rong showing different to others depends on what dater it's taken from ya phone frew cookies and stuff and that fire blaze game they all use wow that needs banning but even though it's been proven to be rigged it still keeps going g I wonder how much there paying to keep that game open.. don't use sky bet you even if you start winning on a bet they will suspend until the end so you carnt cash a decent amount and if ya do win big hope ya got all your details and everything right from when you first opened it coz they will do everything take your money and then keep your money after you have won
Christine
11 December 2024
Comment from uk.trustpilot.com
It's got a little bit better but still excluded from promotions on sky Vegas still don't understand why hence the 5*****s
ben
10 December 2024
Comment from uk.trustpilot.com
Had a bet on the boxing, Went with 2 draws. The 1st one came in (Ashfaq), The 2nd fight (Bateson) went down as a technical draw. They voided the bet, Sky are my go to for sports but thought this was a bit naughty
David morris
10 December 2024
Comment from uk.trustpilot.com
Accidentally logged out of sky bet club and lost rewards but managed to receive them back much appreciated my.
Abi Newton
10 December 2024
Comment from uk.trustpilot.com
I spoke to Jayshree and they were very friendly and helpful. I requested to reopen my account and the questions they ask are completely reasonable and as long as you tell the truth and aren’t using the site dangerously they will happily allow you to reopen.
Mel Newnham
09 December 2024
Comment from uk.trustpilot.com
Monday 12th Dec LINGFIELD PARK no form no cards bugger all showing This bunch of cowards are too scared to let you have a bet VERY ANNOYING
M P Russo
09 December 2024
Comment from uk.trustpilot.com
Great app and the service team are always helpful, professional and reliable. Really easy to navigate and manage.
Neil Mennie
09 December 2024
Comment from uk.trustpilot.com
Sky bet has got to be one of the tightest betting sites going. Now they have removed all best price guaranteed races on their site unless your spending at least £30 a week on their site the week before. On top of this even if you meet this criteria on approximately a quarter of races are included, absolutely no incentive to bet with them waiting for football season to finish and will be closing my account. The only way this site could be improved is to give punters a fair shout!
Robert Travis
29 December 2024
Comment from uk.trustpilot.com
Great customer service solved my problem straight away
Great customer service solved my problem straight away