Sportnation.bet Review

Quite possibly the worst so called bookie I've ever dealt with. Don't even warrant 1 star

Got asked for ID which is standard
But nothing was ever enough for them and they wanted to see all my statements and tax returns and proof of earnings, they even wanted to see my statement before I started my 1st bet with them. Talk about intrusive .it was easier to get my mortgage

When I finally sent them that they restricted me anyway so what's the point in asking for them. I also found their custom service to be cumbersome ignorant and rude. I also swear they only have 1 person doing all the replies or live chat in the entire operations

Restricted on horse racing but not on the casino or virtual cartoon stuff. What a surprise that wasn't. Also beware if u bet with then on UK and Irish racing you don't get best odds and you can't watch the race you have put your money on. Its very old fashioned and cheap run

They are owned by the same firm who has redzonesports. If you check them on here you'll see how they treat customers

Avoid like covid is my view

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Can only deposit a minimum of €25 and if you do you can't get best odds guaranteed for free and you can't watch or even listen to the racing in this country

Yet Other firms €10 minimum deposit get best odds guaranteed as standard and can watch live racing.

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a company that sees themselves more MI5 than a bookmaker..If you are happy to provide 3 months bank statements showing a full 30 days history on it before you can have a bet then this is the bookie for you..if not i would advise you seek a better more professional outfit..Which shouldnt be hard.

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– 25€ minimum deposit
– PayPal not accepted (despite advertised)
– Biblical waiting times for withdrawal
– Inexistent chat support

Stay away!

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Bargain basement bookmakers
Another company who need to train their customer care team to actually take care of their customers and not blank you when you contact them

No free bets like other bookies other and money was waiting for 72 hours before its processed. That's not acceptable in this day and age

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Are sportnation paying people for good reviews??  Lol at the 5 star brilliant reviews suddenly appearing

In my view they have to be the most incompetent bookie ever encountered. They don't give decent odds… Promotions are very very poor… You can,t watch the race you bet on.. Customer service is atrocious and you wait ages to to get your money

Yet somehow despite all that there are all these reviews saying how great they are… Don,t make me fr,eaking laugh

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Never had a problem with this bookmaker. Not a huge gambler but their offers fair and uncomplicated. Even phoned me once to say they had an offer. Not used the app yet so can't comment on that, but their website is simple enough and easy to use, and as I said above, never had a problem. For me a good competent bookie

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Hands down the worst so called bookmaker I have ever come across

Customer service is rude and ignorant

You can't watch live racing or get best odds

I don't even want to give them 1 star…. Just don't go near them. Total nightmare
The guy below rating them great must be using a different company to me

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Found the Sportnation app easy to use, quick to navigate and deposits and withdrawals were easy to make. Never had any problems and I've used this app nearly 6 months now. Highly recommend

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If you have been cheated here , seek help from a professional like kobe Deja

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Great website and mobile app that is really responsive and easy to navigate. Plenty of promotions and offers too unlike other sporting betting sites 🙂

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My account was susspended while i had bets running to varify my account they wanted photo id then a bank statement showing transactions and photo of my bank card front and back …..i tjink not fraud fraud fraud came to mind so i couldnt cash my bets out or cash them if i won who in todays world would put there details on line what a bloody con after my bets were done not during con con con stay clear

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I thought it was just me they didn't reply to but seems nobody gets good service
I opened account lost the deposit and asked them some questions about golf which they didn't reply to so didn't bother depositing again
If they cannot reply to an email about golf odds *it's been 6 days * then I'll go to a bookie than can

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THE UK'S MOST TRUSTED .BET Site is what is on their home page. But what does that even mean???? They actually brag about the trustpilot review on their site but you can't even trust them for basic things like replying to emails yet somehow 42% rated it excellent and 38% great??  Really??

Customer service is utter carp . Live chat can't be bothered to open until 12 and then rarely,
works. if you email them good luck if you think you will ever get a reply. They seem not to give a damn about clients.. I lost interest when I kept being ignored. Talk about treating your customer base with utter contempt. The very people who keep you in business. They don't even have a phone number I could call them on to rant at them

how can you place a bet on an English horse race and not be able to watch it in 2020 is unacceptable Couldn't even find basic commentary. Obviously don't want to pay for the rights. Total tinpot

Everything is done on the cheap it seems to me and they make it as difficult as they can for you to get in touch with them. Not for me anymore. No more money from me lads. You can't treat your customers so horrifically bad and expect to keep them. Plenty more bookies out there who stream live horse racing and actually treat customers well.

0 stars

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I have requested a withdrawal which they state is normally refunded within 2 working days which has now passed.

Previous withdrawals have been same or next day… so I contacted the customer service now a third time without a response.

Customer service zero stars! Please can you contact me asap!

My user name is sharkey3202 if you wish to answer my emails.

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They cancelled my bets without notice as they don't want me to win I don't see them cancelling my losing bets ! This company is dishonest I wouldn't trust them.
Also I sent them my documents to get my account verified one which was my bank statement I got email back saying my bank statement is not accepted. This company is a joke !!

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Generally speaking no problems. Am just waiting to hear back from them regarding a bonus which wasn't applied but all in all I am happy with them

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Good site and concept but terrible customer service. they need to get customer service staff you can call asap. I have closed my account after making withdrawals before money had reached my account, nave on my part but they are very slow responding on email. I am still owed over 700GBP.!!! can someone from the company please give me a CALL asap!!!

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This company will let opt in to promotions and then not pay out saying your banned this is very misleading and false advertising stay away lots better more reputable company’s out there

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Non existent customer service

No live videos of racing not even commentary

And went to deposit and got told minimum 25 are they being serious. Everywhere else does 10 but then again with every other company you can watch racing and get a reply from them

Don't recommend at all

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Professional service, valuable promotions.

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Here's an idea instead of contacting people for free spins like you have below with 2 5* reviews how about dealing with the emails?
I am sick to death of emailing and getting no replies.
Here's a radical plan maybe if you replied to customers emails like mine instead of blanking me then I wouldn't be giving you 1* review

Won't be using again

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Wish I'd never opened an account. Hands down worst ever I've dealt with
Customer service is non existent
Live chat doesn't work and nobody replies to emails

I don't even want to give 1 star

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I have used Sportnation for the last few months and have enjoyed the experience, they do the proper verification checks when you create an account, the website rarely suffers any glitches, they have a live chat function and it's generally quite quick and easy to withdraw money. This was true up until the start of the week just gone(22ndJune).
I deposited through PayPal and gambled with it, then placed a withdrawal request, my usual behaviour. Whilst this one was being processed, I played with the remainder of money in my account then placed another withdrawal request, again, standard behaviour for anyone gambling and certainly for me. By Wednesday both requests had been cancelled and the money returned to my playing account…I put this down to a mistake, played a little more then tried to withdraw the full amount. By Friday(27thJune) this request had also been cancelled and I recieved an email that said there was a suspicion of fraud/money laundering and if I tried to withdraw again before the issue was resolved my account could be suspended. This email was recieved at 12.12pm on the Friday, I made numerous attempts to contact them(mistake on my part is I've signed up to a company that provides no telephone service) through responding to the email and making numerous requests through their website because their live chat(advertised as available until 10pm 7 days a week) was unavailable. I am yet to receive a response.
Anyone who has used gambling websites will know and accept that when you set up an account they are happy for you to deposit into your playing account but you will most likely need to verify yourself to withdraw those funds for the first time, even if you use the same payment method. However, to find that there is a question of fraud regarding my balance, so I can't withdraw it but I can still access all gambling options available to me and potentially lose it is very disconcerting. Disappointed in the service and I have written this review in the hope I will get a response. The next steps will be to contact the Gambling Commission.

UPDATE: within 30minutes of me writing this review I recieved an email from their team saying "After looking in to the account, I can see you have a balance of 540.50, Would you like me to have this requested by the team so that it clears back in to your account." Hopefully this translates to they are willing to process the withdrawal.

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You can watch live horse racing from Mauritius and leipzig but no chance of being able to watch it from Newcastle or Newmarket. What's that all about??

I'm only asking on here as whenever I email you not once have I got a reply from your so called customer service team and you only seem to have 1 person running live chat which can't be bothered until 12 to open and I can't get a straight answer from him

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Great bookie, doesn’t restrict you regardless what stake you put on unlike other bookies

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App is slow at loading up but experience wise it’s fairly good, bets are easily placed, mobile app could do with speeding up

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Good welcome bonus which I liked.
Can use debit card and PayPal which is also useful
I use for sports mainly not games. And every sport you can think of is available
Plus betting in play. Prefer the more traditional UK bookie but these lot are pretty good.

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I'm guessing the good reviews that are below have been paid for

They don't reply to emails and live chat is hopeless. Website is slow and glitchy
Withdrawing takes ages and they don't do best odds guaranteed on horses

That's not my idea of great

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Why was my review removed it was all true. They are owned by the same company who own redzonesports (check their feedback on here)

They do ignore emails and they do only seem to have 1 person working for them (Giles) on live chat that's when it can be bothered to work

Wouldnt touch them again if you paid me

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Dont offer best odds guaranteed, you have to use 'loyalty points' to get this feature (even though its standard practice across every other bookie). Avoid.

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Do their best to take as long as they can to pay you out if you have the cheek to win from them
I needed less ID to get a mortgage. Strange how they didn't want ID when was only depositing

Customer (lack of) service is a total disgrace. They should stop advertising email support and their claim of a 48 hour reply time should be investigated by Trading standards it is so bad. It would be faster to use royal mail and send letters to them that way. Another company that simply cannot or does not want to reply to customers. The very people who keep them in business

All the people giving great feedback must be using a different company to me

Cm

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This lot they are owned by the same group that own redzonesports and look at their reviews on here if you want to read bad reviews. I wondered why they were so bad now it all makes perfect sense. They're the same layouts as well if you look.

1-The limits are truly pathetic. I went on live chat to ask why I was limited after 4 bets.. I'm glad to be honest after reading redzone reviews I wouldn't fancy getting paid and looking at the reviews here as well. Nah I'm glad I'm done with them

2- They have no number to call. You send them multiple emails and they say they'll get back in 48 hours but never do. You go on live chat which bizarrely doesnt open until 12 that's when it bothers to work and they are beyond useless. Inept abrupt and clueless. It seems looking at redzone review the same people work on live chat for them as well. No wonder they never reply. They're working 2 jobs. The same guy who gets mentioned on the other site review was the guy who answered me! Its always giles I get through to. Do they only have one person working both jobs? Customer service is pitiful

3-They take 3 + days at least before they even think about processing your withdrawal which is unacceptable. Sitting in your account pending for 72 hours before they start the process to get it you back! Apparently you have to be a vip to get faster withdrawals. Unacceptable in this day and age. They told me that 3-5 days is normal. No its not. Not at all. Its not 1997. No other betting company keeps money that long. BV and Sky do same day into your bank . They say that once it leaves their account it goes straight into your bank instantly. Another untruth

3-so called promos are pathetic. They choose 5 of the hardest football games imaginable if your team scores in first 5 minutes they pay it as a winner and 2 free bet on something else

4- You can't even watch English or Irish racing when you place a bet. You can however watch French, South African and American. Obviously refuse to pay for rights for over here. Tight sods its 2020 and I can't watch a race I've bet on. I didn't know and had to go listen to commentary on bet365 site. Absolutely scandalous

5-They don't do BOG on racing. If you want that you have to purchase it using 5000 points from the reward shop. To get 5000 points you need to bet a fair bit. Every other company virtually does b.o.g as standard but they charge you for the privilege. You couldn't make it up.

6- How the f are they rated great on trustpilot? Very dubious rating if you ask me. No doubt this review will get buried under a fresh batch of 5 star reviews. If a company has to offer incentives to leave reviews that's never good sign. I remember betbright doing the same. If you go past the few pages on here you'll find tons of 5* reviews from people saying amazing great wonderful top class why would they do that unless they are being rewarded?

A sham of a bookies.There's a reason nobody has heard of them. The review down below is right they only get customers who have been restricted elsewhere but they restrict even quicker than others. Wish I'd never seen them on oddschecker. It isn't just one thing with these it's a shed load of stuff. Nothing but total aggro.

I don't think wanting quick withdrawals wanting replies to emails and the ability to watch a race I've bet on is too much to ask for in this day and age.

They don't deserve customers and definitely don't deserve to be rated 'great'. Horrible Horrible firm

0/5

Ps what's the 5 star review below about as if that's real? Paying for reviews ask betway how they worked for them

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Easy to use and has lots of different gaming options, would recommend

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An absolute farcical company who will do anything they can to take your money. Fortunately I am too smart for all the endless KYC process they hide behind telling you they are protecting customers??
Today wanted to change my address only for them to request 30 days of bank statements seeing every deposit and withdrawal. This company regularly flaunt the KYC rules to prevent the more savvy player and whats more any funds you have with them arent protected, if they go bust tomorrow all your account balance goes too. Look elsewhere if you want a bet and dont fall for them

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Money still pending since Sunday
Live chat down
Emails being ignored

Not happy with this. Shambolic and unprofessional this is not the way to run a business

I noticed deposits still being accepted without a problem though. Very poor this is. Shouldn't have to sweat a pay out

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Join Sportnation now for the best online experience they say on the site

I kept checking my bank and nothing in
No wonder when it's still in my account pending.
Live chat still down that's 3 days I can't talk to any1.. Got to live chat and says not available and leave an offline message. Been doing that since monday and no reply. Why is the person below telling ppl to email when you just ignore them

Looked at twitter and other people are very angry they have bills to pay and not got there cash either. I am very angry with this palaver  there is no way I'm betting Royal ascot with them
In fact When I get my money I'm never using again

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What an absolute shambles of a company , no sign of saturdays withdrawal on Tuesday so chased up on live chat , was told it was pending and required an obscene amount of verification , eventually told that it was processed but still no sign so followed up again tonight to be told they now require more banking information than I present to my accountant each year , are you seriously going to tell me that uploads of my passport , driving licence with current address on , picture of me holding the passport and time and date verified are not sufficient to process a 2600 payout , I’ve genuinely had better experiences with “Nigerian Princes” that are at least humorous whilst trying to scam you

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Beware looks like they have a strategy for delaying larger payments… requested documents which have been provided are not seen as adequate, despite being used for same purpose for other online casinos.

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Usually good, poor chat options and slow. In generally fairly decent bookmaker with offers occasionally.
BOG would be an improvement.

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No problems with this site! Yes you may have to give them some ID but don’t they all these days. My withdrawals have through so no problems!

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State of this lot
Enhanced promotion
9/4 on man City and sheff Utd to win. Maximum bet is just 10. Absolutely tinpot
You can get 2/1 freely available with every other bookie. Hardly a promotion. Talk about small-time they won't every take a decent bet at Royal Ascot {which lost}

Emailed them a week ago about a bet and still waiting for a response. The game was played 2 days ago. Fair to say customer liason is as bad as the limits. I think they are understaffed

I'm stratching my head how they achieve a 3.9 score on here. The review by Dai Williams below has to be a joke surely.

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The app takes ages to load the app layout needs some attention you also have to re login constantly the withdraw takes days were as my betvictor takes 15 mins theres also no live horseracing even tho you have a live bet on the race and the casino slots half wont play on my i phone not a great app to be honest

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Have been with sportsnation for a considerable time now (maybe 2 years) and they have been accepting my bets without any issues UNTIL I had a reasonable win then they require identification, proof of address, bank statements, it's been a shambolic experience dealing with their customer services and still 3 days on they havent released my funds. Be warned get a good win and they give me the feeling they don't want to pay out.
A ridiculous and shocking experience.

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Excellent Team.
Prompt, Professional and Friendly.
The site provides a wide range of markets, at competitive odds. Markets are settled promptly and withdrawals made quickly.
The rewards system is innovative. and recognizes stakes and bets of all kind.

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Even by the lofty standards of bookmakers, this lot takes some beating. It is a remarkable website, and I don't mean that in a good way.

The only reason it has a good review score is because it pays people in spins or some other such nonsense. It offers terrible odds and changes them constantly so it takes a minute or more to place an in-play bet. It puts games in play only to take them out whenever they feel like it.

It also takes forever to put a game back in play after a goal compared to other online bookies. Restrictions meant I had to scrape the bottom of the barrel to find bookies, and these ones were right at the foot of the pit.

The only reason it makes money is because it probably only houses players restricted from other sites. It offers terrible value and uses all manner of tricks to prevent winning. I know bookmakers are all about earning money, but the practices of Sportnation are disgraceful.

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Signed up. Sent in ID, Utility Bill (dated one month ago), sent in bank statement dated two months ago and card pics. Told the bank statement needs to be in last 30 days? I explained under KYC regs they only need one POA. After going on chat they verified me and confirmed on chat and via email.

Next day email asking for KYC. I sent them the email they had sent stating I was verified and explained this was also confirmed on chat. They replied saying I was verified in ERROR! (Bill shxt) and they want a bank statement dated in the last 90 days! WHICH THEY ALREADY HAVE!

Will be raising with MGA and bashing them on Twitter it not sorted:

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ANY CHANCE YOU CAN REPLY TO EMAILS???

Another customer service who just ignore you if you send them emails. Are they another bookie who thinks we can't be ar$Ed to reply today???

No phone number to call them on either to have it out with them.  Live chat is woeful and doesn't open until 12 because obviously there's no betting until that time anywhere. When you chat I'm sure their job is to frustrate you by being as unhelpful as possible

Can't comment on withdrawal as never actually gotten round to it but here's an idea instead of paying people to post 5 star reviews (which you obviously do) if u actually dealt with the customers properly you wouldn't need to bribe people them with free spins. They'd leave reviews because you were actually good

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Am bored of this firm
More trouble than they're worth
You go on live chat who are rude and no help
They tell you to email. You send email and a week later still waiting for a reply
Not only that you have to wait forever to get your winnings
I am sticking to big firms not perfect but at least reply and don't take a week to pay your winnings
Nothing to recommend them IMO

The suspicious 5 star review below about fast payouts has to be having a laugh surely

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