SMARKETS Review

Enjoying using the site.Withdrawal time is excellent.Communication has been first class.Could do with some extras markets on football and horse racing etc.But all in all its a good site.

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I call them manipulated matches, but I will love to disclose this little secret so I can help some life, am already a retired office so most times am always at home . My younger brother is a full time gambler when it comes to betting and he makes a huge amount of money from that, after making more research on how he do get his fixed odd and make real money I noticed he do get them on a payment after winning from a guy he met on Instagram by name EDDYMOREM ,according to him he said the guy is like an angel in his life, that is to say he is hundred percent trusted and assured,I wish you guys ultilize this little secret

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I'm not sure what the bad reviews are about? You just need to make sure you see what can be staked below on less popular markets. I've joined Smarkets and it's brilliant. You get paid out straight away, faster than other bookies. I've had accounts with all the big dogs and smarkets is my favourite so far. Best odds by far. They send regular emails and are very professional. Bit clunky for doing acccumaltors but I really like the platform and design. Full marks from me. Nice one Smarkets! Craig

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Avoid them at all costs! Someone used my debit card to bet with this company, taking 190.00 from my account. Contacted Smarkets, and they couldn't do anything. Their response was poor, saying just report it to the police, and even asked me for the last 4 digits of my stolen debit card that I refused to do. Appalling service and company! They deserve zero stars!!

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Better odds than bookmakers, good customer service and fast settlement. Use them and put the bookies out of business.

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One thing I know about gambling is following the right part and for sure you will make your daily winnings. At first I thought fixed match is all about scam and don’t exist , till i met a friend who introduced me to a good analyst When it comes to sports, from the very first day I won with him till now I have recorded over times 10 of my formal assets for the past few months.. I found him on Instagram by the name EDDYMOREM I hope he still answers this name, because now I talk with him only on WhatsApp , all he wants is your sincerity and for sure you gonna win a lot with him .

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I use Smarkets, Matchbook, Betfair and Betdaq and Smarkets is definitely my favourite. Website is the easiest to use and isn't dated like some others. I can't vouch for them on the customer service side of things however as I haven't had to speak to them yet (probably a good sign)

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So pleased with this exchange. Easy to use… And reliable.. Unlike MATCHBOOK who to be honest I think are a bunch of crooks who should have their licence taken away from them.. Which they did for a while last year. So have moved all my business over to SMARKETS and a no other.. Not too difficult to work out 🙂 Well done SMARKETS. Keep up the great work. Hope to see loads more MATCHBOOK traders switch to a decent exchange. To all that use MATCHBOOK; guys look at the FAKE reviews. You are in trouble if you like winning..!

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Have been with Smarkets for a while. Efficient and really enjoying their services.

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Been using Smarkets for around a year now. The integration into Profit Accumulator works really well which brings the commission down to 0%, never fail to get lays matched, quick payouts. Haven't had to contact support, so can't make any comment about that (hence holding back a star, just in case)

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Best odds, worst service. Cash out always fails

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Don’t bet with this company. You cannot win.

I have just joined. There’s not a single football game in any league let alone all
Major premiership and first leagues, that you can bet overs and unders on half time goals. The markets literally freezes or the full game. You can only manage to do 1.5 and 2.5 pre-match and your bets are completely capped.

The most return I could get was 220 off 2.5 half time goals.

In other words. This company has designed so you cannot win past 220. It’s insane. Please go to a well now bookmakers like bet365 or betfred where you won’t struggle with this.

In play goals is impossible. They freeze all markets. It’s ridiculous how this company has got a license!

I have already reported them for saying they offer markets that don’t actually exists. They need to be shut down.

The actual layout and use of the site is like the matrix. It’s just an utter joke. Please have a look before joining. Save you time and money. They won’t let you win past 220 if you are looking for goal markets like myself.

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I am surprised no-one else mentioned how horrible the site is to navigate and how messy and confusing are the bet details. The online help do seem to be a bit rude actually, but the worst thing was the owner taking a political stance which I thought was out of order so I withdrew all my money. Of the four exchanges I think smarkets is the worst.

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It took more than the normal protocol for me to get my money withdrawn from them. First they kept using delay tactics with me in ensuring my money is not given to me by requesting all sort of documents. Later, they requested an exorbitant withdrawal fee which I paid reluctantly. It was when they requested for a document which I had provided earlier, I figured something might be wrong. I reported my situation to Mrs Joanne a renowned recovery specialist Joannedawn56 via email and I got my money back after a long charge-back process.

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The owner told me to f..k of.f after self excluding

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Poor site
Terrible customer service
Not to be trusted
Avoid this site

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Money grabbers. Signed up with 0% commission. They’ve charged me 2%. Lost a lot of money from this. Raised this with them, customer services aren’t bothered at all and refuse to do anything. Appalling

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Betfair better the market makers don't have the funds to allow you to place high bets.

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Voided my bet as market maker made mistake???????

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I used SMarkets for 4 years..great experience..even went down to their offices near tower bridge for a survey..very impressed..then after a winning streak.all of a sudden they close my account..no reason…so my advice is is you want to lose all the time by all means use Smarkets ..if you think you are reasonably good a betting don't touch them with a barge pole…i am sure they use their own software to create their own bets for winning..use the main two betfair and betdaq at least most of the time they are fair.

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No customer service website is rubbish on mobile

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Froze my account and took money still not recieved 2months

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**DO NOT USE** Was recently a customer. Used the cash out feature and received a message saying 'cashout successful'. However the cash out was not honoured. Customer services couldnt care less because I didnt screen shot the confirmation… Because who screen shots a "cash out successful' message. I would advise you use another betting platform so that you also dont get done over in the same way I did.

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Betting on the US golf last weekend they suddenly suspended my account leaving me unable to close or hedge some decent positions.My positive deposit balance is also suspended.They said refer to an email,yet none was received.
Thanks for nothing;keep my cash and goodbye!

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RUBBISH EXCHANGE NO CUSTOMER SERVICE POORRR

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Seem to steal from young vulruable people

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Fast exchange with a growing brand throughout New Zealand. Offer low commission of 2% for all sports.

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Appalling customer service; I emailed to express my dissatisfaction at the number of outages/'technical issues' lately. Didnt even dignify me with a response and bumped my commission structure up; despite me being a long-term, loyal customer.

Obviously I'll take just take my money elsewhere but worth noting; they don't care about your business.

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Lack of support for higher tier matched bettors & affiliates, don't forget about the braindead verification team.

Context:

I've been a matched bettor for the last 5 years, the last 3 months on smarkets has been a NIGHTMARE, I've been having constant back and forth with my account being locked & higher level of verification required to go about my day to day job of matched betting.

I showed them months of paypal & bank transactions with bookmaker withdrawals/ deposits to prove im a matched bettor & showed my wealth / current lines of credit & even balances in other exchanges. But they already know im a matched bettor as I've bene affiliating them for the last 5 years.

After continued weeks of arguing with them to tell me clearly what they want from me, they just kept repeating the same crap that i need to prove my wealth, even tho i literally showed them everything. I ask them to tell me exactly what they want and they dodge the question.

Oh well, guessing matchbook will enjoy my 500k-1m a month staking.

P.S

The only positive reviews are their staff faking them hahah

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Matched Betting has been a revelation this year and Smarket's has been the back bone of all my bets.

Easy to navigate, zero commission offer and fast access to my money when needed.

Only reason not to give them a 5 is place odds could be easier/quicker to locate, especially when speed is of the essence!

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Wiped off my 181 pound balance . I placed my multiple bets and I won . I had a balance of 281 placed bet of 100 at team B then I placed 181 on team A. Team A won the match so I must get 312 pound . But when I check the balance zero , I contacted them they said your overall lose is this and bet statements are manipulated.. dont trust this scam company . Its located in Malta.. gaming companys located in Malta are just phishy.. join with companys located in United kingdom..

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Wxxkers. Simple as. Wishing ALL of them . So much hurt 😂

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Had a position on the Portugal Croatia game, I layed the draw late on, the bet matched and I yellowed up (winning whichever eventuality) Portugal scored which gave me my best position, the money was in my account then a few seconds after the goal my bet was voided. Unopened live chat and a very rude and arrogant customer support rep tried to explain to me about matched pending. I know what i saw and I'll never use them again. Judging by the comments in here I'll not waste my time with complaining as it's not worth my time, you live and learn

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I met Jason Trost (ceo) at a conference – he was young, pretty dynamic and I figured that all would be well for Smarkets going forward. I seem to remember that their offices were open plan with a pretty relaxed atmosphere – anyway it is clear that years later that atmosphere is too relaxed – 'one hand doesn't seem to know what the other is doing' and my experience with them was poor and very frustrating. A pity because their software / platform is good. Won't be returning.

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Always used them but this past few months have been terrible.
Three times they haven't paid on games and held money up for hours/days.
No apologies which for a big company is terrible. Out of pocket with them so won't be using.

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Have messaged their ceo, first time using since jan when opened the account. Bet cancelled even though the game went ahead, I asked today for my money to be deposited back into my account and closed, no sorry no nothing just discon chat and account closed within seconds. Im going to keep to betfair going forward

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Opened an account around middle of October 2020. Made quite a few deposits and a few withdrawals over the course of 3 weeks. Suddenly , they suspended my account for absolutely no reason. The only reason I can think is because I won more than I lost. I'm not going to bother questioning why. It's their loss. Absolute joke of a company.

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worst betting site on web customer service is
a joke never answer phones take money for loseing
bets staff rude ignorant

take my advice read all other reviews dont bet
wiht these cowboys keep well away from them
they have a lot to learn they think there big
but are very small how on earth they have any
customers left am amazed keep well away

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It's a pity that this site has its occasional downtime where everything goes to crap.last time it took them 2 days to get everything right again, was able to withdraw ok though. Other than that, if you can put up with the problems, this site is good, liquidity sometimes not as good as betfair, but interface quick and easy. I like the way it changes your bet in your favour when you bet on lower odds but part of your bet is available at better odds. Withdrawal could be quicker though, instant like betfair/paddy would be good

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Agree with all the negative posts, their most recent outage has caused so many problems and I am still out of pocket with them. Definitely to be avoided

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Smarkets has literally taken money out of my account (over 400 worth) without any explanation. They had sitewide issues leading to me being unable to trade during peak hours however this was just put down to technical issues. Any bets that were settled over this period of time had the liability taken away and never restored to my account. I have emailed and contacted their live chat service who are frankly the worst and most rude people I have ever encountered in my life. Finally thought I had this sorted when they credited the majority of liability back to my account however I have now logged in and seen they have taken that BACK out my account?! Cannot emphasise enough not to use this exchange, will be contacted ibas and the gambling commission which I implore others who have similar issues to do so.

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Can’t describe in words to people to avoid this tin pot outfit. Originally had an outage of their site leaving multiple bets unsettled last week, leaving thousands of pounds in liabilities missing from my account. Tried to get some sort of explanation from their live chat yet was told this would be sorted in due time. Horrendous customer service all round and their operatives were pretty clear they couldn’t care less. Emailed multiple times asking for my money put back into my account and they have ended up taking even more money out as an “admin credit,” telling me to contact IBAS if I have an issue with their protocols.
Have used Smarkets for over 5 years throughout the multiple issues that have arisen however this is a final straw and I hope everyone who has had money taken off these crooks to report them to the gambling commission.

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Bet locked in for almost 4 days. I do not know how much it will cost them to just pay everyone for the winning out of their own cashflow for that 3-4 hours of outage, but it is worth it the lost of trust at this point is massive and who bet with a bookie they don't trust.

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Website is a total failure problem will take your money take it out now they used to groom children into gambling before.

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