Sportnation.bet PLAYER REVIEWS(938)
Shilen Raithatha
09 December 2020
Comment from uk.trustpilot.com
High Quality Interface with amazing customer service. Strongly Recommend SportNation over other Sports betting sites. Very generous loyalty packages. Having read some of the negative reviews below, I am astonished at some of the negativity. I have only experienced positive things with SportsNation. Special thank you to Samantha in the customer support team. Top Quality.
Ryan D
09 December 2020
Comment from uk.trustpilot.com
Appaling woeful non existent dreadful abysmal customer service who just ignore you no matter how many times you email them. Edit I had to laugh when I saw the reviews below saying how great they are. Obv not tried to get in touch with customer support. They'll be soon changing the 5* rating when they try to email you and constantly get blanked and ignored Ps how odd those saying how superb customer service are have gone out their way to name specific people LOL you must think we're stupid
Matt R
08 December 2020
Comment from uk.trustpilot.com
Multiple Emails get ignored and live chat rarely works or if you manage to talk to someone you won't get your query resolved just fobbed off about relevant dept will be in touch only to never hear from again Ps looking at all the reviews on here it seems I'm not alone being ignored..I can't help but think the reply saying they'll chase it up shows how bad they are if they're chasing so many replies up on here i can only imagine how many get ignored. Tip of the iceberg
Clark jonny
08 December 2020
Comment from uk.trustpilot.com
Well I don’t know of any site that gives free betting tips, but I know or tipster on instagram that give hundred percent assured odds on payment afterwinning basis. I found him on Instagram he is by name EDDY_TIPS on Instagram, I have worked with him for over 7months now during this covid_19 hard times , for sure he have really redeemed me . I have made over x2 of my 6years salary with this man that over millions of dollar with his fixed tip ,I know maybe a lot here know of this man and also said good things about him but that won’t stop me to thank him and recommend more sincere once to him .
KAM69XX
05 December 2020
THIEVES THEY KEEP YOURV MONEY AND BLOCK YOUR ACCOUNT
Tom Lunn
05 December 2020
Comment from uk.trustpilot.com
The site was doing so well... you get cash back rewards pretty quickly when you bet on anything but had technical issues on roulette. I was told I’d be contacted within a few days... I wasn’t. It happened again where bets were rejected from a tech issue, again I wasn’t contacted. I raised the issue, after a few days of emails back and forth I was told itd be sorted within 7 working days. It’s now been weeks... not using them anymore.
Dean
04 December 2020
Comment from uk.trustpilot.com
The worse betting company I’ve ever come across the layout is good and the cash back reward is a good idea but the customer service is horrific you get better service at primark after non stop emails over the last week and live chat I’ve finally been paid out and yet my account is still not verified stay well clear an eye opener for sure how can a company perform this way and still stay open
Joseph Jones
03 December 2020
Comment from uk.trustpilot.com
Avoid at all costs. Very poorly run, been waiting 11 days and they still haven't processed my withdrawls. They have yet to respond to any e-mails and the staff on the chat line are unhelpful. I have had to use Resolver to try and get hold of my money
osian
03 December 2020
Comment from uk.trustpilot.com
I gave them a 1 star review to have my account permanently closed. avoid. here's a second 1 star review
Lorraine Campbell
03 December 2020
Comment from uk.trustpilot.com
Steve
02 December 2020
Comment from uk.trustpilot.com
Great site easy to use and very good offers
Allan Buchan
30 November 2020
Comment from uk.trustpilot.com
Max
29 November 2020
Comment from uk.trustpilot.com
Sent 5 emails in 10 days and still waiting for a reply to any of them. I'm not sure how a organisation can operate when the customer service blank you. Don't know if they are just ignorant or don't care but it's beyond belief how bad they really are
Dowey Sanon
28 November 2020
Comment from uk.trustpilot.com
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Dean
27 November 2020
Comment from uk.trustpilot.com
Have sent my documents to verify live chat is useless not telling me anything spent a lot of money so far customer service awful
andrew byng
27 November 2020
Comment from uk.trustpilot.com
Do not use these for gambling hold on to your money and still no monies after five days literally the worst gambling site be warned.
James
27 November 2020
Comment from uk.trustpilot.com
Their customer service is as bad as other have said. In fact its probably worse They just can't be ar$ed to reply to emails. All the "let us chase it up for you" is simply smoke and mirrors so they look like they care Live chat are just clueless and are frankly embarrassing to deal with. You ask them questions and you either get ignored or your question is not resolved. They're obviously not upto the job. I've never seen anything so amateurish in my life Account limited after a handful of bets. Nobody bothered to reply to tell me why I'm gubbed just tried to place a bet and got told bet is too big If that's not bad enough I keep getting emails and texts about the free bets and offers I can get. Seeing as I'm restricted I don't qualify yet I still get bombarded with messages. I emailed them again and yet again they don't reply After restricting my account they even had the brass neck to offer me spins on some slot machine in return for a review on here that'll be why you see the 5 star reviews pop up from other people. They want their spins
Steve Kearney
25 November 2020
Comment from uk.trustpilot.com
Easy to navigate site, excellent rewards too. Highly recommended.
Phil Kemp
25 November 2020
Comment from uk.trustpilot.com
A good site with a good app. Not had any need to contact customer service. Odds aren't always the best, but earning rewards such as cashback or free bets as you bet is a great compensation. Love it.
Bill Walsh
25 November 2020
Comment from uk.trustpilot.com
Overall a good bookie with some good offers, odds aren’t always anywhere near the best but the concept of earning points for cash back or free bets makes it worth while.
Thijs Copray
25 November 2020
Comment from uk.trustpilot.com
I think Sportnation is one of the better betting sites out there. The website is very clear and user friendly, not too busy and over the top. They offer many many sports and the betting is very straightforward. On top of that, a betting site nowadays have to stand out between all the others with promos and loyalty programs. Sportnation does this very well with fun and rewarding promo offers and free games like ‘pick your pony’. Furthermore, they reward your betting with reward points which can be exchanged for cash, free bets and some other stuff. It’s unique and I really like it.
George
25 November 2020
Comment from uk.trustpilot.com
I deposited 250 and they won’t let me withdraw it. I just want my funds back but they keep cancelling the request
Res Ches
25 November 2020
Comment from uk.trustpilot.com
Discovered this recently and am enjoying it a lot. The site is easy to navigate and runs smoothly. I had to contact customer service on the live chat once and it was quick and smooth. The issues was solved in no time. Deposits and withdrawal are also quick and smooth. The part I like best is the reward system because it actually feels like you get something decent back. It works like a point system and points can be traded in for free bets etc. They quickly add up. Also I'm a sucker for the little extras and here the free weekly pick a pony game is great (and you can actually win) and so is the Sunday offer where you get free spins! Its all just for fun but I like this site a lot.
Emily
23 November 2020
Comment from uk.trustpilot.com
They don't honor their promotions. Also their customer service is awful, don't expect a reply to your emails! Use a different bookie would be my advice!
R,C
21 November 2020
Comment from uk.trustpilot.com
Pro,s -Odds are good especially football Con,s -Limited really quickly so makes a mockery of having good odds when you can,t more than a few quid on. Must just do it get free publicity on oddschecker -website logs you out every few minutes and keeps having a nagging screen for reality check. Also website looks like something from 2003 -live chat have no authority and can't do anything except fob you off and say they,ll escalate it to the revelant dept but nothing ever happens. Smh -you send an email and they just ignore it. I sent 5 emails to ask why I was limited and nobody had the common decency to tell me why. Smh -no phone number to contact them
Harry L
20 November 2020
Comment from uk.trustpilot.com
Customer service is woeful. Live chat only replies once every 5 minutes so takes forever to chat and you need to send 10 emails just to get 1 reply and that will be one sentence long and totally unhelpful and not resolve the problem No idea why its so bad but I've had enough of trying to deal with it and judging from other replies it's not just me. Maybe they are understaffed who knows but it comes across as ignorant and unacceptable
jon riding
19 November 2020
Comment from uk.trustpilot.com
Its a great site which is easy to use. I love it!
Paddy
18 November 2020
Comment from uk.trustpilot.com
Odds not bad actually but let down by woeful customer service that must have one person having to do it all Instead of replying to people on here saying you'll chase the email up why don't you reply in the 1st place. Would be better than 1 stars but CS is so rank they aren't worth using
osian
18 November 2020
Comment from uk.trustpilot.com
Don't even try to withdraw your money, they will instantly restrict your account and then cancel the withdrawal request without even letting you know, don't even bother giving you an explanation and are very rude. Avoid this bookie, scum
Simon P
18 November 2020
Comment from uk.trustpilot.com
Great site, odds, and promotions Will definitely make this my goto bookies
Martin Doran
18 November 2020
Comment from uk.trustpilot.com
Overall a good bookie with some good offers, odds aren’t always anywhere near the best but the concept of earning points for cash back or free bets makes it worth while.
Customer
17 November 2020
Comment from uk.trustpilot.com
Seem to be a good site payouts progressed fast what more do you need
Tommy
17 November 2020
Comment from uk.trustpilot.com
The worst company ever dealt with. Just totally ignore your emails. Won't be using again
Matt McGinlay
16 November 2020
Comment from uk.trustpilot.com
They have been shockingly bad and I would recommend nobody signs up to an account with them. Asked for documents, which I sent. No reply for 3 days until I messaged on live chat. I told them to close my account which wasn't done. Had to go on live chat again...account closed and advisor closed chat with no message to say what was happening with my remaining balance. Really quite rude too. There are plenty of far better bookmakers out there so don't waste your time with this lot.
Mrs FREDA MCINTYRE
15 November 2020
Comment from uk.trustpilot.com
!!!!SHOCKING. Site Stay clear!!! Had account for 2 weeks after sending in all documents etc now my account is on hold again with my money in !! No communication from anyone ,live chat is pointless
Fox
15 November 2020
Comment from uk.trustpilot.com
Worst company around, customer support is non existent, will repeat the same old automated response, just trying to get my money back. Sent the documents they asked but they say they don’t meet criteria, even though they specifically asked for it, STAY AWAY!
John Burgess
13 November 2020
Comment from uk.trustpilot.com
Nothing to complain about, the site seems to run well and there are lots of games to choose from
Carlo
12 November 2020
Comment from uk.trustpilot.com
OK until you need to chat with someone then your sunk Live chat is as much use as chocolate tea pot and if you send them email they just don't reply Good luck if you need a quick reply. You either wait a wk or get just ignored totally. Dont get why they are so bad at replying Surely they know they will lose custom
gurvinder singh
11 November 2020
Comment from uk.trustpilot.com
Very good betting site with great offers that are always honoured
Bobluke
11 November 2020
Comment from uk.trustpilot.com
My only negative comments would be that customer service is practically non existent. No phone number to call and emails are often not answered or take days for response and chat only available from 10am . If you have an urgent issue then you have no way of getting it resolved quickly . Also , the site constantly logs you out after about 10 mins and often when you try to play place a bet and by the time you log back in you are too late to place it . Site is very flakey .
MR Andrew Grimshaw
11 November 2020
Comment from uk.trustpilot.com
Like the idea of getting reward points for placing bets. Different Happy with the app. Bit slow on a Saturday when busier but I’ll cope with that
Dorian Jeffrey
11 November 2020
Comment from uk.trustpilot.com
Fine as a site but the 30 minute session cut off is a pain and needs expanding or getting rid of.
Oliver
11 November 2020
Comment from uk.trustpilot.com
I really like this site for sports betting and it's casino. Also customer service is always very friendly and helpful. The promotions are good too.
Rick Peters
11 November 2020
Comment from uk.trustpilot.com
Not bad. I like the casino games and sometimes they have internal errors but apart from that I would recommend.
Mo Mo
11 November 2020
Comment from uk.trustpilot.com
They take your money let you bet than demand to see documents I want my money back what I deposited Got told 48 hrs yet nothing What a scumbag company Should have read reviews before even given my money to these lot
Michael Curnow
11 November 2020
Comment from uk.trustpilot.com
Shocking, closed my account and refused to tell me why other than it was a 'business decision'. Don't even have an App. Rubbish offers and odds are usually poor too. Would not recommend to anyone.
Jay
10 November 2020
Comment from uk.trustpilot.com
Customer service team never reply to messages. Emails just get no reply Why have customer service team if they don't function? Jay
Jiten69
09 November 2020
Comment from uk.trustpilot.com
Absolutely disgraceful the way I've been treated. I've sent in all documentation requested by this company. ID. Bank statements. Proof of funds. Also filled out due diligence form they provided. Everything got approved. Then few days later out of the blue I cannot log into my account and says access denied. I've been going into live chat everyday for past 3 days. However they give no explanation or help me in anyways all they say is nothing they can do and wait for an email. Over 22500 is in my account which I cannot access at the moment. This is a lot of money so i dnt know what this company is playing at. Is this what happens when you have a winning account and your bets come in. Absolute joke of a company. I advice people to stay away. They can fob me off all they want ill be taking this further to ibas and even dispute this in court if they want to play that game.
Colin Currie
09 November 2020
Comment from uk.trustpilot.com
been using sportnation for some time now and never really had a problem until i get a very small bet up and as per usual after 30 minutes they log you out and then after the bet has won i try login again and get access denied? why because i won a miserly 23.75 you then lock me out my account? pretty embarrassing if you ask me
Samuel Hick
09 December 2020
Comment from uk.trustpilot.com
A good online bookmaker. The interface and website are both easy to navigate. Odds tend to be fair, if not slightly skinny on occasions. There’s a good range of casino games as well. All round, a good place to bet.
A good online bookmaker. The interface and website are both easy to navigate. Odds tend to be fair, if not slightly skinny on occasions. There’s a good range of casino games as well. All round, a good place to bet.