SpaceCasino PLAYER REVIEWS(1469)
Karl Ashcroft
12 November 2022
Comment from uk.trustpilot.com
Very helpful and pleasant
Billy
11 November 2022
Comment from uk.trustpilot.com
millie was helpful and resolved my issues
Joe
10 November 2022
Comment from uk.trustpilot.com
Quick and very nice experience. Customer support helped me through every step of the way. One of the few times I have enjoyed a customer helpline. Thank you very much :)
Christine Frey
10 November 2022
Comment from uk.trustpilot.com
Emma was super helpful in solving my enquiry. She replied super quickly and in a friendly manner. Thank you so much!
Kavita Cuchhadia
10 November 2022
Comment from uk.trustpilot.com
David was patient, helpful and friendly. Thank you
Karl Ashcroft
10 November 2022
Comment from uk.trustpilot.com
Just quick and helpful great overall
Stefan Herghelegiu
09 November 2022
Comment from uk.trustpilot.com
Very helpful
Leigh
08 November 2022
Comment from uk.trustpilot.com
Emma was very friendly and helpful
Julie Milne
06 November 2022
Comment from uk.trustpilot.com
Very helpful five star customer service the best !! Fantastic enjoyable casino
Aleks
06 November 2022
Comment from uk.trustpilot.com
The nickname Alex6000 on the scam casino???Total scam???I have played on many slots ( Book of fallen, book of ra deluxe6, book of gold double chance,gonzo quest ) On all slots I have played with a bet of 2 pounds.The maximum win after having received a bonus of 80 pounds.Gonzo quest, I played with a bet of 2 pounds and 5 pounds about this slot,no comments, this is a total absurdity.PLEASE NOTE Just stay away, this is a total scam site.????????????????????
Ellen Nisbet
05 November 2022
Comment from uk.trustpilot.com
Had a problem receiving my free spins after sign up, however after 2 minutes on live chat I was credited with all 70 spins at once instead of over 7 days. Very helpful and quick service.
Jen Comerford
04 November 2022
Comment from uk.trustpilot.com
The best casino Ive ever played on, very generous.
Ryan
26 October 2022
Comment from uk.trustpilot.com
I cant give anymore positive! Alex & Emma were outstanding! Spent time with me on live chat to get me verified and withdrawal confirmed!Please make sure this message gets to there management directly.! I did ask if there was a tip function but sadly not! Because they both deserve it!!!!!!!!
Joanne w
25 October 2022
Comment from uk.trustpilot.com
Too much of this closing accounts scamming b******ds ive tried now 2 whole days to find 1 reputable site that doesn't have endless reviews warning people to stay away and found none without withholding winnings, closing accounts after a win, making it impossible for customers to play with your endless requests of ID i tried to join mr mega sent proof of address 3 times over driving license passport and still not accepted for proof you are all a disgrace placed 10bet for a week then locked out of my account wanting a full list of proof even down to my paypl account and purchased paysafe voucher receipts!!! The gamble commission needs to close these sites down theres no fun or trust in joining any of these crook sites
Joe Lennon
23 October 2022
Comment from uk.trustpilot.com
Attempted to log on to the site 23/10/22. I hadn't used the site for quite a while. I was advised via live chat that my account has been closed. I have been offered no explanation for this and had received no prior notification. My account was fully verified to the best of my knowledge. Another company who will ban users without reason.
Aqeel
23 October 2022
Comment from uk.trustpilot.com
I started playing with spacecasino.co.uk since last year. Everything seems fine until one fine morning I came to know that I have no longer to play or use their services anymore. I was verified customer, provided every information they asked for. When I asked for the reason, they simply replied "in terms and conditions, they can terminate account without disclosing any reason". That's crap and disgusting. I wish, uk gambling commission cancel their license one day and they would know how painful it is 😡😡..
Aqeel
23 October 2022
Comment from uk.trustpilot.com
I started playing with spacecasino.co.uk since last year. Everything seems fine until one fine morning I came to know that I have no longer to play or use their services anymore. I was verified customer, provided every information they asked for. When I asked for the reason, they simply replied "in terms and conditions, they can terminate account without disclosing any reason". That's crap and disgusting. I wish, uk gambling commission cancel their license one day and they would know how painful it is ??..
Marlon Campbell
14 October 2022
Comment from uk.trustpilot.com
Worst casino I have ever dealt with ! Please Avoid ! Making it extremely difficult to withdraw a balance of £200 , asking to see my full bank statements , whenever I provide information they ask for additional information, even down to the format the information is sent in , asking for proof of a lost card which my bank said is bizarre ! They strict guidelines are an excuse , they simply don’t want to pay out , hopefully they go out of business very soon !
Fandango
17 September 2022
Comment from uk.trustpilot.com
Rubbish. Registered about half hour ago, 60 straight through dusk til dawn and knight rider slot stay the fk away.
GR
14 September 2022
Comment from uk.trustpilot.com
Emma responded to my request incredibly quickly, giving me exactly what I had asked for and with a detailed explanation. Cannot fault her service, excellent.
ST
02 September 2022
Comment from uk.trustpilot.com
This has got to the best site I have ever played on. The staff are really helpful and the speed of withdrawals is insanely fast. Most of the time they are in my account within 30 mins. Verification was super quick but then again, as soon as I joined, I uploaded everything so I dont have to worry about uploading them later. Pays well to be prepared and compliant. Despite some of the negative reviews, I joined and it has been a positive experience throughout. Like all gambling, you win some and you lose some. Upon registration the system automatically sets a loss limit (monthly one) depending on the details you tell them when you register. Whilst this is a pain, they are being compliant and look out for the safety of others and you cant fault that. Games are really good and the payout is great. The last few days, I have won a little over 2k where are last month I had a loss of 1500. Its the luck of the draw and the games you play but this casino is not rigging customers or getting around things, they are compliant, responsible and responsive to all support. Well done Space Casino, I will be a loyal customer to you for a long time ;)
Sean D
28 August 2022
Comment from uk.trustpilot.com
I joined and deposited 10 & never won much at all.. Then a few weeks later decided to try another 10 & won 350 on a 20p spin. payout was a lot faster than other sites also.. good site in my opinion
alex
27 August 2022
Comment from uk.trustpilot.com
O.K So this site has had my previous one star review removed, if they have done it to me who else have they done it to? That tactic alone is pretty poor and only wants the 5 star invited reviews to stand, why?...draw your own conclusions on why a company feels the need to remove bad reviews. Now my review....its garbage, sent me to sleep zzzzz....and now the review that got deleted....... I heard about this casino throughI heard about this casino through trustpilot, one of the highest rated, independent casinos in the u.k. I joined up , the process was very speedy a plus, banking very fast another plus, I hit a few good wins on first couple of sessions. Why the one star review? ....In my opinion they have blocked my account from any other win, deposit after deposit with no play at all, no bonuses, just nothing. An example of the poor play...over a hundred pound at 20p spins on one of their popular slots not a single bonus, this has happened on a couple of their slots I have played. Their selection of slots could also be improved. Such a shame that a good looking young casino could turn to such old fashioned tactics. Players in the U.k are to long in the tooth now to fall for such cheating tactics.Why you only responding to good reviews?
Mr Jones
23 August 2022
Comment from uk.trustpilot.com
HiThanks for your reply, would have been nice if you had replied to me personally, before I left a bad review.I have you on a recorded phone call that you have lied sooooo many times to me, and you still won't admit you stopped me playing ( after losing 1800) until I can show you payslips to show I can afford to play. Love your standard reply,but I still advise people to stay away from this small one man band site , who constantly lie to people and ban them from playing after they lose 1800 until they prove they can lose more, and ask for loads of documents to pay me back 6 pounds.The site is a joke, please people I'm not complaining about losing, but complaining that I'm banned from trying to win my money back.Please get your owner Cem to contact me personally if you want me to believe your not a one man band who can't be trusted.
Dean Simpson
17 August 2022
Comment from uk.trustpilot.com
New member, is missed out on some daily free spins (my fault) so I got onto live chat just to see if I could have a chance of using them. I spoke to Alex and he was happy to oblige, so very happy with the outcome.
Mr Jones
17 August 2022
Comment from uk.trustpilot.com
Hi AllFollow up on last review.you could not make this up!!!So happily took 1800 which I lost ( and not complaining that's gambling)But after being banned from playing more unless I send in payslips to prove I have money they want to send me the 6 pounds left in my account, yes 6 pounds.But are asking I send in loads of documents before they send me 6 pounds. So happily take 1800 without a single document, but want 6 personal documents to send me 6 pounds, its soooo funny. The owner Cen is trying to sell the company I have heard so really seems not to care.As I've said stay away from these small companies that appear to not want to tell the truth to customers that spend money, God knows what would happen if I won money, I feel I would never be paid out.
Crescenzo Feliciello
17 August 2022
Comment from uk.trustpilot.com
Space casino is my personal favourite online wagering site , they really are a five star establishment registration and verification are easy and a vast array of gambling safety tools so you really are in safe hands ,and the customer service team are second to none ,I strongly recommend this site.
Mr Jones
16 August 2022
Comment from uk.trustpilot.com
Follow up on last review.After losing 1700 which I am not complaining about, I exept you win and lose, I have been barred from playing twice, first time they said they wanted a chat to make sure I can afford it, had the phone call and they were happy I could afford to play ,deposited another 100, lost it , then was barred from playing totally until I proved to then I could afford to play!!!!Apparently they set a limit of deposits without telling me??????Sorry in my opinion total scammers as they were happy to take 1800 off me, but won't give me the chance to win any money back.Very clever, and this is why I strongly recommend you use the big casino sites, not little one man bands who are just after making a quick buck then sell the company. Only my humble opinion, but as I have said stay away if you don't want to be lied to.
Melissa
14 August 2022
Comment from uk.trustpilot.com
Still waiting on a response from my complaint.customer services are incompetent and are unable to provide information asked for. Data protection Is compromised and lied to regarding closure of an account.
Mand
13 August 2022
Comment from uk.trustpilot.com
Dealt with an advisor called Alex p.Amazing, handled my dealings regarding my withdrawal and documentation I needed.Morevto the point my funds are in my account.Thankyou Alex
alex
12 August 2022
Comment from uk.trustpilot.com
I heard about this casino through trustpilot, one of the highest rated, independent casinos in the u.k. I joined up , the process was very speedy a plus, banking very fast another plus, I hit a few good wins on first couple of sessions. Why the one star review? ....In my opinion they have blocked my account from any other win, deposit after deposit with no play at all, no bonuses, just nothing. An example of the poor play...over a hundred pound at 20p spins on one of their popular slots not a single bonus, this has happened on a couple of their slots I have played. Their selection of slots could also be improved. Such a shame that a good looking young casino could turn to such old fashioned tactics. Players in the U.k are to long in the tooth now to fall for such cheating tactics.
Nick Butler
12 August 2022
Comment from uk.trustpilot.com
Wow awful!! Never heard of any of the slots, just a bad experience overall
Akshay
12 August 2022
Comment from uk.trustpilot.com
Avoid at all costs.Spacecasino is a absolute diabolical betting site, which no wins, poor bonus and technical issues. I deposited £930 in 2 hours of sign up. In those 2 hours I received poor game payouts and no bonuses. I contact spacecasino any informed them that his had caused me hardship they didn't care to even refund 1 deposit so I could buy some food. I am still currently suffering to eat and pay bills and a the response I got from them is that they won't be refunding me my deposits. This casino doesn't care about its players mental health wellbeing and situations. Absolutely a con site to avoid at all costs.Extremely bad incompetent people
Mr Jones
05 August 2022
Comment from uk.trustpilot.com
Unfortunately, I have been constantly lied to and am making a official complaint to the regulator, stick to the big gaming sites, these small operations are not to be trusted.
Paul Sheldon
28 July 2022
Comment from uk.trustpilot.com
I couldn't find the bonus tab to enter my code for the free bet. I contacted support via email and they guided me to to where I should enter the code quickly and easily.Great customer support.Thanks.
Mark
26 July 2022
Comment from uk.trustpilot.com
Absolutely useless don’t ever answer the questions asked of them and give you nothing ever worst site out there as they give you absolutely nothing week after week only a whole 5 pounds when you join. Also the bet selections available are terrible . AVOID AT ALL COSTS
Ryan
23 July 2022
Comment from uk.trustpilot.com
Great experience so far.Deposited 50 and won just over 150 so i decided to withdraw 100 and play with the 50. By the time i had played and lot the 100 was already deposited into my bank.The only negatives are small and that's why I kept it 5* so far, The validation email seemed to take ages and when playing the slots It wouldn't go full screen as I would have liked.
customer
22 July 2022
Comment from uk.trustpilot.com
Super helpful staff & speedy withdrawals
Keith Humphries
20 July 2022
Comment from uk.trustpilot.com
I must say, my experience of space casino has been really positive, I made a small deposit and had a small win.I was really impressed, the money was in my bank within an hour with no hassle, what a refreshing change from the vast majority of scam sites on the Internet. Thank you space casino.
ZiiZii
19 July 2022
Comment from uk.trustpilot.com
Simple query to SpaceCasino answered within minutes. Admitted system issues and 'as compensation' credited me with a very generous free spins amount. I wasn't even looking for anything other than what I'd earnt. SpaceCasino has always gone above and beyond when it comes to my customer service experience, always bright and cheerful too. Great Company
Chris
19 July 2022
Comment from uk.trustpilot.com
Really good experience with Space Casino, easy to sign up and good set of services. I made a big error and deposited way more then I should have. I was straight on to customer services who sorted the issue in no time with great efficiency. Money returned within 5 minutes of me verifying my details. Great customer service and a huge amount of trust from me. Recommend.
Mark
14 July 2022
Comment from uk.trustpilot.com
Teri or site with staff to match awful selection of bets in play and the bonus offer is 5 pounds absolute joke staff are very unhelpful to match and make things up as they go along and the hole gets bigger
Will parson
28 June 2022
Comment from uk.trustpilot.com
First I found it difficult to adopt. After 2 hours I can confirm that this is the best sports betting company I have experienced. No stress so far.
Daniel Brooks
22 June 2022
Comment from uk.trustpilot.com
Very good site and great customer service
Richard Koslowsky
20 June 2022
Comment from uk.trustpilot.com
Quick and easy withdrawals.Also nice to see a British based gambling site instead of being based offshore.
Jacqueline McMillan
14 June 2022
Comment from uk.trustpilot.com
I've have this 3 starts because on joining I had a good win however in the 3 weeks or so since I've played around 400 all 1 and above spins and never hit a bonus round etc and never really got a decent big win in fact of the 400 odds I've never raised enough of a win to actually withdraw so it's been constant deposits and loses I totally understand you can't win all the time but 30 plus spins on a game with a couple of pound wins and no bonus rounds ain't much fun over and over and over for weeks I played 56 tonight it was gone in 4 minutes so not even getting a game for your money no excitement nothing leaves me thinking after weeks of it what's there to keep going back for
Si Rowland
12 June 2022
Comment from uk.trustpilot.com
Good site. Fun to play, good customer service, easy to use.
Alexander Moylan
11 June 2022
Comment from uk.trustpilot.com
Very impressed with this casino, extremely fast payout. A few minor changes I would like to see to go from a good casino to an excellent one. A few more slot providers, possibly, Relax, No Limit City, Push gaming, other than that my new favourite casino!
andrew brooks
02 June 2022
Comment from uk.trustpilot.com
Best casino out there..
Gemma Giles
12 November 2022
Comment from uk.trustpilot.com
Issue resolved
Issue resolved