SpaceCasino PLAYER REVIEWS(1411)
andh85
03 February 2019
Comment from uk.trustpilot.com
I'm just starting at Jetbull's site, but at this point I can say that it seems To be very accurent and safe place. Customerservice is very good and friendly :)
Sean d
02 February 2019
Comment from uk.trustpilot.com
Decent with quick pay outs and odds but they need to wait till 3pm every day before they process your withdrawal. The worst thing is how tight they are with free bets, 3 grand I bet this month and they think it's acceptable to offer me a 5 free bet .
A Cote
30 January 2019
Comment from uk.trustpilot.com
Stay far away from 12BET they will not let you cash out , unless you have a useless Skrill or Neteller , I believe they comunicate with low level sports criminals and fix matches like womens tennis in Singapore , I put money on player I have watched before and she dominated the match, she was up 3 games to nothing in first set , as soon as I placed a large wager the game just went the other way instantly like I have never seen before .i lost .the odds went from 1.36 to 10.75 in 5 minutes . Thats corruption at its finest , the girl I bet on just decided not to play no more after I wagered ,why? How did they know I placed that wager.
JP Collider
21 January 2019
Comment from uk.trustpilot.com
EASILY THE WORST ( AT EVERYTHING ) BETTING SITE ONLINESTEER CLEAR!
Anthony Armstrong
04 January 2019
Comment from uk.trustpilot.com
I had a very bad experience a Betclic. After winning 174 and trying to access my winnings they would not let me withdraw as my provisional driving licence wasn't sufficient enough as proof of identity, i don't own a passport so i couldn't access my winnings. If you win here they will try their hardest not to pay you!
Brian Bedondi
02 January 2019
Comment from uk.trustpilot.com
Tried to create an account but when I clicked confirm after entering my details, I got an error message saying registration failed. I then went onto the customer support live chat only to be told that my account had been closed following a business decision! What sort of business are these jokers running, closing a new customers account before they have even managed to login to the site! Beyond belief. A business decision based on what exactly? A business decision surely has to be based on something, account activity, betting patterns etc. Oh and then about an hour or so later I receive an email from them saying that my registration was a success. Tried to login - access denied!
Panos Maris
01 January 2019
Comment from uk.trustpilot.com
At my first bet with the company the blocked my account redicoulous
Steve
25 December 2018
Comment from uk.trustpilot.com
Frauds. Let you make a deposit but. If you win they defraud you. Gambling Comission report inbound
Graham Beresford
12 December 2018
Comment from uk.trustpilot.com
Received an offer via email to place a 20 bet on the champions league matches on Tuesday and receive a free 10 bet. I only had 10 in my account so made a deposit of 10 and placed my bet. The bet lost, but at least I had the free 10 bet. At least thats what I thought, until I tried to log in and found my account had been suspended. When I queried with customer support I was told that my account had been closed due to a business decision and that I would not receive my free bet. When I requested the balance of my account to be returned, they said I needed to provide my bank details in order to get my 0.50 returned by bank transfer. I told them to keep it. Totally unacceptable to make an offer, accept the bet and then not honor the offer.
Karen
07 December 2018
Comment from uk.trustpilot.com
Part of the Betclic Group. Terrible customer service - refuse to answer emails and deal with any complaints. Amazing casino if you are losing - terrible if you win.There terms and conditions do not meet UK Gambling Laws in Social Responsibility.Serious concerns on how Betclic Group manage personal data - unsecure internet connection - suggesting unethical practices. Combined with Betclic's refusal to fully address complaints or concerns.- would suggest this casino operates unethical practices- likely to be investigated by the UK Gambling Commission if not already under investigation. Does not handle customer complaints and concerns respectfully and fairly. Complaints and concerns raised are totally ignored and repeated email is sent to address all concerns - regardless of the relevance.Another recent very unpleasant dealing with Betclic customer service - they are by one of the worst online casino groups alone with EveryMatrix I have come across - they handling of personal data is very questionable - they refuse to provide personal data when requested. They email out right lies. This is a casino group to avoid at all costs - hopefully this casino group will undergo a full investigation by the UK Gambling Commission - they in my opinion should not be holding a UK gambling Licence. If you have a unpleasant dealing with this casino group - request a 'Subject Data Access' and send the information to the UK Gambling Commission - it is the only way this group will face investigation.Report complaints you may have with how they handle or there lack of providing your data. For more information ico.org.uk
Nathan Smith
02 December 2018
Comment from uk.trustpilot.com
Yet another horrid experience at an SBtech bookmaker. Like all others, they'll do whatever they can not to pay out, asking for payslips, notarized documents, posted letters, whatever they can to hold on to your deposits. Please, don't use these crooked companies and if you're going to gamble online, use a reputable firm.
Luke Giles
06 November 2018
Comment from uk.trustpilot.com
AVOID !! Worst Experience ever. SCAMMERS
Nicole
31 October 2018
Comment from uk.trustpilot.com
Allowed me to open a new account and spend over 2000 when I had already self excluded. When I contacted them about it they refused to acknowledge my previous self exclusion and basically told me they werent botheredAvoid at all costsMy partner is terminally ill and this has caused us a great deal of additional stress Do not use this site
ivan blackford
13 October 2018
Comment from uk.trustpilot.com
Avoid the slots promotions at all costs, they all have unrealistic wagering requirements try another site with generous promotions as they do exist i have entered 7 promotions and won zero.Also although live chat is ok you are often left hanging indefinitely in the middle of a chat with some staff being darn rude.
Joseph Kennedy
08 October 2018
Comment from uk.trustpilot.com
Unacceptable and rude when asked for a bonus to play on with. Suspended my account even though I hadn't asked. Customer representative was slow to answer and duty manager was even worse. She was rude and obnoxious and wanted me off the chat as quick as she could. Made me feel worthless. Would 100% not recommend to anyone.
Alex H
14 September 2018
Comment from uk.trustpilot.com
Received an email saying i was no longer allowed to use the site as i had won. Avoid and stick to other bookmakers who dont ban you for winning
Irene Irene
30 August 2018
Comment from uk.trustpilot.com
After reading the review here, I was a little skeptical with 12BET. But because 12BET offers Asian odds, I tried to create an account with the smallest deposit (IDR 100,000). During this time, there were no problems with bets or Withdrawals. Turnover Bonuses are also the lowest compared to other bookies.
Ben
19 August 2018
Comment from uk.trustpilot.com
Didn't receive my free bet and was fobbed off by a rude and abrupt customer services rep called 'Callum' who clearly doesn't understand the phrase 'the customer is always right' and needs to work on his people skills. I'm sure I'm not the first or last potential customer they'll lose. Should expect it from a Mickey Mouse company like these I suppose.
Gabriel Lavoie
17 August 2018
Comment from uk.trustpilot.com
They closed my account for no reason i had over 1K....Heres the messageDear Gabriel,We would like to inform you that your account has been closed due to Internal Management Decision.Following our Terms and Conditions:We reserve the right to close or suspend your Account at any time and for any reason.This is all the information we can currently provide you with.Thank you for your Patience and Cooperation!
Jake Aaron Byrne
07 August 2018
Comment from uk.trustpilot.com
Only used TitanBet for a short period of time as I put a time out on my regular site after a string of bad losses. Turned out I won quick big on TitanBet and withdrew in excess of 3500 profit, upon reading reviews was very nervous they were dodgy. As everyone stated they asked for verification docs, I provided immediately and the account was approved same day, withdrawal again processed same day. Funds were in my account within 72 hours of requesting withdrawal - I might just be a lucky one. Their customer service was also pretty helpful when I called - live chat a bit hit and miss
Ant
12 July 2018
Comment from uk.trustpilot.com
Poor odds, but they have honoured ACCA refunds etc. TBH - that is all they are good for.This should not be your main bookie. Get the bonus and that is about all they are good for really.
Ant
10 July 2018
Comment from uk.trustpilot.com
He he he....... their name should be changed to Mousebet.'Please sir - try not to put more than 2.00 on per bet on an event. If you do, we will have to limit you'. This is what they did. Could barely put a pound on.Told them to change their name to Cowardly Bet and use the phrase - no winning bets taken here. Told them to close my account (which they did_. To their credit, before they closed my account, they still wanted my business, but only in the casino. Advised them, that I wanted to win money not chase dreams.
The Man
09 July 2018
Comment from uk.trustpilot.com
closed my account without any information, they should not be allowed to operate in the UK anymore, I will spread the word of course, UK gambling law needs to do something with these companies
Jo Garfield
14 June 2018
Comment from uk.trustpilot.com
deposited in march never made a bet then tried to make a bet and account restricted shame all these betting websites have no idea when restricting people as never made a bet
Adrian Tiong Meng Wei
13 June 2018
Comment from uk.trustpilot.com
Worst experience. Making fake match and unable to prove the match taking place, sequence of goal, and the match is not event in league features
Richard
12 June 2018
Comment from uk.trustpilot.com
Does anybody know why titanbet.co.uk and titanbet.com are apparently run on two different licences with the gambling commission yet the branding is exactly the same and both sites are hosted on the same IP address on the same web server?I have so far had nothing but total BS from this company AVOID
Towlss
18 May 2018
Comment from uk.trustpilot.com
Placed two bets here, first one lost, hey they won my money, hurray. Second bet, won, OOPS I'M BANNED. Scam websites, and now I might not even get my winnings back. Don't be fooled by titanbet, never use it, ever
E N
20 April 2018
Comment from uk.trustpilot.com
Awful company.
Damian W
10 April 2018
Comment from uk.trustpilot.com
ITS BEEN MORE THAN 2 WEEKS WITH NO REPLAY AT ALLLLLLLHOW DARE TO MAKE YOUR COSTUMERS TO WAIT THAT LONG?AND ANYWAY ...NO CONTACT NUMBER ?other a lot better places than this ...to gamble..
Zielony Garniturek
10 April 2018
Comment from uk.trustpilot.com
DISGUSTING. I had a run of winning accumulator bets so they cancelled my account without letting me know. I only found out when I tried to login and place a new bet. The Chat did not work so I had to call. I was told that they have indeed closed my acc but could not tell me why. I also had to chase email communication about all this. In order to retrieve my money, I must send them some documents. Funny that they did not ask about any of this when I was placing deposits, or losing bets. They never had a competitive price on events I was backing, but ongoing refund offers made it worth a risk. I reckon that this is why they shut me down.Be aware of this. They put up interesting offers to attract punters, but if punters take them and happen to win... well they are always other bookies out there and tons of free websites where you can compare and shop around. Titanbet will probably be out of the business eventually. In this competitive business environment, there can not be any tolerance for dirty tricks. It is a shame and I have no other choice but to file a complaint with IBAS.
Tim
06 April 2018
Comment from uk.trustpilot.com
If you win they close your account, apparently they only accept donations!
Filip Tiszbierek
27 March 2018
Comment from uk.trustpilot.com
I signed up because they had decent sign-up bonus. Placed qualifying bet to get it. I received free bet and day after I placed my free bet my account got closed and now I have to go through all the hassle to receive my money back.
Hml
24 March 2018
Comment from uk.trustpilot.com
AWFUL SCAM ARTISTS! I signed up, placed two bets and was sent an email that my account is shut down with no reason all within a week. They have taken my money and are not answering their emails, calls etc!!!AVOID LIKE THE PLAGUE UNLESS YOU DON'T WANT YOUR MONEY BACK!!!I will be writing to the gambling commission and ensuring these scam artists are shut down and fined.
Richard Byron
22 March 2018
Comment from uk.trustpilot.com
Disgraceful bookmarkers. Must be a scam artist running this place. Only paid half of winnings, no support whatsoever might as well throw money away. Avoid this cancer of a company, hopefully they will be shut down very soon.
Tadas B.
26 January 2018
Comment from uk.trustpilot.com
Made a deposit, supose to get promotion, but instead of this I have been blocked :)
stephen hughes
21 January 2018
Comment from uk.trustpilot.com
These people are thieves, took me for 2 grand. Immoral and definitely crooks. What good is an easy website to use when the end result is the CEO of winner is just filling his account with our winnings. I can navigate the Google website well so id rather sit on the toilet and flush 20notes down the pan whilst on my laptop because that's exactly what you'd be doing with these immoral disgusting scumbags
andrewbennett
16 January 2018
Comment from uk.trustpilot.com
Shocking customer service trying to get through the ID process is a thankless task!I spent 2 days sending then never ending photographs of personal information of which I thought was accceptable as advised by customer sevice.Still to no avail!Lack of communication between departments is incredible and just designed to stop u getting your winnings back to your bank!In the end lost the 250 winnings which would of been transfered back to my bank had I been allowed to do so! DON'T touch this website with a barge pole!!
Barry Hendricks
14 January 2018
Comment from uk.trustpilot.com
Has kepted my money .
Dave Hughes
03 January 2018
Comment from uk.trustpilot.com
Shocking. Service. Literally do not care about there customers at all called said I had a issue with there black jack game said that's your problem...... seriously so said il close the account after being with them for 3 years .... no effort was made to resolve the issue or come to a alternative ... don not use !!!! Ive had issues in past but none as bad as this They take about 5 days to pay out winnings which is very long They add wagging requirements to balances If you win you have beyond debt prove who you are photo I'd gas bills etc .... surprised that havnt don't finger print scanner or retina !!!! The take that line to process Please avoid
WILLIAM
04 December 2017
Comment from uk.trustpilot.com
Made a withdrawal with toals on a 27/11/17 it is now the 04/12/17 still not received when I contacted them was told it was sent on the 27th. Do not use this company.
Jeremy Bedondi
16 November 2017
Comment from uk.trustpilot.com
These jokers have closed my account and have not given a reason. Disgraceful. I have sent numerous emails to support asking for the reason why, only for them to keep repeatedly telling me the reason its been closed is because of an internal management decision. Whats the specific reason you f**ktards?!!
Jake
09 November 2017
Comment from uk.trustpilot.com
This must be illegal - claim that you can't take any money out if you have not utilised the bonus requirements.I deposited 200 and received 200 bonus.I was happy to withdraw my original 200 and forgo the bonus but this was not allowed.I'm not allowed to receive any of my funds back and is effectively stolen by Winner
Davski
17 October 2017
Comment from uk.trustpilot.com
Live Chat is never answered (tried for two weeks), and it takes at-least three days to get a response from email. They've had the same rubbish Welcome Promotion for years, and their promotions in general are some of the most boring I have ever seen, For some reason when I joined it wouldn't let me deposit by card, so had to use PayPal. None of the Support team would say why I couldn't use card, just 'try something else'. After four bets, they stopped allowing me to place any more.
AKS
19 September 2017
Comment from uk.trustpilot.com
Would not recommend. After about a month I received an email from them to say that i am no longer eligible for promotion. Seems a strange way to treat a new customer.
Louise Moody
08 September 2017
Comment from uk.trustpilot.com
I've had an account with these for years and thought I'd resume betting again. As I've moved, I thought I'd attempt to update my address. Simple request, no? Well, apparently not.- Cannot change details once logged in, so live chat says to send proof of new address.- Send council tax bill. - Reply to say it doesn't match the address on the account (well, no it wouldn't, would it).- Resend.- Reply that it is more than three months out of date and they won't accept e-statements (which everything else is).- Attempted to update my e-mail.- Reply to say my e-mail is from an address they don't have on file (again, it wouldn't be).- Demand I phone despite explaining I can't due to being deaf.It should not be this difficult to do a simple thing. I appear to be communicating with inept droids incapable of deviating from a script. If it's this difficult trying to do a simple thing, then I dread to think what might happen if I start betting and request a withdrawal .... oh wait, I can see judging from the other reviews here!In short, avoid - plenty of other outfits to choose from.
James Frain
18 August 2017
Comment from uk.trustpilot.com
Just got booted out the door by these guys as I tend to win more than I lose so thats not a problem as they have a business to run and no bookie will tolerate a winner. Had problems getting my account verified as their email server was rejecting attachments but in fairness to the guys on the phone ( Thomas ) they had it sorted in no time and monies transferred out. Would reccomend as they do have good prices
HANNA YLINEN
27 May 2017
Comment from uk.trustpilot.com
Nice bonuses . Friendly support . Good selection of games.
Scott Hannam
27 April 2017
Comment from uk.trustpilot.com
tried to change an address but they do not accept Water Bill online bills 'because of procedure'. Customer services kept talking over me and saying'procedure, procedure' over and over. Wouldn't put me through to the Manager-lied that he was unavailable and wouldn't offer a callback. Now saying it takes 72 hours for a Finance team to look at a proof of address (a 'procedure' that takes less than 20 seconds).I would'nt recommend them - poor odds, poor service, no interest in delivering a good customer experience
Peter Riley
06 March 2017
Comment from uk.trustpilot.com
This company will close your accountand take your money...YOUVE BEEN WARNED!!
Colm Grimley
04 February 2019
Comment from uk.trustpilot.com
done a bet over and under the favourites in a double with a winning horse the bet was under 60 pts it totalled up to 55 went to lift my winnings of over nine hundred pound and they said that a horse that finished 3rd in a six horse race counted they said it was in there rules but out of 20 fellas we couldn't find it there a bunch of robbing tramps stay away
done a bet over and under the favourites in a double with a winning horse the bet was under 60 pts it totalled up to 55 went to lift my winnings of over nine hundred pound and they said that a horse that finished 3rd in a six horse race counted they said it was in there rules but out of 20 fellas we couldn’t find it there a bunch of robbing tramps stay away