Sportnation.bet Review

Better than most online bookies, great easy to use website. Although still needs to do more to protect those playing for fun and those not

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They have an interesting promotions during the week for bettors and gamers.Easy deposits and withdrawals.Very professional and fast responding customer service representatives.

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Really enjoy the lay out and offers

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Although I'm only an occasional user of SportNation, I find their service to be more than satisfactory now, and much improved. Improvements include an easy to use interface, interesting offers & bonuses and a change to much more speedy payouts – all very welcome features.

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Some good offers stakes sometimes limited but a fair range of bets

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I do all my betting on my phone. I have sky and paddy power accounts as well as sport nation. I would do more on sport nation but the app is harder to navigate and get into. However, their odds on racing and footy are comparable and occasionally you have better value for money deals. There’s nowt wrong with you but not as much right as the other 2 sites I use.

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I like the ability to earn points to get free bets or cash, and there is a different offer to complete every day.

Pick a pony is a fun free game, and there’s hundreds of games in the casino.
It would be 5/5 stars but the website is a just a bit slower than others and I’d like a few more enhanced specials.
Otherwise it’s great to have a cash back bookie and the customer service is definitely better than most.

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Like the horse racing refund offer – could be a bit more frequent. Offer good odds.

Website is a bit laggy but that might be my laptop.

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Very good site and app user friendly decent odds and good incentives on a points system whic can be redeemed in the rewards store. I would certainly reccomened to others.

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Good site, with decent odds and offers. The reward points system is interesting and rewarding.

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Love it, the colour defines different bets , offers are good and there are some unique offers and competitions.
Bet builder would be a good idea, as I like to bet in play whilst watching a football match

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Promotions good,site pretty easy to navigate

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Great site with excellent rewards. One improvement would be to offer best odds guaranteed on horse racing without having to pay for it with money built up in reward programme.

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Brilliant website, easy to navigate, odds are great. Very easy to use.

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Love the app. Easy to use and find things. The reward points are good, easy to build up and redeem for a free bet.

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This is a honest site loads on bets to be placed and good withdrawal time also

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Responsive and easy to use website. Good for sports betting, with decent odds. Fun casino games. Interesting promos, across different sports. Reward points system, for various prizes or cashback. Plus, an interesting new customer offer.

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Decent bookie; doesn’t have an app which I find a little annoying, but web interface on phone is really decent. Cashback is a nice touch, and the varied array of promotions are welcome

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Sport Nation does very well in offering various incentives to sport betting, which is nice as some offers are different to other company's! To improve my experience on a personal level, I would like to see Sport Nation offer B.O.G on their Horse Racing links,( like most other sports betting firms do), without having to go through saving rewards points to get this incentive. This for me and am sure for many more customers would enable Sport nation to get more business for sure as I would use them far more often.

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1633 on 25 /01 2021 ,update ,i have now sent my paper style driving license , which confirms my age ,a copy of my car insurance ,confirms age and address ,a copy off my latest bank statement which confirms address ,do hope i can report a positive development ,and report something positive ,will update

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Decent site
Decent site, no issues with deposit/withdrawals, Don’t mind the bad reviews !

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An update on my review is that in my last live chat they promised to send me the transcripts from the previous chats but no surprise they didn't send them. As for the earlier reviewer singing the praises of customer service man Josh, well if you are a real reviewer I am sorry to say that Josh promised to sort out my issue and I never heard from him again. Three months on and they still won't let me withdraw my winnings as it's "under review". Good to see that the previous reviewer has raised a dispute with IBAS as I will now be doing the same thing and I encourage others to do likewise as its a relatively simple process. The number of disputes raised against an operator have to be logged with the Gambling Commission so hopefully someone at the GC will take notice. I would normally attend GC presentations regularly but covid has put a stop to that for now. I would like to ask them face to face how licensed operators are getting away with this sort of thing.

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The management need to look at sorting out customer service pretty damn quick. They don't seem to care much about people getting annoyed about it.

It's pretty obvious they only have 1 or 2 people working at this and also the other site they own redzonesports. What are the odds of getting the same person when going on live chat or email every time? Seems 1 person doing the job of 10. Guessing they're overworked badly

More customer service people need hiring that's obvious. Until that's sorted it just looks amateurish

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i have now forwarded my case too ibas ,so will update again ,the one theme that keeps coming up on the reviews his when people ask for money too be returned with this outfit ,IT WILL BE REVIEWED ,reviewed people who have asked for the money ,when you took the initial deposit you will have are should have carried out id checks ie age ,if you are self excluded, and too confirm your id , so after i had staked and lost would you have reviewed that ,your statement says it all ,has other reviewers have said soon has you ask for your money we will review , has in a earlier reply on a earlier post on the 16th jan ,they stated that i can see your balance has been withdrawn back too you my balance was over 1800pounds ,but it was lies you returned my initial deposit and withheld my winnings over 800 pounds , and how can you return my 1k deposit and withhold my winnings , disgraceful way too treat someone who has now self excluded ,MY BALANCE WAS OVER 1800POUNDS ,just glad i screenshot ed everything would not trust this gang on anything, any way its my mp next too get involved ,talk about the bad image fobt caused the bookmaking industry ,and here we have a gang who has withheld a persons winnings who has now decided to self exclude, i hope i can expose this gang ,sure the online industry will love this gang if i can get some exposure ,can people please put more feedback on here has any evidence his good and if we can stop anyone from the things we are having too deal with it means so much too think that we are trying too help people, has i say the gambling commission have been made aware it has not been easy but im making progress this having too stand and take a selfie has id its about too be exposed has nothing states in the gc rules asking for that ,anyone on here please update who his having too deal with this nonsense ,and just a thumbs up too trustpilot who through there website we have the ability too make people aware ,

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latest update its about getting my account verified ,ive beenquoted terms 6.8 if the operator his unable too verify there age,identity are address the account can be suspended are any winnings withheld ,ive now forwarded ,driving license ,car insurance doc with age address and date off birth and 2 bank statements ,so will update, i have had a problem with gambling ive self excluded with all online bookies and just trying too get my 800 quid back

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There are a lot of complaints on here about SportNation customer service and I can see why. I had an issue where some free spins were credited but were not available when I came to use them. I went onto Live Chat and to cut a long story short I was told that the issue would be reported to the technical team and that they'd be back in touch. Needless to say nobody bothered.
Back onto Live Chat. We went through the same routine and once again I was told that someone would contact me. No one did.
This happened 4 times, with me getting more and more frustrated, not so much at losing the free spins but at the fact that a customer was being shown total contempt as far as I was concerned.
Then my luck changed. I went back onto Live Chat and this time I was fortunate enough to speak to Josh.
Instead of fobbing me off like the others, he tried to solve my problem and when he couldn't he contacted the technical guys there and then. When they didn't get back to him he told me his working hours for the following day so I could contact him personally on Live Chat to get an update.
Here was a guy taking ownership of my problem, not somebody hoping I'd go away.
Josh went on to email me when my free spins were available and after 3 months it was finally resolved.
I'd suspended all betting on SportNation whilst this was going on and single-handedly one person has restored my faith in this company
So whilst the rest of the team deserve no stars, Josh deserves FIVE…and a big thank you from me!

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I see they've given up on replying to reviews on here
They haven't given up on reporting bad reviews to trustpilot though

I haven't bet with your company for 4 months since your customer service team ignored me on live chat and then couldn't be bothered to reply to mail I sent you

Reading the other reviews there is a common theme on every one. How shockingly bad your CS team is. The worst I've encountered ever and that's saying something

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i have just received sum off money and this was my deposit ,thet have still not returned my 840 pounds which i won off my bet ,this his not the end off the matter and i will be seeking too get there betting license suspended ,i will pursue this company and expose them for what they are ,and just a footnote they said on there website there was a delay in settling bets ,be very aware i will keep people updated has stated on website off sport nation,SELF EXCLUSION ,IF YOU SELF EXCLUDE ,YOU SHALL HAVE ANY WITHDRAW-ABLE REAL MONEY FUNDS FROM YOUR ACCOUNT RETURNED ,the email i received off sports nation said your claim has been submitted successfully , they have returned my deposit and said my winnings has not been returned ,im talking over 800pounds ,this his becoming a serious matter has i have registered with gamstop,which stops me from opening any online accounts ,and self excluded form sportnation , and they are withholding money from a person who has self excluded , has it stated in there reply too me my balance will be returned too me ,they have returned my deposit and not my winnings which his over 800 pounds ,the gambling commission have stated that the company must close your account and return any money in your account too you immediately ,this his becoming a serious issue

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Still waiting over a month from when they said money was withdrawn lies after lies keep away absolutely fraudulent company.

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20th jan 1003 ,still no payment received into my account, im in constant contact with the gambling commission ,the deadline his friday when i will receive a call from then , and the fireworks will start then ,could be has serious has it gets for them if no payment his made

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Honestly the worst experience ever chased withdrawal of 1500 said it was withdrawn 19/12/20 still not received contacted then 20 times lies after lies

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Had nothing but aggravation from this place. Should have known when I signed up it was going to be bad. Didn't get the sign up bonus because I hadn't put the code in { even though there was no code}

Rather than be helpful and create goodwill and just add it on the unhelpful guy on chat told me I would have to deposit again to get the deposit bonus added. He acted like it was his money he was giving away. I should have released then it was a two bit outfit and walked away

Since then its been one thing after another chasing them up for this and that and not a phone number in sight to call them on

live chat is no good and like people have said you just get blanked when asking questions. If you think chat is bad though then don't waste your time on email for Christ sake.You wait forever and have to send tons of emails only to get a one line hopeless abrupt reply which solves nothing at all and leaves you back on square one.

Oddschecker have a lot to answer for. They promote these books you've never heard of on the site, they take the affiliate kick backs but if you email them or tweet them they just flat out ignore you

Account closed

EDIT WITHIN 40 MINUTES of posting this review you contat me asking for more information from me. Its a pity you can't be as fast as that when customers try to get in touch via email

No doubt you'll get this removed under the guise of it not being genuine. Trust me it's genuine

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They blocked my account without notice and with a positive current balance but an overall losing balance. They asked for documents which I supplied immediately and then I heard nothing more. For nearly two months I have been unable to withdraw my balance as my account is "under review". I cannot even view my betting history which is possibly in breach of GC regulations (Remote Technical Standards) so I will be checking this with the GC. The first online chat promised the money would be in my account within 4/5 days, the second promised to email me a response and didn't. All I can do now is put a review on every review site and contact the GC. I see from other reviews that I am not alone here, I just wish I had read them first.

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DO NOT LISTEN TO THE GOOD REVIEWS THEY ARE FAKE. IF YOU WIN THEY WILL TRY EVERY TRICK IN THE BOOK NOT TO PAY OUT BLOCK YOUR ACCOUNT AN RESPOND TO YOUR EMAILS EVERY 5 DAYS

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thanks for the reply ,do think a email would have been more appropriate, anyway i will post on here when correct money has been returned too my account ,and will also notify gambling commission who i have contacted that everything has been concluded satisfactorily,

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have now registered with gam stop and self excluded ,they state they will notify all bookmakers online to close accounts ,also emailed sportnation asking for a 5 year closure ,and should receive my outstanding balance immediately ,has stated by the gambling commission ,credit too paddy power who have contacted me by email too say my account his closed and any outstanding balance returned immediately so the gam stop had notified all bookies requesting self exclusion ,sportnation have still not replied has off 1100 with any thing regarding my account ,the gambling commission will be made aware off the situation ,and if i dont hear anything regarding this would expect the commission too take serious action ,i will keep everyone up too date

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I always thought I was too smart to get scammed by a bookie but I'm afraid greed got the better of me this time.

Oddschecker was advertising a start-up bonus from Sport Nation which offered 12/1 from a maximum 5 stake on Manchester United to beat Liverpool. I signed up, deposited the minimum 10 and entered the promo code.

When I tried to place a bet on the fixture I received a message on the betslip to tell me the line was closed. Contacting Sport Nation through live chat proved a fruitless affair. I made contact with the operative but once I had explained my issue he simply stopped communicating with me. I note from some of the comments below that this is a tactic this sportsbook uses regularly.

Then I tried to withdraw my funds, only to find that there was a minimum of 20 applied. Unwilling to part with more money that I would probably never see again, I decided to try and play it out at the casino and see whether I could build up my bank to 20.

No luck there, but at least they didn't get any more than a tenner out of me.

I can forgive honest inefficiency but this is a deliberate, calculated, out-and-out scam. I feel embarrassed that I fell for it, but was reassured by the fact that Oddschecker was promoting them.

Bad mistake. Avoid!

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*** Only seem to have 2 members of staff to do everything

***Emails go unanswered for days

*** Live chat is so bad I don't know where to start. It doesn't open till midday GMT and then is as helpful as a chocolate fireguard. They either ignore you mid chat or say they will forward it on to relevant dept and you never hear again from them

** Really bad limits. What's point going best odds on a team when you don't take a bet. If u ask this on live chat you get no reply from them

**Website logs you out every few minutes

Any great reviews on here can't be real

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i am waiting too withdraw money ive had to provide id now when i want to withdraw ,ive provide d bank statement a copy off my driving licence the old paper one i dont have photo id ,ive been in touch with gambling commision who state money cannot be withheld when a person requests to withdraw by asking for additional info ,they allowed me to place a bet if it lost do you think they would have asked suspect they are in breach off there license any way i want my money ,i have contacted ibas ,gambling commission ,has i suspect they are in breach off there licence ,they cannot withold money by asking for additional information ,any way they have chance too rectify the situation certainly picked on the wrong person here ,and just another thing they stated there had been a delay on settling bets on the website ,do not bet with these ive had other accounts and never had this too deal with ,would certainly not open a account at the moment and be very careful putting money in ,will update on here developments ,

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I understand my friend i also have the same kinda issue i have reported them to gambling commission the said the next step was to report them to ibas whic i hear take cases like this verry seriously

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Try telling me my account is closed until i give the a picture of details documents such as pics of my bank card front and back pics of of photo id id pics of birth certificate and payslips in my eyes i feel like ive committed a crime wtf this is not on!!!!!

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Bad terrible experience with these people!!
Just a week into opening an account with them,been depositing and playing as normal.

All of a sudden

they requested Documents to verify my account.

So far it has been 4 solid days my account has not been verified,reasons unknown.

I have requested a refund of my money in my account balance and closure of account still nothing done.

TERRIBLE EXPERIENCE…
Never set a foot in that website as it will end in tears.

JUST TO ADD
I had a reply from sportNation saying my account has been fully verified!

THE TRUTH IS MY ACCOUNT IS STILL BLOCKED AND I CANT DO ANYTHING
PLEASE UNBLOCK MY ACCOUNT SO I CAN WITHDRAW MY MONEY

THANKS

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It took more than the normal protocol for me to get my money withdrawn from them. First they kept using delay tactics with me in ensuring my money is not given to me by requesting all sort of documents. Later, they requested an exorbitant withdrawal fee which I paid reluctantly. It was when they requested for a document which I had provided earlier, I figured something might be wrong. I reported my situation to Mrs Joanne a renowned recovery specialist Joannedawn56 via email and I got my money back after a long charge-back process.

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Seems to me that so many of the good reviews below appear fake! I have had a really bad experience with this company as they do not pay on the odds offered. The site is full of faults, and will crash frequently. It will also change you to fractional whenever you logout and log back in to confuse you. When you wish to dispute anything they are rude, difficult to deal with and have no interest in helping you, more interest in instantly closing your account than helping you. I dealt with a guy called josh who seems to be the complaints guy, really poor. If you do want to gamble with a trustworthy company with good customer service Sport nation is not a good place to start! Avoid at all costs.

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Please be really aware of this company ! If you win after placing the bet they change the odds! on bigger stakes, when you ask to investigate go very quiet. These guys are scammers, please be very careful and avoid at all costs. Would strongly advise using one of the more trusted names in the industry

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Beware – they remove your rewards and bonuses the moment you start accumulating anything worthwhile.

I have been a customer for 2 months and finally went to use my points as a free bet only to receive an email to say my bonuses have been turned off due to a “business decision”.

They try to hook you in with incentives but fail to adhere to them. The site is ok but the company are a bunch of crooks. Also took me 2 weeks to withdraw money from my account.

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Issues with withdrawing which was resolved quickly and efficiently

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Good website, never issues with odds and withdrawals. Strongly recommend.

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Good website , plenty of offers, no issues with withdrawals etc

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