SMARKETS Review

very good customer service withdrawals are processed instantly

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Won money thursday and requested to withdraw winnings . Nothing happening , emailed support , got message back that apparently they dont monitor emails sent to support anymore , worst service i have had from any betting firmUpdate they have paid out some of my winnings .

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Absolutely disgraceful. Let me deposit no problem and also withdraw an initial 50 pounds but when I won a few more bets and went to make my second withdrawal magically my account was suspended. I contacted them and they said I had to send a ridiculous amount of info and documents in for verification. I finally caved and did this today and have sent 2 different copies of my documents that they claim have all been blurry and cropped and they cant read them. Everyone photo is perfectly legible and complying with their requirements. Given up at the point PLEASE dont considering joining .*update* refusing to accept any letters with my address and name and dated within 3 months. Saying they need a bank statement. I dont get bank statements! No personal response just automated every time. Stealing from me basically.

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Dear betway team,, my money has been refunded 4 days ago… thanx alot for ur concern.. But from last 3 days am facing new type of problem,, every now and then my account is showing ” Your account is currently locked. Please contact customer support”. Due to this am not able to log into my account.. This will last for 4 to 5 hours.. Pls look into and resolve this problem asap..

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Are they going bankrupt? Honestly what is going on with this horrendous company? Games are beyond a joke would be funny if they wernt ripping off vulnerable customers with their terrible shop and online games. Surely one day a proper regulator will investigate this company and many others

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WH is slowly, but surely on the decline. Over the past few weeks, I have experienced the following: 1. Interruptions during live streaming of dog/horse racing – effectively missing the race(s) Ive wagered on2. Winning bets voided because they were placed after scheduled off time 3. Opting into daily promotions only to find that the free bets werent always applied automatically – meaning I had to waste more time chasing this up through live chat4. Extremely poor customer service when contacting WH through live chat. The initial Will robot is a joke and the service agents leave a lot to be desired. Very little compassion/sympathy on display and its almost as if they couldve give a hoot. All in all, an extremely sad state of affairs. WH are a million miles behind some of the leading lights in the industry. Needless to say, although a loyal and frequent customer, I dont feel valued and will be leaving for pastures new. If WH dont care, why should I??? Their loss!!!

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good support

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Superb service

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Really helpful & sorted my issue out straightaway.

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Everything everyone have written about these criminals are COMPLETELY TRUE. If you ever had the chance of winning anything in the donkeys of years you are with them. Be prepared to never ever win again. All they do is take your money without ever giving a bonus. And recently they have fixed the games to not give a single bonus. I have been playing for 1 month. I played the exact same games I normally play. And not a single bonus on ANY games at all. Instead when the bonus are about to come.you get the same thing on ALL the games ‘server not responding’. Completely fixed. 100 on 5 different slots games on 20p spins (500 total spend) and NOT A SINLGE BONUS any game at all, complete scammers.They should be reported.

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All liabilities are managed by The Trading Team, this is their decision. Customer Services have no input or view into how they manage their risk. If you have any brain cells then use them to join a different bookmakers. Toals are the worst. they very rarely have the footy matches you want to bet on. they also take a long time to place bets and too often you don’t get to bet the amount you want. say you want to put 20 on a team to come back and win and they will say max bet for this market is 5.33 and this will only get lower and lower as the market will keep changing as it takes them so long to place bets. never had a free bet in over 2 years with toals. no live chat or phone number and never compensate you for their mistakes

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people who own that involves in cmiminal activitys in europe .please dont play its scam.

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Betway has a good sportsbook but im pretty sure the casino slot section is nothing but a ripoff . If you plan on losing money , play the slot section if you must. But trust me, you wont win. Its a guarantee. Stick to the sportsbook and cash out from there. The slot section has and always will be the ripoff section of this site. Slot Players beware.

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Incredibly slow, comparing to Ladbrokes Williamhill Betway. The layout is confusing and your football category is hidden, finding the right competition is tricky. I do not recommend this one unfortunately.

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Wrong scores please do not trust williamhill online betting had a bet yesterday they out wrong scores up placed bet changed it back to proper score my player was losing they had him winning before i placed bet they took no response ability for this and blamed the customer robbing money off u and conning customers with falseScores

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please stay away from this site if you dont want to be robbed – fobbed me off for 2 months and came back saying there was no win – screenshots provided etc – LOW LIFES

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Just warning people to stay well clear of them. I am loyal customer and just takes and takes with no game play whatsoever they also own Mecca bingo casino also which is really bad too

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Shambolic website. Constant server errors. You cannot monitor if the bet was lost it or not. Games crashes all the time. Not recoomend at all.

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So… I have been playing at betfair now for about 8 months and this is what I have to say, at first you get a few okay wins to reel you in so you think your going to hit a decent win but that soon goes down the shitter! They are absolute robbing C*nts who should not be operating and anybody who says oh this person is only sayin this because their a sore loser need to think again because thats not the case at all. Im not one to write reviews but Ive done it to warn people who are thinking of even opening an account with them to think again! This company have literally made me ill at times with the absolute shambolic corruption, they think there clever but its so damn obvious they conning people and thats what there here for! My close friend has left this site a few weeks ago too because of the same reasons and I know plenty more people who have left them too, please people dont let this grotesque company operate anymore go somewhere else these need wiped off the face of the earth!

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its friday and golden reward grabber what a disappointment got only one spin on blagg brothers been getting that all week same CRAP prizes just like everything for free on this site not worth the time, the slot tournaments are played with bots who win the big prizes all real players get is 3 free spins to play on the crap games that are provided(fixed) and never win so why do you even bother or 50p. Bookmakers dont give nothing away for free its all about making money thats why you the punter will always be at a disadvantage because they control your money once you have deposited, i suppose somebody has to pay for when lockdown happened no shops open. oh Yeah F*** Your automated comment because there all lies. oh one more thing cant your RNG(random Name Generator come up with better names to use in tournaments, it makes me Laugh

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Sent me an email offering 100 free spins if I wager 5. Click the link and nothing loads. I contact them via chat and was told there is a problem with the link and they will raise a complaint (??). A week later I get an email saying sorry I wasn’t actually eligible. Told I have taken it to the highest level (didn’t realise I had) and that was it. Shockingly bad!

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Worst in bet app ever

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I placed a bet four hours before the event. Then changed my mind and cashed out. FOUR HOURS BEFORE THE EVENT. AT THE SAME ODDS THAT I PLACED THE BET! So Betway decides to punish me for cashing out the bet by stealing 3.35 off the cashout amount. ALL BETTING COMPANIES ARE LIARS AND WILL DO EVERYTHING THEY CAN TO TAKE MONEY OFF YOU! ALWAYS TAKE SCREENSHOTS OF EVERY BET YOU MAKE. FOR YOUR RECORDS AND PROOF.I forgot to add. When I complained about the low cashout amount. Betway banned me from ALL PROMOTIONS and stopped me PLACING ANY NEW BETS. I had been a customer for over two years!UPDATED: 15/11/21 “Provide Betway with more informationThis will help them write a more useful reply to you.It’ll also help them verify that youve had a genuine experience with their business.” I AM NOT INTERESTED IN ANYTHING THIS DESPICABLE AND DISGUSTING COMPANY HAS TO SAY NOW! THEY HAVE ALREADY REPLIED TO ME AND BLOCKED MY ACCOUNT. MY REVIEW IS NOT FOR BETWAY. IT IS TO WARN OTHER CUSTOMERS TO STAY AWAY FROM THEM!

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They allow me people who are registered on gamstop to open accounts even after they have verified your documents. You raise the issue of duty of care and they just bat the question away.

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Best of the best no matter how many Casinos I try I always Comme back to Royal Panda why? you do win and when you do they pay quick no fuss of course you need your papers to be in order ID,list of choices in the slots the graphics are up to par.Please don’t change Royal Panda.

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dont use gotta ask for your own money and i have never come out on top

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Don’t top up changed lay out on website is horrible you got more chances been scammed like I have got all proof look else were like ladbroks pays out under hour

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Dogsh*t site manipulated slots manipulated RNG..RTP is non existent! Head over to 365 about time these con artists were fully investigated and shut down for good!

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3 star is only for the sports side otherwise they would get one sports side brilliant love it games on the otherwise are the worst ever not even worth putting a pound on cause one day u win then the rest you lose all the time. Let’s go onto virtual I’ve never experienced anything so rubbish. I played a few times now and here’s how it goes so I put a couple of pound on a favourite dog to win showing it came first in nearly every race and boom 20/1 dog won so I played abot more and its hitting 5/1 6/1 10/1 dogs so I tried them high odd and what u know it’s getting the favourite your really letting yourself down william hill

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Absolutely disgusting, I began registering on some it the 888 sites following personal email invitations I received. It was going ok, wasn’t really winning anything but was enjoying it nonetheless. Then earlier this week an email invitation came through from Solar Spins with a promotional code so I registered and used it. I only staked 20 but to my amazement I won 280, happy days which would make up for my losses on the other sites within the 888 group.However I logged on the next day to find my account had been blocked, I phoned customer services who said I should have received an email from the security team detailing what the issues were but the security team ‘hadn’t had time’ to send it.So this person escalated it and still no news, I chased it again this morning to then receive an email saying my membership had been terminated along with all funds that were on all of the sites I had registered with, apparently I had been ‘abusing’ the bonus system.However the only bonuses I every used were from direct email invitations I received so how is that abusing the system ?! Funny that I wasn’t banned when I was losing money yet one big win and my account is closed.Have raised it with the relevant authorities, how companies can get away with this is beyond me.AVOID AT ALL COSTS

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The offers and free bets are a joke. example free 2 bet on cricket to win 1.87 ? free slots tournaments 12,000+ people playing ? you got no chance of winning anything. reward grabber gives you 1 free spin ? what a joke. even the slots dont give decent bonuses, you sometimes have to spin over 300 spins to get a bonus.sorry coral but your offers dont really offer anything worth staying for.

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hi im themajor been on the casino circuit for years skyvegas mrq vegas spins betvictor videoslots ect ect they all know me highroller vip i would just like to say that iv had know problem with novibet good fast payouts good selection of slots as well all these bad loosers giving bad coments my advise dont gamble if dont like loosing thats gambling for you if want to join novibet you wont be dissapointed if have any problems just get hold of me on hear best regards themajor.

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Thieves and scammers.Rigged games.Rtp dosnt exist on any of the slot on this site.stay away from shameless thieves.They are biggest scamming thieves in the UK

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Refuse to give me a contact number and wont give me my 350 withdrawal scam they dont have a contact number apparently joke

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fantastic services

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Worse of the worseJoined this pile of turds the other week, no wins hardly, no In game features like someone had switched them off. Increase my monthly deposit limit to 175 from 100 but it then allowed me to deposit 175 not 75. When I went to see my gaming history they blocked me from seeing but saying I had to upload id, same old chestnut ay, not even had a cashout and they want id??? Leave well alone they wouldn’t even let me see my gaming history it was that bad. Bet I get no reply. This site is getting reported to gambling commission as its gone against basic casino rules by letting me deposit more and just by their sneaky actions 21st century con artists

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Terrible online bookiesLiterally no wins at all on the slot games. No in game features. Haven’t even had a sniff of a withdrawal and now they want all sorts of id. Why am I going to send important documents to a bookies I hardly heard off. Keep well away if you value your hard earn cash

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Sorted my commission out very quickly. Many thanks.

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It has been more than 10 days since my withdrawal and I still have not received anything.

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Horrible horrible casino , the worst games I have ever seen , and Im sure they put you under their control , the games knows what they will pay or no , balance appears before spins finish, and pages refreshes it self all of a sudden , when I complain they closed my account ?dont waste your money and time in this casino , bad bad bad , very bad .

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Worst site ever upon login in got it gave opt in offer for chance to win some free spins so i opt in then click play now it takes me to game called ghost of dead so i played it aim is to get 3 scatter symbols for bonus game it wipes me out 80 & im only spinning 20p a time still refused to bring bonus in now for any machine to take that amount at only 20p per spin is dreadful this game is either not working properly of they are fixed just to rob you just shocking stay clear

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Absolutely appalling. Didn’t get my sign up bonus as came out with pathetic excuse about me already having an old account. Funny but I thought you were only allowed one account? The games only payout the lowest possible ratio which makes the site appear rigged. Customer service useless as have a curt attitude and could not care less stance. KYC is crap as they don’t want to know you at all, just your deposits. Would not recommend only to stay well clear. As they say a fool and his money are soo parted which certainly is the case here. The site is boring especially when it is so blatantly operated in their favour.How can this be randomness that transparent excuse they hide behind.

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Disgusting service I won 1000 free spins on wheel of wins and they havent gave me them. Said it will be referred to technical team 10 working days t/a still nothing back. No response to my emails and telephone lines dont work. Avoid this company. They are happy to take your money but when you win something cant get it. Not an enjoyableExperience at all. I am on day 5 now still no response

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Horrendous site for gaming, the only thing it does well is take deposits. All the games seem to sap your balance very quickly rarely hit a bonus and if you do the return is minimal and annoyongly games regularly crash. Also found that Betfair daily bonus is linked to how much you spend, deposit nothing you get nothing. Played the free Pinball bonus for 14 days straight and lost everytime, when you do actually win its usually a 20p bingo card or 2 x 10p free spins !!?? Other sites such as Bet365 regularly give 5 free bet or 10 free spins, thats a bonus and you dont have to deposit to get it! Betfair is one to stay clear of.

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I play slots sometimes and theres a great selection of games.the downfall is the loading speed.also you cant deposit from the slot page you have to return to the main page.other than that great games

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great for free bets

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Initially thought they seemed OK but after using them for a good few months now they are just as bad if not worse than the other gambling companies. Games roulette games are terrible really need investigating not just fobbing customers off with games are random regulated etc. Hopeless bonuses with huge wagering requirements will be closing my account. Probably one to avoid

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very weak I can not win anything for a year and something I still lose does not pay this casino

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Waste of time. There is no place in the Gambling industry for this company. Their website is atrocious cost me a treble bet it selects different things when you press on it its so sluggish and slow. Cost me a bet my putting a horse in the bet I didn’t select when put bet on quick before race and couldn’t check. Spoke to customer service waste of time haven’t gambled with them since loads of people I am told closing their accounts at the moment with this company

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They closed my new account with money in it to retain an account I asked them years ago to delete which had not been used for many years. They said they did this because I had two accounts. I also asked them to delete all the records of me when I closed the last account and they confirmed that they had. They obviously lied. It took a long time for me to get them to delete both accounts and return my money. It was a long painful process. Then they email me to tell they have closed my account because I am a problem gambler supporting this with what I should do and how to behave. This mess was due to their incompetence, their flawed web site and no contact phone number. I do not suppose they care about their reviews either.

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