Sportnation.bet PLAYER REVIEWS(938)
Andre
07 October 2020
Comment from uk.trustpilot.com
Reasonable site - pretty regular offers but relatively poor odds most of the time
Laura S
07 October 2020
Comment from uk.trustpilot.com
Good betting website, with good offers, never had any problems. Can take a while to work out how to navigate the site though.
Emre Ucar
07 October 2020
Comment from uk.trustpilot.com
Got my money thanks to gentalman called MARK was very helpull soo thank you soo much MARK ...
Conor
07 October 2020
Comment from uk.trustpilot.com
Offers range from half-decentm to awful but does have a wide arrange of sports and games.
Alex Nicholson
07 October 2020
Comment from uk.trustpilot.com
As with all the other genuine reviews on here, I had my account locked for verification, but only after my first bet won! They happily take your money until you want to withdraw then suddenly they care about verifying your age and bloody income! Tip for anyone struggling to get a reply to email or "live" chat (I use this term loosely because they could be bots with their generic unhelpful responses). After waiting 5 days for my account to be verified, I threatened them with a complaint to the gambling commission via email, and what do you know, 45 minutes later my account was verified! Amazing! If you havnt deposited yet, don't. Bookies already have the edge over customers, it takes a real scumbag to run a crooked bookie like this.
Matt
06 October 2020
Comment from uk.trustpilot.com
Customer service is beyond useless.cant be bothered to deal with them no more
Nico
05 October 2020
Comment from uk.trustpilot.com
Very disappointing customer service experience You go onto live chat and they leave you waiting you ask questions and no help with the bonus _free bet. Sitting there waiting for a reply which never came I sent an email and got a reply 5 days later from the same person who left me waiting on chat. What are the odds of that!!?? Do they only have 1 person working in the customer service dept?? And in the email still didn't resolve the problem so was pointless even bothering
waitingforareply
04 October 2020
Comment from uk.trustpilot.com
Started off okay, won a bet so thought I would withdraw some money. Online chat is really hard to get hold of and then not very helpful. They blocked my account once I wanted to withdraw the money, Said they needed payslip. Sent it through then nothing. No contact on chat or any emails responding. No reasons given. Suggest a lot of the reviews below are fake and made up. Will update based on next few days and if i get my money back! Guys stick with the bigger more established betting sites.
Alex
04 October 2020
Comment from uk.trustpilot.com
Pretty much the same as the review before me. They let me deposit and place my first bet, and then as soon as it won i was locked out of the site for "verification purposes". Funny how you didn't care about verifying my identity when i placed my first bet! Only care after i won! Not been able to access MY money now for 3 days. Customer service is a joke, they clearly have no training and basically just say "sorry were busy, deal with it". Also look at the review history, 126 5 star and 121 4 star reviews in Feb 2020, more than the rest of the year combined... Dodgy AF. Stay well clear.
Gamblewarnings
04 October 2020
Comment from uk.trustpilot.com
This is my first and last time how anyone can say this site is good after what I have seen is unreal normally I put over 9000 plus into my accounts I wouldn’t even put 300 into this one the games am so fixed it’s unreal I have never played a roulette thats missed a third of the board with the same numbers 3 to 4 time that I had not put on this is my number one worst sight and I advise anyone with any sense to stay away and how slow the site is I hope you just close the account thanks for reading
Sam
04 October 2020
Comment from uk.trustpilot.com
Do not use. So I got a free 100 free bet as I deposited 100. I won 200 on the real money bet, then won 360 on the free bet. I withdrew 200 and then got a notification if I continue I lose the 360 from free bet. But before I had a chance to cancel the withdrawal it had been confirmed. Littually had 3 seconds warning I lose bonus winnings, took me 4 times trying to ask some one on live chat about it. First 3 reps say let me look and 30 mins later your still waiting for a reply.(i personally think they leave live chat) use any other betting site as when it comes to you winning and claiming your money, it's nothing but poor service. Do not use this betting company.
Ife Sosanya
04 October 2020
Comment from uk.trustpilot.com
Complete Scam. They don't care when you deposit but when you try to withdraw they make it nightmare. Aviod at all cost
Josh
02 October 2020
Comment from uk.trustpilot.com
Look at the state of the 5 star reviews on here obviously paid for. What kind of company needs to do that??? Customer service really is a joke. Amateur and clueless don't know what they are talking about half the time. Told me I needed to buy from the shop the best odds? Then wouldn't tell me more. Lots of spelling mistakes as well when they are messaging you Placed a bet and didn't get best odds guaranteed like everyone else does. I see no reason why I should use them.. EVERY company gives you B. O. G free but you have to buy them on here. No way You've lost a customer after one bet
Nathan Jones
02 October 2020
Comment from uk.trustpilot.com
i joined this web betting site as it looked ok, once i joined i placed a bet which won, i was then colllecting my winnings when i was taken out of the site as i had to speak to them regarding verify my account , and had to mess around getting payslips, downloading bank statements and a picture of my driving license , i have been emailing them since yesterday 1/10/2020, today is the 2/10/2020 and i still have not had account verified , they have my money and when i spoke on the chat line , they just said its been busy and a back log , get your fingers out and stop playing with peoples money and emotions , i am proper stressed as the money won was120 pound and i cant even withdraw the funds, makes me sick , once i have the winnings this site will be forgtton about at an instant , very poor ,
Ant
02 October 2020
Comment from uk.trustpilot.com
IOkay until you need to contact them when it goes a bit Pete Tong CS don't seem to know what to do and are vvery frustrating to deal with. Not sure if they're not trained properly or just really busy but not a great experience trying to get answers from them. I don't get why they don't open until 12. Lots of sports start before then why can't they go better hours Emailing them is even worse as you don't get a reply at all that way. I would have thought keeping customers happy was the key thing in this industry. If they sorted out the CS I would be more than happy to give higher than a 2. I'm very suspicious about the sudden influx of 5 star reviews here as well
lee o;brien
30 September 2020
Comment from uk.trustpilot.com
decent bookie not always top odds but some pretty good incentives and free games to play to get other incentives
Kevin Burrow
30 September 2020
Comment from uk.trustpilot.com
My experience so far has been a good one. They have had some very good free bet offers and rewards, and the odds are also on a par with some of the best out there.
Craig
30 September 2020
Comment from uk.trustpilot.com
Good offers, easy to use site.
Tom Lau
30 September 2020
Comment from uk.trustpilot.com
Pretty good betting site with good offers
sean healey
30 September 2020
Comment from uk.trustpilot.com
All good not all games are covered thou which is a bit of a pain
TheThorntons89
30 September 2020
Comment from uk.trustpilot.com
Great company lots of promotions and rewards available for custom. Happy to recommend!
Quinny2929
30 September 2020
Comment from uk.trustpilot.com
Michael
30 September 2020
Comment from uk.trustpilot.com
More good than bad, good promotions where the terms are clear, more socially responsible than most bookmakers, generally decent prices. Bad points not always easy to navigate markets, staking restrictions seem a bit random on different markets and you can be limited without explanation. Customer Service could be better.
MATTHEW SEWELL
29 September 2020
Comment from uk.trustpilot.com
One of the poorest betting sites I've been on. Site is so slow and kept logging me out while I was on Roulette. Cost me winnings so I complained. I went on live chat and Josh kept saying he'd contact me back but he never did. I had to keep chasing them and all Josh said was to wait as he couldn't do anything. I emailed them and they never responded. Poor customer service. I warn you stay away.
Linda
26 September 2020
Comment from uk.trustpilot.com
Shockingly poor. Signed up. They asked for copious amounts of KYC due to it being a requirement of UKGC.......erm I LIVE IN EUROPE! Then asked for a date of submission selfie (Pic of me holding something with todays date on.....JOG ON!) Pxss take, amateurish and chat agents are beyond useless. Paid for reviews here too.
Mr Martyn Hurt
24 September 2020
Comment from uk.trustpilot.com
Good betting site, I have had no problems, also offer good promotionals
Michael
23 September 2020
Comment from uk.trustpilot.com
I haven't had any issue with them and they have some decent offers from time to time.
Pavlos
23 September 2020
Comment from uk.trustpilot.com
I like the loyalty points that they use. Pretty straight forward to navigate, have not experienced any problems over the last year.
Shaun Powley
23 September 2020
Comment from uk.trustpilot.com
Great site. Promotions and rewards are excellent.
Joseph C
23 September 2020
Comment from uk.trustpilot.com
Great, honest betting site, with great customer service and easy to use website.
Schweppy Schweppy
23 September 2020
Comment from uk.trustpilot.com
Graham Hulland
23 September 2020
Comment from uk.trustpilot.com
No complaints with sportnation. I have placed many bets and the odds have been very favourable. The site is easy to find what you want. A good betting experience.
Elliot Smith
23 September 2020
Comment from uk.trustpilot.com
Sport nation have excellent odds and the promotions are really good aswell. The customer service is also really helpful.
Mark
23 September 2020
Comment from uk.trustpilot.com
Since opening an account I’ve not had any problems and they have good promos which I like. No complaints thus far!
Ryan Turner
23 September 2020
Comment from uk.trustpilot.com
Sportnation have continually above average odds and promotions that are considerably better than their competitors. Reward points also a good idea to reward bettors. I'm impressed, not given full 5 star as I have occasional problems with the website although maybe this is on my end.
Rob Collins
23 September 2020
Comment from uk.trustpilot.com
I've not had any problems with the bookmakers. They occasionally have good promos and I've never had any problems depositing or withdrawing from my account.
Alan Mcskimming
23 September 2020
Comment from uk.trustpilot.com
Still getting fed load of rubbish blocked me from chat been days nows my deposit was obviously a donation. Gambling commission only way forward now for this micky mouse site .all good reviews is obviously staff members with made up names .they shouldn't put 5 stars up pick one .even picking one star makes this betting site look good wheres the minus star ..please keep away good honest gambling people there is good betting sites out there ..good luck ⭐⭐⭐⭐⭐..
David
23 September 2020
Comment from uk.trustpilot.com
For all the complaints I hear, I can only say positive things about this bookie. Fast withdrawals, no hassle, good betting offers and an easy to navigate website!
Steve L
23 September 2020
Comment from uk.trustpilot.com
Terribly corrupt. Have offers but don't pay out when you qualify anyway. Claim all sorts of nonsense about their terms, deliberately misinterpret them, and act without regard for legality. Don't waste your time. Stay away.
L M
23 September 2020
Comment from uk.trustpilot.com
Never had a problem with them, fast withdrawals decent offers from time to time. Odds are a bit worse than other bookies and the minimum deposit/withdrawal is higher than others. Other than that good bookie.
Pat
19 September 2020
Comment from uk.trustpilot.com
Hi all, I left a scathing review earleir regarding Sportnation. I was totally wrong. I had a bet on tiger woods vs justin rose in the US Open. The info that I had did not register that Woods made a double bogey at the last therefore making the bet nil and void. Sportnation cancelled the bet and rightly so. Sorry sportnation. Although the customer service was a bit slow. I was at fault, NOT Sportnation. First time in over 20years I was wrong but a stopped clock is wrong twice a day. I was very ignorant to a few of their staff also which they did not deserve and were more than gratious in the whole. Sorry again folks.
William
19 September 2020
Comment from uk.trustpilot.com
Great Bookies. Giles was really helpful on live chat by sorting my account out. Customer service at its best. I would recommend
Alan Mcskimming
19 September 2020
Comment from uk.trustpilot.com
Thats me on chat again trying to get my cash .blocked me yet again .kept me on hold .then said sorry about wait .then ...wait for it they blocked me .sent emails no reply .I put 100 pound in to win not for a donation. Really upset with way I am being treated.please people stay away from this site .I will be on there case 24.7 until I get my cash and an apology .I just don't understand why they are getting away with this .reviews some people are saying good site are obviously staff and made up names .really embarrassed for this gambling site ..STAY Well AWAY...
Rhi
18 September 2020
Comment from uk.trustpilot.com
Very poor customer service. Blocked me from receiving promotions because I had an account with their sister site, which at the time wasnt contravening their t&cs. Said their sister site was for an American audience. Asked for my promos back on the UK sportnation, as I'm from the UK, and they won't do it. American redzone sports I don't think even exists anymore - haven't had an email for years. Pathetic excuse for stopping promos and would not consider swapping me back to the UK site. Joke of a company
CB
18 September 2020
Comment from uk.trustpilot.com
Wouldn't trust them as far as I could throw them. They banned me immediately, before I'd even deposited any money let alone placed any bets. Live chat agent mysteriously disappeared after being no help whatsoever on two separate occasions, and the person who eventually replied to my email asking what had happened was entirely useless - the explanation was essentially just 'because I said so', which has never been any help to anyone. Terrible customer service all round. I'm relieved I hadn't been able to deposit anything by the time my account got locked as I'm not convinced I'd be getting it back, especially so now I've seen all the other bad reviews here - none of which surprise me. Don't risk your money with them, bet literally anywhere else.
M.R
17 September 2020
Comment from uk.trustpilot.com
I'll give them 3 stars. Good points payouts are quick and they seem to take a decent bet. Although I'm not naive enough to think if I win I'll be limited Bad points. Live chat is unavailable alot and email never gets replied to but of a shambles . also no B.O.G unless you buy it from the store and only live stream from ATR not the other tracks I'll update my review if anything changes
Alan Mcskimming
17 September 2020
Comment from uk.trustpilot.com
Been on chat for 3 days solid now they have now blocked me .gave me code to type put in every time you put in it changes .my so called bonus has reached its target .oh by the way its 100 pound .a time.they owe me a fortune now they have blocked me i have spoke to about everyone and they are patronising. I put cash in and won and they just fob you of .spend over 2 grand for points still short .dont understand why they are getting away with this ..please everyone stay well clear .its all a joke to this gambling site .sorry chat site
Scott Paton
16 September 2020
Comment from uk.trustpilot.com
My experience with Sport Nation has been good so far. I can appreciate why there will be loads of 1 star reviews - these will no doubt be mainly in frustration at opening an account with the matched promo > get a winner > try to withdraw the funds, only to find it is bonus funds you need to play through wagering requirements. It is all there in the T &C's, although I can see why it could be missed, people get excited at the offer. The wagering requirements are far too high in my opinion, where the likelihood is that by the time you have wagered through, there is no money left - which is of course the purpose. Lower wagering requirements would have led to a 5 star review. I have received a few offers from them since opening the account which has kept me coming back.
Thomas Mcauley
16 September 2020
Comment from uk.trustpilot.com
The company is worst I have ever dealt with avoid avoid avoid... Very misleading customer service is poor... Bonus is rubbish you need to gamble 1600 pounds on 100% match bonus on what they want you to bet on
Tom Dawes
07 October 2020
Comment from uk.trustpilot.com
Been waiting 4 days for my money from this company, can't seem to get hold of anyone to see what's going on!!!!!
Been waiting 4 days for my money from this company, can't seem to get hold of anyone to see what's going on!!!!!