SpaceCasino Review

straight to the point, sorted my issue, resolved!

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Noelia (the customer support agent) was extremely prompt, courteous and helpful with my account enquiry. A real credit to your website, look after her! 🙂

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Helpful live chat

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Really helpful!

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Really quick customer service. Francis was professional, friendly and got the job done. Many thanks.

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Francis was kind, professional and helpful

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Ana has been very helpful especially as I am not very good with technology

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David was very polite and helpful

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Friendly helpful And efficient

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Very helpful

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Very helpful

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Helpful and very quick with responding to queries

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Gerry was really helpful in having my issue fixed in a timely manner. Very polite and empathetic.

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Absolute legend helped me with my query – went above and beyond to help me. Made my day.

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Very helpful and sorted out the technical issues

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Fast acting, professional, friendly and quick solved issue.

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Francis was really professional and helpful, and solved my query quickly

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Very helpful when there are issues. Solved a problem for me very quickly. Great customer service

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quick and helpful. Amazing customer service! I can’t praise Gerry enough for all the help I got!

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The online chat function is great when having issues. I have used it twice for general questions and both responded quickly. Thanks Space Casino and Mel W!

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Mel W was a star very helpful and solved a problem quickly

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Gerry was a super helpful agent, really went out of his way to help when I was struggling

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Spoke to a lovely lady named Amanda and she dealt with my issue straight away. Wish all advisors were more like this lady. Thank you Amanda.

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Fast, friendly and efficient. Good customer service

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Fantastic customer service received by Tomas. True credit to the company

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Absolutely shocking casino ..never won once … I always try and give the smaller casinos some time but this one is extremely bad …slots are awful and first person roulette is even worse ..they will not get 1p more from me

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Query was resolved very quickly, thank you

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I got the answer very quickly!Good staff !

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David was very helpful, and patient, he solved my issue

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I joined this casino and made 3 deposits from my bank. The first one appeared as credit but the last 2 didn’t register as credit, but we’re both withdrawn from my bank account. I got in touch with live chat for help to resolve this issue. But all I got back was send us a screenshot to prove this. We all know screen shots are not allowed on a secure site such as on line banking. So basically I lost my last 2 deposits of £100 and they have just said without proof there is nothing they can do. So my advice is think very hard before making any deposits to this gaming site as you may be robbed like I have just been

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Customer service was great. They went the extra mile to help me with a tricky issue.Perfection

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East to talk too, fast, and didnt wait long to get what i needed to do fast.

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Be very concerned about the number of reviews from customers trying to withdraw and having difficulty verifying your ID.A company that is happy to accept your money and then starts to put roadblocks in your way when it comes to them departing with their losses should be avoided. If they had a verifying process at the start of this there would be no issue but they wait until you have placed your risk and then try to do everything they can to prevent a withdraw.Avoid like the plague. They don’t give free spins and no wagering requirements to give you money!

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Deposited £10 and won £58. Tries to withdraw. Account got suspended and I had to verify my identity. What a nightmare. They are so picky!! Every piece I sent they would not accept and my PayPal screen shot I had to send it 4 different times until it was eventually accepted. Tomas sorted things out for me and once he had done this the money was transferred immediately. But this has put me off ever using the site again.

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Should not even be a 1 star!! Only played because the reviews were good!! Only one day of playing, took all my money, played different games at low amount, just played me like a fool!! Had a feauture on the games a handful of times but didn’t win much, then kept skipping the feature until all my money had gone!! Didn’t even have a good run, also kept dipping out!! Wouldn’t be so bad if I had a good run, but no just a rip off site!! Please don’t read the fake reviews saying how good this site is, please read all the bad reviews because they are true!! Think the FSA should investigate this company thats for sure!!

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its british what do you expect ,run by scam artists like everything else that comes from england and scotland . 90% of hackers in this world come from these two countries, i would not recommend putting any details in the hands of them period .

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I initially had some issues when making my first withdrawal. David was excellent in assisting me to provide the correct ID and documents.

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Started out ok, been with them for about a week and one day I couldn’t sign in. Asked somebody in chat what was going on and got told sorry we had to close your account and we can’t even tell you why. Thanks a lot. very helpful!

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This has got to be the worst casino I have ever came across,they do nothing but take your money and payouts are shocking,don’t get me wrong I’ve won a few hundred,but nothing compared to depositing £1700 over the last few weeks,I could of pulled out £170 yesterday,but compared to what I’ve deposited it wasn’t worth it,didn’t need it,but space casino needed it more, going to stick to the fair casinos,like Rhino and betway,and bet365 now they are fair and enjoyable I’ve won over £3000 with these over the last week or so,and what they will do next is ask me for more information,we’ll if they go into my account it’s all there,they are disgusting I’d advise not to join.

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I used this site for about a month, had no issues with the site operationally and I have no issues with games, RTP but I do have an issue with their account review process and team. I have now been waiting for 2 weeks having provided every document requested and acknowledged, but every attempt to obtain an update I’m either ignored or receive an email saying ‘sorry we’re very busy’. It’s amazing how this is acceptable in this type of business but not so in virtually every other main stream company.I write this review without the usual type of reviews seen for online casinos.

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I’d give no stars if I could they are still scum took £1000 off me last month,I won £800 off betway and £509 last night they are decent sites so I had money to lose £150 lost already,well they won’t be getting a £1000 this month steer clear of these theives

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Exceptional customer service. This isn’t something I’ve found with a lot of casinos, but their process of verification was top notch, very specific in what they require, and very quick responses. I’m yet to withdraw with them but I’m sure it’ll be just as quick! It would be great if there was a loyalty scheme.Great new casino that has brought some light to the industry.

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Helpful and replied really quick. Great job.

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Tried to open an account listed occupations , I’m retired so don’t work , that option not on the list . So you’ve lost a customer

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Took me ages to verify my account everything kept coming back unsuitable then eventually they accepted it. I enjoyed playing was easy to withdraw etc. Then after 3 months they sent me an email asking for more documents. They wanted to see bank accounts statements and proof of my employment. I found this all very intrusive especially when your account has already been verified. I’ve closed my account now no way am I showing them anything else.

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Have had nothing but problems with them I’ve sent the documents and have been waiting a long time and they still haven’t given me my 900

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They one get one star because I have to …casino a rip off znd no bonuses at all …contacted them to ask if anything due and was told no …won’t be using them again …just lost a customer.

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Not asked for verification upon account creation and allowed to deposit and play, upon a big withdrawal hit with requests for documentation to process (which your not allowed to do, check gambling commission)Provided all required documentation but still being told its not valid.Not allowing withdrawal so now having to raise a case with IBAS.

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No bonuses .pathetic site.having same promotions from last 5 months which is also worst promotions .no loyalty bonuses .I have deposited 7500 in a year.all I got 20 free spins in 3 different occasions.worst site.dont recommended to anyone.they don’t give any bonuses at all

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David was absolutely fantastic… I needed help, as i’m new to this site. He was fast, efficient and very helpful & friendly. I’m so glad i joined Space Casino, the help chat service is second to none, and i’m looking forward to playing more games. Thankyou David :))

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